Airtel Complaints & Reviews

I have change my airtel #[protected] postpaid to prepaid on 28th Sep 2017 and after that i am not able to recharge.
Airtel has become very poor in service which i never faced since years.
instead of many complains airtel customer care is not resolving the issue.

I have replaced my old 3g sim with a new 4g sim this morning, and since then i have observed that many calls are dropping. I have tried many times to reach out the customer support and the call drops as soon as it is connected to a customer service representative.

I have tried a local number, 121 and the airtel's toll free customer care number and the calls are getting dropped. Now i wish i never changed the old 3g sim.

I am attaching a screenshot of the phone calls i made to the customer service. I also see that the company has made no effort to try and call me back despite my multiple attempts to reach out to them. I want the airtel company to take some action in this regard.

Dear all users this is my heart request to all of you please never, never, never invest your valuable money and time in airtel.
Airtel is worlds one of the most down graded service provider like customer care, technical support, network range, internet speed and many more.
Airtel is biggest fraud company in the world.
Airtel is believe in only fake and fraud advertisement.
Airtel customer care executive and spoke persons have only worst attitude, they don't have any respect of customers.

We are not getting the call details and also the bill particulars every month regularly. request you to forward t he same promptly with out fail. with immediate effect you may sen t he Sept 2017 month's report...regards, jayasankar

I have opted for 349 package in the month of may.
Airtel postpaid package details:
349 plan
They promise 25gb initailly /and then 20gb/ now recently with 11 gb data. But when you call customer care and ask they will say only 1 gb data.
Airtel customer care simply tell that there is no such feature for 349 plan only 1 gb is enabled in their system.

Airtel team and management, request you to stand on your ethics and do business.

After knowing that i was cheated by airtel package, i raised complaint in airtel grievance portal as well. They have not resolved my problem and they said now they enabled data. But then after 2 days, when i checked with airtel customer care, they said its only 1 gb enabled. They demanded to pay the bill first otherwise services will be stopped.

Even then billing was wrong. They were just penalising rs 100 every month and just increasing the bill.

After that, i said i only pay the bill for the services which i used not for the false package made by airtel or for the false bills your system generated.
Airtel customer care and billing department not at all listening my complaint or my case. I followed up with them almost for 7 times they just interested to say only 1 thing. That is pay your bill for the false package opted. Unknowingly i paid for 3 months. And when i came to know that data is only 1 gb then, i stopped my payment and registered complaint with airtel grievance in the last week of august 2017.
They stopped their services and blocked my number with them. Request you to do the justice and restore my number back.

Also attached package they were promising now for your reference.

Dear gopal

I have given port request few days before and your person has come to do the formalities for porting the same also gave the new sim and said when my current sim networks goes fully insert this sim, yesterday i have received port sms and also my previous sim network is gone & now when i have inserted new sim that your person has given there is no network in this till now from morning inspite of giving many calls in your call centre there is nothing as such they have done each and every time new person picks the calls and given silly excuse and also silly reasons and solution that sim might be corrupt and i will have to visit my nearest airtel gallery to rectify the same, why should i go and visit airtel gallery it is your work while providing the sim you should be careful, how come the sim will get corrupt for no reason.

Is the way you give service to your customers, we have opt for airtel because we thought it is good in there services, but i don’t think so you guys really do care for customers service, don’t make us feel that by choosing airtel network we have made mistake

I want my network to get started in next 1 hour without any reasons and excuses

Warm regards,
Sudesh s mishra
Contact no :- [protected], [protected]

Bill for rs 1177.92 due on 11th oct was paid through debit card no [protected] linked to account no [protected] with union bank of india on 9-10-17 with rs 1180. I received message transaction declined by bank ref txn i’d 743117. I paid through net banking of the same account. My ac debited twice one for debit card other through net banking.

I have brought a airtel mobile postpaid connection.. Aftre activating the mobile i realized that airtel has got a way to earn money by activation value added services automatically.
I am receiving a sms saying thank you for activating the value added services.

When i called the customer care. I got a nonsense reply saying that i am requesting for activation or it will download automatic with popup menu

Is it possible to activate the value added services while without activate it?

I feel that this needs t be stoped and govt should take strong action against these people other wise one fine day you will receive a sms saying thank you for choosing airtel under mobile number portability eventhough you have not requested for it.

This mail is regarding the discard of the payment account number [protected]. I had complaint before but nothing has been done. The customer executive did not give response to me. I had visit airtel office 3 times but they fail to help me. This is irritating and my payment account did not opens by my permission. Hence this is a serious issue.. Please take note of this and delete this account completely..

Dear sir/madam, i have made airtel online post paid bill payment on 09 october 2017, money deducted from my hdfc bank. But i got payment failed notification from airtel.
Please check the transaction details:
Hdfc narration: [protected]-citrusairtel
Ref no. :[protected]
Dated: 09 october 2017
Amount : rs.349.00
Transaction failure number from airtel :[protected]
Kindly check and resolve the issue asap.

Thanks
Satham hussain,

I have an airtel prepaid connection number [protected] from bangalore. Whenever i was in roaming i am unable to make calls. When i am in home network i have complaint lots of time to customer care and they said it has been solved, but the problem remain as usual. Now i am in roaming and facing same problem. I am really fedup with this kind of poor services from airtel

I lost some digits of my recharge pin while scratching it, what should I do? this is the serial number: [protected], my mobile number: [protected], B/N: [protected][protected]

My number [protected] is using another person who lived in shimgo (Dist), sikaripura (Mdl) but this number is using by me (Name:shafi) please kindly give back this number to me otherwise cancel this number permanently because all my friends, family members and bank details i had this number only please send this number back to me

Ty,
Shafi ([protected])

My name is maruthi joshi i tool a nano sim on 7th oct 2017 from near by basavanagudi airtel store in bangalore. They promised me that sim will be activated with in next 4 hours which they did not adhered to.
Then i have raised complained in call center on 8th oct 2017 regarding the same they promised that it will get activated with in 24 hr. Again they failed to keep there commitment.
Again i have called to customer care on 9th oct 2017 to check the status they told clearly that it will be activated by 10.00 pm at any point of time. But again they failed to deliver. Again they are asking for another 12hr of time and asking to visit near by airtel store.
I need answer to my below questions :
1. When my nano sim will be activated?
2. Why it took these may days to activate a sim?
3. Why there was no call back to customer on the status update?
4. Why use team able to honour the commitment which they give to customer?
5. Who will be responsible for all my financial and reputation damage and who will bare it?
It should be shame on your team part to call yourself as the fastest network provider.
At least hoping for the reply to the below questions?

Regards,
Maruthi joshi
[protected].

The speed of my 4g connection is way worst than that of a 2g network.
The net connection switches automatically from h+ to 3g and then finally e and then it goes blank.
The net speed is like if i try to send a whatsapp msg it takes approx 30 to 40 sec for that.
Most of the time i have to put my phone on airplane mode to make my internet connection stable.
Also it takes 2 to 3 time effort tk make some calls.
Please provide me a solution for this
Or else stop making such advertisement that your connection fastest and all...

Dear sir,
I am facing 3G and 4G internet complaint from 25/09/2017. I also submit a complaint on 02/10/2017 but still my problem regarding 3g and 4g internet service still pending. None of the customer provider helm me to solve this problem. Even Airtel store located at model town, JALANDHAR, also make excuses and no one give solution about this problem. Everyday i called to customer care and also got call from cuatome care, but no one give solution.
This type of worst service i never seen in last in last 2 years. My contact no. is [protected] and i work in also in corporate so, this type of casual behaviour is not good for the company in this situation when there is more competition in market.
So, atlast, i request you to sort my problem by tommorow evening.

Airtel network adhar link must be enclosed rs.50.
And that person told lpg subsidy also must be enclosed, lpg subsidy bank should be change automatically. Lpg subsidy must you should enclosed, force with him. Adhar like take sum of amount rs.50 taken. Than only airtel continue with working. Unlese loss your connection. It was that person told. What is process of adhar link in sim card.

I have airtel prepaid mobile number [protected]. On 7th october 2017, i went to a retailer to aadhar number with mobile number but the retailer opened a airtel payment bank saving account without my consent, and when i received a message of opening saving account and asked the retailer that why he opened the account then he replied that saving account aromatically opened.

My complaint is that why the retailer opened a saving account without my consent and linked my aadhar number with that account. After linking aadhar number all my dbt transactions will be credited into that airtel account.

Kindly take action against that retailer and de-link my aadhar from airtel saving account and deactivate the account as well.

I am suffering Airtel network issue. Last 15 days and i am compliant customer care. But no one react. Still i am suffering network issue. Please support me. Pls solve this problem as early as possible.this is my network Airtel number [protected] . Area Rajahmundry . Thanking you.

Please send me Apr'17 onwards all Airtel Land line bill payment receipt..as I wasted time in finding receipt in account.
my broadment number is [protected]