Airtel Complaints & Reviews

Last week i had traveled to malaysia and had preferred to take airtel international roaming pack of rs 1199 on my mobile number over matrix international sim card but what a bad decision it was and my whole trip was spoiled because of airtel. I had activated rs 1199 ir pack on 20th july where i was supposed to get 3 gb data on international roaming but data never ever worked in malaysia. Airtel customer care number also did not work in malaysia. I enabled data roaming and tried all settings but it never worked. I even paid 20 ringgits to a local mobile shop to check all the settings and try on different handsets but that also did not work and it was confirmed that it was not enabled by airtel. I spent so much time on first day on all this but all in vain.

I had not booked any travel package for whole week as i had planned to user uber taxi which is much cheaper in malaysia but because of lack of mobile data i was not able to use and i ended up paying 3 times more to local taxis most of the time and i ended up wasting extra time in getting the taxis. I even could not visit all the places which i had planned because of lack of data roaming. For all the people with whom i has interacting on whatsapp / skype call for personal and business, i ended up paying very huge price as i had to make all regular calls from other number because of lack of data roaming.

I also could not complete my other business work because of lack of internet and ended up in so much trouble during my trip. I paid you rs 1199 to enable data roaming and then on top of that you deducted rs 99 as rental (That is also not correct) but i could never use it any time in my trip and all my plans were spoiled because of you. If we are paying for a service it is supposed to work as we build our plans on top of that but it never worked.

So, please refund rs 1199 and rs 99 which i paid and also refund rs 25000 for all problem i had to face because of you and extra expenses that i incurred because of this.

I have requested to port my number [protected] from airtel maharashtra to west bengal circle.
I got a message yesterday that sim will be ported at night.
Now i am not getting network on both the sims and people who call me get an answer that number does not exist.

Please resolve this as i am facing many issues. I am unable to contact customer care as i am staying at college campus in kharagpur.

Kindly fix this, i do not expect this kind of service from airtel very disappointed.

Alternative contact number : +[protected]

I changed my airtel postpaid connection to a family plan on 15th of july. However, in my bill for the same month, i did not receive a detailed call record. Also, my request for a detailed call record for the same was declined by the customer care executive, who misbehaved saying that'whoever i may contact, i cannot get it'.
I request the authorities to take an action in this regard and help me with the call record.

My post paid num is [protected] incoming and out going allready disconnected so today I paid bill 1350₹ in paytm. Still not activated incoming and out going.. Pls check my num..

My name laxman amat mohammed my number [protected]. I i would like to inform u that my number has been deactivate since last 6 month. I am in abroad i have lots of contact in my sim. I have given this number most of companies, banks and relatives too that’s why i am requesting to you kindly activate my sim as soon as possible. I will be very thankful to you for your kind information...

Issue this sim i shall be grate full to you.

I purchased new sim on 27th july 2017 by replacing the old sim for this number [protected]. The airtel shop told it will be activated in 24 hrs., but still now not activated. Please look into my problem and activate my sim at the earliest. Please make my new sim activated at the earliest. This is the first time i had this problem so far working good.

Thanks,

Vignesh raj

Sir, i informed at nakangiti airtel office due sim lost at home. Till today not found.
From customer care calls received to bill
Amount rs 1800. Immediately.

Your staff misguiding to me that if not pay bill, then automatically connection closed.
So not contact airtel office.
My lost airtel no. Is[protected]
Now my alternate is [protected]

I recently bought an offer of 3g 4gb data 147
28days on 28 july 2017 but the data that i received was about 500 mbs only, where's the rest of my data that i payed for and the 147 request was approved but i haven't got the specified amount of gb offered in the airtel offers menu. What is the issue going on with this situation please resolve this issue.

Mobile number[protected]

Airtel 349 pack in my 3g sim/phone provided me with 1 gb per day but today i recharged with 399 pack not giving me such option for 84 days.

Instead of 1 gb per day. A total of 1 gb for 28/84 (Not sure) has been provided to my mobile. I need 1 gb per day plan.

Please help me in this issue or kindly change my plan to 349 and provide me my balance amount.

Document verification and payment of new broadband connection was done on sunday 23rd july but no installation has happened yet (29th july, sat). I have been calling the costumer care and they have not helped me at all. They just say it has been escalated and i will receive a call but i did not receive a single one. Extremely unhappy with airtel and its customer outreach. They just want to steal for us.

I am an airtel customer for the past 3 years. For the last 3 months (From the month of may 2017) my broadband connection was disconnected due to some cable issue on airtel side. I requested for disconnection to change my network.
I am still waiting for airtel to disconnect my broadband (29/07/2017). I have paid all my bills till the disconnection request raised.
Now after disconnection request airtel has generated a bill and is forcing me to pay.
I had also communicated my request through mails on 14 jul 2017 (Ref no :[protected] and
I asked the bill for the used data through customer care and i am ready to pay that. I also raised a new request case to resolve which is still not resolved.
Now i am getting call from airtel person, who called me and just says himself as collection agent speaking in a threatening voice.
How can i contact airtel directly to pay my bill and end my broadband connection??

As airtel advertises that their network signals work even in forests and in villages but being in city hyderabad, we are searching for signals, its like a hell for us. Are you cheating ppl by doing such ads??
In case of emergency, it's very difficult to make calls and vice versa. Pls resolve this or our area ppl will change their network gradually. Our area is serilingampally in hyderabad.

I recharge my number for rs275 (4gb data) today at 12:10 pm. I watch hardly six to seven videos on youtube all being a maximum of three to four minutes in the lowest resolution and i lose 2.5gb for that, experienced the same problem with rs103 3g pack and the same thing is happening with this rs275 data pack, how are we as consumers supposed to happy if are money keeps dissappearing in the air like this? This is daylight looting.

Why am i not getting the 399 offer. Last month i have recharged my mobile with 399. For this month it is not showing me the offer. Why the hell airtel has many restrictions. Even the customer care is ####. Why can't they speak to me in english, when I clearly stated that I don't know the regional language.

I have recharged my mobile [protected] on 07.07.17 for rs 299 / plan 70 days validity 1gb /day unlimited talk time from air tel.

While doing recharge i got to know that the payment is failed and so i made another payment to get recharge for my mobile.

But to my surprise & shock my bank account got debited twice for rs 299.

When i contacted the bank customer care they told me to contact you for the refund. I have made a compliant with airtel customer care officer a week before and also written to cc ref no conrc[protected] on 27.07.17 yet i am not in receipt of getting reversal of payment rs 299.
P ldo resolve the issue and organize for early reversal of double payment made by me at the earliest.

With regards,

D. Suseeilkumar

Sir
I want my airtel number's last one month call and sms details of airtel number is [protected]. Because mistakly my phone was gone format all data and also contact numbers.
And therefore i can't connect any frend or relatives. So i request to airtel customer cear. And sanded my email i'd is [protected]@gmail.com or my new number is [protected]. Thank you airtel.

It's been 6 months now, airtel was consistent in giving us "worst customer service". Everytime we complaint, the technician comes and shows us speed on speedtest.net and then says everything is fine. But the matter of fact is the internet connectivity is not consistent. And most of the time it doesn't even work.

From the last 4 days, there is no internet and we had to bear huge losses for obvious reasons of operations issues and customer complaints on our company for not responding them for their order status, enquiries, payments etc.

They've been raising full value bills even though they've not rendered their services full time as promised.

I switched from vodafone to airtel. The process is complete now. But i am unable to activate my sim. When i call 59059 they play some hello tune message.
I am unable to contact any of customer care executive. The port was complete yesterday.
My number is [protected]. I have already paid rs. 450 for 84gb plan to the salesperson. Please look into the matter as early as possible.

I've recently port my no. From voda to airtel for the plan of 499 i insert the sim in my 4g handset it got activated i even made a phone call next i insert the sim on my 3g handset as the previous handset is broken, it is not registering to any network i went customer care centre they charge me 25 rs and alloted me another sim said that it would get activated in 4 hours its been 24 hours i'm still facing the same problem with the new sim to. Guys u r setting a bad example i'm new into ur network before starting even i already have to change 2 sims n it isn't working yet from 3 days i'm facing this trouble no phone calls either uh fix my problem or i have to choose some other network no other choice. Plz do revert back

I have been charged for hello tunes which i have not requested. I have been charged 280rupees for it. I Have not Requested for any hello tunes. The hello tunes had been activated automatically.Please do look into it.