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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1680

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B
Benlita Pinto
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Incorrect data usage and allocation

Address:560068
Website:www.airtel.com

The fresh billing on my Airtel number started on 26th October 2015. The allocated data to me is 1, 250 MB out of which I have used 69.51 MB of data. However, now *121# and Airtel app show that, I am allocated with 97.9 GB (yes Gigabytes) out of which I have used 95.8 GB of data. The complaint reference number is 66016677.
They said it would be resolved by 15:21 on 30th October 2015. Appellate said it would be resolved by 16:00 on 30th...
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Address:560071
Website:www.airtel.in

I have been tortured both mentally and financially by Airtel services. Kindly take a look at the my recent tickets raised and their services. 1. 57506280: Premise shifting due to change in Location. Raised on 10th July 2015, closed on 15th July 2015. 2. 57655494: Slow browsing in the new location also experiencing 'Limited Access' Raised on 15th July 2015, closed on 23rd July 2015. 3. 58056940: Wifi strength Issue still persist, requested...
+5 photos
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G
George.7
from Mumbai, Maharashtra
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Mobile bill for the month of september

Address:560043

My Post paid mobile subscription was under Myplan599 in which I get 2Gb internet data download free. In August I asked for 10Gbextra data.The August bill which came on 3rd September -Rs4337/- After complaining and several hours of talk with staff and authorities at various levels they 'waived' the overcharged amount.(Rs.1950/-)Bill came to Rs.2347/-.While I was about to pay that The September bill came on 3rd October for both months...
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S
shivd71
from New Delhi, Delhi
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Mobile number suspended without reason

Address:110096

I am using Airtel Postpaid Number [protected] on 2014. Sometimes I have took the to up service for current month, But on 22nd of July 2015 I have called Customer care for to up service and he has activated 1GB data extra permanently in my account.
After 45 days when I saw my bill then got about extra plan.
After that I have complaint 3 times in customer care they did not solved the problem and did not any call back.
When...
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C
Chandran Shankar
from Jaunpur, Uttar Pradesh
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Postpaid plan issue

Address:Pondicherry, Puducherry, 605110

Hi,

Mobile Number : [protected]

one month back, I Ported my Vodafone number to Airtel Postpaid Plan CORP 399, I got the Plan When I Started using the Airtel Network, after 10 days, I received a call from MRF Employee saying that, your Bill and CUG has been added under MRF company. I am not the one who belongs to MRF. Please fine the attached bill for your reference

My concerns are below Pointed.br...
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C
Complainant44910
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received the refund of installation charges (broadband)

Address:Thane, Maharashtra, 400604
Website:www.airtel.in/broadband-and-fixed-line/broadband

I applied for Airtel Broadband on 23.10.15. On 24.10.15, Mr. Ajay (Mobile no.-[protected]), Airtel executive came to my office to collect the required documents and installation charges. He ensured me that my connection would be activated at the most by 26.10.15. But, on 26.10.15 when I called him to ask if my connection would be activated, he said that my application has been rejected as he had tried to "manage" things in the work...
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R
RaghuveerSingh
from Chennai, Tamil Nadu
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Broadband installation not done after getting payment

Address:Mumbai City, Maharashtra, 400063
Website:www.airtel.in

Promise of 48 hours installations of broadband at my home has gone down drains and still no one updates when it¿s going to happen. If this is not action-ed immediately I would like know the highest escalation point I don't remember the sales guy¿s name but his number is [protected], which I have been trying but he doesn't picks up or calls back. Today is the 10th day but nobody has got back nor reverted to my complains. This...
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Address:641035

I have been charged 25Rs. from main balance for downloading a video on Whatsapp having Whatsapp pack activated with restricted mobile data and non-usage of other applications. Customer care executive so rude that the money was taken for other application usage.
Also, Airtel cheated on full talktime of Rs.110. On 121 it was told that 110 full talktime is available, whereas after recharge I got only Rs.93 credited to my main balance....
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Address:Gurgaon, Haryana, 122017
Website:www.airtel.in

I have been a customer with airtel from quite a long while now, but I have never experienced such bad customer service from you folks. Firstly I was disappointed on a fact that I wasn't informed about the services in a proper manner, secondly the rude behavior of the people from customer service team is so not acceptable.

This is in context to the Complain No. # 60639986 on 19 Oct. 2015

and the conversation...
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Address:500017
Website:airtel.com

Hello sir/madam, { Sub;- unnecassary deduction of balance from my newly purchased airtel sim of conatact no-[protected] } I MOHAMMED WAZEERUDDIN resident of Hyderabad, Telangana recently purchased a new airtel sim of Mobile No [protected] on[protected] in the evening and I was waiting for the activation of the sim and the next day I activated my sim in the evening time all he needed procedure of activation was done from my side...
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J
jayagopi
from Chennai, Tamil Nadu
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4g hotspot fake description

Address:600037

Worst service, prepaid for 4g hot spot, i recently bought the hotspot 4g.
they said data usage is valid one month(28 days), after that you should recharge before 28 days . activation took 2 days. i used just 3gb only. waited for a big upload but it wasted. My contact no [protected] if you need anything related on this call me i will explain. experience from this airtel. airtel meant to plunder our money even in means of sim network....
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Address:700104
Website:airtel.in

Registration of termination as well as confirmation relating deactivation of above connection conveyed vide mail dated 15-8-15 being their reference no.64911024. Accordingly, propotionate bill for Rs.641.48 raised on 11-9-15 and the same stands paid on 14-9-15. Further, another bill for Rs.741/- raised on 11-10-15 ignoring the earlier termination/ deactivation. I requested for cancel/ withdraw the aforesaid bill as my request for termination...
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D
divyu kumar
from Sultanpur, Punjab
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Unjustified deduction balance

Address:147203

Today i do activate net pack of 9 rs for 2 days with 36mb of 2G.after this my balance has 26 rs .on the use of facebook messanger wit diffrent times 15min, 5 min, 5min, 2 min near about.not doing any download. company can cut my all 36MB AND all balance...
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R
Ravi&ramu
from Nashik, Maharashtra
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Airtel broadband connection problem

Address:500072

Hi this is Ravikunar, [protected] hyderabad 7th phse kphb, actually i take connection AIRTEL broad bond connection 6 month plan 4000 rs, 15th october on that day they said with in one connection they give connection still now ther is no response from there side whenever i called to my number they didn't lift my phone, when I called to a new no they lift my phon and airtel manager pulakit said to with in one day problem will be rectifiedwrost...
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D
Divyesh 23
from Mumbai, Maharashtra
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Deduction of main balance in spite of main balance

Address:Jamnagar, Gujarat, 361142

29/10/2015 12:00:00 [protected] I have recharged with 200MB whatsapp net for 28days. after confirmation message I started using whatsapp without downloading/uploading any media files. At the starting of the day my balance was Rs 81 but now the balance is null. After calling 121 & 198 the representative used to tell you have download something media files but what they cannot explain. The only option to get rid of it is MNP...
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Address:Gurgaon, Haryana, 122001

Airtel has added 500Rs extra in my bill (for bill cycle September-October 2015) for extra internet usage whereas I have not used extra internet. Even as per bill generated by them, Ineternet quota allocated to me was 165889 pulses(More than 1.5 GB) and my usage was 158836 pulses (which is less than allocated quota). During this bill cycle, I used to check available internet by senidng sms '3g use' to 121 and at that time also it was...
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M
Manojkumar Nagarajan (Manoj)
from Bhimunipatnam, Andhra Pradesh
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Getting only 2g/3g connection through 4g dongle

Address:Chennai, Tamil Nadu, 600096

My airtel 4g no. is [protected]. Was getting 4g signals till 25th October 2015, which is the end of that month's data cycle. I am not getting 4g signals from 26th October 2015. I have called them many times but the issue still persists. Hoping to get the issue resolved at the earliest. Thanks, Manoj....
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N
Naresh Swarnkar
from Mumbai, Maharashtra
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SMS service not activated

Address:Mumbai City, Maharashtra, 400079

Hi, My wife is having Airtel Prepaid cellular number with [protected], which I bought around 1.5 years back. Since the purchase, my SMS services are not activated and I have communicated this issue to customer care as well. But they could not help me here as the service center number is correct. The issue is continuing even I use the SIM card in different mobile handset. I need you to check the issue and resolve it immediately. Thanks....
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L
Lakshmi Rekha42
from Chennai, Tamil Nadu
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Reg...my number blocked 9500000626

Address:Chennai, Tamil Nadu, 600011

Respected Sir / mam I’m Rekha from Perambur, Chennai. I’m using Airtel Sim Card past 5 years this is my (Mob.No. [protected]), my mobile has been blocked on 16.10.15. Last 2 days back I came to airtel show room they told I take the new airtel sim two month before… As my knowledge I’m not take any new sim card past 1 year and [protected] this is not my number, some other person ( Misuses ) my Proof pls take the action immediately....
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A
Aarusha Homes Pvt. Ltd
from Rajkot, Gujarat
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Services provided by representative mr. Harish

Address:560043

This compliant is from Aarusha Homes Pvt Ltd, Bangalore.
We have a corporate tie up with Airtel for mobile numbers ( CUG) & Data cards.
We hereby place a complaint regarding Mr. Harish, the Airtel representative dealing with our company. Please note the following -
1. He doesn't answer calls.
2. He gives a commitment that he would report to our office to deal with our issues, but does not do so.
3....
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