Airtel Complaints & Reviews

I am ported from jio to airtel on[protected], after 3days sim activated but sim failed after 4days, i was complaint at airtel store at bhimavaram (Pin 534202), they sed sim failed u have to replace by 120rs cost, i did, but still my number not active still, your store staff replaced 3 sims no use, worst experience with airtel,. Many times i got airtel store but they tel we don't know if you want another sim we will give... Customer airtel no response simply tel go airtel store,

Dear sir
I recharge [protected] with 396 rs and 396rs twice by airtel app through inb and atm dated 23/07/2017 both entry status showing failed but ac not credited yet and 27/07/2017 recharge with 100rs by inb status showing successful and recharge on 03/08/2017 with 348rs by your airtel dealer and status showing successful. Actually my mo no is [protected] and i recharge in wrong no [protected] which is not present so please credit 348+396+396+100=1240 in my account or my phone no [protected] with immediately.
Thanks
Manoj kumar

Hi
Sir,
My name is Gaurav sharma. I am belong to Himachl pardesh Una distic. My area pin is 174307 village Nargroo.. I. Am a airtel user in 4 years.. But in those months airtl network in this are is so bad, and 3G/4G network is not able to use internet.. ..

Please sir help me.. Plz. Solve it sir i request you sir

I m a woman. On 2 nd august's noon my brother in law died and all family members were taking him to village, i planned to go next day due to health problem and same midnight around 2 am of 3 august 2017 (It was same day but date changed after12 am) i was alone in my home and suddenly i was not able to call or msg anyone, (Due to airtel service provider who stops my accesibility at mid night), being scared i rushed to my neighbor, they made recharge of 349 rs (28 days validity), wen i come back to my home it shows "transaction failed" also i was not able to call anyone. As i was alone i was again scared then i started crying being helpless i went back to my neighbor and i called my husband from neighborhood's mobile that i m facing this issue. He was travelling with the dead body and around 3:30 he recharged again, soon after i got two different messages of conformation that
"the transactions are successfully done."
I called them and request them to refund but they denied and told me that they will combine both recharges and give me all the facility for 56 days but after 28 days they cut my internet and told me that they wont help me anymore.
This is truely cheating, please help and refund my one transaction amount rs 349
I m very honest at my point they cheated me also they left me into a very troublesome and helpless situation in the midnight without any intimation of cutting services and are cheating indian public, they must send an intimation message to every citizen of india that kindly recharge today we are going to cut your services why dont they have any software that automatically cancel one transaction out of two exactly same recharges. I can write and complain but what about other poor people who lives in village and are facing the same issue. Also requesting indian government that please dont allow telecom sector the cut services at midnight so that if a woman or anyone is alone at home or anywhere, they get all the accessibility to call and msg. They can cut services at noon 12 pm so that we can go to a shop and dont hesitate to ask for help in a day time rather than midnight.
I hope you understand and resolve my request. Thank you

This is my moms postpaid number [protected]... I was recieving very high and wrong bill from last 3 months there fore i decided to switch from airtel postpaid
To airtel prepaid.. I have submitted all documents of mother and they given mthe new sim... They told that after 2 days it will be activated... Now when my network is gone completely i decided to insert new sim... But after 48 hours also my sim is not activated till now... Plez help as soon as possible and make my mothers sim activated

Dear sir /madam
My self i. S. Pandey mobil no[protected] is ported by airtel to jio
But you are barred my no for airtel subscriber this is wrong for your end and against to trai rule
Because my no was previously airtel no
So you done stay my service for airtel subscriber
Pls resolve this issue immediate
Otherwise i will go for consumer foram
Thanx®ards
I. S. Pandey
[protected]

My broadband services are not working from last 2-3 weeks. Customer care is not responding. They are making false promises and not resolving the problem. Not resolving the problem. Daily they are giving new deadlines. Not giving any eta to resolve the problem.
Technical guy is not receiving the phone. Facing lot of difficulties because of that. Pathetic customer care response.

This to register my complaint against airtel 244 plan, recharged on[protected].
As per this plan, i should get 1gb data per day for 70 days + unlimited calls for 70 days. But i got 1 gb data just for the first day and unlimited calls till 2 september. And customer care service is not responding too. Please solve this problem as soon as possible. Early response is expected.

i have been trying to port into other network, but no unique code is being sent out to me.
4g is as bad as 2g
fake offers been given
many users being declined of the basic offers.
customer service very poor and they speak such a poor english.
even the call to customer support was breaking in between, what else can you expect.

Dear sir


Yesterday i bought a airtel sim from chandanagar airtel office, at the time of purchasing they were promised that it will be activated with in 4 hours now its 24hrs completed still its not activated not even showing the signal and there is no response from customer care service

Sim details
Mobile no:[protected]
Sim card no:[protected]u

Subject my connection was discunnected on[protected], i raised a request by email to airtel 121 to provide same connection. As confirmed by airtel that we can get same sim with in 15 days at airtel outlet.

With 3-4 days we reached airtel outlet, and raised requst but they failed fix the matter and sgain i reached same outlet on 9/8/2017 with same quiry. They raise request to again and give below refernce number. And informed me that, they will came back to us once it is fixed.

But till not fixed

I have airtel 4g enabled sim and handset. I have recharged 648 rs on 3 august 2017.in begaining i have get good speed but now more than fifteen days the speed is worst then 2g.
My money is getting whaste. Please resolve the network issue otherwise give me my money back. Airtel company is making fraud to us. If they can not provide proper speed then why they give us such schemes.

If this problem not resolved i am going to consumer court for further

Hi,

This is to raise a complaint against the accidental insurance for mobile phone provided by airtel (Product name - airtel secure) with the third party one assist. I had enrolled for the airtel secure plan with my mobile services provider airtel for a monthly payment of rs. 79 toward the accidental damage coverage of my cell phone.

On 13th aug, i got my iphone broken due to an accident. On same day i contacted airtel customer care and raised a claim with all the documents he mentioned.
After that the real problem starts, i was constantly contacting airtel customer cars for the updates in status. I raise a complaint, they closed it by saying its in process.

Today, after 21 days, i have no update what is the status of the claim.

I think both airtel and one assist is just trying to make fool to the customers.

I have no option left but to raise a complain against them.

Please do the needful

Reference:
Mobileassist
Airtel secure plan (Rs.40000)
Membership id - [protected]
Sr#2247820

My airtel no. Is [protected]. I have received the message ""your recharge for order no 91854118 was not successful due to one of the following reasons:"" on date[protected]
Then again i have recharged with airtel 349 plan with another rs.349/- through online payment and it was successful.
As on date i have not received the refund amount to my accont. Iam using airtel since 10 years.
Please respond immediately for act accordingly for refund of rs. 349/- plus rs.2/-

My no is [protected] and already logged complain regarding this with customer care from last2 months but no resolve from network team. They always give plea that we are forward your requests again and network team will call you but the statement is totally bogus. What kind of service is airtel providing. Also airtel app is showing cashback offers but when you get recharge from there they say no such offers exist by mistake showing there.. Airtel dish connection deduct amount by saying free offer. What is going on i am going to close my airtel plan n will never use again. If airtel can't resolve service of customers then close your network it's irritating us.

सर
कालू राठौर( tm जालोर ) ने मेरे नंबर पर सिम स्वैप की फेसेलिटी को बंद करवादी है और कालू राठौर ने कहा है की आप की ताकत हो तो zsm zbm या कोई भी कह देना में तेरा डेमो भी बंद करवा दूंगा नहीं तो मुझे दिन की 50 mnp कर के दो तो सिम स्वैप की फेसेलिटी चालू करवाता हु और
डिस्ट्रीब्यूटर से सिम कस्टर की सिम स्वैप करवाओ जो की 100 SE 200 रु लेते है
आप से निवेदिन है की इसका कोई उपाए बतावे

retailer name MAHAMAYA ALL IN ONE
POLICE CHOKI KE SAMNE UMMEDABAD DIST JALORE 343021
[protected]

Sir,

My asus zenfone 2 phone got stolen on 3 september 2017 in jodhpur to bangalore express, coach b2, seat 20 at night between 11:00pm - 2:00am, the only witnesses to it was the attendant (Name unknown), as per his statement he stated a thief was caught on kalyan railway station so and i want to disable the sim services asap. My stolen sim number was [protected]. It is really important!.

Thanks,
Shubham chouhan

Sir bought airtel secure 4 month when it start this service. I buy the paln of 79 rs per month rental about few day past my phone had fall down for my pocket it was damage i rise a complaint and all the detail they want they arrange the pick up of my phone and taken my phone and after 7 day they told me my claim is reject it is a cases of careless hand what i bulk # 27 thousand phone some who is mad only handle it careless you can see condition it is just like new i didnt hand my phone careless but company say you hand clearless you hand to repair you phone yourself.

Hi,
I recently upgraded my 3g sim to 4g sim after constant smss about exciting 4g offers!

Since i couldn't find the said offer i called your "24 hour customer care" on 121, after 2-3 attempts i was finally able to get through to a person (Btw 2-3 attempts was around 15-20 mins of wait)... The operator who answered was simply not bothered, was not interested to talk!
When i asked him about the offer he simply said its not there and airtel will let me know when it comes back and i should just "go back to sleep"!!

He was not even interested yo listen what plan i was inquiring about so i requested to transfer to a supervisor. I had even completed by sentence and i was abruptly put on hold and immediately he came back (Within 2-3 secs!) and said no supervisor is available!!!

I then asked for his name... And guest what.. He hung up the phone on my face!!!

At the beginning when the call was being connected there was a disclaimer that " calls are being recorded for training and quality purpose' so please go back and listen to the call... M sure this will surely help your company in seeing what sort of behaviour their operators have!!
For your help: when the call was hung up it was 12:02 am on sunday, 3rd september 2017, so call might have started somewhere around 11:55 pm on 2nd september 2017

This is a complaint regarding my recharge, i have two airtel numbers, but recharged to the other number by mistake, recharged through airtel app, and they have automatic transaction system after i put my bank user id and password it'll automatically completes the transaction. I tried cancelling the transaction but was unable to cancel, this is an disadvantage with airtel app. I called the customer care and asked them to reverse the plan to
The other number, the transaction amount wass 399/-, all i got to hear from the executive i was "sorry we cant reverse it and cannot help you". Which i felt was very unprofessional, asked the executive to connect to supervisor but he also gave the same recorded statement that they can't help and i felt the supervisor was no use and advised me that i should have done the transaction carefully. I have been with airtel for 15 years and have done so many transactions on airtel app, and the airtel executives or supervisor never make a single mistake, they are superhumans. All i need is a reverse to my other airtel number or refund my money back. Enough is enough i am not gonna let go of that money so easily. I can't believe it if they say they can't do it, there are so many who do mistakes while recharging so for everybody the same recorded statement. I request for a strict action against this. The common man always gets to bare the lose for no reason and airtel is not bothered about customers. When i told the supervisor that ill give a consumer complaint his response was "yes, you can", this is how they treat the customers. It's my humble request to take action, there are many who suffer because of such pathetic customer services, no resolutions and money is vanished in the air.