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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 103

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E
Euma
from Chennai, Tamil Nadu
Apr 25, 2022
Resolved
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Resolved

I submitted a complaint reg the above issue. But it does not appear in the list of complaints in my account
May 2, 2022
Complaint marked as Resolved 
It is not resolved but it appears that the complaint is closed
Airtel customer support has been notified about the posted complaint.
Is there a confusion regarding the complaint. While I never closed the complaint as the problem is pending and not resolved I stress that necessary steps to resolve the issue must be taken
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    balaraj80
    Apr 25, 2022
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    I have recharged my airtel prepaid no on 10.4.2022 for 799 rs Order Id:[protected] through net banking.The transaction failed and money has been deducted.It’s been more than 2 weeks still my money has not been refunded.plz do the needful.
    Airtel customer support has been notified about the posted complaint.
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      G
      gauravkgoyal17
      from Delhi, Delhi
      Apr 25, 2022
      Resolved
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      Resolved

      Removal of broadband junction box

      Address: Gurgaon

      There are two Airtel Broadband junction box installed on my boundary wall. These boxes were installed without my knowledge.

      It is requested to remove or shift the Airtel Broadband Junction Box at the earliest. Else, I will have to cut the wires.

      Gaurav
      [protected]
      O-36, South City 1, Gurgaon...
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      A
      Anva
      Apr 25, 2022
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      Address: Airtel, Bengaluru

      My residence is on the 9th Main, 7th Cross, Hanumanthanagar, Bengaluru 560019. A few days back, Airtel personnel dug up the foot path in front of my residence by removing two slabs to erect a pole. Not sure if they have the BBMP approval for the same which is mandatory.
      The digging is visible on the surface of the road. The surface of the road remains broken with the slabs lying against the pole. The Airtel personnel have crudely covered the digging with mud and have not completed the concrete work to ensure that the slabs are put in place as before. This is creating a lot of parking issues.
      I was out of station the whole of last week and came to know about this only today.
      I have attached pictures.
      I shall be forced to lodge a police complaint against Airtel, Bengaluru and also take up with the BBMP authorities in case they have accorded permission for digging the place to erect a pole. and damaging public property.
      Anand
      +2 photos
      Airtel customer support has been notified about the posted complaint.
      Apr 29, 2022
      Updated by Anva
      Have not received any update as of date. No action has been taken by Airtel on getting the place spruced up
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        S
        Sarvesh Deshmukh
        from Aurangabad, Maharashtra
        Apr 25, 2022
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        Address: L 68/3 Rishiprassad N9 Cidco Aurangabad

        Airtel has good expansion of their connection. But there is only one connection box in my locality it is full.
        Please install a connection box in my locality.
        Airtel customer support has been notified about the posted complaint.
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          V
          vijayalakshmiAkkala
          Apr 25, 2022
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          Dear team,

          Hi i am Vijayalakshmi AndhraPradesh, recently i have did a recharge transaction through Gpay. But accidently i have entered wrong no(which I have used previously) during the transaction.

          Kindly reverse the same in correct mobile no.
          I have already message the same information to “59109” but i got respond “transaction id should be 10 digits where as mine is 12”

          Now please do the same on urgent basis…. Details are as below….

          Date - 24/04/2022

          Correct mobile number- [protected]

          Wrong mobile number- [protected]

          Amount -239

          Transaction id :[protected]
          +1 photos
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            V
            Vibhor Jund
            from Noida, Uttar Pradesh
            Apr 24, 2022
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            Airtel fiber connection promised to be disconnected within 1 day but now asking to wait for 7 days for disconnection to occur, moreover the disconnection request is showing ETA of 8th June ? I have jiofiber active now, why should I pay for airtel broadband connection for next 7 days ? Why is it so that connection requests takes 1 day to provision and 7 days to de-provision ?
            +1 photos
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              A
              Abhishek airtel
              from Kolkata, West Bengal
              Apr 24, 2022
              Resolved
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              Resolved

              Address: Tikabigha bodhgaya
              Website: Pos details not found error

              Dear Team sir my airte lapu number se koi bhi new sim chalu nahi kar pa rahe hai to please aap ise thik kar dijiye thank you 🙏

              [ Pos details not found error ]
              Apr 25, 2022
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
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                A
                Abhishek airtel
                from Kolkata, West Bengal
                Apr 24, 2022
                Resolved
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                Resolved

                Address: Tikabigha bodhgaya
                Website: Pos details not found error

                Dear Team sir my airte lapu number se koi bhi new sim chalu nahi kar pa rahe hai to please aap ise thik kar dijiye thank you 🙏🙏
                [ Pos details not found error ]
                +1 photos
                Apr 25, 2022
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
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                  A
                  from Ghaziabad, Uttar Pradesh
                  Apr 23, 2022
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                  Before due date requested to close services.
                  1.Received a call, why to close. Informed as of now not required.
                  2.The executive offered on Rs 250 per month security connection can continue.
                  3. Denied the offer ask to disconnect permanently.
                  4.Er Dharmendra came for disconnection, in between one call came and informed being a PRIVILEGE CUSTOMER need not to pay security amount for six months and only pay the monthly outstanding.
                  5. Clear the outstanding same day.
                  6.Received bill Rs 974, with security charge and late fee.
                  7.Put mail subsequently to airtel.
                  8.Next day received a call and said your bill reverted you get a message.
                  9. Again received a call from airtel lady executive mentally screwed over a hour for payment.
                  10. Receiving everyday 3-4 message for payment.
                  Please resolve the issue.
                  Mentally harassment.
                  I am a hypertension patient.
                  Regards
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    Manorma_sh
                    from Delhi, Delhi
                    Apr 23, 2022
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                    Address: Delhi
                    Website: airtel

                    Hi,
                    I am Manorma Sharma from delhi,
                    23 April 2022,
                    Dear Sir,

                    I have recharged one of my relatives Airtel number using Airtel thanks app using UPI on 22 april 2022. Though recharge is shown as successful and amount is also deducted from my bank account, but recharge is nor reflecting in his mobile no. neither on airtel thanks app.
                    I have contacted the airtel customer support but didn't got the help, also mailed the team regardning the issue but didn't got any result as of now. Its completely one day I am trying alot to get support from airtel but didn't got.

                    In the above request, I would like you to do the needful as early as possible.

                    Thank you,
                    Manorma Sharma
                    Email Id - [protected]@gmail.com
                    Mobile No.- [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      kvc1
                      Apr 23, 2022
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                      No proper response. Technician not picking up the call. Behind customer for days and not responding properly. Wired is fixed but to get the router activated need to wait for days
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        RajneeshR83
                        from Pune, Maharashtra
                        Apr 23, 2022
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                        Address: Pune

                        I was facing issues with Airtel from January 2022. On March 2022, I raised the request for disconnection to which they said it'll take 7 days to disconnect. After few days I called their customer care to confirm of the disconnection to which they said Yes.

                        On April 2022, I was charged for March 2022. I again called their customer care and complained, they told me that my disconnection request was cancelled, this was to my surprise. I told them that I have not used their broadband data from the end of February 2022 as I was using Tata fiber connection. They told me they'll look in to it and take appropriate action .

                        Now, I have getting frequent call from their team and harassing me saying that I have to pay for the month of March 2022 otherwise they'll not disconnect my broadband service.

                        Please look into it.
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          Madhumitha Kumar
                          Apr 23, 2022
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                          Address: India

                          Deficient service and fraud by airtel.
                          I have a post paid connection for which I pay a monthly bill. But for over 12 hours my internet isn't working and they aren't resolving it.
                          Airtel customer support has been notified about the posted complaint.
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                            jitu12x
                            from Haldwani, Uttarakhand
                            Apr 23, 2022
                            Resolved
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                            Resolved

                            Address: Haldwani Talli, Haldwani, Nainital Uttrakhand (India)

                            Hey!

                            I'm registered 25 March Airtel XStream new connection by employee "Prabhat Kumar Mobile Number +91 [protected]" but after 2 days 27 March he called me your connection cancelled and refund your amount ₹2829 within 7 days reason is long wire connection but I'm not received my amount today 23 April or employee "Prabhat Kumar" and "Susant Mobile Number +91 [protected]" their office member not attend my call and also no text reply. Sometimes they pickup the call and called me wait some time within 1-2 days your refund receive you in your payment wallet you use but day by day skip the refund time.

                            Local Airtel Store Employees and also emails support, customer care support etc. not respond me about the situation. Always ignoring my calls and text. They are always giving me the excuses I have other works also to focus on it, Send me the payment now otherwise I have to take more legal actions against you. I have wasted lots of time on you will you give me that time tell me? That I have spend on you.

                            Last 28+ days I'm waiting to receive my refund but now your excuses is on the way. I have done mail many times but didn't get any response. Always received mails send the details, send the details. Many times I send the whole details with screenshots & bank statements but not yet any solution.

                            What's your next step?

                            Send my refund immediately I'm not waiting for any minutes, hours and days.

                            I hope you understand and resolve this issue as soon as possible. I need to claim my amount.

                            1. I don't know what is CAF Number.😒

                            👉 Lead ID - 41-[protected]

                            2. Installation Address

                            👉 Talli Haldwani, Haldwani (Nainital) Uttrakhand, India

                            3. Applicant Name & Number

                            👉 Name - Jitendra Maurya

                            👉 Number - +91 895xxxx489

                            My Details are as follows

                            Name - Jitendra Maurya

                            Phone Number - +91 895xxxx489

                            Location - Talli Haldwani, Haldwani (Nainital) Uttrakhand,

                            Landmark - Uttrakhand Open University

                            Thanks & Regards
                            +2 photos
                            Apr 25, 2022
                            Complaint marked as Resolved 
                            This person (Prabhat Kumar) registered me to provide new connection but after 2 days cancel but 28+ days gove but not received refund then I decided to complaint here then after 1 to 2 days I received call and sms by company and employee before complaint they not respond me no text reply no calls. After complaint the person prabhat kumar call me again then again to solve the problem and finally he scared to lose the job then he give me refund own account or called me if company refund you then send me amount. I'm give him believe to give their amount back if company give me. I appreciate Government of India to give me this portal I'm frustrated last 28+ days. I'm promise if company refund payment then I'm give him back their amount.😍
                            Airtel customer support has been notified about the posted complaint.
                            Apr 25, 2022
                            Updated by jitu12x
                            Now I'm receive payment by Prabhat Kumar and problem is solved.
                            Thanks to Government of India to us Customer Complaint Portal.😍

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                              S
                              Sravani Vankadara
                              Apr 22, 2022
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                              Address: Jangareddygudem `

                              As my recharge got expired, i have recharged my airtel prepaid from airtel app, however money got deducted from Paytm wallet but recharge was not successfull
                              Transcation ID : [protected]
                              Order ID:[protected]

                              I have performed recharge again with UPI ID, then also money got deducted from my ICICI, but recharge was not successful
                              18 Apr 22 UPI/[protected]/UPI Transaction
                              Could you please help me to get my money back to my account
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Ankurgupta4831
                                Apr 22, 2022
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                                Address: Noida
                                Website: Airtel

                                On 13th april 2022 i booked airtel xtream fiber and the next day engineers came and told that connection is not their in our location and they told that i would be getting a refund.
                                But i had not got any response yet.
                                Please help me get my refund.
                                Airtel customer support has been notified about the posted complaint.
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                                  Amsa Varshini
                                  from Kanyakumari, Tamil Nadu
                                  Apr 22, 2022
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                                  I accidentally recharged a wrong mobile number Instead of my number, I used Airtel website and paid through amazon pay, they suggested to contact operator and I have written an email as well and didn't got any replies. The text services says that “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
                                  Wrong recharged number:[protected]
                                  Right rechargeable number:[protected]
                                  Transaction ID:[protected]
                                  Recharged amount: 839
                                  Date: 22.04.2022
                                  +1 photos
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                                    Amsa Varshini
                                    from Kanyakumari, Tamil Nadu
                                    Apr 22, 2022
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                                    I accidentally recharged a wrong mobile number Instead of my number, I used Airtel website and paid through amazon pay, they suggested to contact operator and I have written an email as well. The text services says that “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
                                    Wrong recharged number:[protected]
                                    Right rechargeable number:[protected]
                                    Transaction ID:[protected]
                                    Recharged amount: 839
                                    Date: 22.04.2022
                                    +1 photos
                                    Airtel customer support has been notified about the posted complaint.
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                                      Amsa Varshini
                                      from Kanyakumari, Tamil Nadu
                                      Apr 22, 2022
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                                      I accidentally recharged a wrong mobile number Instead of my number, I used Airtel website and paid through amazon pay, they suggested to contact operator and I have written an email as well and didn't got any replies. The text services says that “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
                                      Wrong recharged number:[protected]
                                      Right rechargeable number:[protected]
                                      Transaction ID:[protected]
                                      Recharged amount: 839
                                      Date: 22.04.2022
                                      +1 photos
                                      Airtel customer support has been notified about the posted complaint.
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