Airtel Complaints & Reviews

Hello Team,

I did recharge of Rs 479/ Rs Online airtel recharge form airtels portal Today but it's not reflecting . My services are not working even I won't make call to customer care .

Date: 20 Sept 2022, Tuesday
Order #[protected]

Payment reference :[protected]

Please check and resolve issue immediately, my services are are completely stopped due to this issue of Airtel

I hope you will look in this, Considering I am old Customer of Airtel

When i taken airtel digital Tv connection they took Rs. 1500/- in the name if security Deposit and said that it will be refunded after one year. But after one year they denied the same stating that you habe used plan less than Rs. 12 per day. At starting no one explained this, now they dont want to refund the same. Cheating process by airtel. I will put this case into consumer court.

Always 5 rupees are cutted from and I have to pay 500 rs each months so i request you to close the services..
Thank you.

Airtel account No:[protected]
Register mobile no for this connection:[protected]

Let me brief you the refund issue I have been facing since last month.

I bought new Airtel fiber connection with 699 package on August 11th by paying the amount of rs 1501.18.

So part of this connection, I got a broadband connection and a new DTH connection. But I did not want DTH TV connection, since there is no purpose for DTH. So I called on same day itself to Airtel customer care to cancel only DTH connection but I was told like DTH connection can only not be cancelled but complete connection needs to be cancelled and I would get refund for the connection I paid by customer care executive.

So I asked to cancel whole connection and I went ahead with new Airtel broadband connection by opting 6 monthly plan by paying rs 3500.

So the issue here is I haven't yet received any refund amount as I promised by Airtel customer care.

Can you please do the needful on this issue and refund my money back as soon as possible.

Regards
Kumar p

We are corporate subscriber and since last one week, we are experiencing issues with the network connectivity. Calls are dropped, phone not reachable, switched off etc.

When contacted with CSE, after follow up he mentioned that the engineer will reach after another 3/4 days.

Surprisingly, Airtel is so careless about corporate customers???

Airtel is the worst service provider in India, they won't resolve any sort of requests raised by customers, I've took fiber connection, and due to the issues I've stopped using their services in July after that they kept on generating bills even after speaking with them several times I've spoke with a superior gautami of airtel, she's the worst member and her team, communicating to customers, totally 8 thousand rupees I've paid to airtel for not using their services,
Thanks to airtel and the officers who are encouraging this kind of scams in India

I have done my recharge for mobile in Airtel Website on[protected]. My order ID is[protected]. For RS 1799. From my bank account amount has been deducted. But this transaction is failed. Even after 10 days this amount is not refunded to my account. I am having account in ICICI bank. When i will get back my money.

I recharged my prepaid Sim with 999 and i can't activate Amazon prime membership it blurred at the claim

Im using apple iPhone and facing issue on internet service at 7:30pm to 12 pm raised complaint through my airtel app but it shows my concern my resolved, but In reality my problem was not resolved and facing this issue even now, so using my cousins data as hotspot to raise this issue
Please take this issue as prior and so needy

As stated by Airtel, they have increased the network coverage in Gulakmale village. I am still having call drop, call not connected, not able to get incoming call and internet issues.

Sir at our home in the night internet doesn't work.and when we call to any no. The internet starts working in our area. There 30/40 users all are troubled by this problem we can't study online in nights. Sir plz respond I complaint many times to airtel customer support but they never responded me. That's why i came here.day time internet works average but in the night stops working

I have never sent an SMS to[protected]. But I have been asked to pay Rs. 5 saying I have sent SMS to this mobile no.[protected]. Can it be looked into?

I ported my number from Vodafone to Airtel postpaid and the network activation was supposed to happen on Saturday 17 September, at 10PM. I was told it would happen immediately and even their website states "There is no downtime during the day, and you continue using your existing number until the MNP process has been completed."

I just need to restart my phone and activate new SIM by calling 59059. However, I have no network on my new SIM. Customer Care is saying it is activated, but there is still no network. They can't let me talk to a senior person, or a technical person who can help. I'm supposed to visit an Airtel store to resolve the issue but they said it's a Sunday holiday for AIrtel stores so I will have to wait another 24 hours.

No network, no one to talk to, no one to visit. "We can't help you, just please wait." is what I am told.

Hello
i have a postpaid family plan, with unlimited data.
mt mobile data is not working. i have 3-4 bars and the 4g symbol is there.
but there is no connectivity.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

This message show every porting code

I made a payment by credit card for services on phone No [protected].
I received an acknowledgement. The money is showing as received but the service is not activated. E mails are rejected saying e mail not registered, dialing customer care on 121 gets invalid number.
No option to talk to a human is provided.
Just give the run around by automated systems.

Incident happened on 4/9/2022 (For ref. photo in attachment)
My phone no-[protected]

[Resolved] Bharti Airtel Limited — Deducting excess money from fastag
S
sachinsharma335
from Ludhiana, Punjab
Sep 14, 2022
Phone/Mobile Number: [protected]

I bought Fastag from Airtel in nov2020. On 4/9/2022 When I travel through car at toll Tax Barrier, Toll gate was not opened after few minutes, a man sitting inside cabin, open toll gate manually by feeding car number, due to this they deduct 150 rupees in place of Rs.135. Same day when i came back and passing through same Toll Tax barrier after 3-4 hours, same problem occurred, they practice they did to open Toll gate and deduct Rs.150 in place of Rs. 35 . I have raised complaint against this through mails (for ref.attachment ) or telephonic discussion with customer care executive but no action has taken by airtel team and not taking my issue seriously. Due to faulty Fastag i bear loss of around[protected] rupees, time and petrol loss also.

Someone has called and told that he is calling from block(BAO kalyanpur) regarding the Agriculture reward money of Rs: 8000 which needs to transfer in your bank account and for that We require your bank details such as debit card number and paytm number. After sharing only Debit card number immediately I received a SMS of purchase of amount Rs.49500 of name of Airtel Money. We have not shared any OTP or not clicked on any link but amount deducted from the account.

Please refund back the money in account from which it get transferred.

Scammer Number: [protected] (from this number I got a call to share the details).

Sir,
On 13th August Your Airtel Executive called regarding offer on 6month plan and sent a link on the registered mobile number
It was a link for 6 month payment of rs 2886 which i paid using my credit card but the transaction failed and money got deducted I called airtel customer care they said i will reflect back in 7 working days and also confirmed the transaction with card company which they said was successful and transferred to the merchant account

I raised 2 complaints already
[protected] on 20th August
[protected] on 1st sept

both were closed by your side without resolving the issue

It has more than 1 month still money is not refunded
Please see to the issue

Dear Airtel provider,

I have prepaid Airtel in Maharashtra. I cannot send or receive SMS from international numbers (US, EU, etc). My overseas family checked with their service provider and they have no problem sending SMS to other numbers in India. When they send me an SMS, it does not work.