Airtel Complaints & Reviews

Hi,
I raised a request for broadband installation on friday (18th august) and also paid the rental amount of 500 inr (Caf no.1134525). I submitted my documents and was assured that connection will be set up on saturday. But i haven't heard from installation team still and when i am trying to call them they aren't answering my phone. It has already been 3 days. Also there has not been any update from airtel team. Seems like they'll call millions of time before set-up and later ignore after the amount is paid. Isn't the behavior is highly un-professional.

I have been a long loyal customer of airtel but this kind of attitude is demeaning my trust. I request please either update if my request for new connection can be resolved or had i been looted for 500 rs.
Looking for a reply.

Hello sir,

This is chennakesava, having airtel prepaid number:[protected]. On 15th august, we have recharged with rc 399 and the plan is not working. We have called and complained to customer care (12118) for so many times and no one is helping us. Every one says 'sir! Please remove user sim card and re-insert. With in half an hour your data plan will work'. How many ever times we should do this.

We don't understand where the wrong is going. No one helps us but the name is 'customer care'. When we use data, you people are charging from my main account. Then why the hell data plans exist.

We are airtel customer from past 6years and didn't face such weird issues. Please try to solve our problem.

Airtel is fradulently claiming that we are consuming more than 150 gb every month since we moved to a new house and bought their connection. That too when the property is locked and we are living elsewhere. I spoke to airtel today and they said they can't do anythign about it. I renewed my plan and bought additional 5gb data today but they said my modem isn't working and they would send the technician. By the time technician arrived (In 4 hours from my request), even 5gb was consumed (Without modem working)

I called the customer care again and the ivr said consumption is 120 gb, while in the morning ivr said 170 gb consumption. The technician as well as the customer support is not willing to help at all and invoicing us for no mistake of ours.

We would like to lodge complaint on behalf of residents of 2nd cross, bhuvaneswari nagar, bangalore 560 092, karnataka and thereby putting the life of residents in vicinity in hazardous situation.

Our complaint is specific that, one mr. Rajanna resident of our area site no: 78/a, 2nd cross, bhuvaneswari nagar, bangalore – 560 092 had installed in his rooftop to mobile company towers around 13 to 15 antennas not only in midst of residential area and also very edge of his boundary and neighbour building in just 2 (Two) feet distance the radiation is too high.
As you know that, it is general rule that, the mobile tower has to be installation 100 meters away from the residential area as the radiation emitting from the said mobile tower causes various effects on human body and worked as slow poison upon the human body, 24*7 sound pollution therefore, various building societies are refusing to install the said mobile tower on their building. Hence, the said mobile company choosing residential areas as they know that, few people are very greedy about the money for his personal benefit and ignorant of their effect.
To maintain distance there shall be no nearby buildings on tower at a distance threshold

Therefore we request you to kindly look in to the matter personally and see that the above tower is removed immediately from the middle of our residential area in order to prevent further damage to the health of innocent people of the area.

Removal of cell phone tower in just 2 feet distance to our residential building

Hi,

My prepaid mobile number is [protected].

I have activated international roaming pack with 3999
Now i am in germany but not able to use internet, i am getting internet signal but internet is not working.

I tried to reach customer care by 121, 198 but those numbers are not working from here.

Please help me to get this issue resolved

Thanks in advance.

I dr. Ranjeet singh my mobile no. Is [protected]. I use 4g handset and already choosed lte/wcdma/gsm option. I took a plan in which you commit to give 3g/4g speed upto 1gb/day but from few days maximum time your speed is 0.
I complaint your customer (198) but there is no result.
I live in nishatganj lucknow, if you not able to provide your service properly at centre of city then how could you provide at outer area.

Hi all,

Just i would like to bring an attention in your radar that your network connectivity in my area is very poor. There is no or very less signals.

As per customer support response, there is no network issue in my area but i registered so many complaints and still i have not received any satisfying solutions.

Following is my locality address. Please check and resolve the problem asap.

Z-ii, 268, welcome colony, new z. A. Khan park, delhi-10053.

Regards,
Gufran
[protected]
[protected] (Alternative number)

We have been chasing your service people for past one month orally and registered on 09th-aug-2017 (Reg. No.[protected]. We dunno know what the hell you people are doing. Because of this problem, we are losing lot of customers. If this is not solved immediately we will go to consumer court and file against airtel.

Solve it immediately if not airtel will face the consequence.

Its been a month now since i raised request on internet issue with my postpaid number-[protected]. Even after calling customer support team multiple times there has been no positive response yet. No one is able to rectify this issue on internet connectivity in particular with above sim number (I'm using alternate airtel sim which has good signal strength). At-least a status update would be nice. I guess, after all these wait ups, it would be better to opt for other networks. I would urge airtel team not to give false information on data pack. Please acknowledge.
Service request no: 77868066
Service request no: 78259151

I m at 416114 pincode having problem of less coverage for both from tomorrow. Do smthing as early as possible. If port option is available for me.
Before 2 days i recharge on my [protected] airtel no. Of 399 but i don't get any proper network of the sim. Their are so much important call and massage are waiting, so sir please do something as early as possible

I am using air tel sim since from last 4 years, we have office in sir m v road, opp d c office, beside sbi in this location we have the office and air tel network coverage is very poor, everybody complaint is voice is not hearing properly those who made the call to me

It was already complaint 15 day's back but problem is still same

My contact no.[protected]

My airtel no. Is [protected]. After the offer completion of jio i have chosen airtel for the sake of good speed and charged my sim on[protected] with rs. 399/- offer pack that promises 1gb per day 4g speed data plus unlimited local and std calls...
To my extreme shock i was getting the speed of 2g or equivalent, plus there is a sign of "e" that we used to get with 2g speed...
Sometimes, very rare the 4g symbol is displayed but the speed remains creepy...
I even tried restarting my phone and switching on and off the mobile data but in vain.

Airtel has looted me and i want my money back...
Jio with its slow speed was far far better than this airtel speed... I could easily watch movies without any wait...
The reason i chose airtel is itself foiled by the company... Airtel is fooling people...

I applied for new airtel broadband fixed line connection on 18/03/2017 by paying 1000/- cash and 700 rs. Your executive took for landline. Your airtel cff no. - 5089364. The form was filled in the name of surinder bhadana. Mobile number was given [protected]/[protected]. Attaching the copy of form.

He assured me that i will get connection within 48 hours. After passing 48 hours i kept calling your executive that connection is still not given to my address. He said there is some technical issue for which you need to wait for 1 week. I again waited for 10 days. To my surprise when i chased him for connection he said he will not be able to install the connection as there is some technical issue.

He suggested me to fill online refund form by attaching cheque details. You will get your money within 40 days. This is 3 months over till date neither i got 1000/- back nor your executive turned back to take phone for which i have paid 700/- extra. He is not even picking my calls. You executive number is mukesh - [protected], [protected].

I need my refund back immediately or else i have no other option to take this matter to consumer court.

I port my no [protected] from Airtel to idea on 15.8.17. I have not rec. My last bill while deposit amount before bill generation.
I want my last bill and deposit amount of rs 300/- which is given by me at the time of sim received . customer care said that such amount refunded when connection closed

Hi all, good day.

Number [protected]
I was happy with vodafone for the past 6years, finally changed my mind to switch over to airtel, porting was done. And i had submitted all the required documents, sadly m having access to make only outgoing calls, no incoming, unable to send or receive msgs, poor network, each time i call ccare, i am asked to wait for 48 hours, feeling very happy for opting airtel connection,

Regards
Param

Recently i shifted from kolkata to hyderabad. During travelling i was facing problem to call people. But i thought that maybe its general network issue. After reaching hyderabad i was trying to call people but unable to do so. It has been one week still i can't do it. I have unlimited calls on my number. And 1gb/day. The data a is working properly. Only problem is the outgoing call. Incoming calls are also facing no problem. There is no airtel customer care service provider nearby. How to resolve this? What is the problem? Please help me.

Last week i changed my network from aircel to airtel. By last month itself i submitted all my documents... But but the person who came to my house lost all details but he didn't inform... After 15 days i enquired then only i came to know that they lost it... Again i requested and finally changed my network... Last week i received a call that we provide u the wrong sim... But pls submit all the documents again like that... Again a person came to collect address proof ang have another sim... But but now the issue is for the past 3 days no incoming and only outgoing. But from yesterday itself no outgoing too... If somebody call me it says"no does not exist"... I'm facing too many difficulties in it... Pls clear issue... My no is [protected]

When i had decided to port to another network, airtel called and gave me a 349 plan for 40gb data booster. Ever since, my internet has not been working (Been a week) despite making repeated complaints to their supervisors. I requested them to put me back on my previous 1199 plan and they couldnt even do that stating reasons such as server being down, pendency issues etc. Highly idiotic staff, zero follow up. Going to port out all my 12 airtel numbers.
So disappointed. Supervisors like ravi mishra, sagar, etc made false promises to fix it within 24-48 hours. Been 7 days and no resolution. Unprofessional and irresponsible at their best.

I have recharged to my mobile number with rs 250/- on 19/08/17 using my internet banking. Money from account is deducted and recharge successful confirmation also got but till now my mobile number is not recharged. No response from them, when called to toll free number and asking me to contact your bank as their is no mistake from their side. Too irresponsible answer from their side.

We took new sim on 13th august 2017 from vikas marg airtel store and submitted all forms. When we received no message or response, we contacted customer care they told us we need to submit all documents again. We posted to dot twitter page and after that only airtel responded. They said you have not submitted docs. We asked them to check their store cctv and then they said ok they found the docs. We will be given new sim and that will be activated in 24 hours. 3 days later even that is not activated. Pathetic service by airtel. Because i moved from corporate to personal transition i could not have even chosen any other operator. But pathetic service from airtel in all areas. From store to customer care to activation of services.