Airtel Complaints & Reviews

I have done recharge of 149 rupees on 26th october 2017.in this recharge i will get 1 gb/day data for 28 days and atoa calling free for 28 days but i don’t get data pack on my number. And when i tried to call costumer care they cut the call when i talking and they misbehaves with me. I m fully unsatisfied with the behave of airtel. So please solve my issue

I have applied for new connection of broadband in airtel. Your airtel person sent by ramya (Airtel) filled the application. I have also submitted form along with telephone bill copy and aadhar card copy and a cheque for rs.500/- in favour of
'bharti airtel' on 26.09.17. Every time ramya (Cell no. [protected]) use to say that due to technical problem, unable to do. We will do it at the earliest. But till date i haven't received any connection. But now she is not at all picking up the call. Kindly do the best

Sir,
I, vinay alaparthi, am holding a postpaid airtel number [protected] of mysore, karnataka. For the last two months i've been trying to get a booster pack of 1gb + 2gb deactivated from my plan but the airtel service people only assure me that it will be done in half hour without any credible action being done at their end. Every month i'm forced to pay rs 350/- extra on my plan because the airtel service people are not deactivating the 1gb + 2gb booster from my plan.
You are requested to immediately cancel the both the booster plans from my postpaid plan otherwise i'll be forced to change over to a different service provider and file a complaint against airtel.

Regards,
Vinay alaparthi

Hi,

I recharge the amount 349 to my no ([protected]) on 28-oct-2017 according to offer i should get 349 cash back (100% cash back).

I recharge the amount from airtel payment bank according to the condition.

When i confirm this offer from customer care after recharge, they said that this offer is closed on 26-oct-2017.

Official below sites example where i read news on 28th oct.
1. (http://indiatoday.intoday.in/technology/story/airtel-offering-100-per-cent-cash...⇄
2. (https://hi.gadgets360.com/telecom/airtel-offers-100-percent-cashback-on-rs-349-...⇄
3. (http://abpnews.abplive.in/gadgets/airtel-offering-100-per-cent-cashback-on-rs-3...⇄

Questions:
Here you can see on above links (Official sites) where the site updated on 27th & 28th october 2017. So how it is possible that offer is closed on 26th?

Thanks

They changed my sim card and charged me for it because of their problem ...
now again no signal .. worst connection ever moving to vodafone with a week

[protected]

Hi,

My data card number [protected], i raised the request for stop services (Discontinued my services) on date 12 july 2017, due to we are travelling to abroad.

Request no[protected]

Your customer care person considered my request and she told that within two working days the connection will be closed.
She told that there will be final settlement and i need to pay the amount.

Final settlement amount= rs. 3612.42 and paid on date 2nd august 2017 (Using my credit card).

Again i got ebill on my email on date 1st september 2017 amount - rs 1770/- although final settlement was done and connection was disconnected.

"one of your customer care person (Taniya parween) considered my request and she adjusted rs 1770/- and so told that further there is no outstanding amount on your number. Your number is already suspended."

Once again i got ebill rs 570.97/- on my email and although connection was disconnected.

Could you please resolve the issue and do the needful.

Please contact to my husband mobile - [protected] and [protected]

Thanks & regards,
Suhasini

My airtel wallet number is [[protected]], i loaded 710 rupees on 24/10/2017 at 07:28 pm in my airtel money wallet. I want to recharge my airtel number through airtel money wallet then it's shows that. Your debit transactions are blocked in this wallet (I send the prompt in attachment).
I also try to call the customer care but he didn't respond me...
How it happens and please unblock my wallet for debit transactions

This is to inform you that there has been online fraud transaction from my account sbi debit card no. - ending with 8880 on 28/10/2017 to airtelmoney. Total amount of rs 9999 /-.

Airtelmoney transaction details : othpg 108904 airtel money mumbai

Request you to pl take necessary action

Look forward for your quick & favorable response.

Thanking you,

Rgds,

Sandhya

Free data offer by airtel. When we accept and used data, airtel generate 33538rs bill. And cant help office staff and can't calling to customer care one121 because on system blocked. I was complain network regarding last 2 months but thay are failed to attend.
In last very bad experience with airtel company, office staff & also customer care.
Plz do needful to shot out issue. And deduct fake amount. I attached airtel app screen shot. Its hightlight data balance till date.

My airtel number is [protected]. My complaint number in airtel was[protected]. My billing address - city vadodara. I have raised poor network complaint on 6th august 2017. But till date i have not received solution from airtel company. I have called too many times to their customer executives and their leaders but they have just given me dates. I could not use my 3g / 4g internet due to poor network signal. Even sometimes network shows me no service available. They are every time saying me from last 6th august 2017 that the network is under up gradation. But no solution is received from airtel company.

Even their open network websites shows me towers are needed. Please do needful.

We have airtel broadband id 45390333

Sir your broadband or internet service is very bad. The service of your wi fi is running very slow even we are taking expensive package of your aitel broadband. We call customer care again & again they gave different different reason all the time your engineer is also visited bt they also cant solve our problem.

So i request you to plzz take action against this problem otherwise we take action against your company.

Please provide [protected] number address to meet him and talk to him, medical emergency and nearer people are on death beb, apparent communication immediately to be provided so please provide details.

Dear sir

I am using Airtel sim since 2 years ago but I was sold a 4G smart ph 1 month ago and My sim Updating with 4G but your 4G internet service is too very bad and slow I was complain customer care but no solution so please help with us
My Number is [protected]

Regards

Jagadish Sarkar

Starts 17th oct

1. - ordered a postpaid airtel sim online and was asked to contact - 7624973* and after speaking to the lady informed the sim will be delivered by tomorrow and there will be someone who will be visiting my office address to collect the documents (Aadhar card and a thumb print) sounds simple isn't it?

2. - the delivery guy came to the address i had messaged on the above mentioned number and takes out the thumb print machine and asks for my aadhar card. I took time off my busy schedule and sat with him thinking it will take maximum of 5 min. (That's how everything is done nowadays i assumed). Then the guy says the machine is not working and i will have to do it manually. Great! No problem (I smiled) and filled up the form and told him that the passport photo will be sent via mail and did the same. The guy said that the number will be activated within 24hrs.

(24hrs? Did we just go back to 2000's in your broken thumb print machine?) but still i was ok with it.

3. - the number did not activate. I tried calling the person who was at the address for the docs. He disconnected the call and never called back. Then i thought it might take sometime maybe i'll just wait.
4. (Still not activated) - so i decided to drop in a mail regarding the issue with ref - ref[protected] and then airtel replies asking for a number for them to contact me. To which i replied i do not want a call because the network i'm currently using does not have a good connectivity (But the number was activated on the spot which took not more then 10 mins) and they will not be able to call me instead i asked them to resolve via mail "then no one replied"

4. - the person comes for the verification (Really? Airtel still follows primitive process for activation) but still i promptly responded and signed a paper and gave my office id card number and he informed the number will be activated by evening (21st evening) which did not happen. Again!!! And was just another lie with colorful ribbons of hope on it.

5.- then i decided to call the sales team and asked them to look into it for few days they waved me off saying that the number will be activated within 24hrs "which did not happen even after 72hrs" and then the dialogue was "it will be activated within 2hrs" which failed to happen again.

6.- then i sent a mail asking them to cancel the activation process as it was too slow and too old. To which none replied. Somehow i got in touch with the customer support for postpaid new connection and spoke to them they informed the address verification never happened @airtel who was the second guy who told me he had come for the address verification on 21st oct?

7- 26/10/2017 another guy comes in for the re verification at my office address which airtel claims not to be the right address when the address is still on the official website of the company. And takes my photo and aadhar card number again and informs that the number will be activated by evening. Which was another hope filled lie with ribbons on it.

8. - spoke to the manager of postpaid customer service on 27/10/2017 and as per the manager the number is not activated because the address is not correct then who the was that guy who came in twice and took my aadhar card number and my photo on the address which was earlier given to him??

9. The manager now wants me to walk up to a airtel outlet and have the documents submitted. If i had that kind of free time then i would have walked up to an outlet instead for ordering it online.

10. Then when i told the manager that i will be taking this to social media the manager was casual enough to reply "no issue"

@airtel - please reply to the following few points first.

1. What is the maximum time taken for a postpaid connection to activate? (Took this connecting for my work and 99.9% of my official work is over my number and because airtel messed up everything is now down the drain. How can you make up to the time i wasted?

2. When the fe can come to the address meet me and take the photo of me and my aadhar card then why does everyone else says the address is not right fyi the address is on the official page of the company.

3. I was lied multiple times saying the number will be activated within 24hrs and 2hrs since past one week. How can you make up to these lies?

Regards,
Ehtesham rehman

I have 2:sim card on my phone both are of airtel 4g 3g on 4g hand set i have recharged on 3g till 13 nov 17and till 18.12.17 for my 4g ang i should get 1gb data daily for both the sim. Airtel is often not providing 1gb data some time both my sim are not given the data. I want to report about this. Pl guide me as to what to do where to complaint. Regards gkk

Sir
few minutes back i have linked one of my airtel mobile number [protected] to aadhar.as per govt norms it is free service, but at kota rajasthan, airtel retail shop at vigyan nagar take charges of Rs 20/ for each linking.
that is cheating done by urs retail shop.

I had a airtel mobile number of delhi, but my aadhar card was o[censored]ttar pradesh, so airtel operator asked to port the number from airtel delhi to airtel up, which i did.. Its been 5 days since then. I received an sms yesterday that once the signal of old sim is gone, insert new sim and dial 59059 from it for tele verefication.. But everytime i call 59059, it turns out to be a marketing call for caller tunes and all.. Its been over 13 hours i have inserted my new sim and no televerification call is received.

However, my new sim are having good signal, but i am not able to make any call, nor recharge my number.
Need urgent help.!

I am holding 5 airtel post paid connections and lodged complaints to airtel toll free saying that at my residence am not getting the good coverage. With their primary trouble shooting changed the sim and mobiles but still issue persists. The guys for name sake saying some illogical answers and closing the case. The area i mentioned is a very prime location in hyderabad. With the latest reply i got from one of the executive is they had resolved the issue and i will see the day by day improvements. Are they talking anything about patient getting treatment in icu to see day by day improvement. They are considering me as a foolish fellow who will hear all the non sensible illogical wordings

Primary number :[protected]
Other numbers:
[protected]
[protected]
[protected]
[protected]
Email: [protected]@gmil.com

Sir i have a sim of airtel no [protected] post paid and i convert this sim to prepaid.
Today 28/10/2017 my post paid sim has been closed and other new sim is not active. I approached to customer care many time they not responding in this regard. Kindly help me in this problem because my sim number is important all facilities is connect with this number.
Please solve this problem earliest.

I just now called 198 to know the status of my roaming package that is still active or not but your executive was not providing proper information n said that it is expired this is for the second time your executives from gujarat circle they r not talking n behaving properly with the customers last time i also complaint against this behaviour ur team leader on floor said we got trained like this only we talk to customers in this manner only they r just pathetic in providing information n behaviour m having other postpaid cards from mumbai n whenever i call from tht numbers i get a proper assistance your gujarat circle executives behave like they are talking to some friends or maybe they are not interested to talk to us or solve our problems i request you to please take some action against this behaviour.