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Airtel Complaints & Reviews

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Updated: Apr 21, 2026
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P
Pvk127
from Pune, Maharashtra
Jul 1, 2015
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Address: Pune, Maharashtra

1)I could not get talk time -seconds while recharging my my mobile no (Rs. 55= 10000 L+ S seconds 15 days) that is, I got only 3455 seconds...Recharge date 10/6/15 to 14/6/15 2)I could not get data of 2G while recharging my my mobile no (Rs.46= 500Mb -28 days) that is, I got only 180 Mb.. recharge date 17/6/15 3)I could not get data of 2G while recharging my my mobile no (Rs.46= 500Mb -28 days) that is, I got only 180 Mb.. recharge date 22/6/15 4) Customer care person did forward my call during call unexpectedly so that i cannot continue with the call due to low balance & they didnot call me back 5) my 20 RS+ 20Rs balance hadbeen cut on 27/6/2015 & on 22/6/2015 wat r u doing ????? please give me my top up data & acount balance Rs 40
Airtel customer support has been notified about the posted complaint.
Dear Customer,

This is with reference to your post dated 01 July 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Customer,

This is with reference to your post dated 01 July 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    Santhosh82.suresh
    from Bangalore, Karnataka
    Jul 1, 2015
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    Address: Bangalore, Karnataka

    my number Airtel Prepaid Mobile #[protected]. I have been calling the customer care for the past 2 days and go through the IVRs but when i want to talk to the customer care executive by pressing 9(as instructed by IVR) the recording say you will be charged for the call.and connects when i agree to it. But since then it dint connect me to the representative. this has been happening for a while. and i have been losing money from my account. I would like the forum to investigate and resolve this issue and take strict action against Airtel. this is no only me but for my another number also [protected]. please take strict action for call drops and return the money back
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      Nagaraj A.M
      from Noida, Uttar Pradesh
      Jul 1, 2015
      Resolved
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      Resolved

      Unable to refund after broadband connection feasibility not available in my location

      Address: Bangalore, Karnataka

      ​I have applied broadband connection on 24/May/2015 through online. After next day airtel representative called and told that in my location there is no feasibility. my payment details are below:- Application Number: ONBANG​A01112717 Transaction Ref No: 52419237 Transaction date : 24/05/2015 payment amount: Rs 1000 paid from: Debit card As I have talked to your customer care It will be refunded within 20 days .It...
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      A
      amit391
      from Mumbai, Maharashtra
      Jul 1, 2015
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      Address: Mumbai City, Maharashtra

      I have purchased Airtel Recharge of Rs. 50/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. Serial No:[protected] Secret Pin:2******0910296 My Mobile No:[protected]
      Airtel customer support has been notified about the posted complaint.
      Dear Amit,

      This is with reference to your post dated 01 July 2015.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Rakesh Kumar
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        P
        pradeeph86
        Jul 1, 2015
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        Address: Bangalore, Karnataka

        I am having a post paid data card [protected]. I was getting only 100 Rs per month as I was not using it. And I was getting mails and sms regarding bill every month. Till April 13th as per the SMS received from Airtel my outstading amount was 224 + data usage of 300 MB exceeding the lower limit. ie. 224+Aprils 100+April 300MB = 500 Rs approx. And I removed the sim from my Tab to avoid extra charge. But unfortunately AIRTEL DID NOT SEND SMS /Email regarding the bill and I thought it wont be more than 500(outstanding). Now I have received call from Airtel and the bill is 1300 Rs. I came to know that April bill alone was 850 Rs. I am not sure how is my April bill 850 when i stopped using it when I exceeded by 300MB??? Why did not I get SMS or email from the month of April to intimate me regarding bill? How would I know that bill would be 1300 where last outstanding was jst 224? Dont you thin its your responsibilty to remind the user about the bill? Please revert as soon as possible.
        Airtel customer support has been notified about the posted complaint.
        Dear Pradeep,

        This is with reference to your post dated 01 July 2015. We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

        Regards
        Rakesh Kumar
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          R
          rupam srivastava
          from Mumbai, Maharashtra
          Jul 1, 2015
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          Address: Pune, Maharashtra

          I have applied for new Airtel postpaid connection on 16th June, submitted all the documents, and all verifications done successfully, but the SIM card registration is failed, and this issue is there form last 1 week, no from receives the call, and also disconnect the call. 3 times I have visited to the centre also, everytime, they said it will be done in 2 hours.But the issue is still there
          Airtel customer support has been notified about the posted complaint.
          Dear Mr.Srivastava,

          This is with reference to your post dated 1st July 2015.

          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

          Look forward to receiving the required details at airtel.[protected]@airtel.com

          Regards
          Umesh Arora
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd

          3.Contactable - Interim

          Dear,

          This is with reference to your post dated 26th June 2015.

          Further to our discussion dated 03 September 2013, we are working on your concern. We would require some more time to resolve it and shall keep you updated of the progress.

          You can also get in touch with us at airtel.[protected]@in.airtel.com

          Regards
          Umesh Arora
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Dear Mr. Srivastava,

          This is with reference to your post dated 01 July 2015.

          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

          Look forward to receiving the required details at airtel.[protected]@airtel.com

          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Dear Mr. Srivastava,

          This is with reference to your post dated 01 July 2015.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

          Regards
          Rakesh Kumar
          Airtel.presence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            R
            ragshare247
            from Bengaluru, Karnataka
            Jul 1, 2015
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            Address: Bangalore, Karnataka

            Hi


            I am having Airtel postpaid connection [protected] from last 10 years. I am facing Network problem ZERO SIGNAL from last 20 days where i stay ( 4A Cross, 3rd Block, HRBR Layout, Kalyan Nagar ) my reference number ( [protected],[protected]. First day when I logged complaint, I have been told that my complaint has been registered and our executive will contact within 4 hours but even after 72 hours nobody contacted.


            Last week after constant follow up a network enginner came home to inspect and told will update nothing happened later i received a call from a manager ( After i called up customer care and requested ) and again I complained about no network zero signal, then I was told that there is a network issue where i stay and Airtel will fix it.


            When will airtel fix it it is already 25 days after my complaint and why is that I need to pay the bill when i dont have network or service from Airtel where i stay.


            It is so annoying that no one can reach me( Elderly Parents) and neither data please fix it ASAP or only other option is to port to other network as other network has good signal at my place.
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              M
              mycandy
              Jun 30, 2015
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              Address: Gurgaon, Haryana

              Hi, From my Citi bank credit card ( last 4 digit 3153), a fraud payment of Rs.5, 040 has been made to Airtel Payment yesterday -30th June, 2015 @ 4.52 pm. 318392 is the transaction number provided to me by the Citi bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details. Contact number [protected]
              Airtel customer support has been notified about the posted complaint.
              Dear Mr.Candy,

              This is with reference to your post dated 30 June 2015.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com


              Regards
              Umesh Arora
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                sid7989
                from Gurgaon, Haryana
                Jun 30, 2015
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                Address: New Delhi, Delhi

                This is to bring to your notice that the prices for my airtel dth [protected] have been increased twice in the last month. The first time it was increased, the excuse of taxes was given. Now their executives don't even feel the need to intimate and when asked, say that the reasons for increase are confidential. This is the most careless attitude i have ever seen. Thanking you Sincerely Siddhartha gupta [protected]
                Airtel customer support has been notified about the posted complaint.
                Dear Mr. Gupta,

                This is with reference to your post dated 30 June 2015. We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards
                Rakesh Kumar
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  A
                  Amrutarsenal
                  from Gurgaon, Haryana
                  Jun 30, 2015
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                  I am Amrut Godbole i hv launched a complaint previously with airtel about very bad network strength at nasik area bt it hasn't been taken care of even after repetitive calls & complaints with airtel's customer care service, not a single executive or their seniors were able to solve the problem or give a satisfactory solution for the same. They told me that problem will be resolved within 48 hrs but it has passed more than 1 month & problems still remains the same i can say the intensity of network fluctuations are increased by several times since then. Now i am feeling sooooooooooooooo irritated that there is no response to a complaint from a telecom company who claims to be number 1 network in india. Its a shame that they are not able to solve the problem or even to justify the reason of it. I request to please take some strict actions against airtel telecom on this particular issue. My phone number is [protected]
                  Airtel customer support has been notified about the posted complaint.
                  Dear Amrut,

                  This is with reference to your post dated 30 June 2015.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Umesh Arora
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    D
                    diamtans
                    from Pune, Maharashtra
                    Jun 30, 2015
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                    Address: Pune, Maharashtra

                    I recharged my net pack from *567# and rs. 153 was deducted twice from my main balance. i called the customer care but they 'cannot see any transaction against my contact number since sept 2012'. I sent multiple emails, but no revert. this has happened third time in past 4 months. I have been using Airtel since 2006. If this is the customer service for old loyal customers, it proves that the company is degrading and customer service has gone for a toss. I want my refund back at the earliest. Forget about winning this customer, let us start with providing resolution first.
                    Airtel customer support has been notified about the posted complaint.
                    Dear Customer,

                    This is with reference to your post dated 30 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                    Look forward to receiving the required details at airtel.[protected]@airtel.com
                    Regards,
                    Umesh Arora
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Dear Customer,

                    This is with reference to your post dated 30 June 2015.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                    Regards
                    Rakesh Kumar
                    Airtel.presence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      S
                      Subash N Subi
                      from Ratnagiri, Maharashtra
                      Jun 30, 2015
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                      Address: Palakkad, Kerala

                      My number [protected] (kerala) My mobile balance is 60 Rs. After made a call its 30 Rs. I did recharge of 30 Rs. But while checking balance it shows 0 Rs. So the balance of 30 and the recharge amount has been deducted unnecessarily. I need a refund for the same. Subash, +[protected]
                      Airtel customer support has been notified about the posted complaint.
                      Dear Mr. Subi,

                      This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com.

                      Regards,
                      Umesh Arora
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Dear sir/Madam,

                      Yesterday also i did recharge of full talk time 200 Rs, They deduced 33Rs from my account again. Now my mobile balance is only 168 Rs. Please note that i didnt do any messages or call from that number.
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                        Prabh95
                        from Delhi, Delhi
                        Jun 30, 2015
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                        Address: New Delhi, Delhi

                        I am prepaid(+91 [protected]) user of Airtel. I got a SMS from airtel for special recharges. So I selected 3G Recharge of Rs 149 for 500MB for 28 Days. But after recharge I got only 450MB and only for 14 Days. So I would like to request you to take action against airtel. Seriously for past 2 months airtel is doing very cheap kind of activities for taking money from customer. And their customer service also don't response.
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr. Gupta,

                        This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com.

                        Regards,
                        Umesh Arora
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          satishbhat09
                          from Etawah, Uttar Pradesh
                          Jun 30, 2015
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                          Address: Gurgaon, Haryana

                          I am using Airtel pre-paid No.[protected] for the past 4 to 5 years now. I posted a request for change of my pre-paid connection to a post paid one at www.airtel.in, twice. Every time I got a call from your executive who briefed me about the post-paid plans, etc. and the required documents. Every time he fixed an appointment to collect the documents and the required fee.But it was very unbecoming that they kept me waiting and nobody turned up. It was an unwelcome gesture for a company like this with whom I am associated for the last so many years. Please resolve, if you are to retain your customer base. Satish Bhat Alternative No. [protected]
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                            S
                            Shivam Kulshrestha
                            from Gurgaon, Haryana
                            Jun 30, 2015
                            Resolved
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                            Resolved

                            Address: Faridabad, Haryana

                            i am using an postpaid number which is [protected] past few days, , my iphone wont able to cannect to internet when i put my sim on another phone what i found is my sim not able to connect to internet called various times, register an complaint what i found is my complaint gets closed without any call or txt to me by airtel my Rs 100 internet 3g pack got wasted i emailed various times, they send me reply with no use or not related to my problem
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Kulshrestha,

                            This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com.

                            Regards,
                            Umesh Arora
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              H
                              Harin chandra mouli
                              from Hyderabad, Telangana
                              Jun 30, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              Dear Team, I have been having a real struggle in getting signal in my area. There are many other people who are having trouble getting the signal, many other people called customer care and compliant but there was no proper response. I am hoping, i would get some help here to address. Below is my address: LIG Block no.20, Flat no.202, Chitrapuri Colony, Manikonda, Hyderabad - Telengana. 500032
                              Airtel customer support has been notified about the posted complaint.
                              Dear Mr. Mouli,
                              This is with reference to your post dated 30 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                              Look forward to receiving the required details at airtel.[protected]@airtel.com
                              Regards,
                              Umesh Arora
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Dear Mr. Mouli,

                              This is with reference to your post dated 30 June 2015.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                              Regards
                              Rakesh Kumar
                              Airtel.presence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                C
                                croozer
                                Jun 30, 2015
                                Resolved
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                                Resolved

                                Address: Coimbatore, Tamil Nadu

                                Sir, I am Jayakrishnan, My Office address: No.2, S.P.G.Building, Gandhi Nagar, Palakkad Main Road, Madukkarai, Coimbatore-641105 I book a 4G Dongle dated on[protected]. Your company person contact me from Phone No.[protected] on time 9.23 A.M. She notified that the company's person contact me and took demo action for 4G Dongle at today 1.00. But no one person contact me. What happened your representative?
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Dear Jayakrishnan,

                                This is with reference to your post dated 30 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                Look forward to receiving the required details at airtel.[protected]@airtel.com
                                Regards,
                                Umesh Arora
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Dear Jayakrishnan,

                                This is with reference to your post dated 30 June 2015.

                                We were waiting to receive your contact details to enable us to address your concern.

                                Since we have not heard back from you, we trust your issue has been resolved.

                                If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                Regards
                                Rakesh Kumar
                                Airtel.presence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  krish bhundia
                                  from Mumbai, Maharashtra
                                  Jun 30, 2015
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  i have mailed and called the billing department anormous times i am being harassed by airtel in a found of since i have the billing problem...we complained several times...they have been extremely rude to us i also complained regarding the billing ... they made our bill from 7000 to then 19000 then again from 36000 then to 75000 and now to 100000 this is extremely dissapointing i have names also ..i spoke to the senior department raveen and rakhi regarding our issue also got the complain number 62767780 another number is f[protected].. we have also informed the cops and we realy are having a difficulty... our lines were also disconnected for a long time also before the bill payment ... then i use wifi all the time so they increased our internet bill too and also on roaming they put me without sending any message... we kindly request you to take action against airtel billing department and they have realy been harrassing with foul words... please take some actions as soon as possible because this is not the right way to deal with a customer...our numbers are [protected] and [protected]...

                                  many thanks
                                  krishna mehta
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Krishna,

                                  This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com.

                                  Regards,
                                  Umesh Arora
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    zenluvs
                                    from Tinsukia, Assam
                                    Jun 30, 2015
                                    Resolved
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                                    Resolved

                                    Address: Jorhat, Assam

                                    Hello Sir I'm a loyal Airtel Mobile customer from more than 3 years and i live in Jorhat (Assam). Our business place is at the heart of Jorhat town and BSNL Mobile Network work fine here. I have been complaning about Airtel Poor network and mostly No Network issues from last 2 years and everytime I complain they say and assure me that they will resolve it in within 2-3 weeks and 1 time they asked me 3 months time ( a year before ) And after that i tried to do MNP to BSNL mobile 2 times and both the times AIRTEL customer care personnel calls me and request me to stay with AIRTEL mobile and and assure me that they will resolve the Network issues very soon in 10-15 days but they failed to do so. But till date no Network improvement. I am loosing my business and customers because of them and they are fooling me with their fake promises. Sir i request you to please take strict action against this Mobile operator and ask them to compensate my losses and pay fine for fooling their customers. Sir I'm also attaching 5 pictures of my talks with Airtel via Twitter from last year march, and also I have many telephonic conversations with Airtel officals but no actions yet. Hoping of strict and quick action on this complain. Thanking Your Yours Faithfully Jitender Bhandari
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Mr. Bhandari,

                                    This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com.

                                    Regards,
                                    Umesh Arora
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      samirdh
                                      from Mumbai, Maharashtra
                                      Jun 30, 2015
                                      Resolved
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                                      Resolved

                                      Phone connection keeps dropping or becomes silent

                                      Address: Mumbai City, Maharashtra

                                      We took airtel family plan 2 months back. Since then I am having tremendous issues with my mobile calls. Calls either keeps dropping after few minutes or becomes silent during the conversation. We have reported this to Airtel many times. They even visited our place however issue is still not resolved. I am totally fed up and going to port out as soon as I can....
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