Airtel Complaints & Reviews

Hi,

I have postpaid connection (Mob: [protected]) and activated 298 rs monthly plan on august.
Its 149 rental and 149 booster pack.

I have seen in my postpaid bill of duration 4th oct 2017 to 03 nov 2017, one time charges 649 rs is added.

I have not request for any other services, please let me know about this service charge.

Any service should not suppose to be activated without my confirmation on my number.

Please settle this amount in next billing cycle.

I did not activate glamourzone service though company started this service on my number [protected].. And diducted rs.5/ day from my account.. I realy disappointed from airtel service.. I am just thinking about change the service provider because its a cheating from company.. Goverment should take the action against company because you can see so many complaints above my complaint..

Hello sir, i recently did a recharge using the phonepe app and due to some mistake i entered the wrong number. I have provided the details below and kindly reverse the same in correct mobile no.

Date - 27/11/2017
Correct number - [protected]
Wrong number - [protected]
Amount - 449
Transaction id - nx[protected].
Please contact me on my email [protected]@gmail.com for further details and please solve this problem urgently.

Sir mera airtel number [protected] hai. Jisse koi bhi sms send nahi ho raha hai. Mere sim par baar baar sms send hona band ho jata hai. Main airtel main bahut baar complain kar chuka hoon. Jab main complain karta hoon tab airtel se sms send hone lagta hai aur kuch din tak send hota hai lekin uske baad sms send hona phir se band ho jata hai. Please check kare.

Dear team,

This is about one transaction which got failed on november 20th, 2017 while i was trying to do a recharge of rupees 549 to my airtel number [protected].

Since the transaction got failed, i can expect that the recharge did not reflect to my number but the worst part was the fact that the money got debited from my sbi account as well.

Though i got the same recharge done on the same day via some third party vendor which was successful but still 549 rs. Have not been reflecting back in account which was initiated from my end and till today i have no information about the refund if it will be transferred back to my account or not.

So request you to kindly look into the issue and initiate the refund of the balance either in my airtel wallet or my sbi account number from where the transaction was initiated.

Hoping for a response.

Please let me know if any information is needed from my end.

Thank you.
Regards
Vikas guleria

I recharged their 448 rs. Prepaid plan for my mother's number through paytm today at 9:13 pm.. It showed that payment has been done successfully. But she hasn't received any confirmation sms and no amount has been recharged.
I have got an operator reference number in the invoice of paytm.
It is[protected]. Since the complain registration is bit painful on ivr system and i live away from her, it has become a bit complicated process. Also there is nowhere mentioned on the website, how to register complains. Airtel please mend your ways and pay attention to your customers and their satisfaction.
Her phone number is [protected].

I have not been able to send sms from my airtel number for over a month now.
After calling the service center multiple times on 27th nov between 8pm and 10:30 pm, all i got was incomplete and repetitive information.
With the help of google i was able to find the steps to set the message service centre number but i get this error now : setting interrogation failed.
The airtel "executives" have no solution and all i do is spend money on taking to customer care. Also, if i ask to talk to a supervisor, i am put on an indefinite hold.
Apart from the inability of airtel to provide basic services like sms, having a incompetent customer care division who trick customers by putting their calls on hold and ignore them until they hang up by themselves is completely unacceptable.
I am looking for an immediate resolution of my problem which is due to improper settings provided/made by airtel.

Sir i want my puk2 code of my airtel no. [protected] which is being used in redmi note3 handset. Sim is registered on the name of ajit kumar jaiswal. Address alamnagar. I am unable to make outgoing calls as fdn is activated on my airtel no.[protected]. To disable fdn puk2 code is needed. Plz send puk2 code on my alternate airtel no. [protected]. Plz send puk2 code as it is necessary to disable fdn to make outgoing calls. Plz send puk2 code of aitel no. [protected] on my alternate airtel no. [protected] as soon as possible. Thanx.

I hv decided by airtel #ing costumer service abt 448 plan.. They told me of getting unlimited calling n 1gb net.. Today i was not able to call anyone coz i hv been now told that i can use max 300 minutes a day.. I was using jio for a year and airtel for 8 years.. But i saw the difference.. Jio is the best.. Airtel wale madoorchod saare choor hai.. Mujhe bola b nhe gaya ki limit hai calling ka warna main kabhi chokta b nhe airtel walon pe...
Abb inn raskals ki dokhibazi ki wajeh se maine jo 448 ka recharge kar diya tha.. Abb sim ko hi maine bej daala rs 330 main... # off non sense bloddy hellers u raskals (Airtel costumer service)...

I called your airtel helpline and they tell me that your mobile number [protected] cannot get activate but later i called 59058 and they asked me about my proof and they tell me that your sim get activate in 11days but now i request you to activate my multiple sim number [protected] as soon as possible because my whole day work is depend on internet so please activate my sim fast
Thank you....

I have lodged a complaint in this forum on 23 nov 2017 regarding excess billing on [protected] (Post paid connection) and also lodged with the nodal officer. [protected]@in. Airtel.com.
Instead of resolving the grievance, airtel is demanding payment immediately and i am receiving daily calls.
I am having the correspondence made with airtel since 04 october 2017 which was forwarded to nodal officer today in pdf format.
I was using only whatsapp at all places wherever wifi is available n have not accepted any incoming calls nor made any outgoing calls. I have switched off the mobile data / cellular data through out my abroad trip. Yet i was charged with abnormal amount and was receiving calls for payment daily.

Trust airtel will wake up n delete the unnecessary / disputable charges levied and regenerate new bill so that i can dispense off with this post paid connection, which is nothing but robbing the customers
Regards
Anjani kumar
[protected]

I have got my new airtel sim card before 3 months but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages. So i even not able to see the otp password when paying through debit card.

My no. Is [protected]

I have provided this no.in all the important places like banks, college, email id... Pls fix it soon because without this no. I cant do anything and it is difficult for me to change the no.in all respective places where i have provided...

Error code 538 & message not coming

Iam recently converted vodafone postpaid to airtel. My internet connection was not good. I complained several times to airtel customer care but my problem was not solved. Please do the needful.
My handset is 4g supported but it shows 2g i. E., e symbol.
I thought great about airtel comparing to other networks, but when i ported from vodafone i doesn't appearing in services.
Please maintain airtel standards.
Thanq

My name is mr. Koilmani my mobile number is [protected]. I am airtel customer for more ten years i gave my adhar card number to link to my mobile number to your airtel murugankurichi branch in tiruvandrum road palayamkottai, tirunelveli 627002 on 21.10.17 at 01.19 pm but card was wrongly enter for airtel payment bank. Twice by finger print link to airtel payment bank.

I am cheated by your staff in the airtel office kindly transfer my money in airtel payment bank to my bank account. Kindly clear my request.

Thank you.

I am a regular customer of airtel. Today morning i have recharged the wrong mobile number. I have done this recharge in the airtel online recharge official website. So i request you to please shortout this issue as soon as possible.

Date-27/11/2017

My correct mobile number-[protected]

Wrong mobile number-[protected]

Transaction reference number - [protected]

Amount -249

Pls refund the

I made a complaint about network issue and its been a one month and still m facing an issue. If you are not able to give a better service then why are you asking for bill-payment? We are ready to pay but for better service not for poor and abusive services. Its pathetic and i think you should #officially declare your self as india's one of the worst service provider.

Dear sir / madam,
My name is mukund sharma. I am a serving military officer presently posted to a remote area in rajasthan. Few days before (In september 2017), i had bought an airtel sim [protected] primarily for internet connection so as to do away with frequent switching over of sim from mobile handset to the internet device. I took a regular 6 months pre-paid plan (For an amount of rs. 293/-) for broadband connection. Although i had paid the full amount in advance itself but still my connection was snapped off in an illegitimate manner without citing any valid reasons. I have been running to the dealer shop since last 7 days (Since 20 nov 17) but he also seems to be helpless. After waiting for quite a long time, now i do not have any other option but to resort to filing a written complaint. By virtue of being a responsible officer of the indian military, i am supposed to follow the orders of my superiors in the most befitting manner for which i need to travel very frequently to different places within a short notice of time.in such a situation it is quite difficult to function efficiently without regular telecommunication services.in view of the aforesaid narration your good self is requested to look into the matter and re-instate my internet services at earliest. Thanking you in anticipation! (Alternate number [protected])

Hi team,

I am getting several calls from vodaphone team to portin my airtel number ([protected]). Even i am telling i am not interested they teling “why you not doing port in. Till you will not do we will call you”. I am really harashing.

Need some action against these calls.

Some numbers below i get call and they misbehave and force to do portin.

[protected]
[protected]
[protected]
[protected]

And there other numbers too.

Let me know the action taken against these calling & stop call me at [protected] immediate.

Thanks
Rakesh

I'm trying to port my number from past 2 months and airtel people are just asking me to pay money for converting my number from postpaid to prepaid. After sending the sms to port the request is rejected from airtel. Now i have to recharge in airtel for 1999 which says unlimited calling for local std roaming but still i'm not able to call roaming numbers other states. When i'm trying to call customer care they are just rejecting my calls. I'm so stuck in this problem please help

Hi,

This is prakash, phone no. [protected], i have migrated my number from postpaid to prepaid on 25.11.2017, on the same day the my connection was disconnected, nor postpaid sim was working nor prepaid was active, then i took somwones phone and called the cc 198 may times everyone fail to inform that the conservation takes 24 hrs not ever your arc agent has informed me about this, really made things terrible to me.

After the migration i had called somany time 198 to know my call rates, no one has informed me about frc, and i recharged for rs.20 as i had to make some urgent call, and now my call rates are very high as because i dint do frc and none of your have informed about frc.

Never expected such errors from airtel in 6 years of my connection, really disappointing, regretting being with airtel, insted i have ported out my number to someother operator.

Responsible authority's pls take serious action on this and justify the same.

Looking forward to your reply.

Thank & regards,
Prakash d.