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M
mettal world
May 17, 2022
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Line not working from[protected] but still my issue not solved

here is my mail complaint and there worst reply

Gmail RAMESH CHANDAN
TEL NO.[protected] REG. TEL. LINE NOT WORKING
6 messages
RAMESH CHANDAN Tue, May 10, 2022 at 12:04 PM
To: [protected]@in.airtel.com, 121
Dear Sir,

Landline no[protected]
Relationship no[protected]

As mentioned above, tel.no is not working. Kindly send your person to check & rectify the problem as soon as possible. .

Thanking you,

REGARDS,

METAL WORLD

229, LINGHI CHETTY STREET,
PARRYS, CHENNAI - 600001
PHONE :[protected] / 42159939
E-MAIL : [protected]@gmail.com

MOBILE:
KUSHAL R. CHANDAN[protected]
RAMESH P. CHANDAN[protected]
121 Tue, May 10, 2022 at 1:45 PM
To: "[protected]@gmail.com"
Dear Suresh Shah,

Greetings from Airtel!

This is in reference to your email informing us about internet services not working on your airtel landline number [protected].

I have registered your complaint and the reference number is [protected] . Let me assure you that the issue will be resolved within 24 hours.

Inconvenience is deeply regretted. We appreciate your cooperation in this regard.

In future to check any network issue & raise a complaint, view & pay bills, manage your account efficiently, track your usage, claim rewards & much more by clicking on the following links www.airtel.in/5/dsl

Hope it helps!

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions

From: RAMESH CHANDAN
Sent: Tuesday, May 10, 2022 12:04 PM
To: [121, 121 ]
Subject: TEL NO.[protected] REG. TEL. LINE NOT WORKING

** External Email. Treat hyperlinks and attachments in this email with caution. **

[Quoted text hidden]

********************************************************************************...
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited . The information contained in this mail is propriety and strictly confidential.
********************************************************************************...

“CONFIDENTIALITY NOTICE This e-mail message and any attachments are only for the use of the intended recipient and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient, any disclosure, distribution or other use of this e-mail message or attachments is prohibited. If you have received this e-mail message in error, please delete and notify the sender immediately. Thank you.”
RAMESH CHANDAN Fri, May 13, 2022 at 10:28 AM
To: 121
Dear Sir,

Remainder

Thanking you,

REGARDS,

METAL WORLD

229, LINGHI CHETTY STREET,
PARRYS, CHENNAI - 600001
PHONE :[protected] / 42159939
E-MAIL : [protected]@gmail.com

MOBILE:
KUSHAL R. CHANDAN[protected]
RAMESH P. CHANDAN[protected]

[Quoted text hidden]
121 Fri, May 13, 2022 at 10:53 AM
To: "[protected]@gmail.com"
Dear Suresh Shah,

Greetings from Airtel!

This is in reference to your email informing us about landline services not working on your Airtel account number 10260983.

I have registered your complaint and the reference number is [protected]. Let me assure you that the issue will be resolved within 24 hours.

Inconvenience is deeply regretted. We appreciate your cooperation in this regard.

In future to check any network issue & raise a complaint, view & pay bills, manage your account efficiently, track your usage, claim rewards & much more by clicking on the following links www.airtel.in/5/dsl .

Hope it helps!

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions

From: RAMESH CHANDAN
Sent: Friday, May 13, 2022 10:28 AM
To: [121 ]
Subject: Re: TEL NO.[protected] REG. TEL. LINE NOT WORKING

** External Email. Treat hyperlinks and attachments in this email with caution. **

Dear Sir,

Remainder

Thanking you,

REGARDS,

METAL WORLD

229, LINGHI CHETTY STREET,
PARRYS, CHENNAI - 600001
PHONE :[protected] / 42159939
E-MAIL : [protected]@gmail.com

MOBILE:
KUSHAL R. CHANDAN[protected]
RAMESH P. CHANDAN[protected]

On Tue, May 10, 2022 at 1:45 PM 121 wrote:
Dear Suresh Shah,

Greetings from Airtel!

This is in reference to your email informing us about internet services not working on your airtel landline number [protected].

I have registered your complaint and the reference number is [protected] . Let me assure you that the issue will be resolved within 24 hours.

Inconvenience is deeply regretted. We appreciate your cooperation in this regard.

In future to check any network issue & raise a complaint, view & pay bills, manage your account efficiently, track your usage, claim rewards & much more by clicking on the following linkswww.airtel.in/5/dsl

[Quoted text hidden]
[Quoted text hidden]
RAMESH CHANDAN Sat, May 14, 2022 at 10:54 AM
To: 121
Hi
Still my complaint has not been solved

It's almost 5 days gone and still nobody called,

Thanking you,

REGARDS,

METAL WORLD

229, LINGHI CHETTY STREET,
PARRYS, CHENNAI - 600001
PHONE :[protected] / 42159939
E-MAIL : [protected]@gmail.com

MOBILE:
KUSHAL R. CHANDAN[protected]
RAMESH P. CHANDAN[protected]

[Quoted text hidden]
121 Mon, May 16, 2022 at 12:59 PM
To: "[protected]@gmail.com"
Dear Customer,

Greetings from Airtel!

This is in reference to your email informing us about landline services not working on your airtel account number 10260983.

I have registered your complaint and the reference number is [protected]. Let me assure you that the issue will be resolved within 06:30 PM on[protected].

Inconvenience is deeply regretted. We appreciate your cooperation in this regard.

In future to check any network issue & raise a complaint, view & pay bills, manage your account efficiently, track your usage, claim rewards & much more by clicking on the following links www.airtel.in/5/dsl

Hope it helps!

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions

________________________________________________________________________________...
From: [protected]@gmail.com

Sent: May 14, 22, 10:55 AM

To: [protected]@airtel.com

Subject: Re: Re: TEL NO.[protected] REG. TEL. LINE NOT WORKING

** External Email. Treat hyperlinks and attachments in this email with caution. **

Hi
Still my complaint has not been solved

It's almost 5 days gone and still nobody called,

Thanking you,

REGARDS,

METAL WORLD

229, LINGHI CHETTY STREET,
PARRYS, CHENNAI - 600001
PHONE :[protected] / 42159939
E-MAIL : [protected]@gmail.com

MOBILE:
KUSHAL R. CHANDAN[protected]
RAMESH P. CHANDAN[protected]

On Fri, May 13, 2022 at 10:54 AM 121 wrote:
Dear Suresh Shah,

Greetings from Airtel!

This is in reference to your email informing us about landline services not working on your Airtel account number10260983.

I have registered your complaint and the reference number is [protected]. Let me assure you that the issue will be resolved within 24 hours.

Inconvenience is deeply regretted. We appreciate your cooperation in this regard.

In future to check any network issue & raise a complaint, view & pay bills, manage your account efficiently, track your usage, claim rewards & much more by clicking on the following linkswww.airtel.in/5/dsl.

[
Airtel customer support has been notified about the posted complaint.
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    M
    Mahimasajith
    from Palakkad, Kerala
    May 17, 2022
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    Sir I recharge to my husband's number [protected] instead of recharging my number with amount 209 today morning and my transaction I'd is CICAgODr5YW4CQ I don't want recharge on my husband's number because I already recharged my husband's number for next one month. Plzzz help me out and refund my money back. I have recharged through Google pay app.
    Attaching my screenshot of transaction, Google pay has asked me to share my screenshot and orn, they have instructed me to contact the service provider as they will be only able to help me. So, airtel only can refund my money. Kindly help me in refunding my amount (209 rupees)
    Airtel customer support has been notified about the posted complaint.
    May 17, 2022
    Updated by Mahimasajith
    Sir I recharge to my husband's number [protected] instead of recharging my number with amount 209 today morning and my transaction I'd is CICAgODr5YW4CQ I don't want recharge on my husband's number because I already recharged my husband's number for next one month. Plzzz help me out and refund my money back. I have recharged through Google pay app.
    Attaching my screenshot of transaction, Google pay has asked me to share my screenshot and orn, they have instructed me to contact the service provider as they will be only able to help me. So, airtel only can refund my money. Kindly help me in cancelling recharge and refunding my amount (209 rupees)

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      2
      2Babuu
      from Chennai, Tamil Nadu
      May 17, 2022
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      I am Vezhavendhon.S.

      My daughter is having an Airtel mobile connection bearing number[protected].

      On[protected], she received an abusive message from an unknown number bearing number[protected]. It is a mobile message, not a whatsapp message. Also she received more than 20 missed calls. She did not attend the call. The next day, I was informed of this issue, then I called that number. But No response from the other side. We immediately took a screenshot of the call and message details.

      We raised the issue to the Police and National Commission for Women. A CSR was generated. We were informed that AIRTEL is the service provider for this number[protected].

      The document was forwarded to the Cyber Crime Department. Cyber Crime were investigating this issue, and sent a request to Airtel for the call details of that number [[protected]].

      We were informed that they have received the details from Airtel.

      We visited the cyber crime department office on[protected]. We were informed that the abusive message delivery detail was not reflected in the Airtel call list. The cyber crime department said, since the message delivery was not reflected in the Airtel call list, they cannot take further action.

      Now my query is,

      1) We received the message from that mobile number [[protected]]. It is a REGULAR MESSAGE not WHATSAPP message.
      2) We have the screenshot proof.
      3) But the Message delivered to us was not reflected in the Airtel call history list. If a delivered message was not reflected in the Airtel caller list, then IT IS A CLEAR SECURITY LAPSE FROM THE AIRTEL DATA MANAGEMENT.
      4) Why was the message delivered to us not reflected in the AIRTEL caller list?

      I require proper enquiry from AIRTEL on this issue and looking for a reply from the AIRTEL.

      I suspect, due to external influence, the message was deleted to interrupt the cyber crime case.
      Airtel customer support has been notified about the posted complaint.
      May 17, 2022
      Updated by 2Babuu
      If AIR TEL wants the screen shot of the message, I am ready to share the same. I am ready to surrender the mobile phone for any forensic inspection.
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        C
        Csshubhamgoyal
        from AMBALA, Haryana
        May 16, 2022
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        I have taken airtel dth xstream box on 15th may 2021 and airtel has taken 1500 as a security deposit with a condition that i have to use it for atleast 1 year and after 1 year when i am disconnecting dth and asking for refund of security deposit, airtel is giving various reasons for not refunding my security.
        On mail i received reply that my connection is in inactive mode from 1st june to 11th june 2021.. and when i got a connection there is a offer that first month of service is free..which means from 15th may to 14th june 2021 i got free service then how it can be possible that my dth is inactive at that time. Airtel is making fool of everyone and looting innocent peoples money.
        My airtel dth connection id is +[protected] and my contact number is [protected]

        Please help me to resolve issue as early as possible.
        Thank you
        Airtel customer support has been notified about the posted complaint.
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          V
          Vivek Vive
          May 16, 2022
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          Address: Tiruppur

          I purchased two broadband connections for different locations. However one has been cancelled but I did not receive refund. It has been two months... No response from Airtels end.. Not responding to my calls.
          Airtel customer support has been notified about the posted complaint.
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            M
            Mohamed Riyasudeen
            May 16, 2022
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            I am NRI. I have airtel number and been recharged every month to extend validity. But suddenly it got disconnected and showing no sim now
            Airtel customer support has been notified about the posted complaint.
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              S
              Santanu Vishkarama
              May 16, 2022
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              Address: Babhani post Babhani sonbhadra Uttar Pradesh

              Lapu number [protected]
              Shop name Shantanu mobile shop
              Activation chalu karna hai
              Distributor number [protected]
              FSC number [protected]
              TM Name Nitesh Pandey
              Airtel customer support has been notified about the posted complaint.
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                D
                Dhananjoy Chattopadhyay
                May 16, 2022
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                Sine morning go on changing the name and no body is rectifying.
                Hi, your request no [protected] has been assigned to engineer GowriShankar G. He will be visiting your premises between (16 May 2022 10:15:00 AM - 16 May 2022 10:20:00 AM). To track your request, click www.airtel.in/track-order . To get 100% Wi-Fi Coverage at your home, click www.airtel.in/wifi-coverage-plus .

                Hi, your request no [protected] has been assigned to engineer Shekar BV. He will be visiting your premises between (16 May 2022 10:15:00 AM - 16 May 2022 10:20:00 AM). To track your request, click www.airtel.in/track-order . To get 100% Wi-Fi Coverage at your home, click www.airtel.in/wifi-coverage-plus .
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Shorif Chowdhury
                  May 16, 2022
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                  Complain about network issue in Saudi Arabia

                  Address: Al Baik jabal Noor Makkah

                  Dear sir
                  I would like to inform that my airtel sim is not working in Saudi Arabia I need to use in Saudi Arabia international rooming.
                  So please need your support
                  [protected]@gmail.com
                  Thank you🙏...
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                  smsharma0303
                  from Lucknow, Uttar Pradesh
                  May 16, 2022
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                  Address: C27 Sainik Nagar Raibareilly Road telibagh lucknow pin code 226025

                  Hi team.

                  I want to complaint for airtel as they have damaged porch in from of my residential property without any permission for putting underground wires and building chamber. When asked not to do so they have gone against us without any legal notice.
                  Please take immediate action else we will have to file complaint and take this matter further.

                  Thanks
                  Suman Sharma
                  Airtel customer support has been notified about the posted complaint.
                  How soon can i get the response . It's urgent please help us with this . This is an absolute joke in the name of government they are ripping off public
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                    S
                    Saahil.shirodkar
                    May 15, 2022
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                    Address: Mumbai India

                    I recharged my number with a data booster pack of rs58 at around 5 pm through Google pay upi and it was successful. I even got a message from airtel showing a successfull recharge and a transaction id . How ever i was unable to use the internet and when i checked the airtel thanks app it shows that i dont have any data left, when actually i should have 3 gb of data. The funny thing is that when i went through my transection history it says that i just recharged with rs 58 data booster but some how airtel denies to give me the data that i just paid for
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      sreen.purushotham
                      from Karimnagar, Andhra Pradesh
                      May 15, 2022
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                      UPC CODE not generating on My Airtel number .
                      When I sent "PORT XXXXXXXXXX" to 1900 instead of getting UPC CODE Error Message is coming.
                      But your customer care executives are Telling Time and Date o[censored]PC CODE Request received By you. But I am getting Message like Below
                      UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                      I am spoken many Times with your customer care executives They are simply skipping This much Trouble can not give to customer to port out from this Network.
                      If this is showing under LAPU na Kindly remove from LAPU Business line.
                      Kindly solve this issue as soon as possible to generate UPC CODE on My Number
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Aishwariya Dhaygude
                        from indore, Madhya Pradesh
                        May 15, 2022
                        Resolved
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                        Resolved

                        Address: B 502 malay gokuldham society Indore

                        My internet connection not working from continuously 10 days its showing Los and when I am complaining to customer care they are not giving proper respond .I am getting fed up worst worst situation and customer service
                        Jul 6, 2022
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        May 15, 2022
                        Updated by Aishwariya Dhaygude
                        Not resolved yet
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                          S
                          sam_boy
                          from Delhi, Delhi
                          May 14, 2022
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                          While making payment to my airtel broadband bill amount of Rs 588.82 on 13/05/22 through airtel payment bank my bank account debited twice but both time showed payment failed at their end don't know where this money has gone and why this has happened their services seems highly unreliable and untrustworthy also their customer care is two steps ahead nodal officer denied any such transaction and money collected by them such shameless lier my Rs 1177.64 stuck with airtel payment bank they should refund the same without any delay

                          I learned with airtel payment bank one's hard-earned money is at risk

                          One transaction ID [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            B
                            Bains Bros. Film & Production
                            May 14, 2022
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                            Website: [email protected]

                            I am airtel customer bearing no. [protected] I want to port out my no. To other company. But they are not providing the UPC code without any reason. I have made advance payment for next bill. Yet I am getting message that your request for UPC code could not be processed.. Pls help to resolve this issue
                            Airtel customer support has been notified about the posted complaint.
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                              B
                              bharathi5588
                              May 14, 2022
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                              I did a recharge of Rs.455 unlimited plan to a different number from My Airtel App, instead it recharged the plan to my own number account.
                              Kindly help me in reversing the recharge to correct number.

                              wrong number : [protected]
                              Amount: 455
                              correct number :[protected]
                              transaction Id : [protected]
                              date : 14/05/2022
                              Airtel customer support has been notified about the posted complaint.
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                                Espiez
                                from Hyderabad, Andhra Pradesh
                                May 14, 2022
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                                Airtel — I want to reverse the recharge.
                                I accidentally recharged a no. Instead of another no. I was using Amazon pay, they suggested to contact operator. I have written an email as well.
                                The text services says that
                                “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
                                The no. I recharged was:[protected]
                                Right no: [protected]
                                Transaction id: [protected]
                                Amount: ₹239
                                Date: 14/May/2022
                                Airtel customer support has been notified about the posted complaint.
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                                  Psgsastra
                                  from COIMBATORE, Tamil Nadu
                                  May 13, 2022
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                                  I recharged my airtel prepaid no.: [protected] on 23.04.2022 for an amount of Rs.1799 through my axis bank credit card (Reference No.: [protected]). Money is deducted but the number is not recharged. When I contacted customer care, I was informed to wait for 10 days. As on 13.05.2022, neither my money is refunded nor my number is recharged.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Hello Jolly Thakkar,

                                    Greetings from Airtel!

                                    This is with regard to your email asking for a refund of the excess payment made for your Airtel number [protected].

                                    I would like to inform you that, you have excess amount of Rs. 4224.46/- and it will be adjusted for upcoming bills otherwise you want refund the amount kindly share the scanned copy of your cancelled cheque/passbook/bank statement. br...
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                                    skgcapital
                                    from Delhi, Delhi
                                    May 13, 2022
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                                    Address: NETAJI SUBHASH PLACE,PITAMPURA

                                    Dear sir,

                                    My sim has been deactivated.I am not able make call to anyone .
                                    Also I have recharged it of Rs.179 Today[protected].
                                    I have not received any kind of msg related to discontinuation of the services.
                                    Kindly look into this matter and activate the services as soon as possible else refund my recharge amount.

                                    Thanks
                                    Laxmi prasad
                                    Airtel customer support has been notified about the posted complaint.
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