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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1205

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S
Subhajit Dass
from Kolkata, West Bengal
Jul 29, 2017
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Address: Hooghly, West Bengal, 712701

Amr lafu phone number [protected].Ami ai phone number thaka 1 ta vull frc recharge kora felachi 449 ar jaigai 499.Seta jdi doyakora reference kora dan thahola kub khushi hotam.Recharge kora phone number ta holo [protected].R txid [protected].Doya kora taka ta reference koradin na na hola amr kub problem hoba.
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    V
    Vijikesu
    from Chennai, Tamil Nadu
    Jul 28, 2017
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    Address: 600017

    Hi,
    I want call history of mobile from June 2017 to till date.

    Please do the needful as soon as possible.

    You can send digital copy for this E-mail "[protected]@gmail.com"

    I bear the amount which you charge for this service.

    Thanks and Regards,
    Vijaya Kesavan
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      P
      Pranit Patole
      from Mumbai, Maharashtra
      Jul 28, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400706
      Website: www.airtel.in

      On the month of june i have port from vodafone to airtel, since i am facing problem in incoming calls. I am not getting any incoming call from airtel mobile, jio mobile and landline numbers and they says its a wrong number. Alsoi am unable to send the messages. Already i have complaint this issue to airtel customer care in 1st week of july still my problem is not resolved. Each time when i complaint they said we will forward your request to our technical team but till date i didn't receive any call from technical team.
      Sep 1, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 29, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 28 July 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jul 31, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 28 July 2017 .

      We tried calling you multiple times to get additional details to enable us to address your
      concern.

      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Aug 01, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 28 July 2017 .

      We tried calling you multiple times to get additional details to enable us to address your concern.
      However, there was no response.
      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        D
        Deepak kumar1322
        from Parvatipuram, Andhra Pradesh
        Jul 28, 2017
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        Address: Hanumangarh, Rajasthan, 335526
        Website: Airtel

        Airtel 4G speed is very slow and fake all advertisement airtel ad okla fake airtel 4G speed as 2G and think speed is 1G very bad network i recharge 4g and i use simple internet as 2 g speed and i can't play youtube video online 4G airtel
        I have a 4G Airtel Hotspot. It's useless. Data speed most of time is less than 1 MB. I tried booking complaint but none of the airtel site has any working link to lodge complaint.

        They seems do not interested in customer care. Thinking of changing. Can somebody help suggesting which is a better option.
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          J
          jahnu kumar heer
          from Delhi, Delhi
          Jul 28, 2017
          Resolved
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          Resolved

          lost phone with 2 sim card

          I lost my phone inside jnu campus though ring is going but i want it to be blocked, so futher no one can miss use it. My phone no is [protected] and [protected]. It important for safety purpose and lot more important contacts numbers are there in that phone which i lost. I wish may i got back but still its important to registered complaint. Though less time in hand and anxiety is there...
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          S
          shubham@9929986162
          from Nadaun, Himachal Pradesh
          Jul 28, 2017
          Resolved
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          Resolved

          Address: Bundi, Rajasthan, 323801
          Website: airtel.in

          Mere yha par call drop ho rhi he or mere yha bilkul b network nhi aarhe airtel ke or net b bilkul nhi chalata 2g b shi tarike se nhi chalat mene 399 ka recharge karwa rakha he or mere daily ka 1gb ka loss ho rha he ye airtel compny ki wajah se ho rha he sb kuch inhone rechrg krwake mere area me 3/4g ke netwrk bnd kar diya or ab hum logo ko problm ho rhi he or ye log humari kisi b complain ka koi action nhi lete or kuch rply ya feedback nhi dete mene ab tak custmarr care pe kam se kam 10-12 complain kar rakhi he lkin koi rply ya feed back nhi milta or mere area me airtel ka bhut bda netwrk he lkin ye netwrk agar ahi nhi hua to airtel custmar other compny me jane ko majboor ho jayenge or ye galti aap ki hogi

          Shubham nagar
          Add. - pratap nagar ward no. 18 nainwa distt bundi rajasthan 323801
          Mobile no. -[protected]
          Alternate no. - [protected]
          Sep 1, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 29, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 29 July 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jul 31, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 28 July 2017 .

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            Q
            qazi nafees
            from Delhi, Delhi
            Jul 28, 2017
            Resolved
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            Resolved

            Address: 110025

            Dear sir,

            I ported my number [protected] of idea to airtel on 13th jully, 2017 but its not activated yet and its closed from idea, only the activation part is left from your end.
            I request you to kindly look into the matter and do the needful asap as my number is not working and am facing trouble a lot.
            Please inform my wife no. [protected].
            My office no.[protected]pm to 6pm)
            Thanking you,
            Qazi mohd. Nafees
            Sep 2, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 29, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 29 July 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 31, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 28 July 2017 .

            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              sowmyahhccas
              from Bengaluru, Karnataka
              Jul 28, 2017
              Resolved
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              Resolved

              Address: 560032

              Complaint number 85147694
              Its been more than a week for the request of shifting the landline number to the same building with the new connection for the phone number[protected], and no reply from the company for the same, every time calling customer care and once spoke to executive vidyashree, always call kept on hold and no proper response, called mr satish - [protected], he says that the complaint does not come under him, vasu - [protected] always says he will attend but never visits, kindly make sure this complaint is closed by saturday 30/07/2017.
              Sep 9, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jul 29, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 28 July 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                sachin mundhe
                from Ichchapuram, Andhra Pradesh
                Jul 28, 2017
                Resolved
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                Resolved

                Address: Bulandshahr, Uttar Pradesh, 431003

                Dear sir/madam
                I am writing this with much agony and pain that
                Since last 3 days i am running to airtel store not less than thrice a day for getting new sim and activation but all useless fellow doing time pass and taking casually. Yet 2807/2017 my number is inactive.
                Very bad and bloody service.
                I am much frustrated because of this and got lots of mental pain regarding my harassment and he financial loss i have got because of non operation of mobile number.
                Bank tarsection failed
                3 emi not completed because of mobile otp
                Lots of comuunication lost
                Dailywages lost
                Trasportation expenses
                And much more
                Sep 2, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jul 29, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 28 July 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  A
                  Abishek M
                  from Bengaluru, Karnataka
                  Jul 28, 2017
                  Resolved
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                  Resolved

                  Address: 560093

                  I recharged my airtel prepaid number +91-[protected] on june 30th 2017 as i have received a message for, airtel was offering unlimited calls and 1.5gb per day for 70days.

                  Till 27th i received the services properly, but from 28th i got a voice notification while call that the package is going to expire and we need to recharge again for getting additional services.

                  I tried to complaint through 121 but was unable to connect to the customer care executive.
                  Sep 2, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 29, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 28 July 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Aug 02, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 28 July 2017 .

                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    shwetakps89
                    from Mumbai, Maharashtra
                    Jul 28, 2017
                    Resolved
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                    Resolved

                    Address: 400709
                    Website: Airtel

                    My dongle no [protected], was purchased in november 2016. I paid advance rental of six months. Out of which i hardly used 3 months. I was not informed that i would be charged a bill after 6 months as i understood it was prepaid and the connection would be suspended on not recharging. I am being billed now and harassed by call from a number ‭[protected]‬. I will not be paying bill for something that i have not used and complaining for being harassed on call.
                    Aug 31, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 29, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 28 July 2017 .

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jul 31, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 28 July 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Jul 31, 2017
                    Updated by shwetakps89
                    Where have you shared the resolution details? I have not received any intimation from your end.
                    Aug 14, 2017
                    Updated by shwetakps89
                    The problem is still not solved and I am still getting calls from Airtel asking me to pay the bill.
                    Aug 15, 2017
                    Updated by shwetakps89
                    Airtel blocked my mobile connection for not paying bill of dongle, which I have not been using for past 6 months. I have never missed a due date of mobile connection. This is out of hand and really insulting for a loyal customer. Thank u Airtel I am porting out now.
                    Where have you shared the resolution details?
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                      D
                      Deepak Yadav12212
                      from Gurgaon, Haryana
                      Jul 28, 2017
                      Resolved
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                      Resolved

                      Address: 110008

                      I am deepak yadav using no. [protected] and [protected] and this are the numbers of the other poeple facing the same proiblem in my area [protected], [protected], [protected], living in 3009/1, street no. 16, south patel nagar, new delhi, i and all the people living in this area are facing the same problem as we go inside our home there is no network in our phone, if we want to call or use internet we have to go out of the street to use cellular network, as i check online for open network it shows network tower near this near but still there is no network so i request you please look forward to this issue as its creating a lot of problem to all the people living in this area.

                      Deepak yadav
                      Mob. Nbo. [protected] and [protected]
                      Sep 12, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 29, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 28 July 2017 .

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jul 31, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 28 July 2017 .

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        sahdev pal
                        from Kachhwa, Uttar Pradesh
                        Jul 28, 2017
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                        I am trying a lot of time on airtel app but Airtel secure not display. Please help me to show airtel secure app that why I can use for future to secure my mobile.
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                          S
                          sbiganesh
                          from Kolkata, West Bengal
                          Jul 28, 2017
                          Resolved
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                          Resolved

                          Some hotshots service activated in my mobile without my consent and rs.70/- unauthorizly deducted by airtel on 28/07/2017. I want immediate refund and deactivation of that service. Some hotshots service activated in my mobile without my consent and rs.70/- unauthorizly deducted by airtel on 28/07/2017. I want immediate refund and deactivation of that service.
                          Sep 2, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 29, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 28 July 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Aug 02, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 28 July 2017 .

                          We tried calling you multiple times to get additional details to enable us to address your
                          concern.

                          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            J
                            jatin.savaliya
                            from Chennai, Tamil Nadu
                            Jul 28, 2017
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                            Address: 560078

                            Hello,

                            My broadband is down since past 3 days and no one turned up after logging a complaint. Everytime technician calls me and gives false promises and timings to come and fix. It caused me a lot of my business & office work.

                            This has been happening very frequently, does airtel take the responsibility for the loss of my business and office work?

                            Regards,
                            Jatin
                            Airtel customer support has been notified about the posted complaint.
                            My broadband is not working for last 3 days and landline is not working for last few weeks, we made the complaint but most irresponsible manner the airtel continuously misguided and making false information, every time asking some questions and mention that i will come and rectify within an half an hour.

                            after three days he appear and just touch the phone and made a statement that he will come back in few minuted but not turn up till this time.

                            the landline no 4233842 shalimar Garden Bhopal
                            Airtel Customer Care's response, Jul 29, 2017
                            Verified Support
                            Dear Customer,

                            This is with reference to your post, dated 28 July 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [email protected]

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            refer second time compliant no LB[protected] .it is mentioned that we will contact you within 2 hours but no response, all my business is suffering because of no service by the airtel.

                            Landline no 4233842 shalimar Garden Bhopal
                            Compliant no LB[protected]
                            No action till today and no change in the attitude of Air tel staff member to whom we have connected.We are planning to file the compliant in further regulatory agency as well s consumer forum.The regular TV show will also be informed from tomorrow.

                            Landline no 4233842 shalimar Garden Bhopal
                            Compliant no LB[protected]
                            Till this time no action and internet is not working One airtel person came at 3 PM and informed another person is coming and rectify the issue but surprisingly no one has turned down and also when i trekked the complaint on web the status is No Record Found.

                            Landline no 4233842 shalimar Garden Bhopal
                            Compliant no LB[protected]
                            Till this time no action and internet is not working
                            Landline no 4233842 shalimar Garden Bhopal(8.46AM 1/8/2017
                            Airtel again entered the complaint for earlier compliant no
                            Your request has been acknowledged. Your reference no. is LB[protected] .
                            again new complaint LB[protected]
                            Kindly refer our 4th complaint no LB[protected].every day new airtel person come visit and left mentioning either the tools are not available or another tem will come and do the rectification.Please ensure the team should come with equipped and also should not report till the internet/broadband works properly.
                            It seems for each time we have to make the complaint as Airtel does not having any Monitoring.Today again I have made the complaint as the airtel person visited yesterday was not having tools and he left for today but not yet turned up.
                            Today we made again the complaint as earlier problem is not resolved.Airtel is not only wasting our time but business too is affected adversely Now the complaint no is .LB[protected] .
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                              V
                              Venu Chaturvedi
                              from Noida, Uttar Pradesh
                              Jul 28, 2017
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Worst service by airtel :-
                              I've requested airtel customer care to shift my business internet connection on 14th july, 2017 from ground floor to first floor mentioning this is a request to shift internet connection in same premises at [protected]@in. Airtel.com.
                              My first email to airtel :
                              To: '[protected]@in. Airtel.com'
                              Subject: regd: broadband connection shifting
                              Hi airtel team,
                              We would like to shift our broadband connection to a different address in the same building. Actually we are just changing office no. Rest every thin will be same. We need you gentle support to make it happen latest by tomorrow evening.
                              Broadband connection details
                              Landline no :[protected]
                              Contact person:- venu chaturvedi
                              Contact mobile no :- [protected]
                              Alternate contact no :- [protected]
                              Thanks,
                              Rakesh sharma
                              Director
                              There was no response from airtel support. After week again, we've sent follow up email. Please find same below.
                              —
                              Sent: thursday, july 20, 2017 4:10 pm
                              To: '[protected]@in. Airtel.com'
                              Cc: 'vinay sharma';
                              Subject: fw: regd: broadband connection shifting
                              Hello anybody there to take care of this request. It has been six days now.
                              Thanks
                              Rakesh
                              —
                              No luck again and had to send 2nd follow up to ring the bells.
                              Here it is for your records :
                              — original message —
                              From:
                              To: [protected]@in. Airtel.com
                              Cc:
                              Sent: 21/07/2017 06:37:44 pm
                              Subject: fw: regd: broadband connection shifting
                              Still need help to migrate broadband connection from one office to other.
                              —
                              This time your support thought of replying back and replied with the following email.
                              From: [protected]@in. Airtel.com [mailto:[protected]@in. Airtel.com]
                              Sent: saturday, july 22, 2017 12:15 pm
                              To: rakesh
                              Subject: re: [|bal|ref51054464|] regd: broadband connection shifting
                              Dear rakesh,
                              Greetings from airtel!
                              This is in reference to your email regarding shifting of your airtel fixed line account number [protected].
                              Please note that i have registered your request with the reference number sr85294960 and our team will revert with an update by 22-jul-2017 within 08:30 pm.
                              Thanks for reaching out to us.
                              For further queries, please do email.
                              Best regards
                              Nivedha r
                              Airtel - the fastest network
                              —
                              We were okay till today. But here's the different story starts. After waiting for another week, i've called them today to check when my internet connection shifting will be done. And you know, i've got surprising response from customer care that your request has been closed as there was no response to engineer from your end. Blame game.. Wow.
                              I've had 8 calls with airtel customer care today and all the time i had to repeat same story to the different executives. I've requested them many times to connect with their supervisor or someone senior in team. But hardly they were ready to do that. If someone is taking care of this page, please pull up all my calls has been done and listen them. You will find me asking to please take call back number if in case call get disconnected, please connect me with your supervisor many times. But nothing has been addressed. Lastly, one call came and he has asked - sir, aapka shifting hona hai kya.. I said yes. He replied back with surprising answer - sir, first to apko shifting ka request dalna padega... We have complaint registered and we cannot do this. Common man... I've all the proofs which confirms my request for shifting only.
                              All i want to say is airtel - your service is worst. Let me know how can you compensate loss i'm facing since many days just because of internet shifting.
                              I'm paying rent of two offices where as using one as one cannot be used because of no connectivity.
                              I'm your business customer since more than 3 years. All the bills get clear on time and i'm paying handsome amount.
                              I'm going to share this story to many other platforms and yes, i found two of your main email id's
                              Hemanth. [protected]@airtel.in - head of operations in india
                              Sunil. [protected]@airtel.in - name is well know.
                              Sending them separate email in a hope if my concern get addressed.
                              I need answer. How airtel is going to compensate all the loss i've faced because of your horrible customer care service.
                              Sep 1, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 29, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 28 July 2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                K
                                Koundinya Ak
                                from Hyderabad, Telangana
                                Jul 28, 2017
                                Resolved
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                                Address: Hyderabad, Andhra Pradesh, 500007

                                Dear airtel,

                                This email is regarding the service which we are facing in our area.

                                Address: airtel store, habsiguda main road, opp ccmb, habsiguda, hyderabad, telangana 500007

                                We have visited the store for more than 5 times to link the aadhaar card with our phone numbers.
                                Whenever we visit the store we get the same answer again and again that aadhaar server has a downtime which was fine but the rude behaviour and the unprofessional way of dealing with the consumers.

                                The employee who was working at the desk is very busy speaking to someone and she hardly replies back to any question and that to in a rude way which in my terms is unethical. Even the same replies are given to senior citizens. This is not a way to handle consumers which will ideally effect you.

                                Regards,
                                Koundinya. A
                                [protected]
                                Sep 11, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 29, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 28 July 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  M
                                  MSS Naidu
                                  from Lucknow, Uttar Pradesh
                                  Jul 28, 2017
                                  Resolved
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                                  Address: New Delhi, Delhi, 110003

                                  This pertains to my mobile number [protected] which being my corporate connection of my company rattanindia ltd. (Formerly indiabulls power ltd.) with whom i had been working for last eight years and presently holding the position of assistant general manager in the organization and i intended to port from vodofone to airtel post my transfer from maharastra to delhi, where in had requested for the same at sarojini nagar and during address verification, the third party representative who had arrived for verification has provided a completely false information during his first visit. Again i had to go to sarojini nagar to lodge my complaint and to my utter surprise during second visit the representative not even bothered to verify the address and consequently provided mendacious information. I am really appalled by his behavior as well as irresponsibility towards his company by misquoting / misreporting the facts which has led to dilapidation of trust on a company like airtel of international repute. Such kind of behavior from your representative is irritating and i strongly believe that this shall hurt the sentiment of the corporate customers and put satisfaction at stake.
                                  Also i would like to state that i do possess all relevant documents necessary for the verification (Passport copy, aadhaar card, driving licence etc.)
                                  Sep 7, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 29, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 28 July 2017 .

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    K
                                    Krishn kumar airtel
                                    from Dehra Dun, Uttarakhand
                                    Jul 28, 2017
                                    Resolved
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                                    Resolved

                                    Address: Etawah, Uttar Pradesh, 206001

                                    Dear sir,
                                    I m unable to send any text massage from my airtel no. [protected]. I want to change my 3g sim into 4g sim for this i have to snd msg to ur end.

                                    I also very upset to inform u, i also got panic after calling ur cust care no 198 and 121 both of them worst.

                                    Kindly resolve the possible immediately.

                                    Regards,
                                    Krishn kumar
                                    [protected]
                                    Etawah
                                    Sep 2, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 29, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 28 July 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Aug 02, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 28 July 2017 .

                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      R
                                      rachnac
                                      from Mumbai, Maharashtra
                                      Jul 28, 2017
                                      Resolved
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                                      Resolved

                                      Hi team,

                                      Somebody recharged airtel number by using my sbi card details and below 2 are the transactions done from my account:

                                      28-jul[protected]jul-2017)
                                      By debit card
                                      Othpg[protected]airtelmoney mumbai
                                      Â rs 9, 899.00
                                      Â
                                      28-jul[protected]jul-2017)
                                      By debit card
                                      Othpg[protected]airtelmoney mumbai
                                      Rs: 9, 899.00

                                      Plz block the number which was charged by this truncation id and please refund the amount in the account back. I have already made a police complain but please look into this as soon as possible.

                                      Regards,
                                      Rachna
                                      Sep 6, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 29, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                                      Should you require further information, please feel free to write to us [protected]@airtelbank.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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