Airtel Complaints & Reviews

I have ported my number [protected] from tata docomo to airtel. But there is no signal in that sim and my old number has stopped already. I am not able take important calls and it is getting really frustrating.

Your associates are not providing any solution and all they keep saying is the database is not updated though sim is activated.
Please take the quickest action possible.

Hi, my sim was damaged on one morning with no reason and i was forced to change the sim, which i got it changed with 25 charges for same on 10/07/2017 and the story begins, it was promised for activation with in 4 hours and i am touch with all difference customer care specialist (So called by airtel but which they are not), difference floor supervisors (Good only to do floor job) and different managers (Which not even single was worth it to be spoken for, as each one is useless), all of them shared wrong information about the whole subject. Its 13/07/2017 yet my sim is not activated and i am not able to understand whom to be spoken for and whom are we suppose to be in touch with, as all the above specified ppl are asking to wait for 4 hours and then we cannot reach them its different person and its fresh 4 hours with him again.
I am not able understand its the problem with the airtel or employees of airtel, or whole of airtel is working like this. They have no value for customer time, there words, there money.
If any responsible person is reading is message request to work it you r responsible or get lost, i think u ppl know only to write on newpapers about promise for postpaid and never keepup your promise.
I somebody want to work on this get my no [protected] sim activate, u can reach me on [protected]

I am asking airtel to provide international roaming on mobile from last 15 days.. Many emails sent to '[protected]@airtel.com' and 'nodalofficer. [protected]@in. Airtel.com'.
I have not received proper answer so far. I am trying to connect their customer care phones, but could not do that so far.
Tried below numbers:
[protected]
[protected]
[protected]
Spent about 50$ on my mobile but could not connect these numbers.
I am calling from usa.
Kindly help.
My mail id '[protected]@inbox.com'

- ravi

Respected sir
All security helpline number 182 witch is provided by railways to the passenger to registered a complaint for any mis-happening during the traveling.
This 182 is not dialing/working through airtel network
The numbers provided for 182 hunting are as follows
[protected]
[protected]
[protected]
[protected]
Plz do needful

Kamlesh khorwal
Section engineer telecom
[protected]

This company give 1 day less validity on ever advance recharge (I. E. On top-up). Not showing validity on airtel site, only show balance, nobody check own validity, everyone check only balance.
If you calculate your validity before and after recharge with your balance. You must find difference for 1 day less validity on ever top-up. 4 top-up in a month means you get 4 days less validity.
Example : if monthly rent 399, means 13.30 per day charge.

They cut-out per day charge every morning 12.01am

Once you try to check. I think you understand

My self saurabh mishra and i am airtel user since 1 month before i was using vodafone network. People suggest me airtrl for better network but there is worst and pathetic network on the ghaziabaad u. P.

For specially ghaziabaad (Uttar pradesh) people don't choose this network because when you choose this network you are not able to book any single internet things.

I am also following up the customer care of airtel since 15 days and they daily tell me your query resolve in 14th july but still there is not any progress.
Also i connect the airtel nodalofficer for the same and i got i surprise from them she says it will take again 45 days more due to tower maintenance

Hahaha lol great job airtel i am paying my monthly rental and all the bills but still i am unable to use my data and most of time my network showing busy when someones call me.

Mobile no. [protected]

I have recharge my sister and friend. That number is [protected] and [protected] . My recharges status showed Unsuccessful but amount deducted from my Indian bank account. I want refund (Total amount 618) .My recharges done by 09/07/2016 on Saturday .still not got my refund.

I would like to inform you that my account - [protected] till blocked. As per mail in your side is that within 2 working day my account is unblocked but the problem is that till now my account is blocked. I have already send you all related document on 10/07/2017. Can you tell me when my account is unblocked. I have 5078/- rs.in my account and i have some of my emi & bill payment in urgent basis. My humble request you that please unblock my...

I've recharged my account with 349 offer on June 29, 2017 for 28 days.But yesterday onwards I can't make calls by my sim.please look into the matter and do needful.

Dear sir,
My daughter miss ruchira choudhury a student of final year b. Tech of kiit university patia bhubaneswar. She is having one prepaid mobile bearing no. [protected] issued by air-tel authority at the time of her admission in the year 2014, which is still in operation.
Now, she requires a sim verification certificate from the service provider for police verification vis-a-vis issuance of passport.
Please send it to me via e-mail : [protected]@yahoo.co.in or
[protected]@rediffmail.com
Matter urgent
Dhurjati choudhury, f/o ruchira choudhury

Since the day of installation, my airtel wifi is getting frequently disconnected. The customer care/technicians are dragging the issue too much unnecessarily. They promised to send a technician every time they call me, but nobody arrives. It has been about 2 months till now and i still have the problem. Also, they promised on phone that the router they will provide will give wifi to our entire house. But, the radius of the wifi is very limited. Now, they deny their promise about the radius.

The technician that came for service told that "nobody is ready to come to my house to solve the problem because they feel that the problem doesn't exist". 3 of my complaints were wrongly closed with the reason "problem solved" without my consent.. I have paid inr 2415 as an advance for 3 months. I want to claim a compensation of inr 500000 so that no other customer would face this agony in future. At least one person, for every 2 days, has called me about the problem and i spoke to them. Also, i updated them the daily status via mail.

The customer care people say that they are trying to solve the problem but blame my unavailability at home during the weekdays. They have wasted 2 months of time and now ask me to stay home without going to the office. This is ridiculous. There are a lot of other irrational things they have done. I can provide proofs of everything in a meeting.

I have raised a consumer complaint already in http://consumerhelpline.gov.in. but, the airtel agent wrote his explanation as below and closed the complaint.

"customer's complaint regarding poor network coverage and connectivity issue. As checked, partial network coverage area and the best possible network as on date. Feedback taken on low coverage, address noted and forwarded for future planning. Tried to contact the customer on call but there was no response. Customer not contactable. Case closed."

I am surprised to see this reply but am unable to reopen the complaint. I am sure he/she may not have tried to know anything about my problem but are just escaping. I am shocked about how a company can close a consumer complaint in the first place. I have also approached the airtel office and submitted a hand written complaint.

If this complaint is closed by stating any of such lame reasons, i would take to the social/tele/print media and question the reputation of the company by publishing the facts.

I have called customer care on 6th july 2017 regarding the payment i have made, which is rs.18243 instead of rs.1823, i was not given proper instruction and later on enquiry on 7th july only i came to know that i had to send mail to 121 for the refund which was not mentioned on my previous days call. Later on i got mail by 8th july that refund amount will be credited within 4 working days. Today upon call customer care people are telling again i need to wait 7 days for refund. And my complaint was taken only on 8th july even after raising concern on 6th july. I'm in need of immediate bank transactions to be done and running out of money.
Kindly do the needful at the earliest and proper action for the negligence.

Hi team,

I requested airtel to port my present number to airtel karnataka, but no progress is happening after taking documents and no updates is getting from any service executives. When i called them, their phones are busy and they are not calling me back. Any way how this can be sorted out?

I already have 2 sims of airtel with no use for the same porting purpose.

I would not prefer anyone later to go for airtel if this is the service providing

Respected sir/madam,

Very poor airtel mobile signal/network — 2g & 3g & 4g at my home in center of bangalore city.

Not able to receive calls / not able to call anyone for the last 1 year. Please help me...

Pin: 560034 (Complete address given below)

I have been facing the week/poor quality of airtel mobile signal strength at my address for more than 1 year now in center of bangalore city. I am the user of airtel broadband, airtel digital tv, postpaid, prepaid for more than 10 years now. But recently due to very low signal at my house, i disconnected my postpaid connection (Postpaid data card no: [protected]) due to this very poor signal strength of airtel at my home. Please install the airtel signal boosters asap near to my area/house. Otherwise i am thinking to move away from airtel. All of my relatives/friends/colleagues complaining me that they are not able to reach my mobile always due to bad signal. Please help me!!!

House address:

No. 176, 1st floor, 2nd avenue,
Teachers colony,
Koramangala 1st block,
Bangalore - 560034.
Land mark: behind ganapa indane gas agency.

Mobile: [protected]
Alt mobile: [protected]

Thanks,
Balasubramanian cinnusamy

Plz call me 399 pack is not work in my [protected] after one day mene kal 399 bahubali pack karaya tha jisme kal muje 1 gb mil gayi par aaj nhi mili plz solve my problem mene costumer care call bhi ki 198;121 dono par call bhi ki par kisi officer se bat nhi ho payi so plz help me and solve my problem i think bahubali 399 pack is fake pack very poor service?

Hi there,

I am Pranav Jani. Due to loss of the mobile, please block the simcard of the phone number :[protected]

Please send me the confirmation on[protected]

Thank you.

Regards
Pranav Jani

Dear sir,

My boss mr. D. K kansal has using a airtel postpaid no [protected], he came today from his home to office by metro, at rajiv chowk metro station somebody stolen his phone, so that kindly block the sim right now so that nobody can misused his number.. This is the second chance he lost his phone in last 1 month. Kindly block the sim on temporary basis at your earliest possible.

[protected] i m using this no since from last few years but now a days airtel signal quality down even from yesterday i m not getting any signal at all (No service only)
As i have registered this no on multiple platforms so they people are not getting me on the time because my no is out of service. And what if you have registered your no for online banking, can't even access my account for online purpose because of this no service kind of things from airtel...

I upgraded my sim from 3g to 4g yesterday evening. According to the delivery guy (Who delivered the sim to the address i mentioned in the request), the 4g sim should have been activated within 30 minutes after putting it into my mobile. But that didn't happen. It still shows "no service".
As mentioned in the message sent by airtel customer care, i sent the message sim to 121.
Please let me know the correct procedure to get my 4g sim activated.

I am airtel maharashtra prepaid subscriber and on 10th july, i tried to recharge my mobile no with rs 399. I had tried to recharge it through my airtel app and using my airtel payment bank account. The money was deducted from my payment bank account (Trx id[protected] but airtel says recharge was not successful as airtel payment bank declined the payment! (Trx id[protected]
Now since last 3 days, i am trying to raise the issue with both, airtel and airtel payment bank. And each one is pointing finger towards other, harassing me and looting my money!