Airtel Complaints & Reviews

I've recharged with 293 in delhi circle last night through my airtel app.

The recharge was successful and i paid 293 as well, but still not getting any services/advantages from the recharge.

The customer care is also of no use as they asked me to wait upto 22 august (Ie. 4 days from now), just for an internet pack for which i've paid.

Still, nobody there is trying to address the problem and i'm clueless about where to proceed.

A must read notification for airtel users :
Don not recharge with rs399 if you have jio do the same recharge on jio not on airtel. Because, airtel will not provide you free sms service and calling of 3000min (Its not unlimited as of jio) is only applicable for local area if you go in roaming the charges will applicable.
Also airtel keeps hidden t&c for customers.
Now... Decide your self... Think twice before recharge..

Hi, my name is yashwant kumar yadav and i filled a request for the airtel broadband connection at my home for working purpose. I have raise a broad band request and paid the amount ₹500 on march 2017 by cash at airtel broadband office at mp nagar zone 2 pragati petrol pump. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care but haven't got any proper response from any one. So i have contacted appellate team but then also i am unable to get my refund amount yet. It has been almost 4 months now and still i am not getting my refund amount. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay online for new broadband connection as you will not get any refund amount after paying online.

Hello,
I was travelling from india to singapore for 9 days and i did an recharge of Rs 1199 for mobile no. [protected], of an international roaming plan at around 9:40 pm on 5th august from airtel website but a message came that your transaction with id 883456 has been failed and the amount will be refunded within some time that was within 7 working days, i have attached the screen shot for reference and the amount was debited from my credit card. I called for airtel customer service and informed them about the issue and waited for around one hour before recharging the plan again. I had a flight at 11:00 pm from igi airport, new delhi to singapore so i couldnt have afforded to travel without the intl. plan, therefore i recharged the plan again but this time two messages came for the same recharge and again the amount was also deducted for the same service that i cant utilize because the pack overwrites instead of giving the benefit. But i wasnt knowing that airtel serivice is so bad that it will play such for me. Please refund the amount as soon as possible because the two recharges were waste for me as i can consume the service once even after getting recharged twice by fraudulent ways from airtel. Please solve the issue as soon as possible because i have been facing many issues with airtel from some time otherwise i would be forced to port to some other networks in india. Also, i am thinking to forward this issue to consumer forum if the problem is not solved and the amount is not refunded within acceptable time limit.

Vaibhav Burman
[protected]

I am currently studying in jaipur, jecrc university, seetapoora industrial area, pin code 302022.. I should tell u.. Speed and stability sucks here...in ads u claim to be the fastest.. U claim to cover wide area..in ads u show us one went on mountain and is streaming videos flawlessly.. Its all fake.. I cant stream videos, can't play any online games cause their is no stability and speed in ur network.. The limited customers u got still no improvements.. Now i m sick to.. Worst 244 rs i ever spent.. Can't even surf internet properly.. The max speed i got is around 25kb or 30kb.. And its not the problem faced by only me.. The 7000+ students studying in 2 universities here faces it.. Disappointed

Airtel has the worst network and internet and its about 2 months and airtel executives are not solving my problem
I am using airtel 4g but i am getting 2g speed and i am paying bill of 700 and no one is solving it
I need refund
And the network are so poor that the network get disconnected any time and
In 4g pack i am getting speed lees than 2g
Akshat jain
[protected]

I recharged an airtel account (No. [protected]) via paytm of rs. 499. This recharge is not valid though apart from informing u have deducted money. Kindly get my paytm cash back in my account. Waiting for responses. Will get all details after ur response. Kindly mail me @ [protected]@gmail.com. Else i will disconnect all airtel connections frm my whole family.

I bought a sim card just yesterday from the airtel showroom in urapakkam and the sales guy said it will be activated by 9 pm. It's more than 24 hours now and the sim is not activated. I'm unable to speak to a customer care executive as the ivr menu is very complicated. When i called the sales guy in the showroom just half hour ago, he asked me to visit the showroom on a very hectic work day! Frustrating experience really. Thought of taking this problem social so it does't recur for customers like me. @airtelindia. Kindly activate and make a smoother experience for the customers or you'll simply lose loyal customers like me. I've been using this number for 10 years now.

Dear sir...
I m informe you i m using airtel payment bank services and i have complaints.
I m pay 2180/- electricity bill by airtel payment bank online debit card but transaction failed and money cut of my airtel wallet so give me refund and solve my problem fastly...
I hope you are understanding very well and solve my problems.

Recharge of rs.330 was done on through airtel website on 11:34 hrs., 18.08.2017 in mobile number [protected] (Transaction id[protected] through icici online banking. Amount was debited from icici bank account but message appeared in airtel website that transaction was not successful & recharge was not credited in balance please check & resolve the issue at earliest so that recharge can be credited in my talk time balance.

Oct 2016 I have paid my broadband bill due network issue amount deducted 3 times but 1 time is valid other two times deducted and its done on my hdfc CC.
I have raised many request they are not responding.
If I call Airtel they are telling like 'Ask your HDFC bank'
but Hdfc bank customaer telling ask ' Airtel bill desk'
Very worst of service

Mera airtel bank id blocked ho gaya hai recharge nahi ho pa raha hai passbook ka xerox mai nahi bhej payenge mera passbook uttar pradesh ka hai jisse mai balance add kiya hu

I'm not getting internet speed n i'm using 345/- rupees plan (1gb 3g/4g net + unlimited challenge) i'm not able to browse mann..!
Before this plan i was using 270-75 rupees plan (1gb 3g data n some money) then i was getting fast net speed soo what happened now?
Room se 200meter dur park nain jaake kam karna padta h..
This is not good..!
[protected]

This is just an information, not complaint

Yesterday i had sent the following email to you :-

To
The manager, customer care, airtel.

Ref : mobile no. [protected]
Sub :

Dear sir,

I had ported my above mobile no. From idea (Bengal) to airtel (Telangana) on 8.8.17.

On 9.8.17 i went to airtel showroom, bapuji nagar, bowenpally, hyderabad for recharging to have some “talktime”. I was told to pay rs. 144/- but i would not get any talk time out of this rs. 144. I had an argument but they said that the first user had to pay this rs. 144. I received local/std airtel calls + 2gb data on 4g handset with 4g sim and 1gb for others, validity 28 days, but no talktime.

I am surprised. I do not agree to this. It cannot be. I presume it is cheating.
Would you please clarify in this regard?
Regards.
-amal kumar bose
Hyderabad 17.8.17

The moment i pressed “submit”, i received a phone call from [protected] at 12:23 pm dtd 17.8.17, claimed to be airtel customer care man. He said that he had read the email. He wants to pay back me rs. 144/- right now. I astonished how one can read the content in one second. Any way after few minutes talk i did the mistake/ blunder. I gave him all my bank details and i was robbed rs. 12 + 19, 999 + 19, 999 + rs. 40, 010. I am totally responsible for it. I am not discussing about rs. 40, 010/-

I would like to bring to your kind notice to see if your “customer care” hacked. Please check.
It may be my email had been hacked.

Your advice is solicited.

Regards.
Amal kumar bose,
Hyderabad, 18.8.17

My name nagavendra i aplayed for new connection by myairtel app on online but the airtel executives of airtel behaviour is worst they don't give sufficient information and response to the customer request
I contact few airtel executives their nos:- [protected] & [protected]
Iwant new connection of my no [protected]

Pls give me the reply as early as possible

Present mobile no:-[protected]

From morning there is no network, like completely dead. I do not know how many times i have complained. The issue is not resolved.

Im unable to access my phone, all my work is pending due to this. A serious action needs to be taken against airtel.

Location: baner-balewadi, pune, 411045
Client : airtel
Compliant: pr[protected], pr[protected], etc

To
The airtel
General manager
Dear sir
I would like to inform you that i have some premises in salt lake, kasbe) and other places at very good locality, its completely ideal for mobile tower. I want to rent out or sell out for installation of mobile tower.
I would request you kindly survey the above location and anticipating your kind favorable response.

Contact details-
Md sanaweri
[protected]
E-mail -
[protected]@gmail.com

Sir
Iam oliver from chennai iam using airtel service since 2006 and done my recharge for rs.349 (Mobile no.[protected]) by using airtel app on[protected] order id:[protected] for 28 days validity, by[protected] i switched off my mobile data by 10.45pm and switched on by 6am[protected] for my recharge (Order id:[protected] for rs.349 validity of 28 days, but without my concern or usage of mobile data they deduct nearly rs130 in the name of data usage, so i raise the complaint to senior customer care member mr. P. Venkatesh and told as per my mobile setting it shows only 37.25mb data usage on[protected], but he refused to consider my complaint telling there is no option to return back my amount which was deducted by airtel, then i check with transaction history for deduction through sms its showing no transaction carried out in last 72 hrs. So i request you to help me to get my amount which was deducted without any reason as early as possible
Thank you

With regards
S. Oliver nesa raj
[protected]

I use motorola mot g4 plus which is a 4g supported device. I recently recharged with inr 399/- pack which gives 1gb 3g/4g data/day for 70 days & unlimited local & std calling for 70 days. As soon as i activated this pack, my network quality dropped to worst. Now i cannot have a single call without call drop or mid - conversation distortion noise. Data speed is slower than 2g which takes ages to load even a simple google keyword searched.

Airtel is the worst network in mumbai & fraudster too. Before this particular pack the network was quite ok. However i accuse airtel that to provide us with the longer run and competitive packs against reliance jio, it switches us to the poorest coverage they afford.

I am highly disappointed in airtel. I am just keeping my patience high but once it is over i will definitely drag airtel in consumer court and will make them regret for their false commitments & malpractices.

I have a balance of about 412 and im not able to utilize this balance to activate a special recharge of 399. This is so disgusting that i have to waste another 399 for that special offer eventhough i have enough balance for it in my mainbalance . I hope you understand my problem and expecting it to be solved quickly