Airtel Complaints & Reviews

My mother had been a victim of atm fraud transaction. She is an sbi debit card holder, card number ending with 0304.

She got a call from [protected] mentioning they are from sbi bank and asked for card details and sbi else the card will be blocked and there will be a fine., on 18th aug 2017.

Once the information was provided there was a transaction of rs.19, 999.0 toward airtel money at 16.24 pm on 18th aug 2017.

Below is the transaction details:

Thank you for using your sbi debit card 521xx0304 for a purchase worth rs19999.0 on pos airtelmoney at airtelmoney txn# 561053.

Kindly help in blocking the money transferred illegally from my mother's account and transfer it back to the account.

I recharged my number with 399 where i suppose to get 1 gb / day.

When i asked to transfer the call to senior they informed that they wont transfer the call to senior.

When i asked to send what i have used they told they wont. They guy name vijay was very unprofessional, he even dont know how to speak with customer, how you are hiring this kind of guys unprofessional with no respect. He only forced me to write to you guys.

My data is deducting everyday.

Sir my number is [protected] is a prepaid number. I have registered complaint against airtel regarding misbehavior fraudulent calls and wrong promises and unsatisfactory redressal. On 7 aug 2017 12:41 pm i had received call from airtel from number [protected] name of executive : karan. After i told him my all problems which i am facing from last 3 months he committed me compensation amount and a good will gesture of rs. 1000 during call., he said that the amount will be credited on your account on four consecutive days 300+300+300+100=1000. But after that no amount is credited on my account. Airtel once again make me fool during call. No use of this portal. Airtel do not complete any commitment with customer. Its one of the fraud telecom network form appellate, mnp, customer care and even consumer-helpline (Airtel) no synchronization. Everyone is misbehaving with me giving fraud information and commitments.. Please check call recordings. I will go in court against this.

I had given a disconnection request on june 17th 2017 (Req no:[protected], but my airtel connection was not disconnected. Instead i was charged inr 1, 124.00 which i have paid. I have now raised another request (Req no:[protected]. I need this connection disconnected along with the refund of inr 1, 124.00.

My airtel account no: [protected]

From the time i had given the disconnection request, 3 representatives from airtel called asking me not to disconnect and every time i asked them to go ahead with the disconnection process

Amount is still not credited to my bank account

(My earlier complaint was automatically marked as resolved. Not sure why
https://www.consumercomplaints.in/airtel-regarding-disconnection-request-c162403...⇄

Dear sir,
My address 314, omm sai chs, koprigaon, near sai baba temple, sector 26, vashi, navimumbai pin 400703
In this location airtel network problem .. last 3 month i am complaint about this ..
My contact no [protected]/[protected]
Jio network coverage is exclent
But airtel network very poor

I have recharged my airtel no. For the 299 pack through the airtel app. The payment failed so i had to try the other time. But now money was deducted from my cub account for an unsuccessful transaction also. For the next transaction was also deducted which was successful. I need a refund for the failed transaction.
Transaction id:[protected]
Amount: rs.299
Please do look into the issue.

I have regular problem from the last month that in my number its sending sms in the number of 54999818. For sms its deducting 3 rupees/sms. I spoken with airtel customercare and they didn't gave me any satisfactory resolution on this. This all happening without my knowledge. Kindly help me to solve the above problem and refund my more than 6 sms money which are deducted till now. Airtel no [protected]

I am staying in net boys hostel, nmamit, nitte, karkala taluk, udupi district, karnataka, india. Here the 4g and 3g network is almost non existent. Sometimes even the 2g network is not continuous. I don't know how to reach the customer care because if we call 198 we won't be able to talk to the representative. If your network is so bad, why do you boast about yourselves so much? In ads you show that even in forests we get 4g network, which i and many others feel is complete nonsense. Just by claiming "airtel is india's biggest network" you don't become one. We don't care how many towers you install, we just want good network. Stop scamming us and value our money. If not then you will lose all your customers very soon. And the only reason holding your customers back from porting to other networks is the trust in airtel, don't lose it.
We are expecting the issue to be solved immediately. And i am also expecting a call from the airtel care.

Sir, from a week this mobile number
Owner (Which is male by voice) [protected] is giving missed call on my mom's mobile number and after pickup the phone, he talking vulger and sometimes abusing.
When i search this number, i found that this is from kolkata.
When i call back, he not answering my call or not talking after pickup the phone.
Sir, please do something or take any action upon it.
Thank you

Model mania and game club named service activated by airtel without request and deducted inr70, this is not expected from airtel, kindly reimburse the same as i have already deactivated the services, i have recharged with 100, out which 85 was deducted by airtel with these type of services activation without approval and customer care is also not responsding, if possible kindly share the contact number of concerned person

My compaint about airtel mobile service providers company. It has so poor network. So poor network coverage. Sirsa Haryana area maneger not interested about this. He always says that airtel company not invest money in this area. So we are getting good service from airtel company. Not giving me services. My compaint service (198)barred without any reason. Signal is so down.
Plz find any parmanent solution of my complaint.
Thanks
Sonu Bhinder
Mob [protected]

Yesterday i have purchase the item inapp on ch play. But the transaction was reject, i didnt got it. But i was still lost thethe money in banlance. I hope you check it and refund to me.

Postpaid mobile number [protected]
Following third party services have been activated
Modelmaniaw on 17 august
Dinclub on 21augst
And charged rs 35 & 30 respectively.
I don't want any additional third party services or otherwise.
Need to deactivate these and refund for the charged amount for unwanted services.
No confirmation has been taken for this service activation
Alternate number [protected]

Hi,

It has been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the last couple of months

I never have been careless in my handling of the phone, you can check that screen protector was installed on the phone. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to it got slipped in the crowded lift and some one put his leg on it and this was due to my carelessness.
What a rubbish statement ever...

May i request you to look into concern as after 10 days of rigorous follow up i could register my claim and after 10 days of picking the device, i have been told that claim is rejected. I have not taken this secure services from insurance provider and i don't want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

Hoping to hearing from you soon.

My sim has not been swaped to 4g. Its being over 4 days. The 3g net is also not working since 2 days. Its shows that your data is fully used but i got recharge on 16 august but till today its not working. Calling is not happening properly. If i start my mobile data it starts deducting my balance. I am very annoyed with the service. Plz help me in solving this problem otherwise there will be only one option for me that is only to port my number to idea.

Dear sir,
We are leaving in a small village and we are facing network problem and not enable 3g and 4g services. We also reported so many time already.
We also facing voice calling.in our village customers are very high and every customer face these same problem and everyone wants solution.
My contact no.[protected]
Email id:[protected]@gmail.com
Thanks

We have taken a family plan from Airtel where the primary holder's is 499 and child holder's is 299. Airtel executive misguided us by informing that we need to pay monthly only 700 Rs. But to our shock we got a bill amount of 1300 Plus Which is ridiculous.

We need a refund. We do not want to be cheated this way atleast from Airtel. We have been using this connection since 7 years. Kindly assist and reverse the amount.

I saw an offer of 5% cashback on first 4 recharges on airtel app & done 2 recharges of 295 rs in past 20 days but did not get any cashback yet. I called in customer care, he said there was no such offer, on request to talk to senior executive, he disconnected. Please look after this and take necessary action.

Kuldeep singh ([protected])

Hello
Madam/sir
Please i requested to stop some of my channel from airtel digital tv.. And my registration number is [protected] and it's 16 channel are &tv119, big magic 24, sab126, rishtey129, star utsav131, sony pal132, the episode channel 13, zee anmol140, enter 10 143, id145, zee classic 215, rishtey129 cineplex219, multiplex 223, wow cinema 22, sky's tar movie 227... This are thr channel and my customer i'd number is [protected].

Hi,
Today, my wife got a call from an unknown number saying they are from sbi team, and a new card is dispatched on her name giving her all the details of the old card etc.in a few minutes after the call, they were able to tell the balance of her account, address details etc. And 5 otp's were sent to her mobile. She shared with them 2 of the otp's (Which was a mistake) and 2 transactions of rs 9999/- and rs 9998/- took place and transferred to airtel money.
Kindly please look into this and help us get the money back.
Transaction details:
1. By debit card
Othpg 011798 airtelmoney mumbai
2. By debit card
Othpg 011362 airtelmoney mumbai

Thanks,
Shijo anthony
[protected]