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Airtel reviews & complaints page 1163

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A
amit1barthwal
from Mumbai, Maharashtra
Aug 22, 2017
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Address: 500043

Airtel guys called me and share the airtel plans of gsm and gprs plans which are good as compared to vodafone. So i submit porting request from vodafone to airtel on 26/07/17. Within a week vodafone number got disconnected and airtel sim that they gave i inserted, that was showing "no service".
I thought this is general process, it will take time.
After 2 to 3 days i stared calling customer care from my friends number, as i do not have any other contact number. They said it takes 7 days for porting.

Now when i went to airtel dealer who gave me airtel sim, he again gave me new sim as he said it was old type of sim and said new sim will be activated within 24hr. He also register request of sim change.

Nothing happen and both sim still deactivated.
I registered complaint with nodal office they said to go to nearest airtel office and submit the documents again. I did the same and the airtel office ensured me that sim will be activated within 24 hr. Now again the same, sim is not activated.

Now i am having 2 sim cards, one is old one which airtel agent gave me first and the other one which he gave me after this. He said that, he register the sim change request as well. I dont know where is this process stuck.

Mobile no - [protected]
Old sim no :-[protected]h-2
New sim no:[protected]u

Alternate contact no:- [protected]

If airtel is not able to handle these taks, better not to ask people to port to their network. I am facing a serious issue as this is my personal number and i am getting loss in my peronsal life as well as in business.

Please help me in this issue.
Airtel customer support has been notified about the posted complaint.
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    J
    Jyoti Peri
    from Ghugus, Maharashtra
    Aug 22, 2017
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    Address: 440010

    Prepaid mobile number [protected]
    Following third party services have been activated
    1. Gamesclub 2. Silkvideo 3. Sportsvideo
    And charged rs 99 for each.
    I don't want any additional third party services or otherwise.
    Need to deactivate these and refund for the charged amount for unwanted services.
    No confirmation has been taken for this service activation
    Airtel customer support has been notified about the posted complaint.
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      P
      Puri Amit
      from Ludhiana, Punjab
      Aug 22, 2017
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      Address: Gurdaspur, Punjab, 143521
      Website: airtel.com

      Dear sir,

      I want to complaint a person who come to my home for recover the bill of my airtel number [protected] my bill was pending from last 2, 3 month and i am not using this number. The man was shouted at outside my home and use a abuse language his name is pardeep and contact number is [protected] please take a action on him otherwise i will go to court. I am ready to pay bill of my number but he used abuse language in my home this was not tolerate so please take a action on him. My other contact number is [protected] (Amit puri)
      Airtel customer support has been notified about the posted complaint.
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        A
        Amu Gala
        from Mumbai, Maharashtra
        Aug 22, 2017
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        Address: 400053
        Website: [email protected]

        Me andheri d. N. Nagr j. P. Road me rahta hu mene voda fon or dophin ne se air tel karvaya achhi scheme haye karke magar me re ghar ke andar net work hi nahi a raha haye call karneke liye gharke bahar niklana padta haye ab me airtel card le ke pasta rahahu to plese mumbai andheri west d. N. Nagar me network ki jo problem haye vo solve jaldi se karneka prayas kare my name amrutlal gala haye
        Airtel customer support has been notified about the posted complaint.
        Aug 22, 2017
        Updated by Amu Gala
        me andheri d.n.nagr j.p.road me rahta hu mene voda fon or dophin ne se air tel karvaya achhi scheme haye karke magar me re ghar ke andar net work hi nahi a raha haye call karneke liye gharke bahar niklana padta haye ab me airtel card le ke pasta rahahu to plese mumbai andheri west d.n.nagar me network ki jo problem haye vo solve jaldi se karneka prayas kare my name amrutlal gala haye

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          P
          prasanna24
          from Adoni, Andhra Pradesh
          Aug 22, 2017
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          I requested for nmnp on 16.08.2017. Today morning I got the network showing on the phone and I got done with the verification. Now, the problem is that incoming calls and sms are just barred . I tried calling the customer care, but that is only just a waste of time. There is no proper response . Please help me to solve this issue
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            K
            from Ludhiana, Punjab
            Aug 22, 2017
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            prepaid simply temporarily out of service

            Address: Fazilka, Punjab

            Sir
            My airtel prepaid no [protected] is temporary out of service i was out of station due to some domestic reasons i want to start my number what are the steps to restart the number i went to customer care centre at abohar punjab 152116 but they gave me airtel 4g sim but this sim is also temporary out of service when called will company help me to restart my airtel number i have given this number in many important offices i hardly need...
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            P
            pragya mohanty
            from Hyderabad, Telangana
            Aug 22, 2017
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            Address: Hyderabad, Andhra Pradesh, 500034
            Website: www.airtel.in

            Yesterday i recharged my husband's mumbai airtel number which is in roaming right now. He is in usa. The amount was deducted 3998 from my account but yet not refunded. I did the transaction yesterday night around 10pm. I was trying again and again still money not refunded kindly refund soon.. It is a huge amount. I am calling customer care since yesterday... Its not connecting.. Kindly help. Refund my money
            Airtel customer support has been notified about the posted complaint.
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              P
              pravkris123
              from Bengaluru, Karnataka
              Aug 22, 2017
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              sim blocked, and changing sim, sms not activated for last 3 days

              Address: 560066

              Related to this issue: raise a service request 78786016

              In my new sim card with old mobile number, sms is not working. And seems for 48 hrs this is not activated. How to escalate this.

              This is seriously impacting me a lot.

              First, i dont know, why my sim got blocked? I am a post paid subscriber for last 10 years. I have multiple other subscriptions with airtel.
              Second, i ignored, and bought...
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              A
              anuja mishra
              from Mangalore, Karnataka
              Aug 22, 2017
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              Address: Khordha, Odisha, 751030

              My mother had been a victim of atm fraud transaction. She is an sbi debit card holder, card number ending with 0304.

              She got a call from [protected] mentioning they are from sbi bank and asked for card details and sbi else the card will be blocked and there will be a fine., on 18th aug 2017.

              Once the information was provided there was a transaction of rs.19, 999.0 toward airtel money at 16.24 pm on 18th aug 2017.

              Below is the transaction details:

              Thank you for using your sbi debit card 521xx0304 for a purchase worth rs19999.0 on pos airtelmoney at airtelmoney txn# 561053.

              Kindly help in blocking the money transferred illegally from my mother's account and transfer it back to the account.
              Airtel customer support has been notified about the posted complaint.
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                S
                shivkumar9579
                from Bengaluru, Karnataka
                Aug 22, 2017
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                Address: Bangalore, Karnataka, 560037

                I recharged my number with 399 where i suppose to get 1 gb / day.

                When i asked to transfer the call to senior they informed that they wont transfer the call to senior.

                When i asked to send what i have used they told they wont. They guy name vijay was very unprofessional, he even dont know how to speak with customer, how you are hiring this kind of guys unprofessional with no respect. He only forced me to write to you guys.

                My data is deducting everyday.
                Airtel customer support has been notified about the posted complaint.
                Aug 22, 2017
                Updated by shivkumar9579
                Never saw fraud company like airtel, today I received mail that I'm was not eligible for 399 plan. I have proof of eligibility y. From 2 days I am unable to use data. Please find the attachment.

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                  R
                  rajaram bhavar
                  from Dhule, Maharashtra
                  Aug 22, 2017
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                  Address: Nashik, Maharashtra, 422303

                  Sir my number is [protected] is a prepaid number. I have registered complaint against airtel regarding misbehavior fraudulent calls and wrong promises and unsatisfactory redressal. On 7 aug 2017 12:41 pm i had received call from airtel from number [protected] name of executive : karan. After i told him my all problems which i am facing from last 3 months he committed me compensation amount and a good will gesture of rs. 1000 during call., he said that the amount will be credited on your account on four consecutive days 300+300+300+100=1000. But after that no amount is credited on my account. Airtel once again make me fool during call. No use of this portal. Airtel do not complete any commitment with customer. Its one of the fraud telecom network form appellate, mnp, customer care and even consumer-helpline (Airtel) no synchronization. Everyone is misbehaving with me giving fraud information and commitments.. Please check call recordings. I will go in court against this.
                  Airtel customer support has been notified about the posted complaint.
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                    J
                    Joseph Abraham Rodrigues
                    from Bengaluru, Karnataka
                    Aug 22, 2017
                    Resolved
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                    Resolved

                    I had given a disconnection request on june 17th 2017 (Req no:[protected], but my airtel connection was not disconnected. Instead i was charged inr 1, 124.00 which i have paid. I have now raised another request (Req no:[protected]. I need this connection disconnected along with the refund of inr 1, 124.00.

                    My airtel account no: [protected]

                    From the time i had given the disconnection request, 3 representatives from airtel called asking me not to disconnect and every time i asked them to go ahead with the disconnection process

                    Amount is still not credited to my bank account

                    (My earlier complaint was automatically marked as resolved. Not sure why
                    https://www.consumercomplaints.in/airtel-regarding-disconnection-request-c162403...
                    Aug 26, 2017
                    Complaint marked as Resolved 
                    Received the refund via cheque
                    Airtel customer support has been notified about the posted complaint.
                    Aug 26, 2017
                    Updated by Joseph Abraham Rodrigues
                    Received the refund
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                      P
                      Pravas Behera
                      from Mumbai, Maharashtra
                      Aug 22, 2017
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                      Address: Mumbai City, Maharashtra, 400703

                      Dear sir,
                      My address 314, omm sai chs, koprigaon, near sai baba temple, sector 26, vashi, navimumbai pin 400703
                      In this location airtel network problem .. last 3 month i am complaint about this ..
                      My contact no [protected]/[protected]
                      Jio network coverage is exclent
                      But airtel network very poor
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                        K
                        Krupa Damodaran
                        from Delhi, Delhi
                        Aug 21, 2017
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                        I have recharged my airtel no. For the 299 pack through the airtel app. The payment failed so i had to try the other time. But now money was deducted from my cub account for an unsuccessful transaction also. For the next transaction was also deducted which was successful. I need a refund for the failed transaction.
                        Transaction id:[protected]
                        Amount: rs.299
                        Please do look into the issue.
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          AAKASH GP
                          from Kolkata, West Bengal
                          Aug 21, 2017
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                          Address: Bikaner, Rajasthan, 334001

                          I have regular problem from the last month that in my number its sending sms in the number of 54999818. For sms its deducting 3 rupees/sms. I spoken with airtel customercare and they didn't gave me any satisfactory resolution on this. This all happening without my knowledge. Kindly help me to solve the above problem and refund my more than 6 sms money which are deducted till now. Airtel no [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Ashwin Kamarthi
                            from Pune, Maharashtra
                            Aug 21, 2017
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                            Address: Udupi, Karnataka, 574110

                            I am staying in net boys hostel, nmamit, nitte, karkala taluk, udupi district, karnataka, india. Here the 4g and 3g network is almost non existent. Sometimes even the 2g network is not continuous. I don't know how to reach the customer care because if we call 198 we won't be able to talk to the representative. If your network is so bad, why do you boast about yourselves so much? In ads you show that even in forests we get 4g network, which i and many others feel is complete nonsense. Just by claiming "airtel is india's biggest network" you don't become one. We don't care how many towers you install, we just want good network. Stop scamming us and value our money. If not then you will lose all your customers very soon. And the only reason holding your customers back from porting to other networks is the trust in airtel, don't lose it.
                            We are expecting the issue to be solved immediately. And i am also expecting a call from the airtel care.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Sajidasif
                              from Mundi, Madhya Pradesh
                              Aug 21, 2017
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                              Address: Gopalganj, Bihar

                              Sir, from a week this mobile number
                              Owner (Which is male by voice) [protected] is giving missed call on my mom's mobile number and after pickup the phone, he talking vulger and sometimes abusing.
                              When i search this number, i found that this is from kolkata.
                              When i call back, he not answering my call or not talking after pickup the phone.
                              Sir, please do something or take any action upon it.
                              Thank you
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                Malhi Singh
                                from Lucknow, Uttar Pradesh
                                Aug 24, 2017
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                                Address: 142041

                                Model mania and game club named service activated by airtel without request and deducted inr70, this is not expected from airtel, kindly reimburse the same as i have already deactivated the services, i have recharged with 100, out which 85 was deducted by airtel with these type of services activation without approval and customer care is also not responsding, if possible kindly share the contact number of concerned person
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Sonu Bhinder
                                  from Belgaum, Karnataka
                                  Aug 21, 2017
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                                  Address: Sirsa, Haryana, 125102

                                  My compaint about airtel mobile service providers company. It has so poor network. So poor network coverage. Sirsa Haryana area maneger not interested about this. He always says that airtel company not invest money in this area. So we are getting good service from airtel company. Not giving me services. My compaint service (198)barred without any reason. Signal is so down.
                                  Plz find any parmanent solution of my complaint.
                                  Thanks
                                  Sonu Bhinder
                                  Mob [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Aug 22, 2017
                                  Updated by Sonu Bhinder
                                  My compaint about airtel mobile service providers company. It has so poor network. So poor network coverage. Sirsa Haryana area maneger not interested about this. He always says that airtel company not invest money in this area. So we are not getting good service from airtel company. Not giving me services. My compaint service (198)barred without any reason. Signal is so down.
                                  Plz find any parmanent solution of my complaint.
                                  Thanks
                                  Sonu Bhinder
                                  Mob [protected]
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                                    P
                                    Phuoc
                                    from Chennai, Tamil Nadu
                                    Aug 21, 2017
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                                    Address: 641028

                                    Yesterday i have purchase the item inapp on ch play. But the transaction was reject, i didnt got it. But i was still lost thethe money in banlance. I hope you check it and refund to me.
                                    I did recharge last month wt 399 pack for 70 days but unfortunately within one mouth it's showing no data pack in my account and even I'm trying to contact to customer care 198 & 121 error I'm getting is unable to connect plz help me my contact number is [protected]
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