Airtel Complaints & Reviews

Hi,

My prepaid mobile number is [protected].

I have activated international roaming pack with 3999
Now i am in germany but not able to use internet, i am getting internet signal but internet is not working.

I tried to reach customer care by 121, 198 but those numbers are not working from here.

Please help me to get this issue resolved

Thanks in advance.

I dr. Ranjeet singh my mobile no. Is [protected]. I use 4g handset and already choosed lte/wcdma/gsm option. I took a plan in which you commit to give 3g/4g speed upto 1gb/day but from few days maximum time your speed is 0.
I complaint your customer (198) but there is no result.
I live in nishatganj lucknow, if you not able to provide your service properly at centre of city then how could you provide at outer area.

Hi all,

Just i would like to bring an attention in your radar that your network connectivity in my area is very poor. There is no or very less signals.

As per customer support response, there is no network issue in my area but i registered so many complaints and still i have not received any satisfying solutions.

Following is my locality address. Please check and resolve the problem asap.

Z-ii, 268, welcome colony, new z. A. Khan park, delhi-10053.

Regards,
Gufran
[protected]
[protected] (Alternative number)

We have been chasing your service people for past one month orally and registered on 09th-aug-2017 (Reg. No.[protected]. We dunno know what the hell you people are doing. Because of this problem, we are losing lot of customers. If this is not solved immediately we will go to consumer court and file against airtel.

Solve it immediately if not airtel will face the consequence.

Its been a month now since i raised request on internet issue with my postpaid number-[protected]. Even after calling customer support team multiple times there has been no positive response yet. No one is able to rectify this issue on internet connectivity in particular with above sim number (I'm using alternate airtel sim which has good signal strength). At-least a status update would be nice. I guess, after all these wait ups, it would be better to opt for other networks. I would urge airtel team not to give false information on data pack. Please acknowledge.
Service request no: 77868066
Service request no: 78259151

I m at 416114 pincode having problem of less coverage for both from tomorrow. Do smthing as early as possible. If port option is available for me.
Before 2 days i recharge on my [protected] airtel no. Of 399 but i don't get any proper network of the sim. Their are so much important call and massage are waiting, so sir please do something as early as possible

I am using air tel sim since from last 4 years, we have office in sir m v road, opp d c office, beside sbi in this location we have the office and air tel network coverage is very poor, everybody complaint is voice is not hearing properly those who made the call to me

It was already complaint 15 day's back but problem is still same

My contact no.[protected]

My airtel no. Is [protected]. After the offer completion of jio i have chosen airtel for the sake of good speed and charged my sim on[protected] with rs. 399/- offer pack that promises 1gb per day 4g speed data plus unlimited local and std calls...
To my extreme shock i was getting the speed of 2g or equivalent, plus there is a sign of "e" that we used to get with 2g speed...
Sometimes, very rare the 4g symbol is displayed but the speed remains creepy...
I even tried restarting my phone and switching on and off the mobile data but in vain.

Airtel has looted me and i want my money back...
Jio with its slow speed was far far better than this airtel speed... I could easily watch movies without any wait...
The reason i chose airtel is itself foiled by the company... Airtel is fooling people...

I applied for new airtel broadband fixed line connection on 18/03/2017 by paying 1000/- cash and 700 rs. Your executive took for landline. Your airtel cff no. - 5089364. The form was filled in the name of surinder bhadana. Mobile number was given [protected]/[protected]. Attaching the copy of form.

He assured me that i will get connection within 48 hours. After passing 48 hours i kept calling your executive that connection is still not given to my address. He said there is some technical issue for which you need to wait for 1 week. I again waited for 10 days. To my surprise when i chased him for connection he said he will not be able to install the connection as there is some technical issue.

He suggested me to fill online refund form by attaching cheque details. You will get your money within 40 days. This is 3 months over till date neither i got 1000/- back nor your executive turned back to take phone for which i have paid 700/- extra. He is not even picking my calls. You executive number is mukesh - [protected], [protected].

I need my refund back immediately or else i have no other option to take this matter to consumer court.

I port my no [protected] from Airtel to idea on 15.8.17. I have not rec. My last bill while deposit amount before bill generation.
I want my last bill and deposit amount of rs 300/- which is given by me at the time of sim received . customer care said that such amount refunded when connection closed

Hi all, good day.

Number [protected]
I was happy with vodafone for the past 6years, finally changed my mind to switch over to airtel, porting was done. And i had submitted all the required documents, sadly m having access to make only outgoing calls, no incoming, unable to send or receive msgs, poor network, each time i call ccare, i am asked to wait for 48 hours, feeling very happy for opting airtel connection,

Regards
Param

Recently i shifted from kolkata to hyderabad. During travelling i was facing problem to call people. But i thought that maybe its general network issue. After reaching hyderabad i was trying to call people but unable to do so. It has been one week still i can't do it. I have unlimited calls on my number. And 1gb/day. The data a is working properly. Only problem is the outgoing call. Incoming calls are also facing no problem. There is no airtel customer care service provider nearby. How to resolve this? What is the problem? Please help me.

Last week i changed my network from aircel to airtel. By last month itself i submitted all my documents... But but the person who came to my house lost all details but he didn't inform... After 15 days i enquired then only i came to know that they lost it... Again i requested and finally changed my network... Last week i received a call that we provide u the wrong sim... But pls submit all the documents again like that... Again a person came to collect address proof ang have another sim... But but now the issue is for the past 3 days no incoming and only outgoing. But from yesterday itself no outgoing too... If somebody call me it says"no does not exist"... I'm facing too many difficulties in it... Pls clear issue... My no is [protected]

When i had decided to port to another network, airtel called and gave me a 349 plan for 40gb data booster. Ever since, my internet has not been working (Been a week) despite making repeated complaints to their supervisors. I requested them to put me back on my previous 1199 plan and they couldnt even do that stating reasons such as server being down, pendency issues etc. Highly idiotic staff, zero follow up. Going to port out all my 12 airtel numbers.
So disappointed. Supervisors like ravi mishra, sagar, etc made false promises to fix it within 24-48 hours. Been 7 days and no resolution. Unprofessional and irresponsible at their best.

I have recharged to my mobile number with rs 250/- on 19/08/17 using my internet banking. Money from account is deducted and recharge successful confirmation also got but till now my mobile number is not recharged. No response from them, when called to toll free number and asking me to contact your bank as their is no mistake from their side. Too irresponsible answer from their side.

We took new sim on 13th august 2017 from vikas marg airtel store and submitted all forms. When we received no message or response, we contacted customer care they told us we need to submit all documents again. We posted to dot twitter page and after that only airtel responded. They said you have not submitted docs. We asked them to check their store cctv and then they said ok they found the docs. We will be given new sim and that will be activated in 24 hours. 3 days later even that is not activated. Pathetic service by airtel. Because i moved from corporate to personal transition i could not have even chosen any other operator. But pathetic service from airtel in all areas. From store to customer care to activation of services.

Good day
My name is obi chima currently in port harcourt eleme i must say am dissatisfied and highly disappointed at airtel services, i bought airtime worth of 100 on 20th august 2017 i did not make calls with it at all woke up by 2am to make use of the airtime to my greatest surprise the airtime i bought was not there and i was not owing airtime in fact i don't know the code of borrowing, this is not the first time this has happened to me so i can't load card and leave it on my phone without it been touched not fair and disappointing
Thanks

Since january 2017 onwards by broadband billling increased largely. We do not know to talak with a humanbeing other than computer ivr. For the fear of disconnection, service interuption we have paid the amount. During this time i was sick and not able to move. When traveling posssibile i went to the kochi airtel office and registered a complaint no[protected].

Broadband line [protected] was subscribed from june 2011. Since january 2017 my broadband bill was increased enormously. For my dismay i do not know the reason, but i would like to know.. I have paid the amount because of the fear of disconnection and i was sick and not able to stepin your customer centre.. On june 16 line disconnected and july 16th i have paid final bill rs 6600 saying that to get waiver of previous bill have to pay dues rs 6600.

The amount charged since 2017 is

21 april rs 6000
23 april rs11500
19 july rs 6600
Dues 3886

Total rs 27986 for six months so per month 4664.

Before january the bill was only 3200/month there was an increase of average over 1450. I would like know why this increase because i am quite sure that the usage is not increased and you did not mention any tarif change also.
This is to inform you that our goverment is with the coorporate and corporate got courage to loot people.

Hi,

I have ported [protected] from Airtel UP East to Airtel MP. I had done it by visiting an airtel store and getting the number ported online using my thumb impression. I had submitted all the necessary documents along with Rs 300.

Last night, my earlier sim's network vanished. I inserted new sim (no.[protected]U) today morning at around 07:00 AM. Thereafter I dialled 59059 as instructed from Airtel. I received a message that the settings have been done and there is a need to restart the phone. After restarting, the network of new sim vanished. It has been more than 8 hours now and there is still no network.

In the meantime, I called Airtel's extremely insensitive customer service guys by borrowing someone else' airtel number. Airtel's customer care executives are asking me to wait for two days. They are talking as if I have committed a huge mistake by calling them. My experience of talking to those customer care executives today has been more pathetic than my problem per se.

It needs to be understood that my phone number is not working and I am very much dependent upon the same. I can not communicate to anyone and this has caused a lot of damages to me in last 15 hours

Had this been known to me, I would have ported to other service providers but not Airtel, who very brazenly were waiting for me to lodge complaints to resolve the issue and asking me to wait for 2 days from the time of complaints.

I am highly disappointed with Airtel's service, resolution to the problems I am facing and by their representatives who are putting all the efforts to annoy customers.

I also talked to the airtel store, I had visited to port my number, but they also turned out to be in the same league as of your customer care.

I will also highlight this issue on every possible forums.

Thank you for being such a pain airtel.

I have 2 networks. Unfortunately i take idea network to use the internet. Because of the low coverage of airtel network.in the first of this month i recharge my airtel network to enjoy the 'the biggest network of india' my bad luck airtel recharge is a trap. I can't use those things in my phone. And the customer executive behave really like bad and helpless. I hope a response from here. May be there is no favour response from this network. I would like to contact with trai. With all expectations still i am waiting for a good future experience with a'irtel'...