Airtel Complaints & Reviews

Have subscribed to airtel secure and raised a claim for accidental damage. There was no screen breakage but the tower reception was frequently disconnecting and battery not charging. When claimed they said that for software related there is no claim and after multiple claims made them realise that it was internal hardware. They said they will check and allocate for pickup and then oneassist people called me to say that the claim is not valid and falls on cooling period and closed my claim.

I have made a call to customer care on the last day of cooling period to inquire what all covered in claim and the process to claim, but to my bad luck he raised a claim and i wasn't aware. When i raised a claim they said rejected and falls on cooling period which i havent raised.

Multiple people spoke and apologised that it was an error from their end and will allocate person to pickup but later called and convinced me that i raised a claim. To support my case have shared the screenshot of timestamp of calls aswell but no use. I wish i have recorded the conversations when they admitted and apologised.

Been 2 months already, spoke to 11 different people and wasted hours of time to make them understand the case and they close it saying they cant do anything further, as they aren't authoritative.

Been associated with airtel for nearly 11 years, have subscribed to this on the trust i had in them for years and also suggested my friends to do so. I deeply regret that now. This impotent kind of service was not expected from a brand which retained our trust since teen.

I had taken airtel dth connection since aug 19th -2017, unfortunately since when it is installed my mom was told that it will be started in next 2 hours time and new setup box was installed.
Till date 6th sept 2017 it has been not started, almost every day i had coordinated with airtel customer support team on [protected] every day i was informed that this will work within 2 hours time, some time within 4 hours or in evening 8:00 pm. Customer support team also did conference call with area manager, same story of dth not working was informed to him. Again he give same commitment in next 2 hours it will be resolved. Once i was told by area manager that i need to pay for one year which i did so still this is not working. I had paid rs 960 new multi connection charge+ 350 monthly charge + 1900 yearly charge for dth hd connection. Its useless still not working.

Airtel customer id
[protected]

I have lost my mobile and when i am calling my no. I am geting response switch off. So please stop the all service of my no. [protected] now
Simcard details are given below. So please close my number permanantly
Sim card - issued to anil kumar nanda
Mobile no. [protected]
Address - 72- avas vikas colony jail road
Gt road aligarh, uttar pradesh, india
202001

Hi,

I am experiencing that airtel is falsely consuming my data whenever i get a net pack it gets exhausted fast and without downloading and while not using internet for long it still gets reduced the remaining data. This is absolutely not acceptable.

Kindly advise how to resolve it and how to check my instant consumption and per day accurate consumption

Regards,
Arun

Please i am requesting you to that i am getting disturbance from one vodafone no need to block that no. I already blocked from my mobile but still its showing rabbish bin and its laying in inbox. Please help me to block permanently. Because of this i am facing the problem in my family. I already raise the compailnt but no response from your side. Reference number is pr[protected]. That disturbing no is [protected].

Please please help me.

Thanks & regards,
Asha.

I got a message from airtel (Airsep) on 4th & 5th sept 2017 mentioning that namkeen pack services has been activated on my phone for 1 week and they would be adding rs 35 in my bill for a week and this would be automatically renewed every week. On calling airtel, to know what the service is all about becuase i never raised this activation request, they are saying that they dont have information about it as it is 3rd party service. But i got the message immediately that they deactivated it. I really dont understand that how come airtel does not information about the service they can activate or deactivate. They say that i would have clicked on an advertisment or something and the service got activated but airtel has no information.
Mob:[protected]

Hi,
Today morning i tried to recharge my airtel number [protected] through 'my airtel' application with rs. 399 plan but the transaction is failed. Till amount is not refunded to my personal account. I have been making this recharge inefficient complaint for the second time in this year.

Please do immediate process on this and kindly revert back on the same.

I'm postpaid airtel mobile user. And i've been charged for unwanted services like dindo music, hot chillies, etc. None of the above mentioned services i activated. And every time i've been charged 100 rs. I look forward to your kind support. I want compensation of all money that you have charged me. Otherwise i am going to disconnect your airtel services.
Thank you.

My airtel digital tv customer id is [protected]. For the past two days channels are automatically changing even though we do not press any button from airtel tv remote. We tried turning off and turning on the set up box but the problem still exists. Please provide a solution to this problem. Also the airtel dth customer care toll free number does not work

Hi my name is ratna nagare and my mobile number is [protected] form last eight days my sim is converted from 3g to 4 g but till to this it is not activated. I already visited repeatedly yo your agency in wardha maharashtra but no activation is done. Repeated request or sms is send by agency to u. My regular work is suffering due to non activation of sim. Please look into the matter and activate the sim immediately for avoid inconvenience to me. I can see that many other customers are facing the same issue is this a newconversion from 3g to 4g. Please activate my number, do not have time to keep visiting ur airtel office. My email is [protected]@gmail.com

I b. Sravan kumar bearing the phone no: [protected], was recharged from icici bank on 31.08.17, but it was not received, in my account it is bebitted, tried several times to your customer care, but it was useless, please look in the matter and do the needful. Same day i was recharged from my icici bank for the number [protected], it was recharged succesfully, but this number amount duducted but not recharged, for your reference i am herewith furnishing the details 1. Bil/[protected]/pgmib-/[protected] 2. Bil/[protected]/pgmib-/airt[protected].

Hello sir

I have huge respect on ur Airtel company.But today I felt very bad bcoz one o[censored]r employee don't have any manners.How to speak with customers.we r recharging every month.If Customer have any problem u solve it but that man response is very rude.This is not good to ur company..

Hi, i ported my number from aitel postpaid bangalore sim to airtel prepaid hyderabad. It has been already 2 days after my old sim is deactivated and my new sim is not able to register to network.

I already contacted customer care they told me to switch on data roaming, restart the phone, select network manually. New sim is not able to find any network and i am not able to contact even customer care from the same number as there is no network.

I am really facing a lot of problem because of this, please fix this issue.

Regards,
Nilesh

I have requested to link my adhar card with my mobile no. [protected] on sunday 9pm.
Its more than 48hours still my no. Is not linked to my card.
I need it urgently so i could fill my goverment form which requires my adhar card linked to my mobile no. For otp verification
Plz do it fast

Hi,
two days back i have changed new sim card with same number
calls are going and receiving accordingly
but when i a sending or receiving sms are not working
Could anyone resolve SMS issue
i could not able to receive or send sms after changing my sim
my mobile no is [protected]

Thanks for taking action and resolving as early as possible !

Thanks,
Guru

I have wrongly done a recharge of amount 399 to a wrong number from my myairtel app.
I want to reverse the recharge to the correct number now.

Wrong number - [protected]
Correct number - [protected]
Amount - 399
Transaction id[protected]
Date - 6 september 2017

I have made a query to the airtel even send an sms to a number 59109 which i found over the internet to reverse the recharge if it was done wrongly but no positive sign.

Please help.

Thanks & regards,
Ankita kabra

Dear officer,

Till now also no response has been given about my problem stated.

There is no signal of airtel till now also at my address:
17/3 ram nagar, near shiv kala mandir, krishna nagar delhi 110051

Airtel officer told me to wait till end of august. But nothing has been improved till now.
I have made complaint on 10th july with complaint number 77611627. And now 60 days are over with no conclusion.

Please tell me a concrete answer and dont test my patience. Airtel company is not doing anything. What great response from such a reputed company.

Please cut my all connections and refund my 5000 rs for all 4 postpaid connections at the earliest.
Airtel signal quality is pathetic and they are giving 4g speed at challenge, with no responsibility.
From last 2 months i have writeen 30 mails to airtel appellete officer, and everytime a system generated response mail is reverted back, with no clarification fro my problem at all.

Please contact me at [protected]

Regards,
Puneet kumar jain
[protected]/[protected]

Dear sir,
It's been a year since launch of jio, am facing the problem.

Problem-
I am not getting calls from people having jio.
Whenever they try calling, the call gets droped instantly.
This is happening on my airtel no.-[protected] & because of this i have missed hundreds of calls.

(This happening with jio only else from others i am not facing any problem and no problem in outgoing also. Only problem with incoming calls from jio)

I contacted many times jio&airtel personnel, customer cares, but both are telling that it from other side the problem is.. And are reluctant to help me resolve the issue.
I agree if jio doesn't help because i am a long time airtel customer but they are simply rejecting & reluctant to help..

...
Thank you
R. Jain

No. Over which i am facing problem
Airtel-[protected]
Region-mumbai

We are airtel customers request to you that i have suffering a network problem in the area of checki, kanganhall, achabal, anantnag, jammu & kashmir 192201. So the 3, 4 airtel tower network can counterfire each other and the network goes weak. So when we are calling someone the voice is breaking continuously and i cannot compete the call. Finally the range of towers is very low. If the problem is not complete then will port from airtel to other.
Please resolve the problem as soon as possible because we airtel customers are suffering a lot of problems.

My request to shift my airtel broad band connection on[protected]Airtel broad no [protected]. And ref. No.86903712.) is not attended till today.[protected]. As per their mail it is supposed to be completed in 5 days. Even after repeated mails my request is not being attended and the time of completion is being extended everytime and citing techinnical reasons. No technical person accepts this reason as a delay for shifting.
Regards
V. Vijayakumar