Airtel Complaints & Reviews

I was working at gates india pvt ltd at punjab & my corporate mobile no. From airtel was [protected]. After i left the job & shifted to new location at madurai, i wanted to port the no from corporate to my name & also from punjab circle to madurai circle. My previous employer has provided the noc on airtel prescribed format. Twice i applied to a local airtel outlet at madurai, but funny excuses are given to me. 3 times person from company verified my new home address even. I want to know why my no. Is not getting ported? 3 times i interacted with customer care but got only assurances.
See attached the porting application & screen shot from the local outlet where i made application.

On 27th september I recharged my mobile for prepaid 145 Rs plan...amount got deducted, but not reflecting/crediting to my mobile no...but i got SMS that recharged for 145.0

I am using a prepaid number of airtel and recharged it with rs.445 which offer me to use 1 gb data daily but i am not availing that.
I have filed complaint regarding this with airtel but they haven't resolve that.
Complaint number is cbnrd[protected].
According to them i-phone 5 is not a 4g compatible handset while i am using this hamdset from last 2 years and using all 4g services as it is compatible.
This is a 4g handset but airtel custmer care making fool by saying this that it is not.
Kindly help me out regarding this.

Sumit
Contact number - [protected]

Dear sir,
My mobile number is [protected] and i recharged 399 on august 12th but after some days 1gb per day offer not working in my phone money deducted when i browse data. Please resolve this issue. Airtel promised to give 1gbdata per day for 84 days. For more than 15days iam unable to use data. When i contact customer care they said to reset my 4g settings and restart the phone. Even then my problem didn't resolve. I went to airtel service centre to resolve my issue they said to switch to another 4g sim and gave new 4g sim. I did that too. But swapping didn't solve my issue. Iam vexed with all this and complaining you all this to offer good service with following minimum ethics and don't bother the customers with this cheap practices. They are loyal to you only because of your services. Don't make us disloyal to you. Please resolve the issue.

Rubbish eye washing service from airtel feeling so irritated with there irrelevant ads for fooling customers i claimed airtel airtel secure on 11th of september and they are informing that my phone can't be addressed because it was slip from hand i was with my 2 kids who are grade 1&4 whole bringing them from school it slipped which is accidental this is not first time always i had issue with airtel service they are cheater

Hi,

[protected] (Karnataka region) is my airtel mobile number. I have been getting offers that if i charge with 399 i will get data plus free talktime for 84 days. I had been getting this message for months now. I even got a message yesterday and i recharged my number today but when i recharged my number i got it for just 70 days. I am attaching the screenshot of the message. Please look into this asap.

If someone wants to experience worst customer service he should call the airtel customer care executives. They talk as if they are bill gates, ego attitude etc etc always in a hurry of disconnecting the calls. No empathy no sympathy just wrapping the calls. No gesture of gratitude. Going to launch a complaint in consumer court. This is not why we are connected with airtel, we are not connected to disrespect ourselves by your foolish executives. I am having a small confusion about my bill so i called to the customer care and she was like as if i disturbed her and a direct no to everything.

I have my cell no [protected] on dated[protected] but till date my cell no not activate for airtel company side, i have so many problems facing calling out going incoming, bank otp, aadhar otp, bank massages etc. i request to u please help me this issue.

jagmohan singh [protected]

Dear team,

I had been using the airtel prepaid sim from past few years. Since i had to move to another country i had discontinued to use the sim since 8 months. Now that i am back to the country, my sim has been deactivated.

Request you to kindly re activate the sim since it was not possible when i requested my nearby store.

Mob. No. [protected]

I would really appreciate your kind help towards me since i have all my personal data in this number.

Please help.

Thank you.

Regards,
Chirag
[protected]

Sent from my iphone

I lost my mobile with airtel no [protected] on 26 sept at around 5.30 pm and immediately blocked the sim by calling the customer care no.
I went to the airtel store in janakpuri and got a duplicate sim which executive parameters informed would be activated after 24 hrs.
Next day when the same didn't happen i called 121 to be informed that due to technical problem i have to get a new sim. On 29th i got the new aim at around 11.30 am from dwarka sec 11 airtel store and was informed that the same would be activated in 4 hrs when i called 121 at around 8.30pm they told that it would another 24 hrs to get the same activated.
Such pathetic and unprofessional customer service from airtel.
4 days and no relief in sight.

I have airtel broadband connection started on july last nd from d starting of the connection i am facing the issues of frequent net disconnection and landline disconnection too.. I have paid 3mnths advance payment and they are nor providing facility and neither refund me.. They pocket my money.. They promised for 16mbps speed and giving 4mbps speed.. Plz take action.
[protected]

Dear sir/ madam, i am tamerat kebede mekonnen, research scholar in iit kanpur having airtel prepaid sim of no. +91 - [protected]. I lost my mobile in 10/06/2017 night and reported to the police unit as lost article information with l. A. R. No. 136045/2017 in 11/06/2017. Hence, i want to request the airtel team to please block this sim card asap.

Thanks,
Tamerat kebede m.

We are residing in raghavendra panchajanya, prashant nagar, near alwyn signal, miyapur, 500049, we have been experiencing very very poor signal
In our apartment premises, and many of our apartment neighbours around 200+ connection users also facing this issue. Our request simply put on hold claiming some approvals required to fix this issue for almost a year.
Even after raising multiple complaints they are simply closing the call by saying we need approvals. I don't understand airtel such a brand with high reputation couldn't able to fix this signal issue in the heart of the expanding city of hyderabad. Many of our apartment people also facing this issue.
I request airtel to take this with highest possible priority and fix the issue.
Location of where the signal problem..
https://www.google.co.in/maps/place/Raghavendra's+Panchajanya/@17.5012313, 78.3500384, 17z/data=! 3m1! 4b1! 4m5! 3m4! 1s0x3bcb926fc44f0a09:0xcee06e9d932005de! 8m2! 3d17.5012313! 4d78.3522271? Hl=en

Hi
My customer id is [protected].
I had recharge my dth account on 27th september 2017 with 180 rs, for 99 my plan+36 regional marathi+30nick+15 maintainance charge (?).
Again on 29th september i got msg ur plan gas been changed and you need to pay more 66 rd+30rs maintaining cost.
This is very bad this is happening twice with me.
On phone no one replies.
They just keep on saying i can't hear you or disconnect or falsely charges new amount.
Kindly give valid explanation.
This is disgusting and left us feeling airtel bharti is not worth this money and must go for some other provider.

My mobile [protected] is charged with rd 399 for 70 days for 5hrs talk time plus 1gb data. But this phone not functioning in roaming. Why it is not functioning. I paid money what for. I airtel is not able to stand in market. Close your shop and go for nice sleep. I tried 10 times to speak with a man who can reply something. But all sleeping. Thanks. Airtel. Bhakti jio.

Sir/ madam

I am a postpaid customer of airtel since last 03 years and i am already registered with your airtel secure plan for mobile damage protection.

Airtel details: mob: gionee a1, imei - [protected], date of purchase - 11.04.2017, mobile no - [protected]
Oneassist details: claim no. Sr#2324299

On 06 sep 2017, 7:45 pm, my mobile was accidentally damaged. At my home (A-19, jain park uttam nagar new delhi) when i was working on my cell phone on bed, i was standing up from my bed and suddenly i slipped and due to jerk my mobile was slipped away from my hand and fell down at floor. Due to impact my screen was broken out. My mobile was in fully working condition and on before damage.

I was already processed my claim from airtel site through online and also uploaded my all concerned documents at the airtel site and also oneassist.in portal on 09 sep 2017. And also i follow up my case continuously from 15 days and also i called airtel and oneassist company more than 10 times. But always they told me to wait for next 48 hours and always saying that "sir your case is in processing please give us some times".

And after 16 days on 24 sep 2017 at 12:32 pm, mr. Mukesh gediya (Claim relationship officer) calling from airtel secure and told me that my claim was declined from airtel because of term & conditions. I have never seen such type of bad attitude and non-sense reply from a reputed company like airtel. Both the companies are making fools of the customers.

So kindly resolve my issue and take necessary action as soon as possible, otherwise i will be gone to the consumer forum/court and filed complained & also lodge fir against both the companies airtel & oneassist.

Lodged a complaint regarding set top box not working. (Customer id: [protected]) on 28th sept. Some one called up around 3. Pm to say he will come to attend within an hour. But no one turned up. Next day another guy called up and when asked the reason for not attending the complaint yesterday said they are not liable to attend. I have sent a mail to customer care around 11.58 a. M highlighting the pathetic conditions of your service team. I received a call from customer care that engineer will attend to my problem on[protected]. I told the lady to close this call since i am not happy with the level of services and intend to change connection since in this competitive market how can ur rep arrange to depute engineer after 4 days.
Really such a horrible situation unexpected from a reputed company like airtel.

My name is vignesh and i am from chennai. I have applied for a new broadband connection from airtel via official airtel website on june 13th 2017. I received a call from a airtel representative named gokul (Ph: on the next day. On showing my willingness for a new connection, he came to my home late night at around 9pm and collected all my proofs and documents. He said that since its late, he will fill up the application himself and would provide me with a registration number the next day morning and collected rs.1000/- before leaving my home.

Since, i applied from airtel's official website, i considered him to be genuine and believed his words. The was in contact with me for about 4 weeks during which he would say that there is a problem with the feasibility and would give me the connection as soon as it is resolved. On requesting for the registration number of my application, he would say that he will send and wont send. This was happening for about 4-6weeks.

On the end of july, i lost my patience and asked for a refund. He said he would give me and asked me to visit location and his phone would be switched off. This happened for a week. Once he said he works in ekkatuthangal branch in chennai and so i dont have to worry about my payment. One day i visited the branch and enquired and found out that no one as such works there.

An employee of the branch even spoke to gokul on call and enquired his reporting agency, got all his details and verified. The employee asked me to come a week later and collect the payment. On visiting after a week, the employees said that they are not responsible and asked me to visit chennai head office. I even went and complained there and its been 3 weeks and there is no response.

I have been complaining to airtel customer care, complaint helpline and nodal office for the past two months. They just reply me the same message "sorry for the inconvenience sir, i am handling this issue personally and i promise to resolve this issue... Please give me 72hrs time". And its been 2 months and about 5 people have said me the same dialogue.

I request airtel to please solve this issue immediately and give me a refund or atleast a broadband connection immediately without any further delay.

Details to consider:
Name of the airtel rep. : gokul
Mobile: [protected]
My airtel complaint reference number: 87550138

Hi,

My name is naveen and my airtel number is [protected] and due to some technical issues my network was gone and i took duplicate sim on 16th september 17 and till today the sim is not activated no response from store or nodel officer and no response to any of my mails pathetic service request to get this issue sorted at earliest and pls replay to my mail.

Urgent this is my official airtel prepaid number and earlier it was postpaid, once i changed this number to prepaid it is not working. So please do it on working condition and all my business is going this number only.
Again i can agree to go postpaid connection. Number is [protected]/[protected]/[protected]/[protected]/[protected]

These are the 5 numbers. Please do the needful urgently

Rajesh
[protected]/ [protected]