Airtel Complaints & Reviews

I changed payment scheme for my Kolkata A.Tel No. [protected] to Prepaid on assurance received from Airtel Gariahat Sales office in South Kolkata, that my conversion will be effected by same evening of 14th Dec, 2015 and upon calling to Customer Verification BPO No.59050 my same old (Postpaid) no. should work within 15 minutes. At my surprise I had to call 3 times to above verification no. and every time it was charged and my Prepaid card balance of Rs.41 now reduced to Rs.25 but till 3 days past and no action taken to activate my number. Since this is my prime number and do my retired livelyhood by Stock Trading, I am at a loss and considering to TEST OMBAUDSMAN'S POWER TO HELP CONSUMER else some legal action as to who will compensate my loss. I do not know, who will see the description of complaint and why am I writing and who will take step to put the system in right take. Thanks, Sukumar Mondal/ Nonadanga, Kolkata-700105

Dear sir I am not able to open homepage in my xiaomi mi4i mobile phone while using 3G mode but it is ok in 4G mode. I contacted customer care no. 198 which is first recieved by Vandana but she was unable to help. Then i said to transfer to senoir which is recieved by Pradeep. He told that he has taken the complaint but no message has been recieved yet. I am facing this problem since yesterday. The call has been made at 18.56 pm. Please solve my problem as soon as possible. Thanking you

We have moved from tata indicom to Airtel for last 6-7 months . There has been absolute frustrating experience with airtel and nobody is there to listen to . There is Call drop every 3 seconds of talk . Connectivity at Bara is horrible . We as a company are facing severe customer complaints . Its a state of 1005 dis sat we have to handle . Airtel must do something about it, else we shall change to other connection immediately

Even after email and telephonic communication, my connection was not closed or resolved issues for signal as Similar Card faulty. I did not find time to visit arc n get duplicate sim so WHY SHOULD I PAY RENTAL?? I will pay actual outstanding Rs. 1583/- which is due for Sept and Oct which was actually paid but bank issues got reversed. Since then lot many issues with your connection. Even your technical executive cofirmed. Why should I pay for Nov n Dec??? Customer Service 0. I know you need just payment. MY CONNECTION IS CLOSED SINCE NOVEMBER AS I M HARRASED BY ITS SIGNAL CONNECTION ISSUES AND NOT USING SINCE THEN. Thank you. Ganesh

We asked shifting of broadband line to ou new house, nothing happened so far, except bill arrived promptly to our new house address. Useless airtel. Money is only motto of Airtel, not service. dam it. We'll not pay the bill and will go to consumer court.

Respected Sir, I have 12.59 rupees Balance in my airtel mobile no. [protected]. At 3.30 I checked mobile balance then found my mobile balance 2.59 rupees. I not make any call and SMS today but 10 rupees deducted from my balance. So please refund my balance.

I have requested for airtel connection on 28.11.15 through online.airtel executive came and got signed customer form, collected id and address proof from me on 30.11.2015.he didn't gave CAF number or receipt for the amount 1000 rupees i paid.i was not aware of this CAF number before.he said the connection will be given in two days.i have made numerous calls to that person but installation not done.finally i went to that airtel vendor office "ascent management solutions" on 10.12.2015.they gave me CAF no and receipt on 10.12.2015.later, i called to airtel customer care and explained everything and gave CAF no.they said doument is not uploaded and they have taken complaint for this and finally i received sms that documents uploaded to airtel.customer representative told that installation will be done in 3 days but installation not done for even after 7 days.i called to customer care [protected] they said "due to techinical fault could not give connection to my area and we will process for refund".first they said the connection is feasible, now they are saying technical fault.pls look into this

1. I have made complaint to air tel digital t.v for non getting signal for dish t.v. 2. They have sent the engineer who have done some checking and after t.v. started. 3. After 2nd days it was again found that there is no signal and i am not able to watch the t.v. and therefore, again i have made complaint with air tel dish t.v. 4. Again they have sent same engineer and he checked, he found that the wire was separated from the dish. 5. After one week again there was some problem for not showing the picture on t.v. and thereafter I have made complaint for the same. 6. Air tel dish t.v. company has sent engineer for checking the problem. The engineer attend the problem and he had takeout the smart card from set top box without our knowledge saying charger is not working and he went away . 7.After so many time personally talk to air tel dish t.v. customer care but till today card has been not replaced by the co. Now I want to refund of money from the day of installation of dish. Their services is very poor. It is just harrashment to the customer.

Mari Sim-[protected] Airtel Ki Company Se Band Kar Di Gayi Hai Jab Ki Mene Inka Pura Payment Bhi Kar Diya Hai Or Sim Chalu Karne Ke liye Me Airtel Office (Airtel Relationship Centre, , UG-3, Malhar Mega mall, AB Rd, Scheme No.54, Vijay Nagar, Indore, Madhya Pradesh 452016) gaya To Company Wale(Nilesh Kushwaha, All Staff) Batmiji Kar Rahe Hai Kehte Hai Ki Apko Apki Sim Wapas Se Chalu Karwani Padegi Par Ab Kehte Hai Ki Ab Ye Sim Chalu Nahi Ho Payegi, Me Aaj(17/12/2015) Ko Wapas Request Ki To Kehate Hai Ki Sim Parmanent Band Ho Gayi Hai Mene Kaha Ke Chalu karwa Dijiye To Fir Se Batamiji Se Baat Ki or Dusre Airtel Ka Address De Dete HaiTo Please Ap Meri Sim Chalu Karwa Dijiye

I just saw data service offer for 2g it was clearly mention that Rs 93 for 450MB/ 10 Days...n when I had re charge I got other plan which is nt use full for me...they activated 3g plan for me tht to 1GB/2 Days...soo they cheated very badly...Airtel is cheater company...while speaking to them they said they don't hve such plans on 2G. even today I can show plans on my mobile ...they r big cheaters...my airtel number is [protected]..these are some screen shots where clearally mentioned the 2g plans for rs 93...but airtel people are nt admitting there fault only...

To Manager Airtel broadband Respected sir My self Raghvendra Shrivastava and i am one of your customer from area plot no 95, Shrdi Puram, Kolar road, Bhopal, Madhya Pradesh -462042 and I have applied for new broadband connection 28 nov 2015 so for that i had gave the 5700 rs cheque(cheque no :660100, Bank :canra bank) in the favour of Bharti Airtel. To your marketing manager Udya vir jhat. So as per Udya commitment the connection has to be start with in 3 days to 5 days i.e.(3 dec 2015 ).So after that also connection is not there till the date(16 dec 2015) . for this issue i had concern with your technical manager Aloak choudhary at Malavi nagar, bhopal . so as per aloak choudhary aitel don't have any connection set-up in the area plot no 95, Shrdi Puram, Kolar road, Bhopal, Madhya Pradesh -462042. So I don't had any connection and my money has been debited from my account .So of there is no connection facilities then how can your marketing manager can accept the new connection request . so that mean he is miss guiding the people on such big brand name . and he is completing his target by taking advantage of innocent people . So i humbly request you to give me solution on my case, so revert me back as soon as.I can provide you all details.My contact details as follow Name:Raghvendra Shrivastava Mobile no: [protected] Thanks Regards Raghvendra Shrivastava

To, The Airtel Customer Care Chennai Sir, I have applied the Airtel Broadband connection three months back and I received the Airtel Phone number[protected] and the A/C No-[protected] one month back. however I have not got the connection till now. Whenever I call to the sales guy he is telling he will provide the connection by next week and several weeks have gone. In my area (New India Colony Extn, Ullagaram, Madipakkam, Chennai-91) only BSNL connection is available and I had the connection too. But the BSNL service is so worst and the BSNL infrastructure is the far worst. I had the connection for four long years and it was nightmare for me. Every alternative fortnight the wire will be cut and the maintenance will be taking another fifteen days. Since the Airtel comes near to my street I was happy and disconnected from BSNL. Now Airtel is not installing the connection. I am not sure to whom I can contact in this regard. Being in Metro we are not able to avail any facility. People are getting frustrated for this. Contact me in My mobile no -[protected] Thank you Satyanarayan Sahoo

I made a request for new postpaid connection on the site, they sent a guy to receive security money of Rs 250 and after that they reply that address verification is been negative, they will send again for verification. When I call them everyday they say today it will be done, and next day again the same It had been more than 11 days, no action taken. And when I asked to refund, they are denying to return security money. .

I state that the Internet data is wrongly deducted for mobile No. [protected] for not using the same and the same issue is repeated inspite of mails and complaints against the Airtel Company I understand that the Service Provider Airtel are unable to provide the data usage details from their end as there is no provision for the same. But replying to my complaints and issued faced by saying the balance is deducted as it is used by me without any clarity. I demand an explanation of Company's unfairness and deduction of over 600 Mb in just one time usage and that too for a very limited time provided when all running applications are closed ? I also demand explanations for all wrongful previous data deductions i faced since a month. An Internet Data Pack which is used for a month gets over in a time of 10 days and half of the Mb of the next pack which is subscribed gets over in a day time is simply unfair on part of the company. I am raising this issue faced by me because the same is not used by me and in general such amount deduction is not made by the Company. Is there any provision in their Company Rules to deduct unfairly from customers and give them a unfair reply for their loss? As a customer of this Company from past 6-7 years and with no major problems before, I am in a state of Shock and tortured by the Company's present practice. Kindly help me out to take this ahead and find a solution to the issues faced by me for the wrongful acts and unfair practice of the company.

I have applied for Fixed line service for airtel from your outlet in Ambedkar chowk, karnal(Haryana) and deposited a sum of Rs 1000.00 as installation fee. Due to some technical issue, the connection was not implemented at my address Hno 377 sector 7 karnal. I have applied for the refund online via your portal airtel.in/onlinerefund with ticket no as AOR7607a8. Kindly look into the matter. Following are my details: A/c no [protected].

Myself Rajendra Jalela. my mobile no. is [protected]. i have taken Airtel datacard connection in May 2015 for which i have given disconnection request via call in June 2015 as i was not requiring it but their excutive has asked me to pay till date payment which will come in next bill and accordingly i have paid Rs.100/- for billing period 08/06/2015 to 07/07/2015 but after payment also they continues to send bills and making calls for payment and harrasing. request you to please help.

DEAR SIR / MADAM, I want to disconnect my sirtel landline & broadband connection. i am shifting my office . Details of landline connection :- Telephone number : [protected] firm name : SLS Agro Foods. please take action as soon as possible Thanking you. For SLS Agro Foods.

I had a talktime balance of around rs. 275 yesterday and it came down directly to rs 112 without any reason. The cause it showed for deducting the balance was exceeding the data limit but even after that i had 20 mb left in my data pack thus making it unreasonable.

I am now tired of calling 198 to complain that there is another account[protected] that is linked to my personal mobile number. 989xxxx68. I have sent so many emails and calls to helpline every time they promise to look into the matter but no resolution yet. Its two years now... WOW... Please note that this account[protected] is in the name of 'Weiss Rohlig Insdia Pvt. Ltd" and I have left that company in 2012. My personal mobile number has been mentioned in the "Relationship" section of your system (as per information of 198 executive) and thus when I log onto Airtel.in, I see my mobile + this broadband account. I also receive sms for payment due... I request you to delete / de-link / remove / erase this relationship between both accounts as I DO NOT WORK FOR THAT COMPANY ANY MORE... Please refer attached Screenshot fyi...

Dear team in my living area The Airtel 4 g & 3g network issue from last 6 months i raised a lot of complaints but my issue was not resolved