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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 1086

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R
ricbabe avenger
from Agra, Uttar Pradesh
Oct 4, 2017
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Address: West Singhbhum, Jharkhand, 833201

Airtel is very # service. It provides very poor service in jharkhand area. Yesterday on[protected]. My 509mb data wasted due to airtel company network issue. After 7 pm i can't browse network due to airtel useless and garbage network. These issues come every alternate 2 to 3 days in airtel. And its very shameful and disgusting for airtel to tell lie and bluffing about there useless and snail network as a india's fastest network. This is huge lie airtel is telling in front of india to lure india. Now i can't even expect my 509mb data to get back. Because airtel is very # and # company. I think some strict legal action must be taken against bharti airtel for wasting our money and data packs. And must get ban if it continues like this.
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    Madhumitha Rajaiya
    from Bengaluru, Karnataka
    Oct 4, 2017
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    I recently ported from postpaid to prepaid and i am unable to recharge my prepaid number through online modes such as paytm, airtel app etc.
    I even visited airtel customer care centre where i ported my sim but they didnt provide any proper response.
    My prepaid number is [protected].
    I called customer care many times but no one is responding properly.
    Have decided to port to some other network if this issue is not resolved asap.
    Airtel customer support has been notified about the posted complaint.
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      S
      Swapnil P Kamble
      from Bengaluru, Karnataka
      Oct 4, 2017
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      Website: Airtel

      I have activate the international roaming facility on my prepaid connection [protected] with recharge of rs.3999, since last 5 days i am not able to make any outgoing call where else i can receive the incoming calls but the data is also not working & neither the sms.

      I asked someone in india to check with the customer care but got reply that it is everything ok from there end in the system.

      I tried registering the complaints on the website but in vain, pr[protected] is the reference number for the complaint logged.

      Regards
      Swapnil p kamble
      Airtel customer support has been notified about the posted complaint.
      Nov 02, 2017
      Updated by Swapnil P Kamble
      Is this resolved cos i have lost 5K INR into this, who is responsible for this ? & how about the inconvience i have faced still not solved been a month .
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        S
        Sunder Masanam
        from Mumbai, Maharashtra
        Oct 4, 2017
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        Address: Mumbai City, Maharashtra

        An broadband and fixedline sales excutive walked into my office for sales, as per our discussion i agreed to purchase airtel broadband and fixed line for a specific landline no. The person completed the formalities by receiving the payment and gave me some other landline no, different from the one we agreed to.
        To my surprise i have complained about this to airtel and no action is being taken against this. Airtel company is working in bad faith and can do anything to fool their customers, very much disappointed with airtel
        And the broadband has downtime regularly throughout the month and it takes them 24hrs to resolve it.

        Even the local operator provides quality internet and good after service, most importantly we can trust them.

        Regards,
        Sunder m
        [protected]
        Vashi,
        Navi mumbai
        Airtel customer support has been notified about the posted complaint.
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          P
          prajaktama
          from Pune, Maharashtra
          Oct 4, 2017
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          I have upgraded my mobile sim card to 4g but even i don't get 2g speed also.

          Not opening any site not even google.

          Worst and pathetic internet speed, i have 349 plan with me have recharged on 14 september 2017. I am not getting speed, not even single day from recharge

          I don't know what is problem if you don't want to provide speed for this plan then tell me clearly i will go for another provider.
          Airtel customer support has been notified about the posted complaint.
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            R
            rapellisurya
            from Hyderabad, Telangana
            Oct 4, 2017
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            Address: Nizamabad, Andhra Pradesh, 503001
            Website: www.airtel.in

            Good afternoon,
            My idea number [protected] had ported to airtel with rs.451 offer at hyderabad narayanaguda branch, from idea porting had finished but the airtel sim is not showing signals in my mobile so i had went to airtel office, he had given me new sim but in that sim also same problem appear from 15 days iam facing this problem please fix it as soon as possible
            Thanking you
            Airtel customer support has been notified about the posted complaint.
            When i dial a number the call is getting ended when receiver picks up the call.my airtel mobile number [protected] rajasthan network
            Sir
            My airtel number is on my uncles documents, the number is almost 15years old.Now i want to change the documents of same number on my Mother's documents.My uncle is now not with us.

            Kindly resolve my issue..
            It's been more than 4 days my postpaid connection is not yet started
            Please start it asap
            Not for Shere lappu number
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              S
              Sheetal vijay
              Oct 4, 2017
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              Address: Tumkur, Karnataka, 572102

              To
              The customer care,
              Airtel india

              This is regarding my celebrity wellness mall subscription, which is renewing automatically. Stop this auto subscription and deactivate it permanently.
              I have been charged more, i dont want this subscription please deactivate it and notify me thank you.
              My cell no is [[protected]]

              Network service - postpaid

              Thanks,
              Sheetal vijay
              Airtel customer support has been notified about the posted complaint.
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                A
                AirtelUser2017
                Oct 4, 2017
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                Hi team,

                This is with respect to my india mobile number.

                I had activated international roaming on my number for canada on 2nd oct, 2017 (Monday). I had done a special international roaming recharge of rs.2999/- for the country canada and it was successful. I was supposed to get unlimited incoming, 250mins outgoing, 3gb data and 100sms/day for 10days.

                However i am not able to make outgoing calls. I am currently in canada. I am adding the correct country codes for dialing numbers in canada and india. Still when i call any number (Indian/canada number) i am gettiing a recorded message that - "overseas calling is available on request. To avail this feature call customer service by dialling *611"
                When i call *611 i am getting the response "call cannot be completed as dialed. Please check the number you have dialed".

                Before leaving india i had done the international roaming recharge and had also called customer and they confirmed international roaming is activated in my number.

                Could you please clarify why i am still not able to make any calls?
                This roaming facility is active for 10days only and i have already lost two days!!

                Please look into this issue and kindly provide me a resolution at the earliest. Please call me if you have any queries.
                Airtel customer support has been notified about the posted complaint.
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                  R
                  rsuka
                  from Mumbai, Maharashtra
                  Oct 4, 2017
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                  Address: Chennai, Tamil Nadu, 600094

                  Just moved today from tata docomo to airtel (499 offered at 349). Have been following up with 121. Their network is so bad (4g, 3g and any other with mobile data and without) that their customer care is not able to hear me. The airtel associate who provided the sim and did the registration is not available - his phones switched off. Had asked for a 50 rupees isd rate cutter pack. With difficulty if am able to reach 121 they claim am on unrelated pack 399. Now am not sure where am landed. (Currently am located at ambattur when have changed the sim today)

                  On the contrary a jio connection seems to be entirely reliable. It is just that they do not have the isd pack as yet.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Ankit Darjeeling
                    from Kolkata, West Bengal
                    Oct 4, 2017
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                    Address: Darjeeling, West Bengal, 734101

                    Your people had convinced the whole market to join airtel saying that after we do so they would add a network booster in the area. It has been a year or two and till today they have done nothing. They dont even now listen to our complaints. And the network has now gone even worse. The market is saying to file a complaint in the consumer court so please respond as to what should we do. You say that airtel is the best company in network so is expected the same from you.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      seshamanjari
                      from Yarada, Andhra Pradesh
                      Oct 4, 2017
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                      Address: Visakhapatnam, Andhra Pradesh, 530044

                      Dear sir,

                      Ref:- transaction no.[protected]

                      I have recd a message for 84 days validity rs.399/- package. Accordingly yesterday i have initiated through net banking of axis bank. Rs.399/- deducted from my account but recharge message not recd.in my mobile. Pl check it and refund the amount to my axis bank account. Further also clarify my mobile is eligible for rs.399/- with 84 days validity package or not

                      Tks & rgds
                      Airtel customer support has been notified about the posted complaint.
                      मैंने कुछ दिन पहले अपने नंबर ([protected]) को एयरटेल मे पोर्ट कराया था, तो मुझे बताया गया था कि मुझे 84 दिन तक के लिए प्रत्येक दिन 1 GB 3G/4G इन्टरनेट फ्री मिलेगा लेकिन मुझे उसका लाभ नहीं मिल पा रहा है |
                      अतः आपसे निवेदन है कि अतिशीघ्र चेक करके मुझे बताये गए प्लान का लाभ देने की कष्ट करें||

                      धन्यवाद !!
                      Plz activate my Airtel sim card mob no.[protected] as I didn't use sim card for long time but I wanted to start using it
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                        S
                        subodh kadu
                        from Morjim, Goa
                        Oct 4, 2017
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                        Address: Wardha, Maharashtra, 442302

                        My airtel payment bank account no. [protected] has been blocked please unblock it or refer me how can i unblock it. Explaining in brief i recently opened airtel payment bank account by app and there after i completed kyc from bank point and added 100 rs to start my bank account but after that when i want want to recharge my no from balance olin wallet tgere came a notification that my account is blocked please contact costumer services but no customer service are available by airtel for this concern. I am also attaching photo of notification. I am ur regular costumer and i know that the problem will be solved as early as possible.
                        Thank you
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                          S
                          shaktisrajawat
                          Oct 4, 2017
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                          Address: Kota, Rajasthan, 324008

                          From last few days 4g data service has been stopped in area (Kunhadi kota rajastha -324008). It was working fine till 27 sept after that something happened and nobody in area is able to access 4g data though airtel has already charged 399 for 70 days plan (1gb data per day). Please get this fixed as soon as possible because it disturbing my work. No good response from customer care calls because they always say that they will send this further forward but don’t tell about what has been done in last 4-5 days? What problem found and what are they going to fix? If they can not answer these questions that means nothing they are doing about it
                          +1 photos
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                            R
                            Report
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                            Website: Airtel

                            Cheater airtel, i am paying for 4g network and i have contacted many times you people are saying that in my area 4g is moderate. Then why we are not getting 4g speed and 4g network signals.
                            You are the big money looter network company in the world by simply providing less than 2g speed and making money with 4g network.

                            I am using latest smartphone to support this network.
                            +1 photos
                            Airtel customer support has been notified about the posted complaint.
                            Sep 22, 2017
                            Updated by [email protected]
                            I have requested to move my number from postpaid to prepaid connection 16th sept 2017 by directly visiting airtel customer care/showroom center in btm layout 1st stage, bangalore.

                            They have generated complete outstanding amount (Billed and unbilled) as rs.560 till on 16th september 2017 and i paid the amount instantly. But after 3 days airtel called me and said that i should pay rs.300 more in order to change the connection. I already paid rs.194 as an excess amount in the last month bill.

                            I even raised a case with airtel customer care, and they are saying i need wait till next month bill generation so that they can understand that how much i have to pay and how much they can loot the money.

                            Reference no. Is po[protected]

                            And i requested the port as well to change the network as well, but nobody called me till now to know the reason.
                            They are cheating all customers. Kindly I request everyone to opt out from Airtel services. Our silence is their advantage. We should question and complaint then only we can create awareness.
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                              R
                              rajivinfobool
                              from Agra, Uttar Pradesh
                              Oct 4, 2017
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Dear sir,

                              My number [protected] has been ported to airtel on 20 september 2017 11:30:00 pm and i have receive this confirmation from airtel via sms.
                              But after that there is no signal on airtel sim.

                              I have sent email to airtel and also coordinated with airtel store but still problem is not resolved.

                              I am facing huge losses everyday in my business and even unable to make any transaction because will not receive otp. I m unable to make any payments etc.

                              All the mail communication and message screenshot has been attached as snapshot.
                              Please resolve this issue its already been 14 days.

                              My name: rajiv ranjan kumar
                              Mobile no: [protected]
                              Alternate no:[protected]Available between 10:00 am to 6:00 pm)
                              +5 photos
                              Oct 6, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
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                                tencho
                                from Kolkata, West Bengal
                                Oct 4, 2017
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                                Address: East Sikkim, Sikkim, 737101
                                Website: [email protected]

                                Worst service provider should go to airtel. And why do this company give advertisement that it is the fastest 4 g service provider! Really? 4g network with 0 net stability. And i wont even blame my phone cause its i phone 7. I could nt even use my 1 gb per day properly. And sometimes the whole 1 gb remains unused. And once i called customer care for complaint. And trust me it was such a worst care. Rather than hearing the voice of the person with whom i wanted to share my complanit i could hear noises behnd more than that person voice. This company has ruined my whole gaming experience. Reliace 3g works better and has more stability than airtel. Anyways i dont need my problem solved cause complained and not a single effective response for solution. Its ok i wont even expect such good service from airtel anymore. Maybe i expected too much from it. Now i will never use this airtel and wont even let my dear ones and my friends use it. Casue i dont want them to suffer like i have suffered. I promise if airtel gives me 3 hours 4g net stablty i will cut my head off... Really the worst service provider. Thank you airtel. And u wont ever hear any complaints from me cause i am leaving this service. Better use jio or reliance.
                                Airtel customer support has been notified about the posted complaint.
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                                  Harishankar Mina
                                  from Jaipur, Rajasthan
                                  Oct 4, 2017
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                                  Address: Karauli, Rajasthan, 322234

                                  Sir i recharged rs 404 recharged for unlimited call and daily 1gb data. But airtel not providing network in my area pin 322234. Whether airtel offered me this plan. Pls provide 3g or 4g network. Because airtel offered me to do recharge on this number [protected] but they are not given proper benifit. Sir i want that airtel should we provide proper 3g or 4g network to avail these offer. Airtel showing 4g coverage in area but there is no network it is false informations.
                                  Airtel customer support has been notified about the posted complaint.
                                  Sep 24, 2017
                                  HaroonI's response
                                  I have been charged 2 times for a recharge of 399 plz check and correct
                                  Worst network. It sucks. No use of complaining to Airtel customer care.

                                  No network at all in around kodapur and kothaguda area.
                                  I have lost my phone so would like to close my number.
                                  When play on indian criket that time stop dd national channel.
                                  Sir,

                                  I don't know why airtel are block my account on airtel payment bank app . I reg. On airtel payment bank 5 days ago . My money is on airtel payment bank . Please unblock my account and give my money .

                                  My mobile number . - [protected]
                                  Name - Deepak
                                  I have lost my simc ard for phone[protected]
                                  please block it firt and then cancel it, as i am not going to use it.
                                  i[censored] dont block and then cancel it somebody might misuse it.hence this request
                                  I have been charged 2 for an option of 399 offer and my balance has been deducted.
                                  Myself Mithun HN, s/o Nanjappa HD and I lost my mobile, as i was using airtel 4g sim, so i kindly request airtel services to block my airtel prepaid sim, my mobile number which should be blocked is [protected].
                                  If there is any need to contact me, please call/msg to [protected].

                                  Yours' faithfully
                                  Mithun H N
                                  4G Network Not AVAILABLE. I Complained many more times. There's no use.
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                                    Jitesh Chaudhary
                                    from Roorkee, Uttarakhand
                                    Oct 4, 2017
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                                    Address: Saharanpur, Uttar Pradesh, 247001

                                    I made a recharge of 345 rupees pack on 24th september from the airtel app. I'm supposed to get unlimited calling and 1gb/day internet as per the plan details. The internet worked fine for few days but then since last 4 days i can't access internet on my phone and it shows zero mb data remaining when i checked my account. I've been facing a lot of issues since i was travelling for the last 4 days so kindly resolve this issue for me. I lost 4 days worth of data due to this error.
                                    +1 photos
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                                    Airtel internet not working

                                    internet not working after recharge - Comment #3817973 - Image #0
                                    Aishwarya Angadi's reply, Apr 1, 2021
                                    Also I have recharged on 12th March 2021
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                                      jaya1958
                                      from Palakollu, Andhra Pradesh
                                      Oct 4, 2017
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                                      Address: Vizianagaram, Andhra Pradesh, 535002

                                      1. We made online recharge for the no:[protected] for rs. 50, but this recharge
                                      Not processed for above mention no. But in my account (Sbi) amount was
                                      Deducted.

                                      2. For the same number again we made recharge for rs. 200, but for this also have the same problem. It was taken by within the last 4 days. Please, rectify the problem as early as possible. Thank you
                                      Airtel customer support has been notified about the posted complaint.
                                      Dibet free [protected]

                                      recharge for talktime not received - Comment #2871877 - Image #0
                                      recharge for talktime not received - Comment #2871877 - Image #1
                                      recharge for talktime not received - Comment #2871877 - Image #2
                                      Sir,
                                      My Complaint is that Airtel has a short range in my village. The tower is situated at least 10 km from my Home. kindly take the actions fro my request

                                      [protected]
                                      3G network can't be activated in my mobile
                                      eventhough it is compatible with 3G/4G networks and also a 3G tower exist in my area.
                                      I have already lost 1 GB without even using.
                                      Please look into this matter as soon as possible.
                                      I have inserted the Sim in first slot and set Airtel as default 3G/4G device and yet network is unavailable.
                                      I have sent several port out sms requests to 1909, but Airtel does not generate the UPC at all. Have talked to customer service too, but they only take the complaint without any resolution.

                                      Shouldn't airtel be penalised for this?

                                      --Regards,
                                      Rakesh S
                                      I bought a recharge top up from my near by shop while scratching I lost secret number voucher Airtel serial number is -[protected]
                                      Plz tell me my scratch card number my phone number is - [protected]
                                      Internet speed is very slow. The problem continues. Before one week the speed is normal but for past two days it is very slow. Net surfing and downloading is very poor.
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                                        Prashant Bhusari
                                        from Lucknow, Uttar Pradesh
                                        Oct 4, 2017
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                                        I had problem regarding payment bank and i talk with customer care agent. After communication my airtel balance was debited. So called to 121 care to solve the problem. But unfortunately customer service agent mr. Swetansh talk with me arrogantly and do not give proper information.
                                        I used airtel since last 8 years but within last 4 days i face lots of problem regarding payment bank and customer care agent. That's why i am going to quit airtel.
                                        Good bye..
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