Claimed

Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
Resolved
21977
Unresolved
32789
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1082

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
metalic
from Delhi, Delhi
Oct 9, 2017
Report
Copy

Address: New Delhi, Delhi, 110006
Website: www.airtel.in

Sir,

I have charged rs. 105 in the bill dated 1st september, 2017 and rs.175 in the bill dated 1st october, 2017 for the videoparlor service, which i never ever subscribed or used on my mobile no.[protected].

I checked online and found the above service active, i immediately deactivate the service and file a complaint for the refund of rs. 280 + taxes.

But they have replied me with a ready made reply that "we have gone through your account and found that vas service is active on your number"

Kindly help me to get the refund of my hard earned money rs.280 immediately and oblige.

Thanking you.

Masood kashif

2429, tilak bazar, khari baoli,
Delhi - 110006. (India)
Mobile : + 91 [protected] & + 91 [protected].
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ameet Tripathy
    from Kolkata, West Bengal
    Oct 9, 2017
    Report
    Copy

    I switched over to airtel, a month back when it came up with the famous 399 pack for prepaid phones, what made me to port was the true 4g speed that i experienced on my father's phone.in the beginning the speed was satisfactory, but now it has come to speeds slower than 3g, earlier i used to go for bsnl 3g on my other sim, they're slow but atleast they provide speeds upto 1 mbps (Sometimes even faster) in the morning hours but airtel is even more pathetic, it feels as if they have installed speed barriers. The average speed is somewhere around 100 kbps, also now the validity of 399 pack has been reduced, given the speed that was provided earlier i was ready to go for it but now i wonder. However airtel went for a remarkable market strategy to compete with jio, but you know what, cheap strategies don't last long.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yogi M. P. Singh
      from Jasrana, Uttar Pradesh
      Oct 9, 2017
      Report
      Copy

      Address: 231001
      Website: Airtel Mobile company

      1-Your applicant uses a 4-G dongle of Airtel.
      2- Airtel company is providing only 35 days validity and 2-GB data in 35 days as obvious from the Airtel website.
      Please made available detail in regard to aforementioned mobile number [protected]of Airtel company.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pramukh_21
        from Bengaluru, Karnataka
        Oct 8, 2017
        Report
        Copy

        Address: Mysore, Karnataka, 570024

        Hello,
        The problem regarding which im complaining is a very common one among the airtel postpaid users - overbill.
        I had registered for the infinity 499 plan and i have been using the same since 5months. Since the last two months i am getting a total bill amount of 700 rupees while the amount i am supposed to pay is 588.82 rupees (Inclusive of 18% gst) fyi - i have not activated any other chargeable services. The customer care person told that he doesnt know why this is taking place. This is ridiculous!
        Please take note of this complaint seriously as this company is cheating their own customers by overbilling.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          W
          William Carey
          from Puducherry, Puducherry
          Oct 8, 2017
          Report
          Copy

          Address: 530007
          Website: www.consumercompliants.in

          I have converted my SIM from 3G to 4G. My sim was activated but not restored my SMS facility. I visited the same otlet in Vizag where I have taken the 4G SIM. In their records it was found that SMS is inactive. Already 4 days complted. Kindly restore the SMS facility. My mobile number is [protected].
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ram Abhishek
            from Durg, Chhattisgarh
            Oct 8, 2017
            Report
            Copy

            Dear sir,
            I am using airtel since 2016, my mobile no is [protected], my mobile is 3g from beginning i m using the no, and i have recharge always 3g service and the full network show in mobile but whenever we are using net always slow worst as not 2g we can say 0g.
            I requested u to kindly look after it we are paying for it not getting proper network.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              U
              Ushree Banerjee
              from New Delhi, Delhi
              Oct 8, 2017
              Report
              Copy

              My number [protected]. I am on international roaming currently. I get my number recharged with international packs 647 but still my balance is deducted. My calls are not free. I am not getting Internet nor free incoming. What is the appropriate recharge amount? And please sort this out immediately.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                subhasis.raha
                from Kolkata, West Bengal
                Oct 8, 2017
                Report
                Copy

                Address: Kolkata, West Bengal, 700120

                Hi,
                I have paid inr 399 for 70 days (On 07-sep-2017) plan for my mobile [protected] but the plan got discontinued after 28 days. I have tried to call 121 but there is no one picking up from customer care. I was so frustrated, as i was not able to make any business call and not even accessing 4g, so i had decided to port out and choose a new operator. Now airtel has called me at least 10 times asking for the port out reason but not yet approved.
                It's becoming very annoying and lost trust on airtel.

                Need assistance.

                Thanks,
                Subhasis
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  ddorayyarao
                  from Hyderabad, Telangana
                  Oct 8, 2017
                  Report
                  Copy

                  I'm a customer to you from last ten years. You are not given offers to existing customers so iam sent port.1st october from [protected] i received call he offers me 84gb 84days with unlimited std and local calls for the recharge of rs 399/-. I am satisfied with that offer then i am transferred the amount from airtel bank. Now they will not activate that offer. Kindly check the phone conservation with me. Activate the promise offer at an early date. Wait for your reply.
                  Airtel customer support has been notified about the posted complaint.
                  Oct 08, 2017
                  Updated by ddorayyarao
                  7th October 2017
                  Oct 08, 2017
                  Updated by ddorayyarao
                  8th October 2017
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    safwanar
                    from Madhugiri, Karnataka
                    Oct 8, 2017
                    Report
                    Copy

                    outgoing calls are barred after porting

                    Sir,
                    I am airtel customer for more than 10 yrs.I recently ported my second sim also to airtel.But after porting outgoing calls are barred. I called customer care several times, and also I went to the airtel office several times.Both of them didnt able to rectify the problem and both are blaming each other.Worse customer service....
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    I
                    Indar Sen
                    from Imphal, Manipur
                    Oct 8, 2017
                    Report
                    Copy

                    Address: Nalanda, Bihar, 803108

                    I have purchage a new conection of digitatv online but your engineer could not be povide my bill receipt.

                    after my email coplints(reference no [protected]) he could provide me a fake bill.
                    so please solve it otherwise i take a help by consumer forum.
                    regard indrajeet
                    [protected]
                    costomer id [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Alliebear Adithi
                      from Hyderabad, Telangana
                      Oct 8, 2017
                      Report
                      Copy

                      Address: Hyderabad, Andhra Pradesh, 500 083

                      Actually from past few days when we are watching tv 📺 immediately in between there is a message appearing on the screen telling viewing card is not inserted properly and there is a disconnection occurring it is causing a lot of distraction and disturbance to us could you tell why we are facing this problem so actually we don't want to remove the viewing card as it may cause some problem if we don't remove it properly
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sanjayniku
                        from Belgaum, Karnataka
                        Oct 8, 2017
                        Report
                        Copy

                        Address: Bellary, Karnataka, 583275
                        Website: Airtel network

                        4g lte internet speed is very very slow. Even airtel 4g speed is not even matching with 2g speed of other network.. Day by day airtel network getting worst, i have given complaint earlier also and without any action taken i got message that problem has been resolved... Slowest internet speed among all network.. I am using this airtel from last 5 years but now i have to think about other network..
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sweta r
                          from Morjim, Goa
                          Oct 8, 2017
                          Report
                          Copy

                          I tried to swap my 3g sim to 4g by sending sms to 121, but accidentally sent wrong sim number. (Sent 19 digit no. Instead of 20), and then confirmed the submission as i didn't notice the mistake. Still i got sms saying that sim will be activated shortly, but i doubt it will - as i have sent incorrect no.
                          Now i am hoping the system will detect wrong number and cancel my request. But i haven't got any reply after that and my old sim is still working (Been 10 hours).
                          I even tried to cancel it myself by sending nsim to 51619, but that request is still pending too..
                          What should i do
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rohit546
                            from Nagram, Uttar Pradesh
                            Oct 8, 2017
                            Report
                            Copy

                            Address: Gorakhpur, Uttar Pradesh, 273001
                            Website: 121%40in.airtel.com

                            Dear sir,

                            I am using my airtel no. From 10 years ago, i have not recharged my no. For a while then it shows out of service
                            Please help me
                            Its very important no. For me
                            I have given this no. To all my clients
                            So help me to recover my phone no. Because i cant do hework without my airtel no.
                            My airtel number is [protected] and sir please help me to get my no. Very soon.
                            Thanks,
                            Rajendra singh
                            Airtel customer support has been notified about the posted complaint.
                            Oct 08, 2017
                            Updated by Rohit546
                            please help me
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vvssrk
                              from Gudivada, Andhra Pradesh
                              Oct 8, 2017
                              Report
                              Copy

                              I have ported out from bsnl to airtel to have 4g services 4 months back. Since then i am trying to get 4g services. I have tried number of times to get complaint lodged over 121 service. I could not get operator through options available in the service. Fortunately i got operator and informed to give message mo to 54325. It is saying keyword not available. I tried 4g to 121. It says 3g is already activated.
                              It is completely deceiving public by saying 4g services and providing only 3g services.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Padmanabhan.J
                                from Chennai, Tamil Nadu
                                Oct 8, 2017
                                Report
                                Copy

                                Address: Chennai, Tamil Nadu
                                Website: Hathway Broadband

                                My cell number : [protected]

                                Unsolicited sales call from :[protected]

                                Date:[protected]

                                Time: 14.09

                                Call time : 00: 00: 22 seconds

                                This is the second time this company disturbed me, earlier also i registered a complaint, on 14 th september 2017,
                                Reference number cdrgp[protected].

                                Kindly take appropriate action to stop this unsolicited sales call,

                                Thanks
                                Airtel customer support has been notified about the posted complaint.
                                Oct 08, 2017
                                Updated by Padmanabhan.J
                                This is to be stopped forthwith, please take appropriate action
                                My Airtel number [protected] without using / making calls balance in my account disappeared
                                in this week, Rs.100/- and Rs.17/- and loan from you Rs.30/- exhausted without any calls
                                my airtel number is [protected] my prepaid balance is disappeared/exhausted without making calls
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sahilror094
                                  from Allahabad, Uttar Pradesh
                                  Oct 8, 2017
                                  Report
                                  Copy

                                  Address: Kaithal, Haryana, 136042
                                  Website: Airtel Payments bank

                                  Blocked debit transactions from airtel payments bank from past one month
                                  Transactions on my airtel payments bank. Complaint referance number : 830761 attached below are the series of follow up mails from past 25 days with the customer care executives and senior executives like mr jai, mr jaisalram and mr. Senthilram, but everytime only fake commitment and promises been made that the query will be resolved in 48 hrs... And my airtel payments bank register number-[protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Deepak Sewani
                                    from Mumbai, Maharashtra
                                    Oct 8, 2017
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra, 411006

                                    Dear sir,

                                    My phone number is [protected] and i've been a loyal customer of airtel since last 5-10 years using airtel broadband at home as well. I have a main balance of almost 1500rs but i'm unable to use that balance for recharging any packs like 399 plan. Where am i supposed to this main balance then if i can't use it for recharging basic packs that's appearing in myairtel app and also in 121 code. This is highest level of cheating by airtel.
                                    Airtel customer support has been notified about the posted complaint.
                                    Oct 08, 2017
                                    Updated by Deepak Sewani
                                    UPDATE: Just got a call from a random number [protected] pretending to be be someone from Airtel and trying to get my credit card/debit number number and also My Airtel OTP code, be aware of such scams!
                                    Mar 20, 2018
                                    Updated by Deepak Sewani
                                    It's been almost 6 months and there is no update from Airtel. Pathetic service. Finally switching to Jio.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sha ßir
                                      from Bandipura, Jammu and Kashmir
                                      Oct 8, 2017
                                      Report
                                      Copy

                                      I applied for duplicate sim card 3 days ago and i got sim but i am facing the problem with the sim card. Network coverage very weak, ussd codes not working shows error 538 message on every ussd code dialing. Cant able to use my 4g internet due to bad coverage sometimes and not recieving any message and otp please help to fix it soon
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit