[Resolved] Airtel — Airtel refund amount not giving on time | |||
I have called customer care on 6th july 2017 regarding the payment i have made, which is rs.18243 instead of rs.1823, i was not given proper instruction and later on enquiry on 7th july only i came to know that i had to send mail to 121 for the refund which was not mentioned on my previous days call. Later on i got mail by 8th july that refund amount will be credited within 4 working days. Today upon call customer care people are telling again i need to wait 7 days for refund. And my complaint was taken only on 8th july even after raising concern on 6th july. I'm in need of immediate bank transactions to be done and running out of money. Kindly do the needful at the earliest and proper action for the negligence. Was this information helpful? | |||
Aug 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 13 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 13 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 4 Comments | |||
Comments
As I mentioned above I had recharged my number with 399 but it has deducted twice in my so I had paid ₹ 698 please help me to get my 399 back.
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How to i know my puk code [protected]
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