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Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
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N
Nitish1989
Jul 30, 2017
Resolved
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Resolved

Address: Begusarai, Bihar, 851117

Massages are not coming to my mobile no that makes me very uneasy. So activate the massage service or whatever be the issues, resolve it. This problem arises when i changed the sin from 2g to 4g. All other things are ok but massages from other mobile and other important service provider are not recieved to this number. The mobile number is [protected]
Aug 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 30 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 31, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 30 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    Subhalaxmi Muduli
    from Tamluk, West Bengal
    Jul 29, 2017
    Resolved
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    Resolved

    Address: Khordha, Odisha, 751018

    Hi,
    I am a regular customer of airtel prepaid.

    My issue is:
    I have recharged using my airtel app (Registered with mobile no [protected]) and also through website on 29th july (Today) by amount rs. 499. On first attempt i got message that recharge got failed and hence i tried it second, third time with same amount.
    Later i found that my balance got deducted three times. After that i recharged rs. 349 but same problem appeared. Can you guys take a look into this issue.

    So please kindly rectify this problem and refund my money as soon as possible.

    Transaction id:[protected],[protected],[protected],[protected],[protected],[protected],[prot...

    My airtel no: [protected]

    Yours faithfully,
    Subhalaxmi
    Sep 1, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jul 30, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 29 July 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jul 31, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 29 July 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Aug 01, 2017
    Updated by Subhalaxmi Muduli
    Can u please tell me whose fault is this(regarding money deduct but not recharge)??
    Can u please tell me whose fault is this???
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      G
      Gandhi Raj
      Jul 29, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600041

      Dear sir/mam,
      I would like to bring in to your attention that my prepaid connection [protected] (My name is gandhiraj. S) having sim number[protected]. I had purchased this card from airtel show room in chennai, tiruvanmiyur (Acentes building branch) on july 17, 2011. I have changed my network aircel to airtel without change my number. Now i went to airtel showroom to link my aadhar card with my sim however they informed that my number has tagged with different customer name hence i unable to link my aadhar with my sim. I called customer care service and confirmed the same (Call ref no:- [protected]). I dully completed the all the required documents required by the airtel hence they changed my number aircel to airtel (I hope you, will understand that it is not easy to change without my proof). Please let me know the reason why my number has tagged with different customer name (Prabhakar) and who is responsible to correct this issue and provide easy way to link my aadhar and address proof with my mobile number. This error has done by airtel end hence my connection should not be disconnect at any cost. Please look into this matter on urgent basis and resolve the issue as soon as possible.
      Aug 31, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 30, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 29 July 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jul 31, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 29 July 2017 .

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        Shwetagothe
        from Mumbai, Maharashtra
        Jul 29, 2017
        Resolved
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        Resolved

        I have applied for prepaid to postpaid. Mobile no. [protected] a month back. But address verification failed then we have cancelled request. But a week before suddenly no stopped working. After visiting store came to know got allotted to someone else in chandrapur..
        But without intimation how no is allotted to someone else.. We did reachrge on 21 st.. The number was active.. Please look into this.. Visited store n number of times..
        Sep 13, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jul 30, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 29 July 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Jul 31, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 29 July 2017 .

        We tried calling you multiple times to get additional details to enable us to address your
        concern.

        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          Aayushdark
          from Bengaluru, Karnataka
          Jul 29, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka

          This is the worst network in india. It gives a speed of 100 kpbs in a city like bangalore and no one is there to solve this problem after many complaints. I think you should freaking remove the tag "fastest network in india" and should shut your company down. I am switching to jio if the same problem continues in the future. Thanks for such a slow network, airtel!
          Sep 6, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 30, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 29 July 2017 .

          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

          We look forward to receive the required details.

          Regards,

          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            K
            KoushikSarkar
            from Kolkata, West Bengal
            Jul 29, 2017
            Resolved
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            Resolved

            Address: Nadia, West Bengal, 741235

            I received a bill of rs 1330.38 in this month (July) and they said that the extra amount has been charged for extra data consumption though i am having active data plan and my airtel app is showing that i have 1.25 gb data remaining.

            I do not know how can they charge for extra data consumption while i have not used the full data.

            I called them and they said they can not do anything.
            Aug 31, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 30, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 29 July 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 31, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 29 July 2017 .

            We tried calling you multiple times to get additional details to enable us to address your
            concern.

            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Jul 31, 2017
            Updated by KoushikSarkar
            ok call me at [protected]
            Jul 31, 2017
            Updated by KoushikSarkar
            this is my another number
            Aug 04, 2017
            Updated by KoushikSarkar
            any update??
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              A
              abach
              from Sambalpur, Odisha
              Jul 29, 2017
              Resolved
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              Resolved

              Address: Sambalpur, Odisha, 768001
              Website: one.airtel.in

              Ever since i had the misfortune of recharging my data pack for my airtel number, i can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, for it has been close to 6-7 hours and it still keeps happening. Happens on both my phone and desktop browsers (Chrome, firefox and opera).

              I have reset all my browsers twice, changed and reset my apn data, cleared browser cookies, restarted my mobile 10+ times, swapped sim slots. Nothing. No matter what url i type in my browser, it'll automatically change the url to one. Airtel.in and redirect every site traffic.
              It is a big shame that airtel spams their customers with this [censored]bag of a site especially after a fresh recharge. What if i had an exam form to fill online? Would airtel be responsible if i could not fill up an application and passed the deadline just because airtel decided to redirect every single url to one. Airtel.in for more than 10 hours?

              I know my pc or browsers are perfectly okay because my i can browse the net normally with my jio number as hotspot. The problem starts the moment i change my hotspot to airtel number in my dual sim smartphone.
              I expect this to be resolved as soon as possible otherwise there's a storm coming your way.
              Jul 31, 2017
              Complaint marked as Resolved 
              I no longer get any redirects. Caused a lot of headache but it's gone now finally.
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 29 July 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Jul 31, 2017
              Updated by abach
              It's gone now. Took an entire 24 hours but it's gone now, automatically.
              Verified Support
              Jul 31, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 29 July 2017 .

              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Aug 02, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 29 July 2017 .

              We tried calling you multiple times to get additional details to enable us to address your
              concern.

              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              I have the same problem here. I almost give up on airtel.
              I am facing the same problem now. I called up customer care. They don't seem to understand the problem. Then how will they resolve? Totally fed up with Airtel
              same problem.
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                K
                Kirthi Raj
                from Bengaluru, Karnataka
                Jul 29, 2017
                Resolved
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                Resolved

                Address: 560068

                I lost the trust in airtel after purchasing airtel product,

                Even after multiple calls to customer care, visiting airtel outlets, multiple email to nodal care my network issue has been sorted out.

                Now a days am not using the airtel sim or dongle, planning to throw it out.

                Before that i just need justice even after paying money how can you ignore the customers who is facing the issue.

                [protected]
                Sep 2, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jul 30, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 29 July 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Jul 31, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 29 July 2017 .

                We tried calling you multiple times to get additional details to enable us to address your
                concern.

                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  A
                  Ajith Iype
                  from Coimbatore, Tamil Nadu
                  Jul 29, 2017
                  Resolved
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                  Resolved

                  Address: Coimbatore, Tamil Nadu

                  As i have recharged the best offer of airtel for rs 399 last night from airtel app.. But still i have not avail the benefits.. While i calld customer care first person said u have not rechrgd... Second person said ss u rechrgd will avail the benefits soon... Third person said wait for 3 days.. Calld custmre cre 3 times.. Still nt avil the benefits..
                  Sep 2, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2017
                  Airtel Customer Care's response
                  Dear Ajith,

                  This is with reference to your post, dated 29 July 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Aug 02, 2017
                  Airtel Customer Care's response
                  Dear Ajith,

                  This is with reference to your post, dated 29 July 2017.

                  We tried calling you multiple times to get additional details to enable us to address your
                  concern.

                  However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    D
                    Deepasehrawat06
                    from Lucknow, Uttar Pradesh
                    Jul 29, 2017
                    Resolved
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                    Resolved

                    Address: Meerut, Uttar Pradesh, 250110

                    I recharged on 20th july 2017 amount to 399 that said to benefit me with 1gb 3g or 4g data per day. But this was nowhere mentioned that it is only for 4g phones. Now i am not able to use internet as neither do i possess 4g phone or sim. This is wrong to cheat customers by providing incomplete or wrong information. Now either benefit me with the mentioned plan or refund back the money.
                    Sep 2, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Jul 29, 2017
                    Updated by Deepasehrawat06
                    Not resolved
                    Verified Support
                    Jul 30, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 29 July 2017 .

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jul 31, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 29 July 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      M
                      MUKTUM SHAIK JANGU
                      from Vijayawada, Andhra Pradesh
                      Jul 29, 2017
                      Resolved
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                      Resolved

                      Address: Guntur, Andhra Pradesh, 522616
                      Website: Airtel money

                      Dear sir dt[protected] i have wrongly deposited airtel money rupees 800/-... Please recover my cash... I have deposited the airtel money number..[protected]... Reference no[protected]... Please recover as early as possible... Please recover my account karur vysya bank as early as possible... I have wrongly deposited the airtel money so recover the money.. This is the airtel money number...[protected]... And that is reference no[protected]...
                      Sep 15, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                      Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd.

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services.

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        chauhandilip
                        from Dombivli, Maharashtra
                        Jul 29, 2017
                        Resolved
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                        Resolved

                        Address: 421201

                        I was a vodafone user after that i switch to airtel because of two reason one is that for network issue and i want to be a part or customer of indian company after ussing 2 to3 year now i am facing lots of network problem now i days its very poor network service i thing they are spending money only on add not on service kindly try to resolve this issue because i dont want to switch to other network
                        Sep 1, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 30, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 29 July 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jul 31, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 29 July 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          alkagandhisec
                          from Bengaluru, Karnataka
                          Jul 29, 2017
                          Resolved
                          Report
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                          Resolved

                          Last week i had traveled to malaysia and had preferred to take airtel international roaming pack of rs 1199 on my mobile number over matrix international sim card but what a bad decision it was and my whole trip was spoiled because of airtel. I had activated rs 1199 ir pack on 20th july where i was supposed to get 3 gb data on international roaming but data never ever worked in malaysia. Airtel customer care number also did not work in malaysia. I enabled data roaming and tried all settings but it never worked. I even paid 20 ringgits to a local mobile shop to check all the settings and try on different handsets but that also did not work and it was confirmed that it was not enabled by airtel. I spent so much time on first day on all this but all in vain.

                          I had not booked any travel package for whole week as i had planned to user uber taxi which is much cheaper in malaysia but because of lack of mobile data i was not able to use and i ended up paying 3 times more to local taxis most of the time and i ended up wasting extra time in getting the taxis. I even could not visit all the places which i had planned because of lack of data roaming. For all the people with whom i has interacting on whatsapp / skype call for personal and business, i ended up paying very huge price as i had to make all regular calls from other number because of lack of data roaming.

                          I also could not complete my other business work because of lack of internet and ended up in so much trouble during my trip. I paid you rs 1199 to enable data roaming and then on top of that you deducted rs 99 as rental (That is also not correct) but i could never use it any time in my trip and all my plans were spoiled because of you. If we are paying for a service it is supposed to work as we build our plans on top of that but it never worked.

                          So, please refund rs 1199 and rs 99 which i paid and also refund rs 25000 for all problem i had to face because of you and extra expenses that i incurred because of this.
                          Sep 2, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 30, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 29 July 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Jul 31, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 29 July 2017 .

                          We tried calling you multiple times to get additional details to enable us to address your
                          concern.

                          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            A
                            Ashwin Bhoyar
                            from Kolkata, West Bengal
                            Jul 29, 2017
                            Resolved
                            Report
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                            Resolved

                            I have requested to port my number [protected] from airtel maharashtra to west bengal circle.
                            I got a message yesterday that sim will be ported at night.
                            Now i am not getting network on both the sims and people who call me get an answer that number does not exist.

                            Please resolve this as i am facing many issues. I am unable to contact customer care as i am staying at college campus in kharagpur.

                            Kindly fix this, i do not expect this kind of service from airtel very disappointed.

                            Alternative contact number : +[protected]
                            Sep 10, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 30, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 29 July 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jul 31, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 29 July 2017 .

                            We tried calling you multiple times to get additional details to enable us to address your
                            concern.

                            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              Shushil Singh
                              from Delhi, Delhi
                              Jul 29, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 100017
                              Website: airtel

                              I changed my airtel postpaid connection to a family plan on 15th of july. However, in my bill for the same month, i did not receive a detailed call record. Also, my request for a detailed call record for the same was declined by the customer care executive, who misbehaved saying that'whoever i may contact, i cannot get it'.
                              I request the authorities to take an action in this regard and help me with the call record.
                              Sep 2, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 30, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 29 July 2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jul 31, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 29 July 2017 .

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                A
                                Altaf Saheb
                                from Bengaluru, Karnataka
                                Jul 29, 2017
                                Report
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                                Address: Uttara Kannada, Karnataka, 581341

                                My post paid num is [protected] incoming and out going allready disconnected so today I paid bill 1350₹ in paytm. Still not activated incoming and out going.. Pls check my num..
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                                  L
                                  Laxman Amat
                                  from Delhi, Delhi
                                  Jul 29, 2017
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: 767020
                                  Website: Airtel Office

                                  My name laxman amat mohammed my number [protected]. I i would like to inform u that my number has been deactivate since last 6 month. I am in abroad i have lots of contact in my sim. I have given this number most of companies, banks and relatives too that’s why i am requesting to you kindly activate my sim as soon as possible. I will be very thankful to you for your kind information...

                                  Issue this sim i shall be grate full to you.
                                  Jul 29, 2017
                                  Complaint marked as Resolved 
                                  I want to return my airtel sim .
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 30, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 29 July 2017 .

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 31, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 29 July 2017 .

                                  We tried calling you multiple times to get additional details to enable us to address your
                                  concern.

                                  However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    V
                                    Vigneshraj97
                                    Jul 29, 2017
                                    Resolved
                                    Report
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                                    Resolved

                                    Address: 600088

                                    I purchased new sim on 27th july 2017 by replacing the old sim for this number [protected]. The airtel shop told it will be activated in 24 hrs., but still now not activated. Please look into my problem and activate my sim at the earliest. Please make my new sim activated at the earliest. This is the first time i had this problem so far working good.

                                    Thanks,

                                    Vignesh raj
                                    Sep 2, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 30, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 29 July 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jul 31, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 29 July 2017 .

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Sir,

                                    Thanks, I am sending mail to [protected]@in.airtel.com

                                    But I am very much upset due to not activated my airtel sim.

                                    Please do your best from your side. [protected]

                                    Thanks.

                                    Regards,
                                    Vigneshraj
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                                      S
                                      Subrahmanyam Nudurupati
                                      from Hyderabad, Telangana
                                      Jul 29, 2017
                                      Report
                                      Copy

                                      Address: 5ooo94
                                      Website: G mail.com

                                      Sir, i informed at nakangiti airtel office due sim lost at home. Till today not found.
                                      From customer care calls received to bill
                                      Amount rs 1800. Immediately.

                                      Your staff misguiding to me that if not pay bill, then automatically connection closed.
                                      So not contact airtel office.
                                      My lost airtel no. Is[protected]
                                      Now my alternate is [protected]
                                      Jul 29, 2017
                                      Updated by Subrahmanyam Nudurupati
                                      Malkajagiriairtel office, complaint in April didto simlost at home. No is[protected]
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                                        K
                                        Kelvin-11
                                        from Mumbai, Maharashtra
                                        Jul 29, 2017
                                        Resolved
                                        Report
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 603103

                                        I recently bought an offer of 3g 4gb data 147
                                        28days on 28 july 2017 but the data that i received was about 500 mbs only, where's the rest of my data that i payed for and the 147 request was approved but i haven't got the specified amount of gb offered in the airtel offers menu. What is the issue going on with this situation please resolve this issue.
                                        Sep 13, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 30, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 29 July 2017 .

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Jul 31, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 29 July 2017 .

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Would we address this situation by E-mail or normal phone call?so as to communicate
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