Airtel Complaints & Reviews

there is a unusual cut of the main balance again and again ... first we had a cut of rs 30 and the 2nd time rs 99 and after that rs 39 ... the customer care guys are not giving response to our problem, so we expect u to take necessary action on them, and make them credit back my money ... my no. is [protected], hope u will respond back soon ...

Dear Sir, I am Ramesh were I was using Airtel network for past one year as a post paid customer. I have activated for unlimited pack Rs 99.I have activated to this phone number [protected] just to conform that I called to customer care even they activated the unlimited pack Rs 99. Now I have received the bill amount totally Rs.2438.65paise in the month of may. And also regarding this were I have raised the complaint & also my complaint is SR No:[protected]. But still now there is no response from the customer care were I am keep on calling and asking. Kindly please check and do the needfull as soon as possible. Call to this Number [protected] (Ramesh). Regards, Ramesh.S Ph No:-[protected]

Dear sir, I am srikanth kancherla and my mobile number is [protected] i am facing an internet issue from may 27th and i gave the complaint regarding that, till now the issue hasn't been resolved the service request number is 62162229 and the 121 costumer service and the nodal department are extending the time to rectify the issue but i haven't got any response from any of the department. So please kindly look in to the issue and get back to me ASAP. Regards, K.srikanth.

Hi... have received a very poor service from Airtel. They have deducted my balance without prior notice on account of 3G services (which is most pathetic right now). When I called up the helpline number...It took me 15 minutes to be connected with the customer representative (I dont know why they hide this option as if it is a treasure and on top of it those freaking offers... i just hate them.. wasted my 15 minutes..listening to that ...)... but phone disconnected... (Again best call dropping services from Airtel)... and i dont have the courage to get through that for another 15 minutes.. Worst services of all times... My number is [protected]... Best regards for not providing quality services... I am highly satisfied with the poor services...

Dear Team, Am facing very bad network experience with airtel and the company has not provided the customer care number where any complaints can be registered easily. This network issues I have faced at the time of emergency and am unable to reach the customer care as I need to wait long time to reach for which takes plenty of time at the call and it ends up with loss of my currency. Please provide the needful action am faced by Airtel. Thanks, Yashvanth

ONE OF THE FRAUD COMPANY IN INDIA. I am the airtel DTH User.I got message from Airtel You have to pay 261 which are more than my eixisting plan. if a trying to contact the airtel care they are nor responding.I really Dissatisfied wit airtel service.Worst service provider ever...!

sir i lost my mobile with AIRTEL SIM and i got new SIM from airtel store on 19th june 2015, only calls are connecting not SMS, when i called to customer care they simply said it will take 48 hours for activating SMS (sending and receiving), now im having important transaction which is linked to OTP(one time pass word), now what should i do.with this problem i will loose big opportunity with huge Amount which need very much.my mobile no is [protected].

Dear service team, Hi, i is Mr.Indradeo Prasad from Manpur, Gaya(Bihar) having airtel prepaid connection no. +91 [protected]. I lost my mobile today morning, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP. Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure. Thanks, Indradeo Prasad, Manpur Patwatoli, P.O- Buniyadganj, Gaya, Bihar

oday I checked my Pre paid Airtel Mobile No. [protected] Balance on 20/06/2015 at about 9.02 pm by dialing *123#. Airtel. Airtel shown my balance and also mentioned about Fathers Day Special offers, Dial *422*33#. I dialed *422*33#. to know about the special offers on fathers day. Just thereafter on at 09.05pm 1st (First) Message received from AD-mydala as under:- Your reference number for Airtel Deals Value Pack MYDALA503765. Dial *422# and select category to buy any 5 discount offers per day for free of your choice. Valid till 10th Jul 2015. For Details Call[protected]Chars apply). Deal powered by mydala. On same time another message received from AT-AIRINF mentioning as under:- Thanks for using mydala offer. You have been charged Rs. 30.0 from your airtel mobile account. for more services, call 56789. I again checked my account balance by dialing *123# then found that Rs. 30/- deducted from my account without my consent as i did not selected any category to buy discount offers. Airtel is cheating /doing 420 with the Customers for which appropriate action is to be initiated against them and also direct them to refund my amount Rs. 30/- at earliest.

Today I checked my Pre paid Airtel Mobile No. [protected] Balance on 20/06/2015 at about 9.02 pm by dialing *123#. Airtel. Airtel shown my balance and also mentioned about Fathers Day Special offers, Dial *422*33#. I dialed *422*33#. to know about the special offers on fathers day. Just thereafter on at 09.05pm 1st (First) Message received from AD-mydala as under:- Your reference number for Airtel Deals Value Pack MYDALA503765. Dial *422# and select category to buy any 5 discount offers per day for free of your choice. Valid till 10th Jul 2015. For Details Call[protected]Chars apply). Deal powered by mydala. On same time another message received from AT-AIRINF mentioning as under:- Thanks for using mydala offer. You have been charged Rs. 30.0 from your airtel mobile account. for more services, call 56789. I again checked my account balance by dialing *123# then found that Rs. 30/- deducted from my account without my consent as i did not selected any category to buy discount offers. Airtel is cheating /doing 420 with the Customers for which appropriate action is to be initiated against them and also direct them to refund my amount Rs. 30/- at earliest.

I have recharged with rate cutter of Rs. 56 to reduce call rate. but instead of reduction in call rate they started charging at 80p/min. I have raised the complaint on their site and tried to reach customer care but still no response. Please look in the matter. Complaint number : PR[protected]

I would like to inform you that I made a recharge on 14.06.2015 in my Airtel No. [protected] of Rs. 45 for 150-MB 3G Data for 7 days. When 16 MB 3G Data was remaining again I made a recharge of Rs. 92 For 1-GB 2G Data. From Airtel Co. sent a message on 19.06.2015 that if I would like to save 16 MB 3G data then I have to recharge 3G on or before 20.06.2015. I would like to ask why I can not get my remaining 16 MB 3G Data in due date ? I would like to mention here that I have already lodged complaints in National Consumer Forum, TRAI against Airtel. Please do the needful. Thanking you, Dr. Arup Ratan Das. Mob. No. +91 [protected], +91 [protected]. Email Id: [protected]@rediffmail.com

My name is Dr. Rohit Basapure. I have been using your services for more than 8 years now. My mobile number is ([protected]). Recently (to be precise at 5:49pm) I was contacted by your customer care services the through the number ([protected]). The person on the call told me about a scheme which involved continuation of HelloTunes for 6 months on payment of 150 rs. Let me remind you, I have been using this particular Hello Tune since 2008. Name of my HelloTune is "Keeda", which was a narration by a kid in hindi about his theory stating 'There are two types of keeda, one who does homework n other one who doesnt'. Anyways, since your guy called me I accepted the offer for that particular scheme of 150rs for 6 months/180 days of Hello tune. I asked him repeatedly I have to keep my HelloTune the same n that I didnt want to change the tune and he agreed to that too. After couple of hours when I checked my Hellotune I couldnt hear my previous HelloTune, it was replaced by A.R.Rehman's Airtel tune which I didn't subscribe to. I even got a message saying thank you for choosing A.R.Rehman as ur Hello Tune. I took the scheme under the impression that I get to keep my original HelloTune. By changing it to something else without asking me isnt very professional or ethical of you. After this incidence, I called the customer care (which made me wait for long before I heard the voice of an customer care executive for "PLATINUM" service apparently). I told her my problem, she had no idea that some scheme like this even existed. I explained the whole thing to her thrice then she asked me to wait, (which I did till the call duration was 18mins) after which the call was disconnected saying that 'executive was busy talking to other customers'... Isnt it stupid that U kept one customer hanging, asked him to wait for 20mins n U give an asinine excuse of attending other customer n telling me that U r busy.!!! What the Heck is that?? I have been using Airtel card for over 8 years, I dont expect such treatment from u guys. U need to show some courtesy atleast.. For now its my request that please change my HelloTune to the previous one i.e. KEEDA in hindi or take off this irrational scheme which is putting me through this pain of calling u guys n eventually making me send U a mail bcz apparently calling doesnt solve the problem. Waiting for some sensible reply or action. Your (chronic) service user...

i have recharged of 251 3g data net pack in [protected] and received only 664 mb instead of 1 gb from www.freecharge.com and customer care has told me that the plan has been changed.But after referring www.airtel.in i have seen that in 251 rs 1 gb 3g data still exist and customer is not willing to refund my rest data pack.so please resolve my problem. my order no-FCVM[protected] and Recharged Date:[protected] and Company Pan No. AAHCA2192H.

I Archana Gupta hold two numbers ( [protected], [protected]) of which the payments were made and still I am getting repeated calls from airtel call centre The details of this is in the photo that I am uploading . First time the payment was made online from airtel website, later they said that since I have changed the plan the payment went to your existing plan So again, under the guidance of one of the airtel executive I made the payment through visa bill payment site ( as guided by the concerned person) on 19 May 2015 .PHOTO UPLOADED OF THE ACKNOWLEDEMENT RECEIPT After that I started getting constant messages and calls from airtel for non payment of bills. They acknowledged that the mistake was from their end but have asked me to make payment again by visiting their airtel shop as the payment has again gone to the present plan! Now the call centre people are giving me threats that if I don't make payments by visiting theirs centre they will disconnect my phone In my present family plan there is a credit balance as the payment went to this account( phone number [protected]).. This has been a mental torture for me for past one month. I have been prompt in my bill payments Kindly help me in this matter .

Dear Sir, I am regret & surprized to receive the reply from Airtel against my request regarding waiver off my unwanted penalty charge of Rs. 100/-, which was clearly a mistake (penalty on excess charge & reversed by you) from Airtel end & already confirmed by Airtel representative Mr. ASIF INAMDARMAQDOOM to waive off during this cycle month as per earlier mail from appellate authority dt. 16.05.15 enclosed. and now they have denied to provide to give me the said waiver vide their reply dt. 18.06.15/20.06.15. I hope Airtel is the most cheater company who does not value their customer & cheating thier customer vide fake billing on frequent basis. This is not the matter of a small amount of Rs. 100/- only, but it shows the bad intention of any company.

Dear Sir/Madam My name is Santosh Kumar My airtel Number is [protected], My sim is lost so i get new sim of same number, But your office at Model Town, Near GTB Hospital, Ludhiana, is harrass me to tell postpaid is available but prepaid sim not come after two days this process continue five times i visit that office five times, Now he tells sim came in next month. I[censored] dont give me sim then prefer me to change my sim to another company in same number. Pls do the needful Santosh Kumar

I have get a call on 16.6.2015 from airtel that for porting no from vodafone to airtel and they send a executive to my home Mr manish his mobile no is : [protected] and he show me new no [protected] for postpaid connection i have taken this no and paid a mount of 450 rs and tell me that till tommorrow you no will activate but on 17.06.2015 a phone call came from Rahul Money Multiplier ( Authorized Partner of Bharti Airtel) that this no is dnd so you take new no i dont like the no which rahul want to give me than on 18.06.2015 i have spoken to jyoti from this company she send me some no to choose which i have all the sms and recording and i have choosen a new no [protected] than i spoke again to joya to activate my no asap she told me that in 2 hours your no will activate but after verification my no is not activated than on 19.06.2015 i have spoken to daksh and sachin :[protected] they told me it will take 24 hrs to activate and till evening it will activate but today 20.06.205 not activated so i think this authorized comapny is fake by furstrating the client while taking there payment and harrasing

Airtel postpaid Complaint no. 62458877 Mobile data not working. Complaint filed on 11th June 2015. Committed resolution date by company 18th June. But no resolution as of now. While online tracking status of the complaint says "resolved". But actually no resolution, no feedback received from company. Highly dissatisfied with the service.

sir, i am complaining for over a month on your telephone numbers, twitter, facebook but no one is ready to help me. there is no proper services for over a month and the worst part is all i am getting phone calls but of no benefit. i want you to help me on this and if not possible then tell me upfront why waste our time. i will then atleast change my connection. I WONT PAY ANY MONEY FROM 25 MAY AND WILL GP TO CONSUMER COURT FOR THE HARRASMENT AND HARDSHIPS I FACED DURING LAST MONTH. my AIRTEL 4G NO. IS [protected] VIVEK [protected]