Airtel Complaints & Reviews

My number [protected] was transferred in my name ' khalid janab khan' from my wife "neeta khanna" on 13th july. 2017. It is a postpaid number and i approached your local office in masoodpur, vasant kunj, new delhi - 110070 to have it change in prepaid but i was denied without giving any reason. May i request your kind self to direct the concerned person to do the needful immediately.

Dear sir/mam,

The second request for disconnect of service on [protected] was requested to 121 from corporate id on 23 june 2017. It followed with discussions with various airtel representatives trying to sell the service again to me for almost free. I wanted to close the service and was sure that i have not used it for last two month and will not be needing it. It was agreed on phone that they will close the service and they asked me pay the last bill which they also said can be vaivered if i just make the sim as pre paid. But i wanted to close thus decided to pay the last bill and close the connection. The last amount was paid in full without any two months usage on 6 july via ref citrusairtel. Airtel now has started sending collection calls for some additional money they want. How poor can they get to is shown by their such behavior. If people dont want your service they dont want it. Can we have an end to such harassment.

Thanks & regards
Divya aggarwal

Airtel secure service request # 2163234

Registered contact no: [protected]

I have raised a claim against my damaged phone at airtel app and airtel people were collected my phone and returned un repaired due to rejection by insurance company and while returning my phone they forgot to insert sim tray so that i have received with no sim tray. I unable to use my mobile with out sim tray. I have raised complaint through mail on 3rd aug 2017, i have received response saying "we would like to inform you that your concern regarding sim tray missing has been registered with reference number cascp[protected] and the same would be resolved by[protected] at 16:00:00.
Further you will receive a call from our customer representative within 24 hours."
I did not get any information till now. Responding to mails taking very long and even i get the response also with no resolution.

My airtel mobile number is [protected]
I was applying for mnp porting.
I want to change only my circle from telegana to bihar
I was applying on 26th july
Porting process is already completed
But sim card is not working, network is available on phone
But unable to use, incoming & outgoing can't work
I call many times to customer care regarding this issue
But he always told me i registered a complaint against this issue but never solve it
I was complaint many times against this issue but customer care always told me i forwarded a massage on concern department but didn't solve it
I am going to fir on consumer court against this issue if you can't resolve this issue quickly
Thank you

Today (08.08.2017) at 7.40am i made on line recharge to my wife's airtel number viz., [protected] but so far it has not been credited to my wife's number. This was done by using my pnb debit card. The amount was deducted from my account in pnb but the amount is not credited in my wife's mobile number. First i did for data rs.148/- and again rs.250/- for talk time recharge. Kindly credit the same immediately to my wife's number.

Hi team,
I received a call from one of your executive 2nd time from[protected]Reema).
I want to know, who has given my number as a alternate number and on what documents?
Why i received call if number is not given?
From where you get my number if?
Under what section a firm can search call details without any permission?
Thanks
My no is [protected]

I ported my number to airtel and they couldnt do it in 2 weeks also. I had to live without any cellphone on my birthday also. And their customer care is so careless and annoying they wont help you ever so its better to not opt for airtel ever. Customer service is worst! Very very poor. I recharged my after when it was finally ported then also its not working and the recharges are not working. I recharged with 102 and got 1 rs in main account. Really poor service.

Dr r hambire from pune. I have stopped using airtel no. [protected] from 29/6/17. And have already paid outstanding bill of 1445 rs. Thru cheque, which has been withdrawn on 6/7/17. I have mailed bank statement of the same. Despite of this, airtel people from mumbai calling me daily as it is not updated. I m going to file a case thru consumer protection..

I have done Recharge of Rs. 9 today for call rate 30 paisa per mnt for 28 days

but unfortunately i have received a message congratulations
enjoy local mobile at 30p/mni, FOR 2 DAYS

you shown the scheme for 28 days and providing the same for 2 days

is this not cheating ??

Sir no port krva tha to care center walo ka ph aaya ke aap hamara network mat chhodo hum aapko best offer de rehe hai care cente ke bolne pr 399 rs ka recharge krvaya gaya jo 84 days ke liye 1 gb data /per day tha or roaming pack 51rs /per month tha recharge krvane pr activate nhi hoya koi vi pack care pr baat ki to bole asi koi scheme nhi hai acha wala port krva raha tha no fass gaya baat man ke do din se parshan ho gaya

He most pathetic service i have ever seen. Can this be escalated to the area manager please?

I have placed a request ref no. 64010367 on 7th aug 2017 to upgrade my set top box to internet tv box. I got a call from an engineer called santosh - [protected] on 7th aug evening for the request and i told him that the set top box need to be replaced. He spoke in a very rude manner and just hung up on me without closing the conversation.

I called the customer service again to complain against this engineer and requesting to assign another service engineer. Another request was placed ref no. 64011601 stating that the engineer is rude.

On 8th aug, 10.15 am i receive a call from santosh again and i requested him to come at 3.30 pm to install the set top box, however he again spoke rudely and said that if i cant be home then why did i even place the request. He said that he will close the request mentioning that there is no stock of the internet tv set top box.

I had no clue that the airtel service is so pathetic. If the set top box is not placed today, i would like to discontinue the services with airtel.

Requesting an update asap on the same.

The link https://www.airtel.in/broadband/ is not working and it keeps on loading.

I would like to enroll for new connection for Home Broadband. But, couldn't run through the options because of this problem.

If possible, let me know if there are any alternate links for accessing the broadband services and about Airtel TV plans

I was done a recharge in my airtel app to my own no mistakenly as i was supposed to recharge airtel dongle. What i am asking i am a costumer & i am asking to cancel my own order of my own no recharge. After contacting to customer care they are replaying there is no option.

1. I used my airtel app
2. I done recharge to my own no which is already in 399 plan in spite of that the recharge is showing successful for 349 how it is possible this is cheating.

Dear sir,

I have already paid the amount of rs 1500/- for the month of june and july..
And i receive the sms also.. But the amount is not updated for the past 2 ( (May - june and june - july) months in ur records and now the bill is showing 6000 rs for the month of july and aug..2017. Can u sent the detailed report for the month of july and aug 2017

Thanking you..

K. Ravi teja.

Sir,

Pl. Refer my e mail complaint dated 7.8.2017. Even i went personally to airtel customer care at khan latif khan office at hyderabad near lal bahadur stadium and after paying rs.26.00 got sms recharge. I complained to them also and told them that i was trying from secretariat office to contact customer care office of airtel and wants to talk with one of them personally but could not get connected. One of the executive took my mobile and dialed some number and at the other end executive i told my problem, but he told the he will connect to one of the supervisor of ailtel. The supervisor told me that he dos't know the english and will talk me with telugu. It is very fun they a person is working with airtel does't know the english. We can check the recorded cd in your office. Very shame. He then told that he will connect to his higher officer and made me wait for some minutes and just simply disconnected. After some time i received smsat 17.51pm "thank you for contacting us. Hope the concern related to your airtel mobile [protected] has been resolved to your ref. No. Is cbnrs [protected] registered on 07 aug, 2017 17.51.

I feel your service is very bad... As you ailtel are giving such service so people/customers are being switched to jio. Even i sent mail by complaint this issue but not received an acknowledgement or reply.

I hope some of your higher office will look into this.

Harish mulay
Addl. Ps to special chief secretary to govt.
Hyderabad
[protected]/[protected]

Sir on 3rd august 2017 at 0847 am vide transid [protected] mrp 395 was paid to airtel for prepaid number [protected]
Of manoj by sbi buddy by mobile number [protected] and airtel confirmed receipt vide above transaction id. How ever plan has not been activated till date. Please activate today
Regards
Col ss sajwan
[protected]
[protected]@gmail.com

I make a recharge of 500 into 3 times, it is only 500 that is reflecting to my main balance why? And i have try severally to contact customers care center and they are pressing me busy for what? Is that how you people treat customers? Pls check my account and give me feedback before 6: 00am. My no: [protected] because i want to use it for my monthly subscription which expires tomorrow.

Please to my [protected] airtel payment bank has blocked to unblock. But unblock to date of birth notthing.

I have ported my number from Vodafone to Airtel and I have received a message saying my number would be ported as 11.30 PMIST. However, my Vodafone sim was deactivated at 11.30 and Airtel was not activated. Kindly request if you can please look into it at the earliest. I dont have any contact right now!

We had enjoyed very good speed with 4g connections until 45 days ago. The speed has detoriated suddenly with lot of connection drops. It is now not even up to 2 g speeds often. It is worse if we do mobile hotspots.. We have made several complaints. The last we complained, they said even the call center network is down and asked me to call back later. All in my family use airtel and now that it sucks we are planning to move away after so many years.