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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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A
asthastudio
from Siliguri, West Bengal
Jul 12, 2017
Resolved
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Resolved

My airtel payments account is blocked for account no [protected] for the last few days and i am not able to re-genarate my mpin by providing the personal details required from me, hence please arrange for resetting my mpin or call me back immediately as i need to reload money in my account as the same has been blocked by the company and i am unable to reload money nor rechrage any of my accounts
Aug 12, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us [protected]@airtelbank.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    P
    Pratap Chakraborty
    from Kolkata, West Bengal
    Jul 12, 2017
    Resolved
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    Resolved

    Address: Kolkata, West Bengal, 700015

    Sir,
    I am pratap chakraborty from kolkata (Tangra). Am provide more than rs..200000 sales per month for airtel. But some reasons i will leave airtel retailership. The reasons is 1) i've more than 200 pco connection in kolkata. But the unfortunate think is any pco recharge are not available in kolkata. Infact recently 1010, 1870, pco recharge are stopped.

    My humble request to you that if you solve the problems then i am again continue the airtel retailership.
    Name : pratap chakraborty
    Store name : hello communication
    Contact no. : [protected]
    Lapu no : [protected]
    E-mail : [protected]@gmail.com
    Aug 27, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jul 12, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 12 July 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jul 27, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 12 July 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      S
      saaol
      from Bengaluru, Karnataka
      Jul 12, 2017
      Resolved
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      Resolved

      Address: 560037

      My mobile number[protected] is showing very high bill for the month of june 2017. Kindly send me a detailed bill and duration of call to the e - mail id [protected]@yahoo.com. Kindly check any problem in billing and do the necessary. It is a airtel post paid connection and the bill has never gone above 800 rupees. Definitely something has gone wrong or is it somebody else bill you have forwarded to me. I want a resolution for this problem wit immediate effect.
      Aug 22, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 12, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 12 July 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jul 19, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 12 July 2017 .

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Jul 20, 2017
      Updated by saaol
      pls send the resolution details to [protected]@yahoo.com
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        C
        chitrapanneer
        from Chennai, Tamil Nadu
        Jul 12, 2017
        Resolved
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        Resolved

        My pnb credit card no[protected]debited with rs.10000. (Code:k 50410) at
        Airtel pymt-bill desk mumbai in on 05.05.2017 at 11.14 a. M.
        Kindly inform the party name and telephone no for which the payment made
        And the place
        The copy of the original receipts for this payment not received by me
        Please sent the copy of receipts in my mail id.
        [protected]@gmail.com
        Cell. No. [protected]
        Aug 17, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jul 12, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

        Should you require further information, please feel free to write to us [protected]@airtelbank.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          G
          Gugan Selvaraj
          from Hyderabad, Telangana
          Jul 12, 2017
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500081
          Website: aitel.co.in

          I have registered the airtel broadband on 7th july 2017, and they asked me to pay the amount as soon as possible to give the connectiong before 5pm on the same day. But after submitting the documents and paying the amount i got a call from airtel that my connection will be given by local executive by end of the day so kindly wait for the call from them. I waited waited and its been 5 days till now nobody called regarding this. But i get calls from the customer request depeartment that you have requested for new broadband connection please give the details to process.
          Sep 3, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 12, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 12 July 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jul 30, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 12 July 2017 .

          We tried calling you multiple times to get additional details to enable us to address your concern.
          However, there was no response.
          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            V
            Vikramjeet Dhiman
            from Bengaluru, Karnataka
            Jul 12, 2017
            Resolved
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            Resolved

            Address: 560037

            I got a cal from airtel on 17 june 2017 for porting request,
            They provided me the offer saying i will be getting unlimited call over the country to any number including landlines and i will be getting 25 gb of 4g data every month for which i have to pay 499+taxes for first 2 months only after that it will be 359+taxes so i got the number ported to airtel and it was successfully done on 27-june 2017, and when i got ported to airtel and after verification and all done i start using services and found that first of all 4g speed is not up to mark which i complained and they gave some steps still not working now i nt even getting 2g speed as well, and then when i inquire about the plan i was shocked to hear that representative said i will get 24 gb 4g but for first 3 months only then i will be getting only 4 gb and the price will also not be reduced and i have to pay 499+taxes even after 2 months as well.
            And if its about data that i will get 24 or 25 gb then it doesnt matter but 20gb data difference is a big difference and even they are not providing the same price as i was told. And even about 4g service and speed it not 4g at all, not even 3g for which i complained many times still no change.
            Sep 6, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 12, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 12 July 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 19, 2017
            Airtel Customer Care's response
            Dear Vikram,

            This is with reference to your post dated 12 July 2017.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at [protected]@in.airtel.com

            Regards,

            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 27, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 12 July 2017 .

            We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            My number is [protected]
            I lost my phone please block my number
            i haven't get any call from airtel a single time, and if you want to call me then please call me after 7:30 pm or before 10 am and about issue with internet speed that even i have to go to airtel office registered the complaint over there then only its resolved but the main issue about false information is not resolved yet.
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              D
              Dr.M. Satish
              from Kodar, Telangana
              Jul 12, 2017
              Resolved
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              Resolved

              Address: 530013
              Website: Airtel

              I am not able to send messages from my airtel no. When i try to find solution from 121, there is no proper way to find answer to this. 121 no is of no use. We cannot contact customer care in any other way i. E. Through number. How can i get solution for this problem. It's been a long time that this problem is there. I am using iphone, but there is no way that can be corrrectrd in message settings.
              Sep 7, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jul 12, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 12 July 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jul 27, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 12 July 2017 .

              We tried calling you multiple times to get additional details to enable us to address your concern.
              However, there was no response.
              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                P
                Prabhas Saha
                from Siliguri, West Bengal
                Jul 12, 2017
                Resolved
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                Resolved

                Address: Kolkata, West Bengal, 700090

                My consumer id is [protected].
                On april 2017 i recharge 1 year subscription including 1 year bmc (Box maintaince contract). Within 2-3 day my set top box had been out of order.
                Than i complain to airtel customer care for rectification. After several time their visit with wrong set top changing & taking time 7-8 days rectified it for few days. Same thing had been happen on 11th june'17 & 9th july'17. Why i pay for said long rectification time. I want airtel should not charge the said rectification time (18-20 days), but they are not agree.
                Aug 27, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Jul 07, 2017
                Anjalicherri's response
                I didn't pay any bills . Because idont have money . Please cancel this dongle no:[protected]
                Verified Support
                Jul 19, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 12 July 2017 .

                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Jul 27, 2017
                Airtel Customer Care's response
                Dear Prabha,

                This is with reference to your post, dated 12 July 2017 .

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Sir/mam please cancel my airtel dongle . I lost till 3 months over. Please cancel.
                Airtel Customer Care's response, Jul 12, 2017
                Verified Support
                Dear Customer,

                This is with reference to your post, dated 21 July 2017 .

                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                We look forward to receive the required details.

                Regards,

                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  shahanjum
                  from Sonipat, Haryana
                  Jul 12, 2017
                  Resolved
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                  Resolved

                  I'm not happy airtel services. Customer service do not provide correct information and they do not provide a solution. Sometimes they disconnected the call. I'm still using airtel services but i'm thinking not to use airtel services in future and will not promote to anyone for airtel. I'm very disappointed by airtel customer service. I'm spending lot of money while jio ad other service provider are giving services at cheaper rate. I am missing informed two times and when i called no one is taking ownership to provide a solution.
                  Sep 6, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 12 July 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jul 27, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 12 July 2017 .

                  We tried calling you multiple times to get additional details to enable us to address your concern.
                  However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    Sachin_ceso
                    from Delhi, Delhi
                    Jul 12, 2017
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                    Address: New Delhi, Delhi, 110059

                    This is very bad from today i am complaining so many times on your customer care but there is no solution of my problem. Still from today my sim is showing NO SERVICE. I am tired enough to call you again and again please solve the problem else i will take further actions on this.
                    Sachin
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                      A
                      Arun Kumar Uppar
                      from Bengaluru, Karnataka
                      Jul 12, 2017
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                      Address: 584111

                      Hi sir my pripad no. [protected] plz give me i am lone take the porsnel givan plz send me 6 months in coming and out going call ditals my gmail id. arunkumar.[protected]@gmail.com plz send me sir
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                        A
                        AniketSrivastava
                        from Noida, Uttar Pradesh
                        Jul 12, 2017
                        Resolved
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                        Resolved

                        Yesterday i directly received a message stating ASK A DOCTOR has been activated and balance Rs 30 deducted. I never opted for this service and also i never got any confirmation message regarding activating this service. Please refund my amount. This is illegal. AS per TRAI rules any service to be activated must be accompanied with a confirmation message that the user wants this service or not . I never got an such message and directly you cut my balance.
                        Jul 12, 2017
                        Complaint marked as Resolved 
                        talked to the customer care 121 and my money was refunded in my account
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 12, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 12 July 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          G
                          ganesh_chavan19
                          from Mumbai, Maharashtra
                          Jul 12, 2017
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                          Address: Thane, Maharashtra, 421503

                          I have changed sim three times from the Airtel gallary, Badlapur west, near station road, but still I am suffering the same problems (since 1 month)
                          due to non availability of network on the new one sim I am not able to recied and dial the calls. Due to very bad service, customers like mi are get disappointed with airtel
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                            R
                            Ranjan Majumder
                            from Balasore, Odisha
                            Jul 12, 2017
                            Resolved
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                            Resolved

                            Address: West Tripura, Tripura, 799141
                            Website: www.airtel.in

                            From middle of may 2017 airtel has stopped 4g in my area, jolaibari. From then 3g and even 2g is also in worst position. It connects on 3g but no data is been transferred. I personally contacted with tm, zsm, and zbm too, but in vain. They are very much illiterate about thr issue. My most of the business runs on internet. I have recharged ₹1498 in 3 airtel numbers for internet for 1 year. Now my time and money both are running out.

                            Now my issue is that, who will l bear the loss of my business.
                            Aug 20, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 12, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 12 July 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jul 19, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 12 July 2017 .

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
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                              R
                              ramanathan11233
                              from Perambalur, Tamil Nadu
                              Jul 12, 2017
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                              Address: 637403

                              I lost my sim and brought a new sim and contacted the customer care and they are giving importance to the customer situation rather they standing on their own company plans i need o[censored]rgent in receiving msg in 2 hours so plz help me provide the msg service within 2 hrs my airtel no is [protected]
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                                B
                                Bhupinder Rajput
                                from Chandigarh, Chandigarh
                                Jul 12, 2017
                                Resolved
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                                Resolved

                                Address: Chandigarh, Chandigarh, 160101
                                Website: Airtel

                                Poor network
                                Call drop
                                Ur 3g/4g working like 1g
                                Taking more than 5 minutes to open google homepage
                                Please refund my 349 rupyees for this # 3g
                                Totally waste of money by recharging data pack of airtel
                                Your website showing excellent data range which is totally wrong
                                Please check screenshot for ur reference see the signal in screenshot
                                Dec 22, 2017
                                Complaint marked as Resolved 
                                Still getting No Signal in that area
                                Airtel customer support has been notified about the posted complaint.
                                Jul 27, 2017
                                Updated by Bhupinder Rajput
                                No I am still not able to use internet at location shown in screenshot number 2 . Even your open network portal showing excellent signal and Data quality at same location
                                Verified Support
                                Jul 30, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 12 July 2017 .

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  M
                                  mskumar3
                                  from Chennai, Tamil Nadu
                                  Jul 12, 2017
                                  Resolved
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                                  Resolved

                                  Address: 641607
                                  Website: Airtel.in

                                  I have airtel 3g sim. I have visited the nearby airtel store in the address pn road, miller stop, tirupur to get the 4g sim and they have charged me rs.50- but did not have me any bill. Even in other local retail shop they have only asked for rs.20-. Where i can complaint about this fraud. Even they refused me to tag my aadhar number with my sim by saying network busy. But in outside retailer is always ready to do the same and asked for rs.20-. Being a physically challenged person i am not able to go to the shop frequently to update my aadhar. Money minded people like this airtel shop should know about this.
                                  Aug 30, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 12, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 12 July 2017 .

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 30, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 12 July 2017 .

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  customer made a complaint that Airtel outlets are charging abnormally for sim card. airtel gives a reply it tried to contact the customer, and unable to contact him. and posts the answer as resolved. Airtel can clearly state which is official price for it's 4 G sim cards.
                                  Airtel does not specify what is official price for its 4 G sim, but allows its outlets to collect from customer what ever amount, they choose. better if it prints the price on paper cover for the sim card with bold letters
                                  Today airtel outlet at Anakapalle, A.P. ( Visakhapatnam district) collected Rs 200/- for it's 4 G prepaid sim. from some customers they are collecting at 100 rupees.
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                                    D
                                    danumjaya
                                    Jul 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: 516267

                                    Hi sir, i am from kamalamarri village which comes under chimala cheruvu palli panchayat. We were living 5000 people in our panchayat. We don't any cell network in our area, how can we meet the digital india initiation. We don't any online ration facility due to no network in my village. We are not far away from the world we are just 10km from the manual head quarter galiveedu and just 20km away from constitution head quarter rayachoty. I need your help on this sir to construct a tower.in our village every one educated and doing jobs in governnent, doctor, private, military sector. When ever we visited our village we had lot of issues to connect to the world or government. I recently got married really i faced a lot of issues due to having no network, bridegroom not accepted to get marriage at my home, it almost went to cancellation and quarrel happened. I finally got married at my home but really we faced the problems which can't explain in words. All the works gone twice due to no network in the village sir. Lot of people died due to no network and we unable to call ambulance. We are far away from the world. I am ready to give land and security if the government ready to help us by giving a cell tower to my village. We don't have any networks as of now. We tried to contact airtel no use of now. Please help our village sir.
                                    Aug 27, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 12, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 11 July 2017 .
                                    We are glad to know that you are interested in providing your land for installation of tower.

                                    Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jul 27, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 11 July 2017 .

                                    We tried calling you multiple times to get additional details to enable us to address your concern.
                                    However, there was no response.
                                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      P
                                      pawanpatel
                                      from Delhi, Delhi
                                      Jul 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: Lalitpur, Uttar Pradesh, 284403
                                      Website: airtel

                                      Dear sir,
                                      This is to bring to your kind information, that i, phoolchand, lalitpur lost sim with no. [protected] in bhopal. I therefore request you to please block my sim card and give me details of how to reissue another sim card of this same no.in my email id [protected]@gmail.com.
                                      Please contact me in no. [protected] or mail me as soon as u block the sim. For this kind act of yours, i shall be grateful to you.
                                      Thanking you,
                                      Yours faithfully,
                                      Phoolchand.
                                      Aug 30, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 30, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 11 July 2017 .

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        S
                                        Sandip Paramanik
                                        from Kolkata, West Bengal
                                        Jul 12, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        I had purchased an airtel sim no.[protected] while i posted in delhi in 2008. Then i posted to calcutta in dec 2016. On 21 dec 2016, i lost my mobile nokia 'asha' with airtel delhi's sim no. [protected] while enroute from bandle to howrah rly station. Immediately, i tried to trace out the phone by calls but it was switch off by someone. Then i call customer care to block the sim. They showing inability to block as my calling sim is calcutta zone and i have no any other delhi's sim. On 11 jul 2017, suddenly i call that number and observed that someone use this sim illegally. Hence i request to block this sim immediately under intimation to me, please.
                                        Contact no. [protected], e-mail [protected]@yahoo.com
                                        Name - sandip paramanik
                                        Sep 1, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 30, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 12 July 2017 .

                                        We tried calling you multiple times to get additional details to enable us to address your concern.
                                        However, there was no response.
                                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        The Landline telephone number[protected] stands in the name of my son namely Amit Parimoo has taken up employment at Perth Australia as such the required formalities for its transfer to my name viz. Arun Kumar Parimoo may kindly be guided at the earliest.
                                        Airtel Customer Care's response, Jul 30, 2017
                                        Verified Support
                                        Dear Customer,

                                        This is with reference to your post dated 12 July 2017 .

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [email protected]

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        On [protected], recharged with 349 plan for unlimited local and std calls and data pack 1gb/day for 28 days and now balance not reflecting with o data back and even my phone balance exhausted on iPhone 5s with 4g enabled.How do I solve problem.
                                        Thanks
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