Airtel Complaints & Reviews

My name is shahbaz husain shah (Registered mobile no. [protected]) i have created airtel payment bank's account with the help of app, i just needed to do a simple dth recharge, i load 200 rs. On wallet simply
Proceed to recharge but it show a error message, i repeat the process 2 or may be 3 times, then my account got blocked, please unblock my account so that i can get back my 200 rs....

Sir,
I would like to inform you that, i sudip mahato a customer of airtel since 2009, my mobile number is [protected], now a days i face a serious problem with airtel's 1gb/ day plan, today (29/10/2017) i have been changed 284 mb within 22 second (At 12.00.22 a. M). Which is kind of impossible thing to happen in a 3g device. I also wanted to know you that it is the exact amount of data (284 mb), which i start to download on previous day (28/10/2017) around 11.20 p. M. It is a clear case of intentional double charging/fraud by your company's servers or employees. It's not the first time of this incident. I face this problem regularly. It seems to me that i have to off my internet connection well before 12.00 a. M. To avoid such problems, and again on it after 12.00 a. M. It adds a new reminder in my daily life to protect/use my own legitimate data. It also creates a new problem along with my other problems. I talked with your customer care executives several times. They are kind o[censored]seless, they just can't or don't want to help me with it, instead they rather blame me for this inconvenience. They advised me to deactivate all automatic system/application updates or in application automatic updates in my device. I follow these instructions properly. Today again i double charged and i talked with one of your customer care executive mr. Souvik banerjee (Supervisor), he started to teach me lessons instead of helping me out. I told him that "i followed all those steps previously which he was telling me" but he started to annoying me by saying same things again and again. I want to know that if they are not able to solve problems, what are they doing there? I think wasting both customer and service providers money!

If you kindly look into the matter and take necessary steps against those who are responsible for this inconvenience i will be highly obliged. It is a humble request to solve this irritating problem and give me a positive response.

Regards,
Sudip mahato

As per said India best network but I said it’s pathetic

There is some network issues in my SIM card so that series center guys change my sim and they inform me this new card is working with in 4 hrs
Till now it’s up to 12 hrs gone and this “best network “ Airtel is now working.

Today i upgraded to 4g sim. I send the sms to 121 and old sim card is being deactivated and new sim card is being activated 6-7 hrs back but new sim card is giving problem. I am not able to make any call and message. New sim card is showing error code 538. I am also not able to contact customers care. Please resolve this issue.

Mobile number - [protected]

Airtel is back to its old ways of activating Unwanted "services" and deducting money from prepaid users. Most unethical thing to do. Airtel should stop cheating people or shut down their business if they don't believe in ethical business and transparency.

Recently, i have ported my number from reliance to airtel then realised airtel 4g is worse than 2g i did big mistake porting number into airtel. I can't even use 200mb of per day because of the speed slowness.
No network coverage issue at my location at all, 4-5 bars always i receive. I am sure airtel have some setting so that users can't use whole committed data.
I know i can't port again before three months. If there is a way i am willing to port my number to other operator.

Hi team,
Starting of this week i have visited airtel showroom in 14, trunk road, porur chennai-116 to change my existing postpaid connection to prepaid connection. The staff (Viji) attended the request and took more than one hour to complete the form. They asked me to pay the outstanding bill, so i i've paid the outstanding amount using airtel app immediately. But this dump lady took one hour to fill the simple form.
After 2 days my postpaid connection was disabled, later i tried to use the prepaid sim given by your staff. But the prepaid sim didn't work because my details not updated in system. More than 96 hours i i've waited, no response. Later i contacted the showroom staff viji regarding the issue but she simply respond she don't know about it and not even said the reason why the service is not activate. Later even if call to showroom, these people not even picking the call and disconnecting the call. I don'whether airtel have skilled employees. If there is any issue, at least your staff should give properly reply. I don't know how they simply disconnect the users call. Even if i call customer care, they are asking to visit showroom. But these people not even ready to pick up the call. I have used airtel connection as primary number, and my sim was inactivate for past 3 days. I couldn't do any bank transaction and official calls. Seriously it is frustrating. At last i have contacted other showroom and got the information.
Please use skilled person in show room. This lady don't have any knowledge and simply sitting as an #.

I have done recharge of 149 rupees on 26th october 2017.in this recharge i will get 1 gb/day data for 28 days and atoa calling free for 28 days but i don’t get data pack on my number. And when i tried to call costumer care they cut the call when i talking and they misbehaves with me. I m fully unsatisfied with the behave of airtel. So please solve my issue

I have applied for new connection of broadband in airtel. Your airtel person sent by ramya (Airtel) filled the application. I have also submitted form along with telephone bill copy and aadhar card copy and a cheque for rs.500/- in favour of
'bharti airtel' on 26.09.17. Every time ramya (Cell no. [protected]) use to say that due to technical problem, unable to do. We will do it at the earliest. But till date i haven't received any connection. But now she is not at all picking up the call. Kindly do the best

Sir,
I, vinay alaparthi, am holding a postpaid airtel number [protected] of mysore, karnataka. For the last two months i've been trying to get a booster pack of 1gb + 2gb deactivated from my plan but the airtel service people only assure me that it will be done in half hour without any credible action being done at their end. Every month i'm forced to pay rs 350/- extra on my plan because the airtel service people are not deactivating the 1gb + 2gb booster from my plan.
You are requested to immediately cancel the both the booster plans from my postpaid plan otherwise i'll be forced to change over to a different service provider and file a complaint against airtel.

Regards,
Vinay alaparthi

Hi,

I recharge the amount 349 to my no ([protected]) on 28-oct-2017 according to offer i should get 349 cash back (100% cash back).

I recharge the amount from airtel payment bank according to the condition.

When i confirm this offer from customer care after recharge, they said that this offer is closed on 26-oct-2017.

Official below sites example where i read news on 28th oct.
1. (http://indiatoday.intoday.in/technology/story/airtel-offering-100-per-cent-cash...⇄
2. (https://hi.gadgets360.com/telecom/airtel-offers-100-percent-cashback-on-rs-349-...⇄
3. (http://abpnews.abplive.in/gadgets/airtel-offering-100-per-cent-cashback-on-rs-3...⇄

Questions:
Here you can see on above links (Official sites) where the site updated on 27th & 28th october 2017. So how it is possible that offer is closed on 26th?

Thanks

They changed my sim card and charged me for it because of their problem ...
now again no signal .. worst connection ever moving to vodafone with a week

[protected]

Hi,

My data card number [protected], i raised the request for stop services (Discontinued my services) on date 12 july 2017, due to we are travelling to abroad.

Request no[protected]

Your customer care person considered my request and she told that within two working days the connection will be closed.
She told that there will be final settlement and i need to pay the amount.

Final settlement amount= rs. 3612.42 and paid on date 2nd august 2017 (Using my credit card).

Again i got ebill on my email on date 1st september 2017 amount - rs 1770/- although final settlement was done and connection was disconnected.

"one of your customer care person (Taniya parween) considered my request and she adjusted rs 1770/- and so told that further there is no outstanding amount on your number. Your number is already suspended."

Once again i got ebill rs 570.97/- on my email and although connection was disconnected.

Could you please resolve the issue and do the needful.

Please contact to my husband mobile - [protected] and [protected]

Thanks & regards,
Suhasini

My airtel wallet number is [[protected]], i loaded 710 rupees on 24/10/2017 at 07:28 pm in my airtel money wallet. I want to recharge my airtel number through airtel money wallet then it's shows that. Your debit transactions are blocked in this wallet (I send the prompt in attachment).
I also try to call the customer care but he didn't respond me...
How it happens and please unblock my wallet for debit transactions

This is to inform you that there has been online fraud transaction from my account sbi debit card no. - ending with 8880 on 28/10/2017 to airtelmoney. Total amount of rs 9999 /-.

Airtelmoney transaction details : othpg 108904 airtel money mumbai

Request you to pl take necessary action

Look forward for your quick & favorable response.

Thanking you,

Rgds,

Sandhya

Free data offer by airtel. When we accept and used data, airtel generate 33538rs bill. And cant help office staff and can't calling to customer care one121 because on system blocked. I was complain network regarding last 2 months but thay are failed to attend.
In last very bad experience with airtel company, office staff & also customer care.
Plz do needful to shot out issue. And deduct fake amount. I attached airtel app screen shot. Its hightlight data balance till date.

My airtel number is [protected]. My complaint number in airtel was[protected]. My billing address - city vadodara. I have raised poor network complaint on 6th august 2017. But till date i have not received solution from airtel company. I have called too many times to their customer executives and their leaders but they have just given me dates. I could not use my 3g / 4g internet due to poor network signal. Even sometimes network shows me no service available. They are every time saying me from last 6th august 2017 that the network is under up gradation. But no solution is received from airtel company.

Even their open network websites shows me towers are needed. Please do needful.

We have airtel broadband id 45390333

Sir your broadband or internet service is very bad. The service of your wi fi is running very slow even we are taking expensive package of your aitel broadband. We call customer care again & again they gave different different reason all the time your engineer is also visited bt they also cant solve our problem.

So i request you to plzz take action against this problem otherwise we take action against your company.

Please provide [protected] number address to meet him and talk to him, medical emergency and nearer people are on death beb, apparent communication immediately to be provided so please provide details.

Dear sir

I am using Airtel sim since 2 years ago but I was sold a 4G smart ph 1 month ago and My sim Updating with 4G but your 4G internet service is too very bad and slow I was complain customer care but no solution so please help with us
My Number is [protected]

Regards

Jagadish Sarkar