Airtel Complaints & Reviews

I taken new connection its worked only 4 days after not working i given complaint not response from airtel side, before and after connection not proper support. i inform show many time still not resolved issue.

Hello sir Please help me about my airtel sim card activation in al-khobar, saudi arabia my name -Shahnawaz Ghayas father name -S M Ghayas Uddin, airtel sim no.-[protected], number-[protected]. please activation verifications of my email account -shahnawaz.[protected]@gmail.com...

I have paid my bills, the balance deducted also shows in my bank statement . After telling this and sending the document to airtel they still are not accepting it and are PRESSURISING me and HARASSING me to pay a extravagant ammount. Please help

I got an sms saying the below after recharging my mobile [protected] with RC17 on Dec 16th. "Congrats!On recharging with RC17, u have been given special Local+STD call rate of 30p/m for 30 days' I'm charged 1.50/min for STD for the past 5 days and lost 100 rupees so far. I've attached the SMS also here. When I contacted customer care, the response was irresponsible and I'm pasting the reply below. ==================================================== "Dear Customer, This is in reference to your email regarding non-receipt of recharge benefit for your airtel mobile number [protected]. I tried to contact you [protected], but was unable to reach you. We would like to inform you that the recharge done on[protected] for Rs.17/- was successful. Recharge: Rs.17/- Benefit: All local mobile calls at 30paise/min Validity: 30 days. Dial *129*08# (toll free) to check your mobile balance and validity. We also like to inform you that, there is no such offer of Rs.17/- for all local and STD mobile calls at 30paise/min valid for 30 days available for your airtel number. We request you to ignore the SMS you received." ================================================ How can I just ignore the SMS which I got it from Airtel? I want my money back.

I am a Airtel Postpaid Mobile service customer since more than one year and regularly paid my due monthly bill on or before due date. Presently I have also paid advanced amount more than INR 900 for my mobile number [protected]. so that there will be no single problem raised due to any payment. I have complaint many times to customer care service via 121 and centers at my home town regarding poor/lost connectivity and call drop related problem. The complaint reference number is 66295837. On behalf of that complaint network technical team has been contacted me & visited two times at my home and they have been confirmed for the network issues. For that they have been further discussed my issue with you (as they have been told me) with giving advising to install a network booster device at my home. But till date there is no corrective actions has been taken by you as well as technical team.please check the matter seriously and give me satisfactory positive reply & response. If you are unable to solve my Complaint regarding poor/lost connectivity and call drop related problem, convert that number into prepaid services and the advanced amount will be refunded back to my bank account after clearing/adjusting all dues related to this postpaid number.

I have one airtel 3g dongle with huawei mobile bradbank no.e1731 and also mentioned as ceo682. previouslly i was using 2g. on 16/12/2015 i took airtel 4g from retail shop at 6 no.cross roads, amberpet, hyderabad. he gave a sim with no. [protected] after confirming that 4g will work on my dongle. after 12 hours when i contacted airtel no. 59059, they told that the sim is activated. when i inserted the dongle to my desk top it is coming as 'connected' and immediately showing as disconnected. several times iI contacted airtel service no.[protected] from my cell no.[protected].simply they are giving connection to another dept. the problem is not solved. on19/12/15, I went to airtel showrook-cum-service centre at abids, hyderabad. i took a token no. of 7. they told the problem is solved in the cent re..when I put it on desk top, same problem it is repeating. please see that the problem immediately and inform to my cell no.[protected] or to my email id [protected]@gmail.co. y.veeresh babu.

My Airtel No : [protected] Relationship No:[protected] I get the email from [protected]@airtel.com enclosing the details of the Bill to be paid. There is a red button in the Bill "Pay Bill". Double clicking this button, one is able to pay the bill online. Unfortunately, nothing happens when I double click this button. Every time I have to do lot of trial & error to pay the bill. Why there is no response when I double click the button.

I want the incoming and outgoing details of [protected], [protected], [protected] for the last month july 2 till date its very usefull 2 me pls my mail id is [protected]@gmail.com

I have done a Top up of100, 100, 100, 10 But balance not received first 100 was received but Then 210 is still pending. Kindly done my recharge.The Amount is Already debited

Sir I had done a request for plan change of my plan few days ago and today my mobile number is not in service without any prior notice. I am a corporate client working in hdfc Bank Ltd please resume service urgently i am unable to accessing services.

I've been through many complaints on airtel and recently I noticed AIRTEL and MORPHO is going to test on eKYC, this is ridiculous and totally unbelievable. After my research on Airtels customer data management, it is the worst telecom service provider who losses and mess up the clients documents, as I posted (http://www.consumercomplaints.in/airtel-airtel-sending-wrong-emails-to-wrong-pe...⇄ which airtel didn't even knew which customer they are handling. There are so many irrelevant call from Airtel for just 1 single complaint. Airtel should be ASHAMED of their pathetic and ridiculous service. Someday these companies are going to have big trouble for not following government rules and regulations given by TRAI. I request Government and concerned Authorities to take care this negligent broadband service provider. Till now (almost 2 month now) my complaint is not fixed yet (just 1 complaint). For consumers: Please go to twitter and check how airtel is pathetic. There are many people waiting for months to resolve their complaints by airtel.

Hi Team,
Recently, i have opted for new fixedline broadbandh and executive has installed the broandband on 18- dec-2015. On18th evening the net connectivity was good and continuious with 2, 3 disconnections. From 19th morning onwards i could not see internet connection lamp in router holding at least for a minute. It keep on disconnecting. I got frusted the whole day i did not use internet and literally i was looking at the modem light for hours together to access internet.

After many attempts i could able to reach to customer care executive and they have raised an incident and number is 62794464 still it is showing as in progress and no update on it.


I URGE you to kindly look into this issue at the earliest and fix the issue. I have many commitments promised to my client in USA for which am working. I have already 2-3 skype interview calls which am solely have to bare.

My Account Number : [protected].
Fixed landline number : [protected].
Address:
Aravindar Street
Tambaram Santarioum
Chennai

PS: I can send the video recording on request to see how long the internet connection is holding the line. Not even a 2-3 minutes.

Thanks
Sandeep
+[protected].

Tried to port from airtel.. a CC executive called and promised me offers and said me not to port. Trusted her wrds, thinking i will get the assured best offfers..still waiting for that.. will not wait further. i will switch to vodafone soon..

Respected Sir/Madam, A wrong payment was made of rs 11407 instead of rs 114.07 on monthly bill payment of [protected] on 7th december 2015 through net banking. A complain registered against this immediately bearing reference id 66606655 stated that the amount will be refunded within 4-5 working days. But the refund has not done yet. I have talked several times with your executives, they told that the refund process has already done and the complain has closed. In this regard an early step will be appriciated. Please treat this matter as Urgent. scan copy of account statement enclosed.

I have paid excess money in november month .so please reverse my money . many time i have send you my account statements, but i have found zero result from airtel side. Now please tell me what i will do for getting my money.

Broadband reported not working on Dec 5th 2015. An engineer arrived on 18th Dec '15 and said there was a fault with the modem supplied by Airtel in June '15 on an earlier reported issues with the network. The Service person installed a modem, and returned next day to take back the modem as the line has worked and said I should purchase new modem.

My name is MAHENDRA.H, my postpaid no is [protected], cancel request send the company[protected], So Please cancel my Airtel Postpaid sim Cancellation

Dear Sir/Madam, Please note the following:- 1. That, I had opted "Value Prime" Pack at the time of buying Airtel Digital TV set top box in 2012. 2. That, I used to recharge every month as if I were using "value prime" pack without knowing the fact that you have upgraded/changed my opted pack to a higher rental pack without my consent/subscription. 3. After checking the tariffs from your website I got to know that I am being charged for the "Economy sports pack" instead of "Value Prime" and i send a message on your number[protected] on 02 June 2015 and i got a reply message that Airtel Digitial Tv will contact me soon. (This was the procedure to change the pack as per your website) 4. That, after passing several months, neither my pack was changed nor anybody from Airtel digital TV contacted me. 5. I again send the same message on 19 Nov. 2015 and to my surprise, this time too, I did not get any response from your side. 6. On 19 Nov. 2015, I recharged my TV account for value prime pack with Rs.253/- but your company still continued to charge me higher rentals. 7. On 6 Dec. 2015, I again send a message on your IVRS number to change my pack to Value prime pack but nobody contacted me. Then, after all these irritating things i was forced to write you and on receipt of my mail, your official contacted me and informed me that my pack is being changed which was originally subscribed by me at the time of purchase of digital TV in the year 2012. As per your mail, your company is ready to credit Rs. 350/- as goodwill gesture to my digital tv account which is an another kind of mental harassment because the rental difference between value prime pack and economy sport pack (which you have imposed on me at your will without my consent) per month is more than Rs. 100/- and i have been paying higher rentals for more than one year (i exactly don't know when you started cheating me). Moreover, to my greatest surprise, after knowing all the facts about my case, your company has stopped my digital TV services due to non payment...!!! Your company, instead of refunding my actual money with apology, resorted to suspend my digital TV service stating low balance whereas i had paid thousands of rupees in excess of the rentals of actually subscribed pack i.e. Value prime. I have kept the necessary records of the messages which i had sent to change the pack and the same will be produced in the suitable court of law as "Evidence" in case my complaints are not resolved by you. In light of the above facts, I want the following remedies:- 1. Refund of my entire money with interest which I had paid in excess of the value prime pack till date with apology. 2. Resume my digital service with immediate effect. In case of non resolution of the above remedies, you will be challenged in the District/State consumer forum at your own cost with suitable compensation for mental harassment.

All details of months November, December & Till Date - AirTel


Dear sir/madam


i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no. [protected], on my email id (gowdas.[protected]@gmail.com)

thanking you

regards...

Sridevi

I was ported my Idea no. to Airtel for the best network, but I am facing the same network issue from Airtel. I was complained several times but no resolution getting permanent till date.