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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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S
Skrag1502
from Kolkata, West Bengal
Aug 12, 2017
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Address: Bokaro, Jharkhand, 827009

The internet speed is very low during the day time. Sometimes I can not even open a Google page. At night, during 12 am to 5-6 am, it works fine. The tower (network strength) of 3G & 4G always remains between 1 to 3 whereas the 2G network is full. Please do something asap as I've bought the 399 plan which is valid for 3 months. If the internet speed doesn't gets better, my money will be wasted.

Thank You
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    N
    Niladri Das Roy
    from Kolkata, West Bengal
    Aug 12, 2017
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    Address: 712233

    Reference mobile no [protected]
    This SMS i received before recharging Rs.194:
    Best offers for you
    7 194=UL call+1.5GB, 28D

    And this Sms and plan i received after recharging Rs 194:
    Congrats Unlimited A2A call has been activated for 28 Days on the recharge of Rs. 194

    My question is why the difference in before and after recharging
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      S
      s rajamohan
      from Puducherry, Puducherry
      Aug 12, 2017
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      This incident occurred on 10th august-2017 at ooty airtel office.

      Around 30 days back, i got my 4g sim from 3g in my 4g handset.
      I went to airtel dealer in ooty to put rs399/. Pack. He said this pack of rs399/. Is not valid in my phone.

      He told me that airtel have given big / huge advertisements in internet regarding rs399/ packs. But only few selected customers will get this facility.
      If you want you can change your this same airtel sim from airtel to jio, who are assuring and providing free facilities as per their commitments. Airtel is publicizing the advertisements in tv, magazines, internet, facebook, etc & are not fulfilling it.
      Airtel customer support has been notified about the posted complaint.
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        A
        Ajay shettigar
        from Mumbai, Maharashtra
        Aug 12, 2017
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        Address: Nashik, Maharashtra, 422006

        Did an airtel recharge on 10 aug through mobile banking which has been approved but i have not received any recharge on my phone till date.
        Recharge confirmation successful
        Payment summary
        Congratulations, your recharge/billpayment was successful.
        Your order id is [protected]
        Smartbuy reference n. O:
        [protected]
        Date : 10-aug-17
        Recharge for +91 [protected]
        Airtel, mah

        Total paid:
        Rs. 200
        Airtel customer support has been notified about the posted complaint.
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          T
          Totoo Yadav
          Aug 12, 2017
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          Address: Rewari, Haryana, 123401

          I purchased international roaming 10 days pack in 3000/-on 4th Aug. In India for Russia. Still it is not activated and I am loosing all my important work. Please activate it as soon as otherwise I will forced to go in court.
          My phone number is [protected].
          I am in Russia now.
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            N
            neme89
            from Visakhapatnam, Andhra Pradesh
            Aug 12, 2017
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            I recharged my airtel number with the data pack of 1gb for 5 days rs.95. I was in a emergency situation and needed the help of my data pack. But alas, its didn't get reflected even after the recharge though i got the message that recharge was successful.

            Airtel claims that it has one of the fastest network. I have been a loyal customer of airtel and this is how i get rewarded with it!!

            Worst experience ever!!

            Reaching out to customer is another pain journey!!!

            A simple dedicated number to reach to customer can be set up. Not all issues can be solved by the automatic teller support...
            Airtel customer support has been notified about the posted complaint.
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              P
              pramod kumar agarwal80
              from Noida, Uttar Pradesh
              Aug 12, 2017
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              Address: Ghaziabad, Uttar Pradesh, 201010

              That i have made an account on 28th of july of airtel bank. And put into it 1000rs. After that i paid money of airtel mobile bill of rs 410. Soon after i want to pay my airtel bill of other connection. Which is in my name. Pramod kumar agarwal. But as i tried to pay. It says. No debit trasaction is allowed. Plz contact customer care. Am surprised the way. And written mails to we care @ airtel. Money.in.in response to that i received the mail that i have to submitt the addhar card and bank statement. Well without delay i submitted the adhar card photo copy self attested by me and the bank statement. Again i received the mail that bank statement which i sent is to be attested by me. I run to to the shop to get photocopy of bank statement and then attested it and sent to you people.in bank statement bank name waz clear but not the account number. Well just for you people that it can be seen visible i tried to written over with hand. So it should be visble to you people. And sent it to you people. Again i received the mail that it should not be over written or hand written to unblock my airtel money account. Again i run to photo copy shop to get the bank statement done and sent to you people. Again in that mail i written in capital letters that bank account number is not visible so in my previous mail. I did over writng so it can be visible to you. After sending again i received the mail that front copy of passbook should be sent. Well it seems you people are hassing and wasting my time and energy. Well tho i cooperating you people by sending again and again the bank statemnet. Nw the question comes. Is it mandatory to send the bank statement.in no bank source of money is never asked from the customer. Any one can send me money and i can pay from my a/ c to any one. Well till nw i have requested you people to unblock my airtel money. But till now it is not resolved. Well am surprised the way you people are harrasing we customers. Think it is inappropriate. You people cannot ask me the source of money. Even tho am co - operating and sending you bank statemnt.. Hope it will be unblock soon as this ia a case of harassment only. You people blocked the money without giving any reason. Just arbitrarily you people are acting. There is land of law to deal with it.. Banks are to safe gaurd my money and can keep strict vigilannce so my money without my insturction should not go out. But here you people blocked my account without giving any reason. I have to pay the bills. And my money you people blocked. Which is not acceptable in any way. Once again i request you without further delay plz unblock my money account.
              Airtel customer support has been notified about the posted complaint.
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                A
                Ankitadhruv
                from Ernakulam, Kerala
                Aug 12, 2017
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                My name is dhruv. My phone got stolen just half an hour back. My number is [protected], please block my sim immediately. It got stolen at Annapoorna restaurant near Salem. Airtel is saying there sever is down and will be up only by 3pm. This is too late! There should be facility available with Airtel to block a stolen SIM card asap. Please take immediate action and inform on this forum itself.
                Airtel customer support has been notified about the posted complaint.
                Aug 16, 2017
                Updated by Ankitadhruv
                I still do not see any action being taken. How come watsapp is still active on the same number. This is disappointing to say the least. The entire process should not be so complicated.
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                  N
                  Nikhil Kumar Reddy
                  from Vijayawada, Andhra Pradesh
                  Aug 12, 2017
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                  Sir, My sim no. [protected] has been lost& I had given a complaint in Airtel office & they had given me a duplicate sim with same number& informed that it will be activated within 6 hrs.But still after 12 hrs my sim is not activated.I request you to resolve my issue& activate my sim as soon as possible
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                    S
                    satheeshjith
                    Aug 12, 2017
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                    Address: 91

                    I need my call and whatsapp history for last two months. So pls send to my mail id [protected]@gmail.com.
                    My mobile has using by my sister she doesn't know some of the call coming irregular and also coming wrong sms from whatsapp. So ple send my gmail id for last 2 months call details and whatsaapp history.
                    My airtel number is [protected].
                    Pls do needful.
                    By m. Satheeshkumar
                    Trichirapalliy tamilnadu.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      rrr2957
                      from Chennai, Tamil Nadu
                      Aug 12, 2017
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                      Address: Mumbai City, Maharashtra, 400057
                      Website: www.airtel.in

                      Employees are charging money from customers falsely in name of activation and processing fees of rs 200 for mnp & new number registrations and fooling customers by this fraud where as company charges nothing actually
                      I tried to call airtel complaint no but only computer keeps playing recorded voice messages of company
                      Vile parle east branch nehru road mumbai 400057
                      Airtel customer support has been notified about the posted complaint.
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                        Lakshmipriya Nadalla
                        from Akkarampalle, Andhra Pradesh
                        Aug 12, 2017
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                        Address: Chittoor, Andhra Pradesh, 517247

                        Hi am facing a problem, am not getting signals on my mobile for my airtel 4g sim. I faced this from today (11/08/2017) suddenly i lost the signal.. Am not receiving any call and not able to dial... While dialing am getting an error message as"no mobile network"... I have rebooted my handset.. Kindly let me know where is the problem exists.. Either in my handset or in the network... It is very urgency.. Am unable to dial a call and receive call... Am missing so much important calls... Try to sort out this issue as early as possible..
                        Airtel customer support has been notified about the posted complaint.
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                          jinendraabhi
                          from Chennai, Tamil Nadu
                          Aug 11, 2017
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                          Address: 560076

                          I have recharged 349 plan for my prepaid number [protected] for unlimited local + std calling as i received this offer detail in message from airtel, but in message it was not mentioned that plan will not work in roaming. My recharge went waist as i was not able to make calls in roaming. This is fraud and cheating with customer from airtel, they put hidden conditions in the offer.

                          Tried to call customer care no one is responding, very worst service from airtel
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Saranya Achuthan
                            from Bengaluru, Karnataka
                            Aug 11, 2017
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                            I am now currently in us and i have subscribed for the international roaming pack of 2999 but still am not able to make any outgoing calls to india. The calls are not placed at all. I am able to get incoming calls and use the data roaming but not to place any calls (Outgoing call)

                            Kindly check and rectify as soon as possible. As this pack is for 10 days and if the rectification takes a longer time then there is no use of this pack.
                            Airtel customer support has been notified about the posted complaint.
                            Aug 11, 2017
                            Updated by Saranya Achuthan
                            Also am not able to make even any call to Cusotmer care or toll free numbers too
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                              P
                              Praneeth Bhogi
                              from Hyderabad, Telangana
                              Aug 11, 2017
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                              ALERT! Airtel Fraud in the name Airtel Secure Plan!
                              Airtel is just cheating its customers in the name of AIRTEL Secure Plan. And they are not taking any responsibility regrading this. I had taken an airtel secure plan. And my handset got damaged. They rejected the claim by telling improper handling. My incident description was while i am picking up the phone from my pocket it was accidentally slipped out of my hand and the screen was broken. They call this as improper handling.

                              So what i did is i had called them as a new customer who want to take an insurance for his mobile. And i had asked them for twice that if my handset is slipped out of my hand does the insurance covers. And the guy responded that yes it covers in a very clear and loud tone.

                              I had did the same call to two guys. Both had admitted that they will cover if it is slipped out of hand. So i just want to ask Airtel are you trying to cheat customers?

                              And please dont advertise the bull #### things in TV's that network takes care of everything. You are not able to answer the questions itself. How a customer can trust you? I am having 4 airtel connections in my house. I am going to port these all to other networks.

                              If you are not going to resolve the issue. I will start a campaign in social media on how intelligently you are cheating customers. And i will approach the consumer court for this matter. So that i can save some people from this fraud.
                              Airtel customer support has been notified about the posted complaint.
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                                Niharika Chevur
                                from Bengaluru, Karnataka
                                Aug 11, 2017
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                                Address: Udupi, Karnataka
                                Website: Airtel

                                This complaint is with regard to receiving a call from airtel, telling me a legal notice and pending bill is generated on my name.
                                My connection number - [protected] was disconnected 3 months ago with all payments cleared.
                                I received various calls from airtel after the disconnection with regard to the bill for almost a month, during which in each phone call i told them, that the payment had already been made, and the connection had been disconnected.
                                What is surprising is that 3 months later, a bill of rs.4183 is generated and i'm told i have a legal notice on my name from airtel.
                                This is extremely troublesome and inconvenient. Because with regard to this very same connection, there was an extra payment made during the time of instalment due to various issues.
                                I would like someone to look into the matter, and also tell the airtel legal notice office to please be polite when speaking to customers of theirs.
                                Because the lady that called me had no decency or manners what so ever.
                                Thank you.
                                Airtel customer support has been notified about the posted complaint.
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                                  sudhabhalla
                                  from Noida, Uttar Pradesh
                                  Aug 11, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  I have two mobiles having network of Airtel. Mobile network connectivity hardly comes to my mobiles. I always get complaints from my friends and relatives that they do not get my number connected when they call me. I also do not get connected to any number when I call anyone. Connectivity comes and goes. Most of the time, connectivity remains missing. I complained on 28th July 2017 regarding network connectivity problem (ID 1643464) at this forum. My issue has not been resolved till now.
                                  You are requested to please get the issue resolved as early as possible otherwise no sense of keeping mobiles with us.

                                  Sudha
                                  Airtel customer support has been notified about the posted complaint.
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                                    NB Raj
                                    from Arcot, Tamil Nadu
                                    Aug 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kolar, Karnataka

                                    Sir
                                    It's very very difficult to contact with customer care person in airtel about offers, recharges, status, etc., when called to customer care it tells the repeated, recorded information. A lot of time is waste. But its very easy in other companies. So try to make necessary arrangements. Otherwise you may looses the customers
                                    With regards
                                    N b raj
                                    Aug 11, 2017
                                    Complaint marked as Resolved 
                                    Avoid so many numbers for contact c care. Make easy steps means 1or 2 questions. In BSNL, IDEA they are available in few seconds. Follow them what they're doing
                                    Airtel customer support has been notified about the posted complaint.
                                    Aug 11, 2017
                                    Updated by NB Raj
                                    Only notifying is not the solution for problems.
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                                      Hummaira Jan
                                      from Chennai, Tamil Nadu
                                      Aug 11, 2017
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                                      Pls give me the name and address of the phone number +[protected] this man has been threatening me since two days. He threatens me about catching me if he finds me anywhere I don't know wat to do and I can only use word that is prohibited please help...
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                                        kuldeepm54
                                        from Jaipur, Rajasthan
                                        Aug 11, 2017
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                                        Address: Jaipur, Rajasthan, 302017

                                        I bought the new 4g sim of airtel for my 4g phone and recharged sim on 4 july 2017 for the rs 399 plan i. E. 1gb 4g internet data and unlimited calling for 84 days as told by the company. But the plan expired in 1 month 7 days. The company is cheating the customers on the saying that the plan is for 84 days, but the plan is expiring in 1 month only. This is completely fraud plan by airtel, cheating the customers - showing more and giving very less. My airtel no is [protected] and mail is
                                        [protected]@gmail.com
                                        Airtel customer support has been notified about the posted complaint.
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