Airtel Complaints & Reviews

I have incorrectly recharged with 648/- i would like to cancel the recharge and i want a refund of the amount. Or atleast airtel could cancel the recharge the money and deposit my airtel bank.
Iam using a basic mobile and i don't use any of the services available on that recharge.
Details of recharge:
I have recharged through paytm.
"payment of rs. 648 received by paytm! Your order no is[protected]
10:49 pm, sep 22 2017"
Kindly help me to sort this by cancelling the recharge and transferring back the amount to my airtel bank or refund to my bank account.

I have a post paid connection in personal name with airtel which has been transferred to cug.. Since last 30 hours my new sim not been activated... I have been detached from rest of world and faced many problems in the office.. My no. Is [protected]... I have contacted through our corporate coordinator with mr. Miraj ahmed of rourkela, odisha but he could not be contacted.. Even he did not responded..

I had recharged my prepaid number [protected] with amount 998 successfully from myairtel app but i didn't get the internet data on the specified number [protected]. Amount is also get deducted from my account. Please have a look into this.

Below is the transaction details:
Order no[protected]
Transaction date: 22 sep 2017
Transaction type: net banking

Regards,
Kiran
[protected]

Dear service provider

I wish to make you aware of the horific experience i have gone through for purchasing a new wifi hotspot under 6 month advance rental scheme recently

I have learned today that the same has been suspended for 'address not verified'

Call made to [protected] at 6.50 pm today was of no use since they refused to take any request on phone. As informed by them my address has not been verified and i need to visit the nearest airtel store

My query is simple - shouldn't airtel staff visit my home to verify address? How will my visit to airtel store help in address verification?

I had recieved a call for address verification wherein i responded to all queries except one when the lady asked me to give details of the landlady as i am on rent which i refused. She then threatened me saying do you want the connection activated or not. I said 'your choice' but as a tenant i will not share any personal information of the landlady. And, my gosh the powerful lady has actually put the connection under suspension??

Isn't this amazing - the sheer power that now you go and visit the airtel store and beg them for reverification. This actually is audacious. Why cann't some one pay me a visit to verify that i am actually residing at the stated address

I have other airtel connections with the same address and all of them are clubbed in my airtel account. It is good to be process oriented but you can not become a slave to a rigid process

Now how do i take forward...

I am not visiting the store and go abegging - keep my 6 months rental as a gift for airtel csr if you wish

Would look forward to knowing airtel management view - the connection be damned

Regards

Col ashok chauhan (Retd)
[protected]

Dear sir,
I am dedicated user of airtel. I took airtel at quality par standard. But now it is failing me. I am having trouble getting
1. Using wallet
2. Transfer money
3. Recharge
4. Money got stuck.
I have many problems and this further aggravates the situation. I tried many times but it did not resolved. Please rectify it or would i have to shift to other service
My phone no [protected]
Vinay kumar

I kanwarjit singh had broadband connection of airtel with number [protected]. I requested to deactivate my broadband
But still 2 months bill they want. According to usage i should not pay as i didn't use broadband but may be our neighbors
Kindly compromise my bill. I can pay 13 ℅ of their bill which they made (13 ℅ of 36-3700)
My number is [protected].
Kindly do something

Hi, i have ported in from vodafone on 18/09/2017 since the i am not able to make calls nor send sms. I have visited the airtel office many time but no proper response was given. I have made a complaint many time over phone, mail, social networks & they simply make fake promises. Its been 5 days in a row now. Below are the ref no’s: cogcl[protected],
Cogcl[protected], cogcl[protected],
Cogcl[protected], rprfm[protected], rprfm[protected], cogcl[protected],
Cogcl[protected],
Cogcl[protected],
Cogcl[protected]
They are notable to solve the issue. So i need to file a compensation cliam to port out asap.

We stay at chikmaglur town (Pin:577101). Airtel claims that it is the best network provider and covers every town or almost all in india and karnataka. Chikmaglur is not a hidden district or town. Within this town there are sevral localities and one among them is pension mohalla and we recide there. This area is juist within 2 - 3 km radius of airtel towers and unfortunately there is no proper network as we have to come out of house to speak no matter what instrument we use. Pathetic network which is against the airtel.

We purchased airtel 4g dongle from the airtel store at chikmaglur this month and it is a post paid connection. From the time we purchased we have never been able to use and also had got the dongle replaced after lot of complaints. Still the same with new dongle we could never use the service. We want airtel to refund the entire amount that we have paid for the dongle (100% refund) and take back the dongle. Since we have not used the connection due to issues we do not want to pay any money also.

Dongle number: [protected]. Airtel dongle

Name: najmus saher tahsin
Contact number: [protected]
Email: [protected]@gmail.com

I am ujwal with mobile number [protected]. My complint regarding internet 3g/4g connection. I have called 4 times to 198 and registered my complaint but without discusdion they are clossing the complaint. Mainly i am phasing internet 4g connection and automatic disconnection of speech. I really fed up with airtel service. Mine is postpaid connection. I have ported from bsnl to airtel recently thinking i will get good service in airtel but now i rellised i made wrong decision. Several time with all different sources i have given compaint nobody solved it. Several times in my speach i will get disconnection. I am getting h+ in my mobile data symbol.

I had registered to aritel's family plan (749)/month and bill used to come 1000+. I ([protected]) have added my wife's number [[protected]] also to this plan.
4days back i switched the plan to 699. And immediately after that my wife's sim stopped working. My wife visited airtel store 2 times with all the documents and they refused to replace the sim card.
Even after airtel relationship manager promised airtel store will replaces but was refused again. Airtel seems to be cheating cusomters!

I never subscribed to your 10vid service yet they keep bugging me with messages, i had to deactivate it, i was told am not in any service, now i recharged my phone and they deducted #100, please refund me and deactivate again. Am really tired of this #. The data service is even crazy, please sort me asap
I already sent a request.
That's my number
[protected]
Isioma from abuja

I had created and recharged my airtel money account for rs 63p/- on 12 sept. Since then i'm unable to use my money as it says debit blocked. After raising the issue 5-6 times on mail and 2-3 times on your horrendous helpline my issue is not resolved.
My date of birth is 25/11/1988 and i have fowrarded my aadhar card with is both poa and dob. Also forwarded my bank statement showing the transaction.
This shows a complete lackadaisical attitude of the dealing exexutives. Please haul them up.

Request resolve issue on urgent basis

Sincerely

Puja

Hi,

I took the airtel secure for my mobile phone but when it comes for the claim initially they send me a link for the one-assist for uploading all the details even after uploading everything on mobile app also. They keep me in loop for documents for weeks then after pursuing them for weeks and sending every possible document they send a person to my home to collect the phone. I did the backup and handover the phone whereas after few days they sent a main with the below statement :-
"we regret to inform that your device claim of rs.7329.0 has been rejected by the insurance company due to improper handling | no proper care of handset has been taken by insured to safeguard the property"

After few days they returned the phone and it was more broken then before. I called them and sent the pics to them to that they said get it repaired from outside and we will give you the amount if it is more than 7329 i. E if i repaired the mobile in 10000/- they will give me[protected] rs only.

I dint understood their logical and after repeated complaints they said we can not do any thing and you can go to consumer court.

So before filing a case in cc, i would like to take the guidance here.
Below are the details of the incident

1. Incident date & time:- 6th august 2017
2. Incident place:- home, bangalore
3. Damage type:- right side screen damaged
4. Incident disposition:- my daughter was watching youtube on phone and the phone got slipped from her hand and screen was broken from the right side corner of the phone.

5. Airtel took my phone and after they returned it was more broken than before.

Sir..
I recharged amount of 349 three times, two times from paytm and one time from official airtel app. Initailly as the paytm payment was unable to process, i recharged it twice from paytm again. But as the recharge was again unable to process, i went for the airtel app, where it was successful for the first time. But unfortunately, after 5 mins, both of my paytm recharges were also successful.
Also 349 was a offer recharge and not main balance recharge. I would like to ask for refund of 349 +349 = 698 /- due to 3 times of recharge.

Txnid of all three are:
[protected]
[protected]
[protected]

My customer id is [protected]. I am fed up with contacting airtel dth customer care, its useless. I have put a complaint regarding my dth signal issue on 11-sept-2017 and till now there is no resolution and on top of that one of airtel technical support guy took my view card. Contacting him to get the view card i got yelled.

Sometime the service guy never visit or contact and issue status changed to resolved/closed. So i have to contact again open issue and cycle repeat. I tried to put complain to one of senior executive (If he was) and that was also false promise.
Now for last 10 days no tv and doesnt look like the issue going to resolve any soon the way airtel conducting business.

Its been 3-4 months now i am suffering because of airtel, every month after the bill generation i have to call for rectification on the bill they sent, at times i also had to walk in to the airtel office for help, but end of the day the result is still zero.
Now from past 2 weeks internet is not working even after multiple complains to 198, 121, walk in to the stores, problem remains same. Y should i pay the bill wen my phone internet is not at all working for more then 15 days, y should only i suffer for no mistake of mine? I don't know how if this complain will help or not, its just i am trying one more option. As i am done complaining.
I got to know now its only consumers who needs to suffer end of the day. From both side.
Can i also understand without my number and email id how will you get to know if my complain is valid or not?

My recharge my mobile no with 399 recharge. Under this recharge they were offering unlimited talktime bt when i call airtel executive. They were telling that it's not unlimited plan. As they were offering only 250 minutes per day... And they telling that there were some terms and conditions. No doubt under this plan there's written the terms and conditions apply... But airtel send me daily 20-30 texts repeating same message dat recharge with 399 get unlimited talktime and data for 70 days. So could not they send us single one message with clear plan. And if we search this plan on airtel website. No website is explaining this terms and conditions except there customer executive. So in future if we want to recharge we should have to call customer executive and tell them dat this plan am going to recharge, plz tell me the details.
If they are not giving us unlimited things then why they were using this unlimited word in their plan just to confuse the customer. Please take into this issue it's not only my problem it's problem of thousands of customers who were daily get into the trap.

Hi,
I have been call many time your customer care no. 121 for network issue, but your team told me that your sim card are not working and disconnect my call.
If any issue in my sim card then why in other place this is working. They have not registered my complaint regarding net work issue.
My airtel no [protected] also show "no service" if we have in our home school block shakarpur, but in other place show full net work.

I requested for surrender of my digital tv connection in the month of may, 2017. Company said they do not take away dish, set top box and remote, and since i do not have very less money in subscription account, there is no refund, and there is no security deposit to be refunded. My connection was apparently closed.

Despite repetitive emails, i still keep receiving phone calls for various promotional packages. I've the trail of all the communications and its annoying.

I have paid 1000rs for installation but Airtel denied connection and then in return they only paid back 500. I have dropped so many emails to them but either they dont reply or if reply they say that there is no record of transaction with me. I have shared with the picture of receipt the guy who came to collect money had given me.