Airtel — Airtel - Wrong bill & wrong data usage by AIRTEL. Just cheating people...

Shrikant_1960

from Mundra, Gujarat

Address:

Kutch, Gujarat

Dear Sir, I am regret & surprized to receive the reply from Airtel against my request regarding waiver off my unwanted penalty charge of Rs. 100/-, which was clearly a mistake (penalty on excess charge & reversed by you) from Airtel end & already confirmed by Airtel representative Mr. ASIF INAMDARMAQDOOM to waive off during this cycle month as per earlier mail from appellate authority dt. 16.05.15 enclosed. and now they have denied to provide to give me the said waiver vide their reply dt. 18.06.15/20.06.15. I hope Airtel is the most cheater company who does not value their customer & cheating thier customer vide fake billing on frequent basis. This is not the matter of a small amount of Rs. 100/- only, but it shows the bad intention of any company.

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abhijeetice66

from Bengaluru, Karnataka

To the concerned,

I got a new Airtel fixed line and Broadband Services connection on 23rd May 2015, and received my first post paid bill on 12th of
June 2015 . To my surprise the Bill amounted to Rs 2232/- which included chargeson both Local and STD calls, which I was told was completely free by the Airtel Agent for the plan availed by me . I was clearly told by him, I would be getting an Avg bill
amount of RS[protected] monthly . However the bill I received was Rs 2232 and that too for a duration o[censored]se of 19 days, This is ridiculous and not at all acceptable by me and I am waiting for the revised and correct bill which I havent received in the last 10 days . I am running out of patience and will wait for the end of this month and if I dont receive the revised bill, I am just going to disconnect my Artel connection .

MY ACCOUNT DETAILS are -

LAND LINE PHONE NUMBER - [protected]

USER ID - [protected]

BILL NO[protected]

Relationship no - [protected]

Thanks
Abhijeet

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Abhijeet,

This is with reference to your post dated 20 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Shrikant,

This is with reference to your post dated 20th June 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd