Airtel Complaints & Reviews

I had taken two number from Airtel post paid, and that was corporate connection.
I made call to Airtel customer care several time, but they gave me wrong information.
and told again and again wait for 24 hours,
I waited so long but they did not solve the problem.
I made call from [protected] again and again.
The only thing I got is harassment, I spoke with nodal officers and appellate authority also

My mobile number is [protected]. Imade an online recharge towards whatsapp pack worth 200 MB. The recharge was successful. But when I was chatting on whatsapp I was deducted a sum equal to Rs.70/- from my main balance. I contacted the airtel store in Kanadasan Nagar, Chennai, but they could not give me a clear reason for charging Rs.70/- from my main balance, when I had a whatsapp pack of 200MB which is valid. I request you to look into the matter and credit the amount deducted unlawfully from my account failing which I would be forced to port out to some other network.

I made an online recharge towards whatsapp pack worth 200 MB. The recharge was successful. But when I was chatting on whatsapp I was deducted a sum equal to Rs.70/- from my main balance. I contacted the airtel store in Kanadasan Nagar but they could not give me a clear reason for charging Rs.70/- from my main balance, when I had a whatsapp pack of 200MB which is valid. I request you to look into the matter and credit the amount deducted unlawfully from my account failing which I would be forced to port out to some other network.

Overbilling by Airtel, Bill no.[protected], [protected]
Dear Sir/Madam
I have been charged with extra data usage by Airtel. My last month 3G data plan says -post 1GB data stops. Pl see the plan details from Airtel website. I have been changed Rs. 750 extra. How can then I be charged anything extra? This is a case of purposeful overcharging by Airtel. Airtel refuses to reduce their bill.
Sandeep Saxena
[protected]@nii.res.in

Hi, I am an airtel prepaid mobile customer from orissa circle. I received a message saying that on recharge of 159 rupees I will get 1GB 3G data and in addition to it I will get 30 rupees of talk time. I have done the recharges of 159 rupees 3 times on dates 19th Oct, 13th Nov and 17th Nov. According to the offer, i should get 30*3 =90 rupees of talk time but I didn't receive a single rupee of talktime. So, I called the customer care many a times to get the money back on my number, but to my surprise, more often than not, the customer reps disconnected the call saying they will forward the call to higher authority. I warned them saying I will go to consumer court, if they didn't return my money. A day after my call, I got 30 rupees of talktime in my number. But then I called back to get the left 60 rupees back and they assured me that I would get it shortly. However it's 4 days since then but it seems the shortly days have not ended. Now my concern is why should I face so much inconvenience to get my well deserved money back. It's a cheating from airtel end. I request you to send an apology message to my number. We know you will write that your inconvenience is deeply regretted but I want you to compensate for the inconvenience, else I may go further to escalate this matter. My details are as mentioned below. name: sandeep kumar panda mob no: +91 [protected] (airtel orissa) recharge dates - 19 oct, 13 nov, 17 nov complaint ref no : CBNRD[protected], CBNRV[protected], CBNRD[protected]

On november 13 2015 i had submitted porting application from vodafone prepaid to airtel postpaid in airtel office shimoga. An executive there explained about airtel's plan which had a monthly rental of 299 rs plus TAX and included 3G data of 1 GB, it was perfect for me so i decided to opt that plan and told the executive to activate that plan for my number, but after porting i came to know that a different plan has been activated and nobody is responding properly. Please give me a solution for this, this is completely non professional behaviour.

I have registered complain against Airtel on[protected]. I got below reply from them but they are not doing anything.. Dear Ms. Prajapati, This is with reference to your post dated 21 November 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Umesh Arora airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com

Sir my mobile no [protected] I am recharge 29 pack 500 mb data pack in 129 store for valid 12am to 6am 1day my problem is no 3g network in this time only 2g network 3g network show no service so pls return my money it your mistake so pls return my money thanks

3g network in my airtel prepaid mobile I have so far for my airtel mumbai recharged for 3g for my mobile [protected] three times. My mobile is not yet activated till today, though messages came as activated. The BPO does not have the option of speaking to the customer care executive. My earlier compliant was replied as action taken to my satisfaction. I fell totally cheated by the airtel network. Now I regret to change my network to airtel. I have the mails and sms sent by the Airtel.

I have made repeated complaints to Airtel saying callers to my number [protected] inform me every day that my number is switched off. Moment I make a call from my mobile to any other mobile or landline my phone switches on and it I start getting calls for the entire day. But the problem reappears next day again.This problem is occurring for last 4 weeks. My friend living in same area but having a different different make of mobile Number [protected] of Airtel is also experiencing exactly same problem. I have registered complaint with Airtel on 13 Nov-15 under Complaint No. F[protected]. Since there was no resolution and Airtel without any action closed the complaint, I registered it again through email on 18 Nov under complaint No F[protected]. Yet no action and they closed the complaint. I registered again on 22 Nov under com No66387416

I took new Airtel dish tv connection they called me no of times about package plans. Im also called and as per their guidance i recharged 2145 rupees on Aug 15th 2015 for one year and intimated the same. But now they are telling you didn't intimate us so we are deducting daily basis and recharge again. For packages they will call n no of times.but for deducting they won't ask us. I don't know plans also i did with their guidance but now they are not telling anything. Please help me i recharged for one year with their information atleast i didn't use three months also. Name: Chinna Maddileti T reg mobile no:[protected] customer id: [protected]

I have a balance in my mobile number[protected] is62.14 paisa. and deduct tommorrow morning 52 r.s and gave me 250 mb 2g data when i contact cuatomar care they tod me i active this pack from airtel 129 store but i did not active any pack from airtel 129 stire. i request sir please give my 52 rupess . airtel compay/west bengal they are a cheater . they many times deduct my balace when i complaint they said that i active pack but i didnot active any pack. please gave me52 rs that is deduct from my account

I got a postpad connection converted in airtel and since then i am badly frustrated with call drop issues, want to file a complain directly with airtel and their website is not working(no wonder), company cant manage their website how they will manage our problems. want a quick response, waiting till my limits, will never suggest anyone to be a part of A I R TE l at all...it sucks! sachin [protected]

Actually i have double data offer for my mobile number [protected], when i used for the first two times... the data recharged in my phone as two account 1amount: 1048 mb 2amount:1020mb, the third time when i recharged i got only 1048 mb another amount :0 i called coustemer care, . they gave another number *123*11# in that i found 1020 mb, but when i download a video of 10 mb i found that in both accounts the datas has been reduced. i downloaded only 10 mb but in both account 10 mb was reduced... this kind of cheating airtel is doing..

I had a full talk time balance of Rs.865-/- approximately. I recharged 3g separately for a sum of Rs.360/- and the 3g is valid upto 26.11.15. Airtel has added my full talk time to 3g package and it is showing as the entire amount is converted to 3g pack and it will expire on 26.11.15. How they can add my full talk time balance to 3g package? I lodged a complaint on airtel complaint forum and they have not bothered to reply to my complaint till date.

Hi,
I am an Airtel Dish TV customer and I opted for the annual payment option whereby if I paid for 11 months, I would get an active connection for a full year. I made a payment of Rs 5000 odd in the month of Dec. 2014 and I got an email stating that my connection would be valid till Dec. 13th.
Now, for last two weeks, I have been receiving Text messages stating that the validity of my dish TV connection would expire on 17th Nov. 2015. After that I shared the company's email dated dec 2014 confirming that the validity would be till Dec. 13th 2015. Airtel has now accepted that the validity would indeed be till Dec. 13th. However for the last 4 days, the TV connection is not functional. Repeated emails and calls to the customer care has not yielded any results.
The irritating part is the way the calls are treated at the customer care.
1. The person who comes on the line pouts the call on hold for 10 minutes and no one turns up. I think Rajan Mittal is trying to make his mobile business more profitable by increasing the ARPU in this way.
2. The person does not have the basic minimum IQ need to resolve customer complaint and keeps repeating the same sentence like a puppet.
3. The worst part is in spite of my choosing the language of communication as English, the person insists on speaking in Hindi and the supervisor also insists on speaking in Hindi only. My last experience was with a call center agent called Ravi Chaturvedi and his supervisor. Does Rajan Mittal not want business from the non Hindi speaking belt? Or is he thinking that only the Hindi speaking population deserves good service and deserves the complaints to be redressed. very depressing and disappointing indeed, having chosen Airtel for my dsih TV connection.
4. I am appalled at the way I am being treated and the way it is taking taking more than a week to resolve this simple issue.
Look forward to someone knowledgeable and with decision making power calling me up on priority and resolving this issue.
A very dissatisfied,
M.Valluvan

This is to bring to your notice that my mobile Number [protected] has been
tampered with and some errant persons have access to whatever communications I make from the above mobile number. I am speaking based
on numerous certain incidents which are occuring too frequently. I already have
put a police complaint but theses tracking of my mobile still continues.

Sir / Madam I am a well qualified person who was having a very successful business, which had become shaky recently, however by Gods grace & blessings
my business is restarted and is on a path of stability. These people whom i suspect are few but well connected businesswise and have a lobby whereby they
can do harm to my business. I have lost lot of orders in crores due to the tracking, hearing my business conversation by some errant people having vested interest. In the light of the above mentioned actual incidents i request
you to please immediately check and revert to me at the above mobile number or my landline MTNL number[protected], and confirm that my communication lines are not tampered with.
I would appreciate your speedy response and advise how to put an end to such
nuisance which has led to loss of peace of mind and uncertainty in our lives.
If required, am ready to meet the concerned personnel at Airtel to discuss the
above matter.
Look forward to your prompt action and co-operation.

Yours truly,

Pravin Baburao Ghatge
[protected] /[protected]
Resi. Address : A / 304, Pinewood,
Swapana Nagari, Off LBS Marg,
Mulund (West ) Mumbai 400 080.


Dated : 21.11.2015

Sir I have a great mistake of my own fault. I have done one recharge amount 100 on number [protected] instead of [protected] from paytm.com please sir reverse it.

My Mob. No.-- [protected]
Wrong Mob. No -- [protected]
Recharge amount --100
DC Transaction No --[protected](PAYTM.COM)
Order No --[protected](PAYTM.COM)

please sir reverse it my account. please please please sir.

I was using airtel prepaid sim till 16 October and I every month compalain about unjustified billing but every month I received unjustified bill so I request them to disconnect this sim and they do it on 16th of October but they frequently force me to pay my unpaid billing otherwise we do legal action against you my airtel mobile no was [protected]. Please help me regarding this issue. thank you

Greetings for the day..

On dated 20th november 2015, i saw my net balance was reflecting 634 MB Available balance. i closed my mobile data and got access from my home wifi network usually when i be at home i use my home wifi network and outside the home i used my mobile data balance. but today on dated 21st november 2015 when i checked my mobile data balance i was stunned as it was showing 0.00 mb left. unauthorised deduction held from my mobile without my inttimation. i called up 2 times in customer care but they put me on hold and disconnect the call fom there end.
please help me in this