| Address: Tirupur, Tamil Nadu, 641652 |
My air tel no [protected], i paid rs 500 to the shop owner who provided me the sim, i got a message that my plan is "4g handset with 4g sim:unlimited local+std, 1gb day, 84days. Other handset:unlimited local+std, 2gb, 35days. Datacard: 1gb/day for 180 days. T&c apply" my handset is a 4g handset, the airtel sim is slot no 1, but as per air tel application i downloaded in my phone showing i only have 1.7gb left, how is this, after confirming about the plan details i got the sim, kindly update and do the needful,
Sep 2, 2017
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 20 July 2017 .
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Verified Support
Jul 25, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 20 July 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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