Airtel Complaints & Reviews

Hello,

I am very sorry to say this, but airtel is not giving a good and immediate service to customers. I am damn bored of rising complaints against the service, which now i call it as third class.

I had changed the plan from 8mbps to 16mbps, but the modem needs to be changed to run on 16mbps. We had registered so many complaints to send the technicians. The service centre say they have assigned the technician and will look into it within 2 hours. But still that 2 hrs has not yet come even after 3-4 days.

Consider this as a very serious issue, which may lead to loss of customers good reviews. If this issue is not solved by monday i am gonna remove the airtel broadband connection and get the reviews down sharing this with others who are eager to join as airtel customers.

Thanks,
Anup v

Dear airtel, we are unsatisfied with ur bad land line service in mangalore.
On thursday[protected] we contact ur airtel dealer in manglore bijai for get two landline connection. We completed all procedure like biomatric and all. So we got two number which is[protected], 4110107
But now ur airtel dealer without any intimation refusing to give connection.. Sales excucative mr. Thowkil ([protected]) saying im helpless, pls contact our manager mr. Aravind ([protected])
But unfortunately he is no reachble from saturday[protected] to[protected] sunday.

Never expect this type of bad service and careless. So we are going to raise complaint in consumer court mangalore for further action.

With regards
Shri mane
Mangalore
Karnataka
Phone; [protected]

I contacted airtel broadband for a broadband connection, i asked the executive of airtel for around ten times that wether the connection is available in my area and all times airtel executive without checking said yes sir connection is available and asked me to make the payment as soon as possible and i made the payment on airtel executive commitment actually false commitment i have attached the copy of payment. Now for the false commitment made by airtel they are asking me to wait for 15 days for refund, already they made me wait for 48 hours saying that connection is available and we will install it soon, i never expected this from airtel, very disappointed, i request airtel to refund my money as soon as possible and make sure to refund on monday. Being a valuable customer of airtel i expect airtel to solve this as soon as possible. And i advice airtel to plz remove such executives who are degrading airtel status
Executive name santosh
Executive number[protected] he is the guy who gave false commitment and made me make payment as soon as possible.
My name faiz anis
My no. [protected]
Alternate number [protected]
Payment caf no:-4021689
Amount 590

Please airtel users PORT ur number to some other network when u can send SMS. This is my 5th day I can't do anything with airtel prepaid Sim. Contancted 121 4 times, visited showroom 2 times but no use. They are saying everything is OK your no in our system. I tried all the options they suggested to do. Showroom people even can't resolve it.

Dear sir /madam
My name is swapnilkumar g akkalkot I have porteded my number vodafone to airtel my incoming call was bared yesterday I have launched complent 3 times but I didn't get that complement number but this reason weather solving problem or not ? I have faceing problem secound day kindly do the needful

Regards
Swapnilkumar
Bijapur

Hi,

I was using a postpaid number, dueto some financial problem was not able to make the payment on time, i asked for extension, the agent name rashmi shouted on me on the phone and said complain i[censored] want to.
I am upset with airtel they blocked my number which was linked every where i faced so much problem.
Airtel have never been good, never when i joined they lied, then the customer service representatives are so rude.

I wont pay the bill until airtel give me a compensation.

I added 1500/- to airtel money wallet, and i tried to pay airtel broadband bill which is 1400 and it say "debit for this account is not allowed". I have attached screenshot in this post, i dont understand the meaning "debit for this account is not allowed" and use of this useless airtel money service. I want my money back. My registered mobile no is [protected]

I recharged with 449 plan but in my area i am not getting 4g Signal and for 3g network speed is 2-10 kbps. I raised 3 complaints in spam of 1 month, still there is no improvement. Whenever I raised complaint no proper response, sometimes my calls are also disconnected. Please take necessary action. Because of poor Network connectivity I am not able to work and also not able to browse any thing

When i am transferring money to my another bank account money debited but not credited in another account plz solve my problem and refund my money.i received that 2 msgs from payments bank----Your a/c no. XXXXXXXX7410 is debited for Rs.500.0 on 15-12-17 and credited to [protected] (UPI Ref no[protected].
Hello! Your Airtel Payments Bank Savings a/c is debited with Rs.500.00. Txn ID:[protected]. Avl Balance: Rs.346.00.
Still not yet received money in my mentioned account...plz give me back my money

I have complained regarding network disconnected on 12/12/2017. The complaint was closed on 14/12/2017 late evening by 8.00pm after so many follow ups. I have already requested the engineer to check completely so that it may not happan frequently. But on 15/12/2017 the network my broadband was disconnected. I called customer care the lady spoke with me rudely and told they will check within 24 hours again. But till now 16/12/2017 my problem is not solved and nobody turned up.

Service request no[protected]airtel broadband

I'm mr. Phani, i have lost my airtel prepaid sim and applied for the same number in airtel store, located at suchitra, secunderabad. I have lost my patience waiting for that process. I don't know whether it is true or not, when ever i visit the store they will be ready with a delay reason. I'm just fed up of this thing. Even now i'm in the airtel store, now the reason is "server down". Its been 8 days i have applied for it and it is still in process. Irritating service and worst service from airtel. Customer satisfaction is worse. I don't think playing with customers is not good. Even now i'm waiting to submit the complaint. I hope it may complete successfully.

Hi,

On 14th dec suddenly my sim got off. I called up at customer care twice and speak to customer care executives they said they are resetting the netwrork and if the problem persists i have to go to the contact centre and ask for a new sim. I did the same on 15th sept and they promised that within 4-8 hrs my new sim will get activated. Till now the new sim is not activated and my old sim starts working only on 2g. Despite many calls at customer care and satisfactory answer from them still there is no solution. They always promised that we are escalating your problem on priority basis but nothing happening. I am really pissed off with this service of airtel. I am an old customer of airtel and facing this problem very first time related to services of airtel.

I need the immediate solution on my problem.

Thanks

Huma kazmi
[protected]

It is to inform that on 16th december 2017, a value added service was activated on my prepaid number without my concern. The comedy munch service was activated and ₹35 was immediately deducted from my account. After calling to 155223 the deactivation of the service was done. But my ₹35 which was deducted from my account has yet not been refunded. I expect my money to be refunded as soon as possible. Please do the needful.

Dear sir,
My last complain reference no:-pr[protected] and they closed my complain without any sollution.
Iam using airtel last 12 months bt facing problem from starting there are no covrage any network on e/501 ramol residency ramol tolnaka adani circle, s. P ring road ramol ahmedabad-382449, i cant receive at least any call or internet facility after changing of sim card chip or mobile facing same problem so wt can i do i complain many times in customer care they always said that there are problem in ur handset or simcard pls change or check i change both bt problem remain same on my office address too 2, suryakiran complex, nr. Bachuram ashram smruti mandir canal road, ghodasar-380050. I receive e when internet on 1-2 singnal bar, sim card no:[protected],

Pls do needfull as fast as possible.

Jignesh kadiya

[protected].

My mobile number 994o587825 is blocked and suspended for non-payment for amount around 10k+. I wanted to know from airtel that when my credit limit is 3600rs why did your system allow to cross the limit over my credit limit. Should you have not stopped my outgoing service once i cross 3600.. So is your entire airtel system is faulty or not even capable to track a customers usage. Is airtel system is not automated. I dont understand you charging the amount more than credit limit that is set. I have been airtel customer for more than 10 years. Even customer care is not ready to register a complaint for this because already they know that its their fault not fault from customer end. Dont know still how many customers are going to fall into their trap of charging excess money. Time to wake up everyone. There are so many way that airtel follow to steal money from customers. Even before 2months airtel had activated 2 plan at a time to charge double money. Then i have call customeer care they tell me 'ok sir we will reverse in next bill cycle'. So do you expect every customer customer to find your fault and complain. Until then you can happily charge from customer hard earned money.

Never going back to airtel. Their reputation is gone.
Im even going to stop every other airtel service that im already using.

The airtel network give worst network ever when i complaint about that thing they only say one thing many time i do many time this thing but network not work properly so kindly take action on airtel to slove this problem and he always send hai message but the problem was not solve and he always send one message after my call and they always say there has no problem in network but i am suffer from this network problem they say india fastest network but it was not truth

I have recharged for a amount of rs.150 to mobile number [protected] on 14-dec-17 using zaakmobikwik through online and transaction done by hdfc bank. After the amount deducted from my account the pop-up shows that "the recharge was unsuccessful", so i thought the amount will refund automatically to my account, but this was not done yet. Please check and recharge or credit my amount asap.

Date of recharge: 14 dec 2017
Mode of recharge: online - zaakmobikwik
Recharge denomination/amount: 150
For stop up-store location: chennai
Transaction id (If received):[protected]

Please do the needful asap.

Regards
Saravananan - [protected]

Hi,
* i was shifted to pune in aug where airtel network was zero.
* i wrote so many mails regarding this to airtel but no one helped.
* atlast i had to swithoff my number when they said this problem cant be resolve now it will take time.
*now i shifted to vadodara and i want to resume my services, for that i asked airtel to clear my bill for the duration when i was not able to use airtel because of there nwk problem, now they are denying.
* as per them they are asking to pay the bill, why should i pay the bill when i have not used airtel.

I opted for a plan of 199 of which i was getting messages from days 1 gb internet plus unlimited calling for 28 days, even this is getting flashed on my airtel app. Upon recharge yesterday neither my internet worked and offer they gave me is valid for 2 days instead if 28 days. I did complaint at their customer care number, he stated of different plan and he refused and didn't gave me a solution. I went to the office of airtel and complained there. The lady daughter and argued that i don't know how to operate things and i prooved her i do all my transactions digitally don't teach me digital use. If this is digital india where a company is offering you things cheap and on applying you are cheated and frauded with lower plans and on complain they say why did you do it on your own come to us. We will see and do your work. They are fooling not just customers but government as well. I am attaching three screenshot, out of 3, 2 are the offers i received of the same, 1 on my airtel app and another on my messages, 3 screenshot is the one they provided me the office with two days validity. Instead of 28 days and no internet. Kindly look in to the matter and get me a solution against companies malpractice and the hassel i faced during the duration, plus the embarrament i faced on the hands of the employee of airtel in the store. She did said she would complain via email about the offer but i don't think so her attitude would have done that. Kindly intevien

I am inserted my airtel after few months.. L have activated new plan of rs 448 yesterday but i am unable to make any outgoing calls even though customer care number also. I have tried my best to make any calls but i am not make that. So i want to complaint in the customer care no but it is also not going it simply says 'call is ended' please help me