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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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V
Vk singh 1986
from Thanesar, Haryana
Oct 23, 2017
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Please provide this offer company send the message rs 399 gives 1gb data per day and gives unlimited calling with 84 validity but company do not provide this offers
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    sumit@100
    from Haridwar, Uttarakhand
    Oct 23, 2017
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    Address: Kanpur, Uttar Pradesh, 208024

    I had ported network from aircel to airtel but after porting i didn't get 4g speed as claimed by airtel ' fastest 4g speed' one of the reason to get attracted towards airtel. I am totally disappointed by airtel's services. Even though i have lodged complain but didn't get satisfactorily response. Please solve my problem as soon as possible.
    My phone no.-[protected]
    Airtel customer support has been notified about the posted complaint.
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      sameer maniyar
      from Vasai-Virar, Maharashtra
      Oct 23, 2017
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      Address: Pune, Maharashtra, 412411

      Mera mobile number he [protected]. Ye airtel company ka number he. Mene is number pe 23 september ko 399 ka recharge karwaya tha. 399 k recharge ki jankari mujhe 121 k best offers se mili thi. Jo k abhi bhi mere number pe ye offer dikh rahi he. Jiska screenshot me bhej raha hu. Mene jo 399 ka recharge karwaya tha uski validity 70 days ki thi. Lekin meri service 28 din me hi band ho gayi. Complaint karne pe company se bola gaya ki vo offer 28 din k liye hi valid thi. Ye pura galat he. Mene sab dekh k recharge karwaya tha. Offer pe saf saf 70 days ki validity likhi huyi thi.
      I want my money back or give me full 70 days validity
      Airtel customer support has been notified about the posted complaint.
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        L
        Lakshman4a6
        from Nandigama, Andhra Pradesh
        Oct 23, 2017
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        Address: Visakhapatnam, Andhra Pradesh

        Hi,
        This is t s s p k l murthy. This is with reference to device request no. 2445520. I have claimed my device as i have subscribed to airtel secure plan. My device was dropped from my pant pocket and display was damaged. Now airtel was telling that, it won't comes under accidental damage but it will be under negligence act. So your device cannot be claimed.
        I have not find any point in airtel terms and conditions about negligence act. I have asked airtel to mark it and send where the point of negligence is mentioned in its terms and conditions. Also how can they say it is point of negligence but not accidental. I have asked them written confirmation regarding above points. But airtel is not giving. Their customer care executives are failed to explain what is accidental damage. Then what the he'll they are selling these plans to customers. I need every thing in written, to proceed in the court of law.
        Airtel customer support has been notified about the posted complaint.
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          RAJENDRA BADIGANNAVAR
          from Bengaluru, Karnataka
          Oct 23, 2017
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          Address: 582101

          We have taken a new sim for old same number which is came out of series with cleared bill..
          The given sim is not activated since from 13 days and previous sim is still running so we are complaining about activation
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            A
            Amankumar922
            from Chandigarh, Chandigarh
            Oct 23, 2017
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            Address: 181102

            Firstiy i recharged with 99 with offer 500mb/day for 28 days and they fooled me by giving just 500 mb and then i talked to customer care and they are saying there is no offer such a type. After this i got offer 149 including 1gb/day. I also asked to customer care person and he said this is valid for my number and i recharged my number [protected] by 149 and i got only 2gb. And customer service person saying that there is no any offer of 149. What the # this company doing with us. Such a rediclious service by airtel. I just want to say such a # company.
            Oct 23, 2017
            Complaint marked as Resolved 
            I'm not asking for anything more. Just i want what airtel giving offer before recharge of 149. You are fooling us. What the fuck you are doing with us.
            Airtel customer support has been notified about the posted complaint.
            I received a offer msg. Rs.244. I recharged it. But no use . He take usual amount for call rates. I fully disappointed with us.
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              A
              Abasaheb Dhepe
              from Panaji, Goa
              Oct 23, 2017
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              Dear sir,
              My mobile no is [protected], i have paid bill rs-2000/- by cash in samir mobile shope - airtel gallery akluj, tal-malshiras, dist - solapur, maharashtra state. I give 2000/-cash on date 14.10.2017, in samir mobile shope, so sir what about my bill till my bill not pay by your gallery what acton i take and inform me
              Regards your customers
              Airtel customer support has been notified about the posted complaint.
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                P
                pratyusha rajana
                from Hyderabad, Telangana
                Oct 23, 2017
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                Address: 500082
                Website: www.airtel.in

                I'm from hyderabad and i'm using 199 plan + 100/- booster (1.5 gb 3g/4g data free @ rs 100).
                I don't know when i have activated that booster and unnecessary i'm paying the extra amount every month.
                I want to deactivate this booster and i'm trying to do this from last 2 months. Either airtel portal or the local dealers are not able to help me to do this simple task.

                Requesting the authorities to simplify the process of deactivation of all kinds of boosters/service packs.
                Airtel customer support has been notified about the posted complaint.
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                  D
                  desaia
                  from Bengaluru, Karnataka
                  Oct 23, 2017
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                  Address: Ranga Reddy, Andhra Pradesh, 500019

                  Very poor network connection. No internet connection though the signal bar indicates 4g.
                  One of the representative said, it would take 90 days to get the issue resolved.
                  Request to refund the bill amount till the issue is resolved and proper network is provided by airtel.

                  I loged a complaint on 15th august 2017 and the issue is not yet resolved.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    ashutosh997
                    from Indore, Madhya Pradesh
                    Oct 23, 2017
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                    Address: Jabalpur, Madhya Pradesh, 482008

                    I want to stop a post paid connection of the no [protected].Please take the necessary steps for the same. every time deferment type billing send to me .
                    i have plan punchers 399/- but this months company send bill 671/- .The company is making us crazy
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                      S
                      sshhaann
                      from Mumbai, Maharashtra
                      Oct 23, 2017
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                      Address: 411047

                      Dear team, i took airtel secure subscription on july 2017. I was about to call, while coming down from steps and my phone's (Iphone 6) screen broken after falling down because of it's slippery back on august and so i complaint for on 14/08/2017 with device claim – service request # 2246861. First of all after submitting all the documents, they sent me several emails that my supporting documents are not attached. After several emails to 121 and device support team with screenshot they convinced that they had some problem at their end. After few weeks they pickup my phone and did an estimation that my iphone repair will be done in approx 26k, while iphone customer care situated at sky max, viman nagar, said it will approx 11800 rs. To get it done. After several follow up airtel secure team replied that they cannot repair it because it has been broken with improper handling, no one pushed me from front or behind and hence it will not be considered as an accident.
                      From my point of view, i haven't thrown it by my own and it is fallen from me while coming down to steps, it must be considered as an accident. Someone can get an injury by falling from steps or bike/car, that itself is an accident.

                      Reply from airtel "we regret to inform that your device claim of rs.26500.0 has been rejected by the insurance company due to improper handling | no proper care of handset has been taken by insured to safeguard the property..

                      For any assistance, please call us at 121 or write to us at hyperlink"mailto:[protected]@in. Airtel.com"[protected]@in. Airtel.com

                      Thanks,
                      Team airtel secure
                      Please click for hyperlink"https://www.airtel.in/airtel-secure-terms"t&c and hyperlink"https://www.airtel.in/airtel-secure-faqs"faq's.
                      This is a system generated mail, please do not reply to this mail.
                      Hyperlink"https://www.oneassist.in"oneassist"

                      I want to sue airtel for this cheat and the harassment what what they gave me during service period and showing fake commitment in advertisement that airtel can take care of one time accidental damage. Kindly support me on this.
                      Airtel customer support has been notified about the posted complaint.
                      Oct 23, 2017
                      Updated by sshhaann
                      Kindly support me on this, as this is my last hope.
                      Hi sshhaann,

                      Is your query resolved? Even i am facing same issue with this Airtel secure.
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                        R
                        ruthresh1
                        from Delhi, Delhi
                        Oct 25, 2017
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                        Address: 500081

                        I have been charged with 250 rs extra every month. I need to call customer care every month its really frustrating and highly irritating. Every time they tell me your issue will be resolved, but it is not been resolved. I strongly feel they are trying to cheat customer. Every time they confirm this is issue from our end and they will resolve it next time and it is repeated very time.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Suryanarayn
                          from Delhi, Delhi
                          Oct 23, 2017
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                          Address: Nagpur, Maharashtra

                          I am using airtel number [protected] for pre paid connection. However, network is very poor in my residence at no.13, iii (Sn), cpwd colony, seminary hills, nagpur. Neither i get net work nor data connection.
                          I have spoken to one of your representative few months back, he said the issue will be resolved but the problem still persists.
                          Please look into the issue and relsolve as soon as possible. Else i may have to port the number to some other service provider.

                          Regards
                          Suryanarayan
                          Airtel customer support has been notified about the posted complaint.
                          Oct 24, 2017
                          Updated by Suryanarayn
                          Complaint not solved till 24/10/2017.
                          Suryanarayan
                          Oct 31, 2017
                          Updated by Suryanarayn
                          Complaint not attended till 31/10/2017. Why such negligence from well reputed Airtel .I am forcing to change other network.
                          Suryanarayan
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                            A
                            Adv.Kushal Kr. Sharma
                            from Noida, Uttar Pradesh
                            Oct 23, 2017
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                            Address: New Delhi, Delhi, 110017

                            I am writing this mail with very pain and anguish that my service provider airtel has closed my postpaid sim without any prior information. I am a litigating lawyer in supreme court of india and other courts of india as well, thus without any prior information when i woke up in morning my number was showing "no service" instead of showing network. Since morning it is not available and due to which i have suffered irreparable loss as i cannot contact any of my clients, associates etc. This is highly unprofessional from their side to which i am complaining. The mobile number i am using is [protected]. I am continuing this number from last 5 years and is a very valuable customer of airtel still they have done this. A necessary action is urgently required in this regard so that they should not do this again with any of there customers.
                            Airtel customer support has been notified about the posted complaint.
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                              K
                              Kümãr Pàwáñ
                              from Patna, Bihar
                              Oct 23, 2017
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                              Address: East Champaran, Bihar, 845432

                              मैंने 449 का एक FRC करवाया था जिसका अभी एक महिना भी नहीं हुआ और समय समाप्त बता रहा है इसका क्या कारण है
                              मेरा मोबाइल नंबर है
                              [protected]
                              PLSSS
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                ashok1608
                                from Nashik, Maharashtra
                                Oct 23, 2017
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                                Dear sir/madam,

                                Recently as per message received from airtel, i had submitted my adhar card xerox to warje airtel shoppee for linking purpose. Airtel shopee person (Sidharth) linked the mobile number with adhar number. After that i saw that without my permission my airtel money bank account was opened and my hp gas subsidy was automatically transferred to airtel money bank account which earlier use to transfer in to my saving bank account from government office. I was surprised, then i went to airtel warje shoppee and met sidharth but he told me that this is not done by us, this has done from airtel office.
                                With out customers consent/sign if airtel is opening customers money bank account and without customers consent if they are transferring hp gas subsidy from saving bank account to airtel money bank account because we linked adhar number to mobile number then this is a serious matter and also a crime.
                                Serious action has to be taken against airtel
                                My mobile number [protected]
                                Airtel customer support has been notified about the posted complaint.
                                Oct 23, 2017
                                Updated by ashok1608
                                Myself and my wife both are having airtel sim cards. We had recharged our airtel sim cards in the month of august 2017 with rs. 399 each for scheme of 1gb data per day and full talk time for 84 days. But since last tuesday our data is getting finished in few seconds without use of netpack. This has been already informed to warje airtel shoppe to mr. Sidharth.

                                Action has to be taken and we should get our data back in to our airtel sim account.
                                My phone number [protected] and [protected]
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                                  Ashishps82
                                  from Mumbai, Maharashtra
                                  Oct 23, 2017
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                                  Address: Pune, Maharashtra, 411041

                                  Team,

                                  I am trying to port out of Airtel as my calling rates and internet usage is too high. Representative who called me to check the reason was really aggregive and non professional to understand my concerns.
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                                    D
                                    DHYANOMICS FOR ALL
                                    from Meerut, Uttar Pradesh
                                    Oct 23, 2017
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                                    Address: Dehradun, Uttarakhand, 248001

                                    I received a message that the sim that i ordered online for my mobile for changing from 3 g to 4 g were not received till now although i received message from airtel that "dear customer, your 4g sim has been delivered at your premises. To activate the new sim sms sim ti 121 and enjoy 4g speed at 3g prices. For further assistance, sms get4g to 121.
                                    I asked my postman and he said he did not get so how can he deliver.
                                    I do not know where they delivered and what happened to sims.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Jitmbgr
                                      from Delhi, Delhi
                                      Oct 23, 2017
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                                      Address: Balangir, Odisha, 767001

                                      I have 70 airtel numbers those are distribute to my staff. Here signal is too poor, i repeatedly complain to your agent but problem is not solve till now. Other sight my outgoing is stop today noon 12pm on wards, because your agent is not collect the billing cheque from me before 6days. So what can i do. Continue those number or not...

                                      Jitm balangir
                                      Idco land, back of bsnl office
                                      Balangir (Odisha) india
                                      Pin-767001
                                      Airtel customer support has been notified about the posted complaint.
                                      Internet not working on landline 4295066 for last one week
                                      Kindly do the needful
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                                        Md mahin reza
                                        from Bihar Sharif, Bihar
                                        Oct 23, 2017
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                                        Address: Kishanganj, Bihar, 855107

                                        Airtel is the one of the poorest network in my city we can't use net and can't talk properly . And whem we try to call customer care we can't connect to them . Airtel makes us fool to say that it is the fastest network in india .
                                        Airtel customer support has been notified about the posted complaint.
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