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F
francr22
from Anand, Gujarat
Aug 22, 2017
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Address: Tiruchirappalli, Tamil Nadu, 620019

Dear helpdesk team,

Greetings!

My phone number was linked with my aadhar number by a retailer in kattur. He charged me rs 20 for the service.

The company policy is that it is done without any extra charges.

Please let me know what i should do to rectify this malpractice.

Please answer me how you are going to deal with the problem of retailers harassing people for the service?

Can i suggest that this process can be made easy through your application..
Your prompt action will benefit a lot of people.
Airtel customer support has been notified about the posted complaint.
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    A
    amit1barthwal
    from Mumbai, Maharashtra
    Aug 22, 2017
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    Address: 500043

    Airtel guys called me and share the airtel plans of gsm and gprs plans which are good as compared to vodafone. So i submit porting request from vodafone to airtel on 26/07/17. Within a week vodafone number got disconnected and airtel sim that they gave i inserted, that was showing "no service".
    I thought this is general process, it will take time.
    After 2 to 3 days i stared calling customer care from my friends number, as i do not have any other contact number. They said it takes 7 days for porting.

    Now when i went to airtel dealer who gave me airtel sim, he again gave me new sim as he said it was old type of sim and said new sim will be activated within 24hr. He also register request of sim change.

    Nothing happen and both sim still deactivated.
    I registered complaint with nodal office they said to go to nearest airtel office and submit the documents again. I did the same and the airtel office ensured me that sim will be activated within 24 hr. Now again the same, sim is not activated.

    Now i am having 2 sim cards, one is old one which airtel agent gave me first and the other one which he gave me after this. He said that, he register the sim change request as well. I dont know where is this process stuck.

    Mobile no - [protected]
    Old sim no :-[protected]h-2
    New sim no:[protected]u

    Alternate contact no:- [protected]

    If airtel is not able to handle these taks, better not to ask people to port to their network. I am facing a serious issue as this is my personal number and i am getting loss in my peronsal life as well as in business.

    Please help me in this issue.
    Airtel customer support has been notified about the posted complaint.
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      J
      Jyoti Peri
      from Ghugus, Maharashtra
      Aug 22, 2017
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      Address: 440010

      Prepaid mobile number [protected]
      Following third party services have been activated
      1. Gamesclub 2. Silkvideo 3. Sportsvideo
      And charged rs 99 for each.
      I don't want any additional third party services or otherwise.
      Need to deactivate these and refund for the charged amount for unwanted services.
      No confirmation has been taken for this service activation
      Airtel customer support has been notified about the posted complaint.
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        P
        Puri Amit
        from Ludhiana, Punjab
        Aug 22, 2017
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        Address: Gurdaspur, Punjab, 143521
        Website: airtel.com

        Dear sir,

        I want to complaint a person who come to my home for recover the bill of my airtel number [protected] my bill was pending from last 2, 3 month and i am not using this number. The man was shouted at outside my home and use a abuse language his name is pardeep and contact number is [protected] please take a action on him otherwise i will go to court. I am ready to pay bill of my number but he used abuse language in my home this was not tolerate so please take a action on him. My other contact number is [protected] (Amit puri)
        Airtel customer support has been notified about the posted complaint.
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          A
          Amu Gala
          from Mumbai, Maharashtra
          Aug 22, 2017
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          Address: 400053
          Website: [email protected]

          Me andheri d. N. Nagr j. P. Road me rahta hu mene voda fon or dophin ne se air tel karvaya achhi scheme haye karke magar me re ghar ke andar net work hi nahi a raha haye call karneke liye gharke bahar niklana padta haye ab me airtel card le ke pasta rahahu to plese mumbai andheri west d. N. Nagar me network ki jo problem haye vo solve jaldi se karneka prayas kare my name amrutlal gala haye
          Airtel customer support has been notified about the posted complaint.
          Aug 22, 2017
          Updated by Amu Gala
          me andheri d.n.nagr j.p.road me rahta hu mene voda fon or dophin ne se air tel karvaya achhi scheme haye karke magar me re ghar ke andar net work hi nahi a raha haye call karneke liye gharke bahar niklana padta haye ab me airtel card le ke pasta rahahu to plese mumbai andheri west d.n.nagar me network ki jo problem haye vo solve jaldi se karneka prayas kare my name amrutlal gala haye

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            P
            prasanna24
            from Adoni, Andhra Pradesh
            Aug 22, 2017
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            I requested for nmnp on 16.08.2017. Today morning I got the network showing on the phone and I got done with the verification. Now, the problem is that incoming calls and sms are just barred . I tried calling the customer care, but that is only just a waste of time. There is no proper response . Please help me to solve this issue
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              P
              pragya mohanty
              from Hyderabad, Telangana
              Aug 22, 2017
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              Address: Hyderabad, Andhra Pradesh, 500034
              Website: www.airtel.in

              Yesterday i recharged my husband's mumbai airtel number which is in roaming right now. He is in usa. The amount was deducted 3998 from my account but yet not refunded. I did the transaction yesterday night around 10pm. I was trying again and again still money not refunded kindly refund soon.. It is a huge amount. I am calling customer care since yesterday... Its not connecting.. Kindly help. Refund my money
              Airtel customer support has been notified about the posted complaint.
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                A
                anuja mishra
                from Mangalore, Karnataka
                Aug 22, 2017
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                Address: Khordha, Odisha, 751030

                My mother had been a victim of atm fraud transaction. She is an sbi debit card holder, card number ending with 0304.

                She got a call from [protected] mentioning they are from sbi bank and asked for card details and sbi else the card will be blocked and there will be a fine., on 18th aug 2017.

                Once the information was provided there was a transaction of rs.19, 999.0 toward airtel money at 16.24 pm on 18th aug 2017.

                Below is the transaction details:

                Thank you for using your sbi debit card 521xx0304 for a purchase worth rs19999.0 on pos airtelmoney at airtelmoney txn# 561053.

                Kindly help in blocking the money transferred illegally from my mother's account and transfer it back to the account.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  shivkumar9579
                  from Bengaluru, Karnataka
                  Aug 22, 2017
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                  Address: Bangalore, Karnataka, 560037

                  I recharged my number with 399 where i suppose to get 1 gb / day.

                  When i asked to transfer the call to senior they informed that they wont transfer the call to senior.

                  When i asked to send what i have used they told they wont. They guy name vijay was very unprofessional, he even dont know how to speak with customer, how you are hiring this kind of guys unprofessional with no respect. He only forced me to write to you guys.

                  My data is deducting everyday.
                  Airtel customer support has been notified about the posted complaint.
                  Aug 22, 2017
                  Updated by shivkumar9579
                  Never saw fraud company like airtel, today I received mail that I'm was not eligible for 399 plan. I have proof of eligibility y. From 2 days I am unable to use data. Please find the attachment.

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                    R
                    rajaram bhavar
                    from Dhule, Maharashtra
                    Aug 22, 2017
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                    Address: Nashik, Maharashtra, 422303

                    Sir my number is [protected] is a prepaid number. I have registered complaint against airtel regarding misbehavior fraudulent calls and wrong promises and unsatisfactory redressal. On 7 aug 2017 12:41 pm i had received call from airtel from number [protected] name of executive : karan. After i told him my all problems which i am facing from last 3 months he committed me compensation amount and a good will gesture of rs. 1000 during call., he said that the amount will be credited on your account on four consecutive days 300+300+300+100=1000. But after that no amount is credited on my account. Airtel once again make me fool during call. No use of this portal. Airtel do not complete any commitment with customer. Its one of the fraud telecom network form appellate, mnp, customer care and even consumer-helpline (Airtel) no synchronization. Everyone is misbehaving with me giving fraud information and commitments.. Please check call recordings. I will go in court against this.
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      Joseph Abraham Rodrigues
                      from Bengaluru, Karnataka
                      Aug 22, 2017
                      Resolved
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                      Resolved

                      I had given a disconnection request on june 17th 2017 (Req no:[protected], but my airtel connection was not disconnected. Instead i was charged inr 1, 124.00 which i have paid. I have now raised another request (Req no:[protected]. I need this connection disconnected along with the refund of inr 1, 124.00.

                      My airtel account no: [protected]

                      From the time i had given the disconnection request, 3 representatives from airtel called asking me not to disconnect and every time i asked them to go ahead with the disconnection process

                      Amount is still not credited to my bank account

                      (My earlier complaint was automatically marked as resolved. Not sure why
                      https://www.consumercomplaints.in/airtel-regarding-disconnection-request-c162403...⇄
                      Aug 26, 2017
                      Complaint marked as Resolved 
                      Received the refund via cheque
                      Airtel customer support has been notified about the posted complaint.
                      Aug 26, 2017
                      Updated by Joseph Abraham Rodrigues
                      Received the refund
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                        P
                        Pravas Behera
                        from Mumbai, Maharashtra
                        Aug 22, 2017
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                        Address: Mumbai City, Maharashtra, 400703

                        Dear sir,
                        My address 314, omm sai chs, koprigaon, near sai baba temple, sector 26, vashi, navimumbai pin 400703
                        In this location airtel network problem .. last 3 month i am complaint about this ..
                        My contact no [protected]/[protected]
                        Jio network coverage is exclent
                        But airtel network very poor
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                          K
                          Krupa Damodaran
                          from Delhi, Delhi
                          Aug 21, 2017
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                          I have recharged my airtel no. For the 299 pack through the airtel app. The payment failed so i had to try the other time. But now money was deducted from my cub account for an unsuccessful transaction also. For the next transaction was also deducted which was successful. I need a refund for the failed transaction.
                          Transaction id:[protected]
                          Amount: rs.299
                          Please do look into the issue.
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            AAKASH GP
                            from Kolkata, West Bengal
                            Aug 21, 2017
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                            Address: Bikaner, Rajasthan, 334001

                            I have regular problem from the last month that in my number its sending sms in the number of 54999818. For sms its deducting 3 rupees/sms. I spoken with airtel customercare and they didn't gave me any satisfactory resolution on this. This all happening without my knowledge. Kindly help me to solve the above problem and refund my more than 6 sms money which are deducted till now. Airtel no [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Ashwin Kamarthi
                              from Pune, Maharashtra
                              Aug 21, 2017
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                              Address: Udupi, Karnataka, 574110

                              I am staying in net boys hostel, nmamit, nitte, karkala taluk, udupi district, karnataka, india. Here the 4g and 3g network is almost non existent. Sometimes even the 2g network is not continuous. I don't know how to reach the customer care because if we call 198 we won't be able to talk to the representative. If your network is so bad, why do you boast about yourselves so much? In ads you show that even in forests we get 4g network, which i and many others feel is complete nonsense. Just by claiming "airtel is india's biggest network" you don't become one. We don't care how many towers you install, we just want good network. Stop scamming us and value our money. If not then you will lose all your customers very soon. And the only reason holding your customers back from porting to other networks is the trust in airtel, don't lose it.
                              We are expecting the issue to be solved immediately. And i am also expecting a call from the airtel care.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Sajidasif
                                from Mundi, Madhya Pradesh
                                Aug 21, 2017
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                                Address: Gopalganj, Bihar

                                Sir, from a week this mobile number
                                Owner (Which is male by voice) [protected] is giving missed call on my mom's mobile number and after pickup the phone, he talking vulger and sometimes abusing.
                                When i search this number, i found that this is from kolkata.
                                When i call back, he not answering my call or not talking after pickup the phone.
                                Sir, please do something or take any action upon it.
                                Thank you
                                Airtel customer support has been notified about the posted complaint.
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                                  M
                                  Malhi Singh
                                  from Lucknow, Uttar Pradesh
                                  Aug 24, 2017
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                                  Address: 142041

                                  Model mania and game club named service activated by airtel without request and deducted inr70, this is not expected from airtel, kindly reimburse the same as i have already deactivated the services, i have recharged with 100, out which 85 was deducted by airtel with these type of services activation without approval and customer care is also not responsding, if possible kindly share the contact number of concerned person
                                  Airtel customer support has been notified about the posted complaint.
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                                    Sonu Bhinder
                                    from Belgaum, Karnataka
                                    Aug 21, 2017
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                                    Address: Sirsa, Haryana, 125102

                                    My compaint about airtel mobile service providers company. It has so poor network. So poor network coverage. Sirsa Haryana area maneger not interested about this. He always says that airtel company not invest money in this area. So we are getting good service from airtel company. Not giving me services. My compaint service (198)barred without any reason. Signal is so down.
                                    Plz find any parmanent solution of my complaint.
                                    Thanks
                                    Sonu Bhinder
                                    Mob [protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Aug 22, 2017
                                    Updated by Sonu Bhinder
                                    My compaint about airtel mobile service providers company. It has so poor network. So poor network coverage. Sirsa Haryana area maneger not interested about this. He always says that airtel company not invest money in this area. So we are not getting good service from airtel company. Not giving me services. My compaint service (198)barred without any reason. Signal is so down.
                                    Plz find any parmanent solution of my complaint.
                                    Thanks
                                    Sonu Bhinder
                                    Mob [protected]
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                                      Phuoc
                                      from Chennai, Tamil Nadu
                                      Aug 21, 2017
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                                      Address: 641028

                                      Yesterday i have purchase the item inapp on ch play. But the transaction was reject, i didnt got it. But i was still lost thethe money in banlance. I hope you check it and refund to me.
                                      I did recharge last month wt 399 pack for 70 days but unfortunately within one mouth it's showing no data pack in my account and even I'm trying to contact to customer care 198 & 121 error I'm getting is unable to connect plz help me my contact number is [protected]
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                                        J
                                        jpveenu
                                        from Allahabad, Uttar Pradesh
                                        Aug 21, 2017
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                                        Address: New Delhi, Delhi

                                        Postpaid mobile number [protected]
                                        Following third party services have been activated
                                        Modelmaniaw on 17 august
                                        Dinclub on 21augst
                                        And charged rs 35 & 30 respectively.
                                        I don't want any additional third party services or otherwise.
                                        Need to deactivate these and refund for the charged amount for unwanted services.
                                        No confirmation has been taken for this service activation
                                        Alternate number [protected]
                                        Airtel customer support has been notified about the posted complaint.
                                        Hy..itz ma num-[protected]
                                        i have recharged 178 2gb and a2a free calls ...on yesterday it suddenly stops working ..i cant use feel calls ..so plz accept my complaint and solve this
                                        Dear sir
                                        I lost my simm card of airtel No-[protected] and anyone uses it so please deactivate it because it will make a whatsapp account on this and my frnds thinks this is me and he get their contact and miss use this so deactivate it as early as possible
                                        Thanku
                                        Dear sir I am harvinder talan my number is [protected] plz send me August 2017 sms and call details
                                        My email id is [protected]@gmail.com
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