Airtel Complaints & Reviews

Hi,

I have received my bill for the mobile number *81 (Rupees 238.82) and *72 (Rupees 273.18).

My mobile number *81 and *72 plan is my plan corp cap 199 cug 0 na which includes 700 mins (Local+std+ national roaming, mob and fl),
Cug to cug free and 750 mb+10gb free data of mobile data.

I have used only 600 mins out of 700 mins in my plan for voice.
I have used only around 500 mb of data out of the allotted 10.75 gb.

I have been additionally charged 30.4rs for *72 and 1.6rs for *81 for the month of july.

I want your billing team to check and revert back the charges and provide me the correct bill amount.

It is really frustrating that i need to raise the concern each and every time.

This is the fourth time i'm raising the issue and this issue is continuing from month of april 2017.

I have registered multiple issue with complaint numbers 78127288, 78126122, 76612145, 75901204 [protected], [protected]. And have called 121, 198 and [protected] which is of no use.

Please look into this issue and fix it at the earliest and permanently.
I'm registering a consumer complaint and if this issue is not fixed permanently i will port out immediately.

Thank you,
Boopalaparthasarathy

I recharged my other airtel account [protected] with Rs.195 by using airtel app which is downloaded on my ac [protected]. I went in [protected] ac bal and pressed 'get now' option then proceeded with 195 Rs. recharge. But instead of recharging my [protected] ac, recharge was wrongly done on [protected].

Hi,

I was using vodafone number which i choose to port to airtel last week, it got approved and successful on28th july 10 pm night. I was supposed to to insert the new airtel sim and dial on 59059 and it should have started working as promised. But, this is something not happening, and the number is still not active.

I am in big trouble as i am travelling and all my online transactions are failing as i can't access otp as the registered number with my bank is not accessible.

Tried for trying to reach airtel customer support, it's just not happening for me.

Please help.

Number - [protected]

Hi Airtel team these past I'm doing is due to network & mobile data provided by you is worst I'm not able to connect I'm phone via call as well data.I have brought with Airtel new connection last 3 months ago with unlimited plan of 450. Please rectify your connect issues I'm not able to us correct

Amr lafu phone number [protected].Ami ai phone number thaka 1 ta vull frc recharge kora felachi 449 ar jaigai 499.Seta jdi doyakora reference kora dan thahola kub khushi hotam.Recharge kora phone number ta holo [protected].R txid [protected].Doya kora taka ta reference koradin na na hola amr kub problem hoba.

Hi,
I want call history of mobile from June 2017 to till date.

Please do the needful as soon as possible.

You can send digital copy for this E-mail "[protected]@gmail.com"

I bear the amount which you charge for this service.

Thanks and Regards,
Vijaya Kesavan

On the month of june i have port from vodafone to airtel, since i am facing problem in incoming calls. I am not getting any incoming call from airtel mobile, jio mobile and landline numbers and they says its a wrong number. Alsoi am unable to send the messages. Already i have complaint this issue to airtel customer care in 1st week of july still my problem is not resolved. Each time when i complaint they said we will forward your request to our technical team but till date i didn't receive any call from technical team.

Airtel 4G speed is very slow and fake all advertisement airtel ad okla fake airtel 4G speed as 2G and think speed is 1G very bad network i recharge 4g and i use simple internet as 2 g speed and i can't play youtube video online 4G airtel

I lost my phone inside jnu campus though ring is going but i want it to be blocked, so futher no one can miss use it. My phone no is [protected] and [protected]. It important for safety purpose and lot more important contacts numbers are there in that phone which i lost. I wish may i got back but still its important to registered complaint. Though less time in hand and anxiety is there...

Mere yha par call drop ho rhi he or mere yha bilkul b network nhi aarhe airtel ke or net b bilkul nhi chalata 2g b shi tarike se nhi chalat mene 399 ka recharge karwa rakha he or mere daily ka 1gb ka loss ho rha he ye airtel compny ki wajah se ho rha he sb kuch inhone rechrg krwake mere area me 3/4g ke netwrk bnd kar diya or ab hum logo ko problm ho rhi he or ye log humari kisi b complain ka koi action nhi lete or kuch rply ya feedback nhi dete mene ab tak custmarr care pe kam se kam 10-12 complain kar rakhi he lkin koi rply ya feed back nhi milta or mere area me airtel ka bhut bda netwrk he lkin ye netwrk agar ahi nhi hua to airtel custmar other compny me jane ko majboor ho jayenge or ye galti aap ki hogi

Shubham nagar
Add. - pratap nagar ward no. 18 nainwa distt bundi rajasthan 323801
Mobile no. -[protected]
Alternate no. - [protected]

Dear sir,

I ported my number [protected] of idea to airtel on 13th jully, 2017 but its not activated yet and its closed from idea, only the activation part is left from your end.
I request you to kindly look into the matter and do the needful asap as my number is not working and am facing trouble a lot.
Please inform my wife no. [protected].
My office no.[protected]pm to 6pm)
Thanking you,
Qazi mohd. Nafees

Complaint number 85147694
Its been more than a week for the request of shifting the landline number to the same building with the new connection for the phone number[protected], and no reply from the company for the same, every time calling customer care and once spoke to executive vidyashree, always call kept on hold and no proper response, called mr satish - [protected], he says that the complaint does not come under him, vasu - [protected] always says he will attend but never visits, kindly make sure this complaint is closed by saturday 30/07/2017.

Dear sir/madam
I am writing this with much agony and pain that
Since last 3 days i am running to airtel store not less than thrice a day for getting new sim and activation but all useless fellow doing time pass and taking casually. Yet 2807/2017 my number is inactive.
Very bad and bloody service.
I am much frustrated because of this and got lots of mental pain regarding my harassment and he financial loss i have got because of non operation of mobile number.
Bank tarsection failed
3 emi not completed because of mobile otp
Lots of comuunication lost
Dailywages lost
Trasportation expenses
And much more

I recharged my airtel prepaid number +91-[protected] on june 30th 2017 as i have received a message for, airtel was offering unlimited calls and 1.5gb per day for 70days.

Till 27th i received the services properly, but from 28th i got a voice notification while call that the package is going to expire and we need to recharge again for getting additional services.

I tried to complaint through 121 but was unable to connect to the customer care executive.

My dongle no [protected], was purchased in november 2016. I paid advance rental of six months. Out of which i hardly used 3 months. I was not informed that i would be charged a bill after 6 months as i understood it was prepaid and the connection would be suspended on not recharging. I am being billed now and harassed by call from a number ‭[protected]‬. I will not be paying bill for something that i have not used and complaining for being harassed on call.

I am deepak yadav using no. [protected] and [protected] and this are the numbers of the other poeple facing the same proiblem in my area [protected], [protected], [protected], living in 3009/1, street no. 16, south patel nagar, new delhi, i and all the people living in this area are facing the same problem as we go inside our home there is no network in our phone, if we want to call or use internet we have to go out of the street to use cellular network, as i check online for open network it shows network tower near this near but still there is no network so i request you please look forward to this issue as its creating a lot of problem to all the people living in this area.

Deepak yadav
Mob. Nbo. [protected] and [protected]

I am trying a lot of time on airtel app but Airtel secure not display. Please help me to show airtel secure app that why I can use for future to secure my mobile.

Some hotshots service activated in my mobile without my consent and rs.70/- unauthorizly deducted by airtel on 28/07/2017. I want immediate refund and deactivation of that service. Some hotshots service activated in my mobile without my consent and rs.70/- unauthorizly deducted by airtel on 28/07/2017. I want immediate refund and deactivation of that service.

Hello,

My broadband is down since past 3 days and no one turned up after logging a complaint. Everytime technician calls me and gives false promises and timings to come and fix. It caused me a lot of my business & office work.

This has been happening very frequently, does airtel take the responsibility for the loss of my business and office work?

Regards,
Jatin

Worst service by airtel :-
I've requested airtel customer care to shift my business internet connection on 14th july, 2017 from ground floor to first floor mentioning this is a request to shift internet connection in same premises at [protected]@in. Airtel.com.
My first email to airtel :
To: '[protected]@in. Airtel.com'
Subject: regd: broadband connection shifting
Hi airtel team,
We would like to shift our broadband connection to a different address in the same building. Actually we are just changing office no. Rest every thin will be same. We need you gentle support to make it happen latest by tomorrow evening.
Broadband connection details
Landline no :[protected]
Contact person:- venu chaturvedi
Contact mobile no :- [protected]
Alternate contact no :- [protected]
Thanks,
Rakesh sharma
Director
There was no response from airtel support. After week again, we've sent follow up email. Please find same below.
—
Sent: thursday, july 20, 2017 4:10 pm
To: '[protected]@in. Airtel.com'
Cc: 'vinay sharma';
Subject: fw: regd: broadband connection shifting
Hello anybody there to take care of this request. It has been six days now.
Thanks
Rakesh
—
No luck again and had to send 2nd follow up to ring the bells.
Here it is for your records :
— original message —
From:
To: [protected]@in. Airtel.com
Cc:
Sent: 21/07/2017 06:37:44 pm
Subject: fw: regd: broadband connection shifting
Still need help to migrate broadband connection from one office to other.
—
This time your support thought of replying back and replied with the following email.
From: [protected]@in. Airtel.com [mailto:[protected]@in. Airtel.com]
Sent: saturday, july 22, 2017 12:15 pm
To: rakesh
Subject: re: [|bal|ref51054464|] regd: broadband connection shifting
Dear rakesh,
Greetings from airtel!
This is in reference to your email regarding shifting of your airtel fixed line account number [protected].
Please note that i have registered your request with the reference number sr85294960 and our team will revert with an update by 22-jul-2017 within 08:30 pm.
Thanks for reaching out to us.
For further queries, please do email.
Best regards
Nivedha r
Airtel - the fastest network
—
We were okay till today. But here's the different story starts. After waiting for another week, i've called them today to check when my internet connection shifting will be done. And you know, i've got surprising response from customer care that your request has been closed as there was no response to engineer from your end. Blame game.. Wow.
I've had 8 calls with airtel customer care today and all the time i had to repeat same story to the different executives. I've requested them many times to connect with their supervisor or someone senior in team. But hardly they were ready to do that. If someone is taking care of this page, please pull up all my calls has been done and listen them. You will find me asking to please take call back number if in case call get disconnected, please connect me with your supervisor many times. But nothing has been addressed. Lastly, one call came and he has asked - sir, aapka shifting hona hai kya.. I said yes. He replied back with surprising answer - sir, first to apko shifting ka request dalna padega... We have complaint registered and we cannot do this. Common man... I've all the proofs which confirms my request for shifting only.
All i want to say is airtel - your service is worst. Let me know how can you compensate loss i'm facing since many days just because of internet shifting.
I'm paying rent of two offices where as using one as one cannot be used because of no connectivity.
I'm your business customer since more than 3 years. All the bills get clear on time and i'm paying handsome amount.
I'm going to share this story to many other platforms and yes, i found two of your main email id's
Hemanth. [protected]@airtel.in - head of operations in india
Sunil. [protected]@airtel.in - name is well know.
Sending them separate email in a hope if my concern get addressed.
I need answer. How airtel is going to compensate all the loss i've faced because of your horrible customer care service.