Airtel Complaints & Reviews

I am a happy Tata Docomo Customer, but I frequently recieve Unsolicited calls from airtel (They say they're calling from the airtel office), even after activating DND they still call me. Ph No: +91-[protected]

Dear Sir, I made a purchase of SIM [protected] from a retailer made a road campaign stating that we need to pay Rs.40 for First Recharge and collected the money after the activation, the recharge is not made and yet and the offers committed is unavailable. As per the promise, talktime of Rs.99 will be available with 100MB data and 10 paise A2A for 6 months. None of the features are not available after activation please check and resolve this issue

My postpaid no is [protected]. last week I did MNP. Yesterday I got the message that your no get portable so now you can insert new SIM and call to 59059. I changed my SIM and call on that no. after the call my network disappeared. I contacted customer care 6 times and raised 3 tickets, but still it is not resolved. So finally I am writing this mail keeping some hope(Airtel giving priority to its customers) that it will be resolved ASAP.

Airtel — recharge card damaged I Have Perchece Rs.10 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number . [protected]@gmail.com My Mobile Number And Recharge Card Details Mobile Number: [protected] Serial No. Of Recharge Card:[protected] my airtel no. is ... [protected] Secret Pin: 2*07**********

Airtel is advertising so much about 4G Connections. People are facing problem having J series of Samsung phones. We dont receive calls on 4G instead we receive message o[censored]ndelivered call. I lodged complaint with Samsung as well Airtel. Noone listens. They blame each other. Airtel staff says with time U R problem will get solved. I am doctor by proffession & senior citizen I cant run here & there everyday to get this problem solved. I recently switched to 4G. I asked yhem to give me 3G sim back but they say we dont have 3G Sim any more. Please Help. So many people R facing this problem. Regards Dr Vikram Vir Chaudhary [protected]

Airtel sim no.[protected] - internet disconnected since 7.12.2015. I have been complaining online since that date. Not yet rectified. As response, I am getting only prercorded messages only like " Hope your concern has been resolved to your satisfaction ". I visited personally, Airtel Service Centre at Paramount Towers, Velachery, Chennai. They checked the settings in the mobile and found everything was in order.They promised that the problem will be resolved yesterday and I will get a message to that effect yesterday itself. But, till this time the problem is yet to be solved

I bought the 4G LTE hotspot about 2 months ago, For the 1st month, the connectivity was ok. But starting from 2nd month, the speed reduced to 3G and i couldn't able to use the Airtel 4G prepaid connection. I tried multiple time reaching customer care technical team but did not get success, Two weeks back, I have logged the complaint through email, but still no action has been taken from Airtel end.

Past two months i have been complaining the customer care nodal office through mails and through phone yet the problem is not yet rectified ... worst ever service provided by airtel broadband

As i lost my mobile today i.e 15.12.2015 and it was lifted by wrong person who was using our mobile right now.please block this no.([protected]) .

Hi my number is [protected]. I have recharged [protected] with airtel app with 110 INR on[protected]. The money got deducted from sbi account but didn't recharge the transaction number from sbi isTXN#[protected]. Later in the app it said recharge unsuccessful. Kindly refund my amount. I complained it to airtel but they didn't respond. The called customer care of SBI bank. They said they cant register a complaint. and The details are not updated. Kindly refund my money regards, vijay [protected], [protected].

I had applied for a new broadband connection with Airtel on 27th Nov. Bharath (Airtel representative [protected]) asked me to send the pic of my ID over whatsapp. Once that was submitted, an account no. was generated and after that he stopped taking my calls neither was bothered whether the connection is installed or not. I called the customer care and again initiated a fresh request. As soon as the request was raised, I started getting calls from multiple representative saying, please send the picture of your ID proof over whatsapp and we will install the connection immediately. There was one lady out of all these who claimed that she is the authorized representative of Airtel. Her mobile number is [protected]. I had forwarded my documents to her. Once the documents were submitted, she stopped taking my calls. Do these people work only to get ID card copies of customers !! I again called the customer care on 14th Dec to raise this. A complaint number was generated 62573642 and they told that they will fix it by EOD. There was no response on 14th Dec. On 15th Dec, I again called customer care and today they told that they have exceeded that maximum capacity of connection they can give on one DP box and hence cannot give the connection at this point. Is'nt there any value of people's time ? They could have told me beforehand if this was the case. There are other residents in my same society who are using Airtel broadband. I had already disconnected my existing TATA DOCOMO connection and faced lot of issues without internet. I have again activated TATA DOCOMO but need solution to this issue: 1) Need urgent action against Bharath ([protected]) 2) Need urgent action against that other Airtel representative ([protected]) 3) What is this process of sending ID cards over whatsapp. The representative should not get any credit because of submitting ID cards. This needs to be removed. Please call me if you need more clarity. I am happy to discuss live. Kumud Jain [protected]

Dear sir My mobile no. [protected] I have paid the bill in September 2015, And I surrendered my no. in September 2015 via 121 call. And again I received the bill in November 2015, then I call 121, they replied me your no. is not surrendered because of some technical problem. You don't worry now we will surrender your no. And now today I received my bill of 548₹. So kindly resolved my problem, It's not my side mistake because I am not using this no.so I am not responsible to pay the bill amount. Thanks Syed Mudassir Qadri Agra.

Reactivation Request raised: 30/11/2015 Request #: 62095672 Account#: [protected] Reactivation not processed even after 20 days. No intimation from Airtel on this issue. Deeply disappointed by Airtel's Customer service. Request you to complete the reactivation at the earliest Gurbinder

Hi, I am Amit Kapoor owner of Number [protected], I just wanted to raise a serious concern that has troubled me a lot and not expected from a company like Airtel. Suddenly, in September¿15 my plan got changed (my previous plan RAIOCUG199, NEW PLAN GOLD549, INTERNETPLAN) for which i never placed any request, interaction id who has requested this plan change (a1542117), which is not me but some MS Sales Corporation. Thanks to your staff who helped me out (Shakti Swaroop-a1bhpmw4). Firstly, i just failed to understand before changing plan you guys didn¿t ever bothered to ask a customer . Due to all this i faced harassment like recorded message that i have not cleared my bill, long waiting to talk to your customer care executive. Now, i want you to resolve this issue in minimum time otherwise i need to switch over my number to some other operator if you guys can¿t take care of old customers then it¿s better to change the operator and send me the corrected bill. You guys need to understand if customer doesn¿t pay the bills on time you call him or send reminders but before changing the plan there is no matrix that you guys follow, reselve this matter on priority otherwise i have to reach consumer form for harassment that i faced in last three months.

Sir we are using 12 postpaid connections from 15 years but from last 4-5 months ATL is not providing service. If we deposite cash so they do not give reciept and we give cheque so they posted in other number. Last month we deposite bill aganist cash but they did not deposite timely. So plz take action aganist ATL COMMUNICATION HAPUR. REGARDS NITIN GARG [protected] [protected]

Recently I have bought a new airtel broadband connection (60 GB 16Mbps). I was told that it is a free installation. However the service provider collected Rs 1000/- in the name of installation charge (which is refundable within 3 months time of cancellation). When I enquired this through the customer care twice (I dont remember the executive name), the information provided was correct and they added that the amount will be refunded (Rs 200/month) in 4th, 5th, 6th, 7th & 8th month bill. When I got the bill statement (Rs 293/-), I find the controversy on what I was told and the reality. I called the customer care and I spoke with the executive and his manager. Manager (name : Younis khan) answered that the offer got over. The actual bill was 1293/- and the Rs 1000/- whatever paid got subtracted and the net of 293/- has to be paid. I said that as per the confirmation from customer care I have proceeded for installation, so I cannot pay the amount. Please look into the issue and get me the refund amount of Rs 1000/-. Name: Karthikeyan contact no: [protected]

I am new customer for airtel and bought new 4G sim, mobile Number is [protected], before 1 week which is activated on 08 Dec 2105 and contains RS 99 talk time balance. Call rate for 3 Month Airtel to Aritel is 10 paise and other mobile is 30 Paise. Next Day 09 Dec 2015 I recharged My Airtel SIM RS 300 along with 1GB data pack. Within a week from 09 Dec 2015 to 14 Dec 2015 I maintained amount more than RS. 250. Today Suddenly I am seeing 0 Balance. After 5 attempt I connected Customer care person and he is saying that, your net pack finished so Main balance RS 250 is used for internet. I did not get any notification message for Data pack that I have consumed around 90% percent of the Internet pack. Without any notification or alert message how can you people deduct my main balance. I have 4.6GB in Other SIM too. If they have notified me in advance I could have stopped using using internet via Airtel. I need compensation for this. Within a week frustrated about the service and no proper support, it is taking 6 attempt to connect with customer care.

We bought a new modem last year and it has stopped working. The technician was rude and misinformed saying the modem is out of warranty. After we found the bill and showed that it was less than a year since the purchase, Airtel is only replacing it with a refurbished one and not extension the warranty. What is the point of warranty then? The Internet has also stopped working after we made the complaint against the technician Somesh. It's been over a day without the Internet. And no one has come. Also - We should either get a new modem or get the warranty of another year on the refurbished one. Airtel is clearly taking advantage of being a monopoly. Please help!

Iam the Airtel prepaid customer from last 7 years and my number is [protected] and from last 6 months I am not getting and Airtel signal inside my home and all other operator signals are working fine except Airtel. I have raised this issue several times to the customer care and there is no action taken seriously. I am more upset about the fact as my home is located at the center of the town.

Hi Team, I hope you can assist me with this. Today at 5.30 am I had rechared a 3g pack, but recieved a message your recharge has successfully with 4g pack of 186 and validity 14 Days, why should I use this plan when I dont have 4g in my mobile. I called to customer service and explained all these and asked if this can be reversed or please change this plan with particular 3g pack of 194 where the validity is 21 days, but they didn't listen from a customer's point of view where the mistake is happend only beacuse their app is not showing the full information. The same data of 650 mb was for 3g pack last month I rechared, so thought the same validity and I will get by this as well. I accept its my mistake as well, but they are going to help customer in anyway, which says they only know to earn or cheat customers. Thanks Samir