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Airtel Complaints & Reviews

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Updated: Feb 27, 2026

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Address: Palakkad, Kerala

My number [protected] (kerala) My mobile balance is 60 Rs. After made a call its 30 Rs. I did recharge of 30 Rs. But while checking balance it shows 0 Rs. So the balance of 30 and the recharge amount has been deducted unnecessarily. I need a refund for the same. Subash, +[protected]

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Mr. Subi,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

S

Subash N Subi

from Ratnagiri, Maharashtra

Jul 3, 2015

Dear sir/Madam,

Yesterday also i did recharge of full talk time 200 Rs, They deduced 33Rs from my account again. Now my mobile balance is only 168 Rs. Please note that i didnt do any messages or call from that number.

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Address: New Delhi, Delhi

I am prepaid(+91 [protected]) user of Airtel. I got a SMS from airtel for special recharges. So I selected 3G Recharge of Rs 149 for 500MB for 28 Days. But after recharge I got only 450MB and only for 14 Days. So I would like to request you to take action against airtel. Seriously for past 2 months airtel is doing very cheap kind of activities for taking money from customer. And their customer service also don't response.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Mr. Gupta,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Gurgaon, Haryana

I am using Airtel pre-paid No.[protected] for the past 4 to 5 years now. I posted a request for change of my pre-paid connection to a post paid one at www.airtel.in, twice. Every time I got a call from your executive who briefed me about the post-paid plans, etc. and the required documents. Every time he fixed an appointment to collect the documents and the required fee.But it was very unbecoming that they kept me waiting and nobody turned up. It was an unwelcome gesture for a company like this with whom I am associated for the last so many years. Please resolve, if you are to retain your customer base. Satish Bhat Alternative No. [protected]

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Address: Faridabad, Haryana

i am using an postpaid number which is [protected] past few days, , my iphone wont able to cannect to internet when i put my sim on another phone what i found is my sim not able to connect to internet called various times, register an complaint what i found is my complaint gets closed without any call or txt to me by airtel my Rs 100 internet 3g pack got wasted i emailed various times, they send me reply with no use or not related to my problem

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Mr. Kulshrestha,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Hyderabad, Andhra Pradesh

Dear Team, I have been having a real struggle in getting signal in my area. There are many other people who are having trouble getting the signal, many other people called customer care and compliant but there was no proper response. I am hoping, i would get some help here to address. Below is my address: LIG Block no.20, Flat no.202, Chitrapuri Colony, Manikonda, Hyderabad - Telengana. 500032

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Mr. Mouli,
This is with reference to your post dated 30 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Jul 3, 2015

Verified Support

Dear Mr. Mouli,

This is with reference to your post dated 30 June 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Coimbatore, Tamil Nadu

Sir, I am Jayakrishnan, My Office address: No.2, S.P.G.Building, Gandhi Nagar, Palakkad Main Road, Madukkarai, Coimbatore-641105 I book a 4G Dongle dated on[protected]. Your company person contact me from Phone No.[protected] on time 9.23 A.M. She notified that the company's person contact me and took demo action for 4G Dongle at today 1.00. But no one person contact me. What happened your representative?

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Jayakrishnan,

This is with reference to your post dated 30 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Jul 3, 2015

Verified Support

Dear Jayakrishnan,

This is with reference to your post dated 30 June 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Mumbai City, Maharashtra

i have mailed and called the billing department anormous times i am being harassed by airtel in a found of since i have the billing problem...we complained several times...they have been extremely rude to us i also complained regarding the billing ... they made our bill from 7000 to then 19000 then again from 36000 then to 75000 and now to 100000 this is extremely dissapointing i have names also ..i spoke to the senior department raveen and rakhi regarding our issue also got the complain number 62767780 another number is f[protected].. we have also informed the cops and we realy are having a difficulty... our lines were also disconnected for a long time also before the bill payment ... then i use wifi all the time so they increased our internet bill too and also on roaming they put me without sending any message... we kindly request you to take action against airtel billing department and they have realy been harrassing with foul words... please take some actions as soon as possible because this is not the right way to deal with a customer...our numbers are [protected] and [protected]...

many thanks
krishna mehta

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Krishna,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Jorhat, Assam

Hello Sir I'm a loyal Airtel Mobile customer from more than 3 years and i live in Jorhat (Assam). Our business place is at the heart of Jorhat town and BSNL Mobile Network work fine here. I have been complaning about Airtel Poor network and mostly No Network issues from last 2 years and everytime I complain they say and assure me that they will resolve it in within 2-3 weeks and 1 time they asked me 3 months time ( a year before ) And after that i tried to do MNP to BSNL mobile 2 times and both the times AIRTEL customer care personnel calls me and request me to stay with AIRTEL mobile and and assure me that they will resolve the Network issues very soon in 10-15 days but they failed to do so. But till date no Network improvement. I am loosing my business and customers because of them and they are fooling me with their fake promises. Sir i request you to please take strict action against this Mobile operator and ask them to compensate my losses and pay fine for fooling their customers. Sir I'm also attaching 5 pictures of my talks with Airtel via Twitter from last year march, and also I have many telephonic conversations with Airtel officals but no actions yet. Hoping of strict and quick action on this complain. Thanking Your Yours Faithfully Jitender Bhandari

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Mr. Bhandari,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Mumbai City, Maharashtra

We took airtel family plan 2 months back. Since then I am having tremendous issues with my mobile calls. Calls either keeps dropping after few minutes or becomes silent during the conversation. We have reported this to Airtel many times. They even visited our place however issue is still not resolved. I am totally fed up and going to port out as soon as I can....

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Address: New Delhi, Delhi

This is related with the HOPE LESS services given by Airtel, First they try to call repeatedly for the caller tune support then incase one takes the caller tune service then he/she's almost a fool to avail that. I took the caller tune as my firm's name but it was i think genuinely misinterpreted something else which i surely not willing to have. Now the balance has been deducted & i am awailing a silly unwanted tune which even after complaining in not being changed. i am ready to pay some more money for having my firms name as a tune but call centres are CUTTING THE CALL AFTER FEW DICUSSIONS. tHIS HAPPEND TO ME 5, 6 TIMES. I am really hopeless from airtel & would like to port all my family members conatacts & also my firm's people. may be airtel was good initially but are loosers now. This kind of services shall not atall be entertained by any customer.

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Address: Mumbai City, Maharashtra

Hi, I was Ported My Reliance [protected] in to Airtel Postpaid When your agent come for collect the documents i was told him want to 99 rental plan but at activation time customer care person told me about plan as 299 per month. when i was calling to the agent he was told me call my senior person Agent no: [protected] and Name : Nirmal His senior Person no : [protected] Name : Sanjana Her Senior No: [protected] and [protected] Pravin Patil [protected] [protected]

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Pravin,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

P

Pravin

from Mumbai, Maharashtra

Jul 16, 2015

No Reply Form airtel.[protected]@airtel.com

P

Pravin

from Mumbai, Maharashtra

Jul 22, 2015

No Reply Form airtel.[protected]@airtel.com

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Address: Hyderabad, Andhra Pradesh

I have been a loyal customer to airtel for more than 8 years now . I am using a postpaid no ([protected]) . From last 2 months i am using roaming services of airtel . I was told that roaming charges would be 80 paise per minute for both STD and local once i exceed the free usage pulse allotted to me . But to my horror when i checked the bill yesterday i released that have charged 1.15 rupees per minute for STD calls . Airtel has inflated the...

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Address: New Delhi, Delhi

We are using around 10 Mobile Connections at our place and giving the monthly business of Rs. 10, 000/- to the company. From last 2 months we are chasing Airtel for connectivity problem in our area but no one cares for customers like us. Neither the call center people bother nor the management. They have sent the technical team also and they release the problem is big and there is a need of telecom tower in our area. And they have informed the same to the management but Today we have got the reply that Airtel management will not do any thing for this problem so we can switch to any other telecom company of our choose. If the company like airtel is not bother to solve the connectivity problem then why the Indian Govt had given them telecom license. I request the competent authorities to look into the matter and guide me how can the problem can be solved and what action the govt can take against these kind of companies who are not bother for there clients. I look forward for the support. Thanks, Abhishek Jain bhishek.[protected]@gmail.com Mob : [protected]

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Mr. Jain,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Coimbatore, Tamil Nadu

Connection got disconnected on 28th june and still yet to be rectified. daily morning am getting an SMS stating the problem will be resolved next day from monday onwards. Even today i get an SMS that it will be solved next day at 4PM. I have to call the customer care and check the status of the request and those doesnt even bother to call and inform me what is the problem behind it. I am paying 1300 everymonth even though the connection is not restored. God Save me

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Mr. Swaminathan,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Jaipur, Rajasthan

My name is Karni Singh and my Airtel Mobile number is - [protected]. On 21.4.2015 I had initiated a recharge of ₹ 1000 which failed due to some technical issue. (Transaction ID[protected] I was still charged for the same and have been waiting for the refund since then. I have called number of times but there has been no help at all. On 25.6.2015 I was assured that I will get a call back but it's 30.6.2015 today and still no response. (please check my customer care history for the same). As a responsible company, your employee should have resolved the same by now. I am a 14 year old Airtel Customer but now ashamed of your customer care department. Kindly initiate my portability process of you cannot resolve the same in 48 hrs.

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Mr. Singh,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi

My name is Dalehwar prajapati . My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 30th June, 2015 at 2:17 pm that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible. Also resolve 220.226.188.56 Web address pop up window. whenever i browse any website its redirect this web address, i just hate this kind of inconvenience.

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jul 1, 2015

Verified Support

Dear Mr. Prajapati,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Kolkata, West Bengal

Hi, I was using Indiatimes mail before 2years.I have some important docs in that mail box.I have my user iD .but don't remember the password & security question.Can u please provide me the password in my different mail id.tapas.[protected]@gmail.com

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Address: Gurgaon, Haryana

I have been an Airtel user since July 25th, 2006. I have multiple numbers. Recently I upgraded my phone, however Airtel charged me for Rs. 49 against a game however I never bought one. I registered complaint online at Airtel website however there was no follow up. Then I wrote a mail at Airtel Presence, however no reply. Please look in to this matter & do the needful asap. Thank you. Amit [protected]

Airtel customer support has been notified about the posted complaint.

Jul 05, 2015

Updated by ek019823 Please get this fixed ASAP.

Jul 05, 2015

Updated by ek019823 Submit a Complaint
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ConsumerComplaints.in › Airtel › Airtel - Incorrect Charge
Airtel - Incorrect Charge

4 Reviews
Add a Comment
ek019823 on Jun 29, 2015
I have been an Airtel user since July 25th, 2006. I have multiple numbers. Recently I upgraded my phone, however Airtel charged me for Rs. 49 against a game however I never bought one. I registered complaint online at Airtel website however there was no follow up. Then I wrote a mail at Airtel Presence, however no reply. Please look in to this matter & do the needful asap. Thank you. Amit [protected]
Complaint Status
[Jun 30, 2015] Airtel customer support has been notified about the posted complaint.
[Updated by ek019823 Jul 05, 2015]

Please get this fixed ASAP.
3 Comments Updated: Jul 5, 2015 Update Complaint
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Comments
Jun 30, 2015 by Airtel Customer Care

Dear Amit,

This is with reference to your post dated 29 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
! Report Spam
Jul 3, 2015 by ek019823

Prior filing my complaint here, I wrote an e-mail at airtel.[protected]@airtel.com. However there was no response.

:(
! Report Spam
11 minutes ago by ek019823

While I was waiting for my 1st concern to resolve. I have another challenge while recharging my no. [protected] from my Airtel App. I have clearly pic the offer that gives Rs. 100 full talktime recharge, however I received around 83 Rs. Now I habeas 2 concerns one is on my othere mobile for Rs. 49 & the latest issue for Rs. 17.

Please look in to this & do the needful asap.

Amit
[protected]
! Report Spam
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While I was waiting for my 1st concern to resolve. I have another challenge while recharging my no. [protected] from my Airtel App. I have clearly pick the offer that gives Rs. 100 full talktime, however I received around Rs. 83.

It seems Airtel is involved in Fraudlant a lot.

Please get this resolved as well.

Highly Dissatisfied with Airtel Customer Support.

:(

Amit - [protected]
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Airtel Customer Care

from Mumbai, Maharashtra

Jun 30, 2015

Verified Support

Dear Amit,

This is with reference to your post dated 29 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

E

ek019823

from Saharanpur, Uttar Pradesh

Jul 3, 2015

Prior filing my complaint here, I wrote an e-mail at airtel.[protected]@airtel.com. However there was no response.

:(

E

ek019823

from Saharanpur, Uttar Pradesh

Jul 5, 2015

While I was waiting for my 1st concern to resolve. I have another challenge while recharging my no. [protected] from my Airtel App. I have clearly pic the offer that gives Rs. 100 full talktime recharge, however I received around 83 Rs. Now I habeas 2 concerns one is on my othere mobile for Rs. 49 & the latest issue for Rs. 17.

Please look in to this & do the needful asap.

Amit
[protected]

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Address: New Delhi, Delhi

Sir, I had lost my mobile phone along with the post paid SIM (Mob. No. [protected], [protected]) on 29-06-15 and lodged a complaint online. Please block the functioning of both the SIM so that I can get the same numbers with new SIMs. The mobile SIMs were originally registered from the Airtel Gurgaon Please acknowledge and reply in my E mail provided above. Yours sincerely, Mayank Wadhera [protected]

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jun 30, 2015

Verified Support

Dear Mayank,

This is with reference to your post dated 29 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Pune, Maharashtra

Hi,

I got a call from airtel to convert to a postpaid plan of rs 330.

The lady said i would be getting:-
1) 500 mb data
2) 750 std+ local minutes
3) 300 sms

I reconfirmed and she said it's the best plan.
So i said ok. Then one person came and took my documents.(Contact number of the
Person:- [protected])

The number got converted. Got a call and they said data plan will start in few
Minutes. It did and i started using the internet happily.

Then i just checked my balance and it was saying rs 197 unbilled amount
(Excluding rental). Send a tweet and called airtel office, i was surprised that
There was no internet pack.

No one called that there was not any internet pack or that i was not having a
330 pack.

This is such a pain. Since i converted my number, am feeling like it was a big
Mistake to trust airtel.

Now airtel refuses to accept this and they have billed me rs 300 for 6 days of postpaid.

Please help

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jun 30, 2015

Verified Support

Dear Mr. Mehra,

This is with reference to your post dated 29 June 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Jul 2, 2015

Verified Support

Dear Mr. Mehra,

This is with reference to your post dated 29 June 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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