Airtel Complaints & Reviews

I have charged my number for 349 on september 30th and till today i haven't received invoice as soft copy for same. I have requested for invoice calling customer care. They are denying to provide for same.

Very disappointing experience with airtel.

Got too many calls from customer care from different people and fed up of explaining the issue with everyone and still issue is not resolved.

On[protected] at 3:25 pm i received a pre-recorded call from airtel stating that the remaining validity of my previous recharge is 2 days. Again on[protected] at 1:59 pm i received a sms stating that the remaining validity of my previous recharge is 1 day and also i received a pre-recorded call from airtel stating the same. Whereas, my pack had already expired on[protected]. And because of these misleading messages from airtel i lost my balance owing to calls and internet. And also i had no means of knowing when the validity of my recharge is ending because no information about it was provided on the my airtel app or also on *123#. I would like my balance to be refunded at the earliest and the my airtel app made a little more user-friendly.

Respected sir/mam,
I am myself miss minal nagesh powar. Last month on 16th september saturday my balance is zero without putting separate internet pack. My normal balance was rs 193.84
And data connection was off. No internet was operated on my
Mobile. I have already sent my complaint on santacruz west airtel
Service provider. Plse refund my normal balance rs.193.84 on my mobile which is prepaid. My complaint is still pending and it is
Still unresolved since last month this mistake has repeated number of times. I hope this should not be repeated.
Thanking you,
Yours faithfully,
Miss minal nagesh powar

I tried to recharge my prepaid mobile [protected] thrice or Rs. 399 from SBI bank once and HDFC bank twice on[protected] but failed due to some reason. The amount has not been refunded. Please get the amount refunded.

mohinder Singh Saroa, Dibrugarh, [protected]

From last one and half month i am hear the incoming audio voice but my voice is not hear by calling or called person. When i am at office location
(Hinjewadi) this issue was occure

I have raised complement two month backs but no one was looking into.

This is very worst service by airtel.

No one was looking into it so i will write following line. :)
Cell no [protected]

Due to this i was miss important calls.

Hi airtel team member
Iam very surprise to see your disciplined work in terms of aadhar, executie tolds me that sim is belongs to other region so iam not able to punh here, it means i need to go in my region for attached the aadhar card, great process and great customer care as well as great execution guys.

I am also thinking that after your very supporting reply should be come & im sure you people come with some gyan not with solution, so i will mark one mail to trai & indian govt (Aadhar related) to see great execution of our telecom company

Waiting for you very kind reply
Regards
Rajat tripathi
[protected]

I subscribed for the airtel secure plan 8 months back and was paying dam 79 rs per month. And now when my handset is damaged and i requested for the claim they rejected my claim saying that the phone got damaged in mysterious circumstances. Then why the hell you made me assure about having my back when my phone gets damaged.

This is so damn pathetic.
Resolve my issue or i'll be heading to consumer court for fraud promises made to sell your plans.

My service request no. Is -2422320

Sir,
I used airtel number [protected] . Now ll request u to give me call detail list of incoming & outgoing number for sept & oct 17 on my mail id
[protected]@yahoo.in
Pl do needful
thanking you

I've paid. The bill online through axis bank
But the airtel company said that i've not paid the bill
Please take quick action about this
I've attached axis statement along this
Thank you

Hi team,
I am getting double charged for the internet connection in the monthly bill. This issue is going for last four months. But not been resolved. One strange thing and shocking thing was they told me that so many numbers are tagged under my name that is why i am getting double the amount in the airtel bill. How come so many number first can be tagged and collecting the bill amount for that. This itself a illegal activity. After they agreed the mistake also they are not showing interest in solving the issue other than calling after every email to [protected]@in. Airtel.in. I had spoken with appellete team, managers everyone. But no body took responsibility and solved the issue.
I explained the issues with nearly 20 guys and mailed nearly 30 times. Just getting some standard template as a reply.

1) i want my billing to be corrected.
2) remove/disconnect all the numbers what and all tagged under name without my knowledge.

A guy from myntra called up at 13:36 on 10/10/17 saying that i have won a lucky draw which includes some expensive gifts. To avail this he asked me to purchase worth rs 4000 or above. At 18:44 another no rang up he asked the card details including the otp no. Falling in the trap i disclosed the otp no and he has debited an amount of rs 20000 at airtel money.
The details are
Tran date debit particulars
10/10/[protected] prcr/[protected]/[protected]airtel
10/10/2017 1000 prcr/[protected]/[protected]airtel
Shreya

Hi, i ported my number [protected] from vodafone to airtel when airtel approached me mentioned 25 gb data for each month & excellent network.
Now 100% calls are getting dropped & coverage is very poor.
Customer number is [protected]
Cell number - [protected]

I was promised of 25 gb data each month & in invoicing i can find only 1 gb data is given & i have been charged for all extra usage.

I dont think airtel cares about customer but can someone look into this?
Regards
Mandar

Today, i have received call from number, saying that they are calling from lok adalat court as a case was filed against me for outstanding airtel bill and they have sent me 2 notice (Which i have not received).

I have been using bpl connection for very long time which got ported to airtel connection (After bharati airtel took over bpl) but after marriage i had to shift to another place.

A few months back my mobile having airtel sim got lost somewhere in house itself and so i lost all connections.

I called multiple times to customer care to provide me new sim against lost but didn't got proper response from customer service provider.

Im still very surprised that how this much outstanding was shown on the unused sim.

Also want to know that why they are calling now whereas airtel could have called me earlier to pay outstanding on my alternate number

Now some one called me saying that she is from lok adalat that they have sent legal notice twice and have i received it.

Also the airtel guy threatens me to appear before lok adalat for any explanations

If this is not from lok adalat, am surprised how a company like airtel use these kinds of methods on their customers who are using airtel services from many years.

Appreciate your help on this.

Regards,
Tejshri

I raised connection request ticket on saturday 7th october 2017. One of the guys from airtel called me and said, they generated the appointment request on your address for the same day. Even after 5 days, i only got calls for appointment scheduling but they didn't visit till now.
They are not confirming whether they can deliver the plan or not.
Lead id - [protected]
And [protected]

I'm on international roaming since july'17 and i confirmed with airtel customer care if i should convert my number to prepaid from postpaid to avoid overcharging of bills. Following are my issues:
1. Team misinformed me that i will get a bill of only rs 149 per month for using postpaid number, with which i will be able to receive sms and number will remain active. And no surprise, i received a bill of around inr 6000.
2. Team continuously ignored my emails knowing that i cannot reach them physically. On asking senior management's contact details, no response was given. When my fiancée reached out to them, they reduced the bill amount on their own to 1800, which is still too much as compared to what i was supposed to pay
3. My number has been deactivated and i am always a international tollfree number. Is it not common sense that if you deactivate someone's number, they can't call you back
4. When i gave my international number to contact me, nobody reached out to me
5. Even when this dispute is on, airtel is charging late payment fee charges to me. Are you kidding me, i am not even using your service and still i am liable to pay these charges??
I have a count of 59 emails exchanged between the team and myself in last 1 month and this is my last try to post it here. I would reach out to regulation authority if you guys still don't resolve this issue.

Dear sir / madam, i am dr vasudevan. I am a airtel coimbatore prepaid customer. I am not able to send outgoing sms. There is no problem in incoming and outgoing calls. I visited many times in airtel store and have called 121 so many times but the problem still persists. [protected]
Please urgently resolve my issue. I don't know why this is happening. I am really fed up with this issue. It is difficult at times if i can't send sms.

Thanks
Dr vasu

Sir, i have recharged rs 97 (400 min free call for 24 days pack) via airtel online service, amount debited from my axis bank account showing recharged successful but free voice call pack not activated to my airtel prepaid account. Amount of rs97.00 axis bank transaction refference no[protected] dated 11/10/17. Plz sir solve my issue as early as possible.
From
Saumen pal
[protected]

Email:- [protected]@ gmail.com

My recharge was unsuccessful but money is credited from my bank account
Hello! You have initiated to add rs.149 to your account [protected]. Please keep the txn id[protected] for future reference
This is my reff no.
What to do??
When will i get my rechrg amount??
Payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 149 and txn id[protected] has failed. Please click on the below link to try again. https://pay.airtel.in/red/r/8f1eb633s

I decided to port my number, bt airtel provider rejected my request because of my outstanding bill amount, and they sent me a bill of rs. 475 everytime they say abse u ll nt b charged for sms, and everytime they charge me for sms... Airtel netwrk is the worst network ever, plans ko dete ho jio ko dekhkr pr apni service ko toh dekho, bade aaye jio ko takkar dene wale...

My complaint registered undercogcl[protected] is not resolved as per a sms sent. I have complaint 15 days back and was told it will resolve by 28th sept., long lapsed. Today morning i was told 48 hrs, n recieved a msg promptly that issue is resolved? Absurd to hear this. We are harressed that this is the only provider who has coverage issuses. I am in ntc house ballard estate which has no coverage when we enter the building. If i need to check messages it has to be on the road? I have lost a lot of clientale during peak season. Is airtel going to fill up this gap???