Airtel Complaints & Reviews

My sim card is locked post paid airtel by mistake now its unusable. I have tried to unlock several times but I cannot unlock it.now It's showing me that Your sim card is unusable. So kindly help me me to unlock it. Thanks. Sim card number is [protected]. I have tried to call several times to customer care service center but they can't comply to my grievances.

Technician did a shoddy job of installing new modem at our premise.. No ticket was raised. Wrong mobile number... No internet inspite of chat on 28/10/2017. Very poor service. The technician ran away giving a wrong number misguiding the customer and getting the forced feedback from the customer and when contacted again said he cannot help. When contacted customer service they had a lady who did tried to correct the same.. Lack of technical support skills. The issue still was un-resolved. When she was asked to raise a ticket she did not do so. Over on top they have already billed us for the cost without being activated. It was brought to the notice of mr. Ram and mr. Rohit who have promised but nothing as yet. The helpdesk services are bad and there is no connect between billing and other provisioning systems and is very pathetic to handle customer

I have put 399 in my hotel number [protected] but i could not make a phone call it says its unlimited both data n calls unfortunately its not working pls do sth for it... Y do all the customers have complain in 399 n so.. Is it a fake balance which is happening like that we paid our amount of recharge as it is n what should we do again... It's disgusting

Topdoctorsonline service has been activated on my airtel prepaid number without my consent and cannot be stopped. Kindly make it stop and refund my deducted balance.
Here is the message
Topdoctorsonline service has been activated @ rs35.0 for 5day (S). Txn id n[protected], 29oct17 11:47. Service will be renewed after validity expiry. To use, click http://bit.ly/2bhfjOy (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

Our corporate number of airtel is [protected] and instead of sending bills to the usage of this number, company is adding the usage of another unknown mobile number [protected] which does not belong to us. Customer service in spite of several representations does not understand the small issue and fais to resolve the same and sending bills again and again with the same mistake and threatening to disconnect if we failed to pay.

I recharged with 349 rs.in [protected].But now I am not able call on that number..this month I recharged twice with different amount without tariff.But now I am helpless.please reply me in this concern.i was using a plan of 349 rs.since last six month. It was free Sad plan..but due to tour I used a different plan of 100 rs.after coming from tour I recharged with 349 rs today but I am not able to call.so please let me know the reasons behind lackness of call even after recharge..

I have recharged my phone for rs 349 on oct 6 and i am supposed to get 1 gb data per day for 28 days. I am not getting internet facility from oct 29. I have not utilised 1 gb data for the day.
For more than two hours trying to talk to the representative by dialling 121 and 198. The ivrs is so annoying and doesn't give an easy option to talk the the representative which must be purposely done. I had tried by choosing different options different times but no use. The offers which they give expires before validity and customers many times do not notice this. So they are taking advantage of it. This should stop.

I am an airtel user from last 6 years, i never face problem with this network, but from last 3 days i am not able to use internet in my phone, i spoke with customer care helpline, but are not able to solve the issue, everytime they say wait for some time it will start and again no internet, they are very good in giving excuses and changing their statements from person to person. I am very dissappoined with the airtel service and thinking of changing my number to other network, because they are saying my simcard is 3g and dont support 4g and i cant use net and i have to go to my hometown to upgrade my sim no any retailer can upgrade it. Comeon man we are living in 21 century and they are talking all #. I am very very upset with the service.

This is Laxmi from vizag, I paid my Airtel number bill through net banking but iam not received any payment message, but my money Deducted from my account & Trf to CC Avenues.with Reference no ([protected]) Using corp Net Banking.

How can i get refund my amount

Dear Sirs,

we have complain many times for poor net connection on our 4 g mobile phone,

mobile no : [protected], Ahmedabad.

we request you kindly improve our net connection speed.

Rgds
dhrumil

I have initiated a request on customer care of airtel to de-activate my number ([protected]) on 23rd oct 2017 and they told me that the request has been raised and my number will get de-activated within 7-8 days (I have to pay for these days as well). Now on today (29th oct) when i have called them again to know the status, they told me that no such request has been raised and today they have raised a new request (Req no.[protected] and told me that i have to pay for another 7-8days.
Is this the proper way to work? And the behavior of executive was also very depressing. I am not going to pay for another 7-8days if i have initiated a request on 23rd oct. I have a proof of calling them.

I have found this is the best platform to share my grievances. Please help me on this.

Sir/ madam,
I ported my postpaid connection to prepaid recently on my airtel mobile no [protected]. After paying my outstanding, i paid a frc of rs 449/-. My mobile was ported properly. Now the following problems are there:-
(A) internet 4g speed is very slow. Many a times it goes down to 3g and h or h+.

(B) outgoing sms is also not working.

(C) airtel appliance shows 0 balance and 2gb data, while it should be unlimited talktime 1 gb data per day and 100 sms per day

Please restore the desired services.

Thanks.
Yours sincerely,
Pk gera

Sir/mam,
My airtel payments bank wallet linked with mobile no. [protected] has been blocked & currently i am unable to make any payment using the same. Please help me for the same. As it still contains some balance which i am unable to use. I have already made an official complaint to airtel website but i have not received any response from airtel yet.

Blaming user instead of their app.. I tried to recharge [protected] from airtel money, first it gave failed transaction. After my first transaction i check my transactions, not deducted any money. I did same transaction again, this time recharge successful. After second transaction, only one transaction is showing, but money deducted twice. After my complaint about double money debit, then transaction is updated for 2nd with ₹199 with some description... And they gave message to mobile they deducted from account second time.

Next day morning showing double recharge to my wife mobile.

They are not even willing to know more details about it. Directly saying not refundable and lost.

My questions to them
1. Why your app transactions not shown immediately, why it is showing it as next day transaction.
2. It is successful transaction, why it gave a failed transaction message, on my end.
3. Why i got a message saying temporary block of ₹199. Next day evening.

I am attaching my screenshot​s of messages and transaction history and my mail and their reply. I lost money by recharging unlimited plan two times is a problem.

I am facing extreme network issue in my area from the last 1 month
I cant use my internet after every 2 minutes i lost my internet
I cant see any signals under 4g
??
And not only me thousands of your customers are facing this problem

My area is kalkaji extension
Konark appatments pocket a4
I want the concern authorities to
Check the issue and solve my problem. Asap

Otherwise i have to port my number to vodafone in the next 3 days
And take many more of my knowns to vodafone
Thank you

I recharged a plan of 399 which lasts for 84days but now getting a message like my plan will expires by today. It's just 35 days completed and what the hell is this and why do you provide these kinda of services...
I just a need a proper resolution for this
Mine is 4g prepaid sim and 4g hanset
Just resolve it as soon as possible with a proper explanation.

Dear team,
This is with reference broadband no[protected]. The executive mr jiteder okla delhi misbehave with me. I was transferred to dehradun so i request to disconnect my no. So for 3 month the executive call me daily and saying to not disconnect this you will paason this be to other. I was regularly harresed for same. Finally they disconnect this side oct. Than i ask for bill which i got till oct. So my question is that if i forwarded the request to disconnect the connection in aug why i will pay for sep and oct. After my follow up they reduce my bill to rs 2300/ and on 28/10/2017 i got a call to pay immediately. I tried for same some but unfortunately i was unable to pay. On next day 29/10/2017. I got the call frommr jitender from okhla no is - [protected] and [protected], i disconnect the call as i am sitting at some peaceful place. He again call me and spoke rudely and saying that why i disconnect his call and shouting on me. So is this training you provide to your executive. I am going to consume court as i have recording for same. I will not let him free from this. I am dong fir against him or airtel tommorro and forwarding one copy to trai. I am posting the same to social media that how the airtel deal with there customer. I am suggesting my know to don’t use airtel.

Regards
Amit joshi
[protected]

Dear sir,

I have taken my airtel prepaid sim no [protected] in 2009, when i checked recently its on other person name.

Recently i have visited airtel office for changing the ownership. They had asked me to change the no to postpaid which i doesn't need & i do already have a postpaid no.

Kindly help me how can i change the sim on my name and address

Note: my friend told change network... Easy way...!

Horrible service. They take money and promise to fix the issue within 24 hours, but no resolution. It has been over a week now.

They don’t give the reason for delay or the cause for the issue. I am put on hold for 25 mins and have spent money calling their customer care.

They advertise about the app and nothing works on their app. Anything i try to do, it says contact 121 customer care. This is such a vicious circle.

Very very unhappy with airtel’s customer care

Sir,
I recharged my number with the 399/- plan on 6/8/17 at 21:19. Trans id: [protected].
At that time the plan offered 84 days validity, but today being the 71st day after recharging, i am not getting the service i paid for!

Also, by mistake i recharged my same number with the 349/- plan on 3/9/17 at 18:11. However in this case i didn't recieve any transaction id. Also, i didnt yet get the benefits of the pack.

I request you to look into the matter