Airtel Complaints & Reviews

The new 399 plan gives 84 days validity for many people, where as when i checked, i am getting it with only 28 days validity. Why this discrimination?
There is no way where i can register a complaint. The complaint helpline is studded with useless ivr options where even after wasting half an hour, we cannot talk to a service representative.

I submitted claim for my device one plus 3t for which i have subscribed to plan airtel secure. I uploaded all relevant docs and it was picked up today around 10am.

I received a call from vendor from telephone number [protected] that they have recd request for i phone 6 pick up and my device is one plus 3t. Even though i explained them that i have registered claim for one plus 3t only and submitted all document for the same device, but they said that they will cancel the request as they can not take it further and i have to submit claim again.

I asked the vendor to wait but he said he can not help further, then i called 121 airtel helpline and explained them the matter, to that they replied that cant help i should mail to [protected]@oneassist.in and i did that to... Then i received a mail from one plus assist towards acknowledgement of mail... There was a number below for customer care,,, i called at that number and talked at one assist and to my grievance they said they cant help i had to call 121... I again called up 121 and explained entire matter all over again and to that too they said they cant help... Now i do not know who can help... I have an insurance plan from airtel and they have tie up with one assist... But none knows what to answer...

Just help me sort the matter please...

Vijaya
[protected]
[protected]@gmail.com

Sir
Dear sir/madam

My name is mahendran. M i have port my number another network to airtel just 9days before changed but ur airtel network very worst signal problem and internet problem and many more my airtel number is [protected] pls resolve my all problem... I will facing many more problem at your airtel network i don`t like airtel, this network is giving bad experience

Dear sir/ma'am,
I really don't know how many times i have complained about the network issue with airtel, mobile 4g network & voice network at my residence, but there is no proper response at all from your side.
I only get assurances that the network will get fine but finally it ends up being the same.
I get calls asking if the network issue is solved, i say what have you done to solve it, no proper response, then they say that they will send a person to the location but no one turns up & finally i get to know the complaint is closed without solve the issue & without even my consent.
This is the kind of irresponsibility shown by airtel customerservice.
I have also tried to port to other network, again i got a call from the retention team who promised to solve the network issue but as usual complaint was closed without the consent with no changes at all.
It's my sincere request to you to kindly let me know if any solution is there for this issue, if not please do have the guts to say that you will not resolve it instead of lying everytime.
I am not able to attach the pics of the speed of internet at various times at home because it is too large for the attachment. Kindly look into the matter & do the needful.
For any communication, my mail id is deepak. [protected]@gmail.com & number is [protected].

I had done a offer recharge of rs200 in which i should have to get data pack of 3g/4g of 2gb for 28 days alongwith 200rs talktime. But i got only 200rs talktime adn no data pack of 2gb.

Dear airtel team,
Subject: worst service support, worst... Worst... Worst... By airtel.
This post is stated with the complain regarding the service support given by you team. It is really very frustrating for me that i following up from last one week to you but there is no response from your side. Is this right way to handle a customer?
I am a post paid user of airtel from last 3 years. I had been also part of digital india. This time i am so panic.
Mobile: (+91)-[protected]
My issue: i am facing a big issue that i am not able to receive any calls since last week when i live in my home. I have raised complaints regarding same on 198, a toll-free number provided by you and it has been passed 1 week. But you team has no care. You have no value for your customers. I have never expect such a worst service by a repudiated organisation like airtel.
Complain no:[protected]On 29 jul 2017) (Still in pending)
I need a legal action against those employees who are just running away with their responsibilities and avoiding my support.
How could be such irresponsible you team? I am a post paid customer and paying you approximate 700 rupee per month for such worst service. I can't believe such a rubbish thing you have done with me.
Mess-ups that you have done:
There was a call from your side on second day after registering my complain and i committed to that guy for a day and time to visit but no further responses from him, i did not remember the exact name and number of that guy.
After 3 days there's was another call from your engineer, this time i noted down the number and name. He was mr. Gaurav (Mob: [protected]) and same thing repeated again like asking my home address and committing for a date and time but no response as of now.
I also warned him that if you will not visit then i will complain you but he said: "i don't care". Is this really a way to deal with your costumer?
Tell me, is this right way to handle your customer? Very frustrating for me even very.. Very.. Very.. Very.. 1000000 times very frustrating for me.
I want answers that "why your team could not reach me" otherwise i will raise this issue to you zonal office (Gurgaon) and headquarter (New delhi).
How could you become such irresponsible? You team has really no idea how much problems facing i am? In today scenario if a person is not able to receive his calls then, can you tell me what is the reason that he has keep a phone? I really need explanation.
Now, my politeness to airtel:
I had never paid my bill a single day delay but you team is really don't care for customers.
I always keep appreciating airtel for their plans, service but you team make complete rubbish.
I was recommending to everyone in my family to port in airtel but now i am going to port myself to vodafone or jio. At least they are much better from your service support.
Still, further expectation from airtel:
Why it has taken one week?
Why those two engineer avoid their responsibility, specially i need mr. Gaurav's status. Could you please?
And last, can you please resolve my problem? I am still facing issue.
I waiting for your response and hoping no more ignorance.
In last but not the least, worst worst service support done by airtel.

Dear sir,
I saw the tariff details airtel prepaid data charges, i have noticed that there was a tariff for rs 45/- for 5 days they will provide 300mb. Then i paid rs45/- for data recharge through sbi online. Amount paid to airtel then i checked the balance data, i stunned that only 76mb added to my account. So i noticed thatairtel cheated me. A big company like airtel cheating their consumers for a simple rs 45/-, then how can a common peole trust these corporate companies. Really it is rediculus and shame to our nation

I have recharged my airtel account no [protected] by inr 650. When i saw that the same error code is displayed even after 20 mins, i called up customer care who confirmed of resolving it yesterday by 5pm. However no one called up and today got an sms that they were unable to connect me. I logged the complaint again and the irresponsible cust care person said that tomorrow a call will be arranged at 3 pm when i'll be at office. I explained that i can't bee at home @3 pm and arrange the call after 6 pm but he refused.

I am surely frustrated and thinking of writing in social network so that others don't fall into the same trap.
Worst experience ever.

I bought an international roaming pack for the usa for inr 3999 for my prepaid number [protected] which is supposed to give me call, sms and data privileges. However i am unable to make any outgoing calls and my data is not working. This puts me in a nightmarish position while roaming internationally as i can't call a cab or call someone in case of an emergency. There is no proper channel to call a number which i could find on your website...

I have been facing a network issue from last week, people trying to call me, even i am beside the airtel network tower, they are not able to connect to me. When i tried to call customer care executive i couldn’t even able to reach him through ivr it is not at all giving an option to talk to the customer care executive what is the fun here we people using your networks we paying you and you people don’t have a concern about your customers when you are not able to satisfy your customers ask them to leave your network, we can opt for some other networks

Dear airtel,
I have just brought your sim card 2 months ago and it was working smoothly, i bought 1gb data for 28 days and everything was good.
But on august 5th i tried to buy a data pack for rs 198, 1gb per day 4g, 3g, 2g data for 28 days by using ussd and they accepted, but i did not receive my data pack and deducted rs 198 from my account.
Please resolve this issue as soon as possible and give my money back.
I also tried to buy the rs 249 data pack bundle before this issue, but as i proceeded they did not show what number to press to activate the data pack and i couldn't buy it.
So please respond or i will have to move to another telecom network.
I hope you will respond and resolve.

Hi Concern,
I have received call from Airtel regarding upgrade from 2MBPS To 4 MPBS on 14.07.2017 and approved ok.

Till date i am just following up with Taking to Gaurav khosla who is incharge to upgrade. I have send several mails to him but no no reply from him and he is ready to cancel request. I do not know why Airtel called me for this.

Hi. I have purchased rc 29 today morning around 10 am. Within no time 200 mb of my data got deducted. I did not use my phone for downloads nor for updating apps and i deserve to know why i should be the victim of such unfair practices by your company. I will be waiting for a justifiable reason for deduction lest i am seriously thinking of mnp. My number is [protected]

J. Michael preetham

Recently i recharged for 549/- which stated free incoming n out going + 2gb/day internet for 28 days. Aft few days i noticed net charges r being deducted from my main internet account n not from the 549 pack offer.
When i checked with customercare she said it's for 4g handset n 4g sim while no where it was mentioned as 4sim in ur recharge options.
Sending u 2 pics which clearly shows it's not mentioned as 4g sim.
I need immediate action on this

Please take necessary action on using mobile no [protected]. Someone using this after hiding his original Identity.
In True Caller its show "Royal Enfield Shibpur Howrah" but the owner has not revealed his identity. It seems a fake profile .

Dear sir,
I have recharged @rs. 399 plan 1gb per day & calling free for my airtel mobile no. [protected].
But last two days net is not working properly we received speed 2g net work.

We have using this sim for business purposes due to networking problem we have losses of my business.
If you are not give 4 g speed then kindly return my amount.
We will convert our sim to other company.

I am prepaid user of airtel.

I have done a prepaid recharge of rs: 249 rs for my mobile number

As per the site recharge description, it was mentioend that :unlimited local+std calls along with 8gb 4g/3g/2g data for 28 days."

But after my recharge i was charged for the landline which i have called from my main balance. It was never mentioned in the plan details that the charge will applied in case landline is called.

When i called the customer care they informed me tha the plan is like that.
Bu this is never indcated in the site where the plan details are mentioned. This is kind of cheating the customer after the recharge is done.

Airetl is still looting people even after jio (I am not a promter though) coming into the picture

I am having very bad Calling problem at my home . I have been trying to complain regarding this to airtel many times, But i m not getting proper response from Coustomer care airtel.They r just closing complaints by showing any type of Solutions. I did not expect this from Airtel.So plzz take this problem as proper attention or make me call to main office of airtel. Plzz make sure i m not forced to change operator. Thanks

Kushal Parikh
[protected]

I am having airten broadband connection in landline no.[protected] at room nos.6 & 7, ground floor, sri balaji complex, gopalapuram 1st street, coimbatore 641 018. Mobile:[protected]. Now, i want to cancel the broadband connection with immediate effect. I am ready to pay the arrears bill amount at any time. I request you to kindly disconnect my broadband landline no.[protected] standing in the name of a. Kaleesver with immediate effectg

I have filed a complaint with the airtel store for replacement of[protected]. Airtel telecom store has received 100 rupees for any receipt and has been contacted by airtel telecom for the first time to get the sim card activated. To call back krna. Store, there is no action against liar. Mai the airtel company does not satisfy it. I do not know any type of customer from the market.