Airtel Complaints & Reviews

Airtel is proving to be the worst customer service provider. I had a dth for which i have repeatedly complained and still it is not resolved.

Now my broadband has serious issues and it is still not attended to.

I have been complaining since 10th june 2017 and i am yet to get back from the customer service.

My broadband is very slow since it has 4mbps speed and the airtel person has asked me to change to 40mbps speed i will beed to change the modem.

Till date no one has come to attend us with any solution.
They had sent a cartoon to check the issue, and he walked in and walked out and refused to even speak to the customer care to explain the issue.

The speed is very slow & we are paying rs. 1500/- per month for no internet.

As always airtel only knows to cheat.

This is the only airtel product i have and hoping to throw it away as well. Totally disappointed.

Dear airtel,
My name is neeraj gangwal. I have taken an airtel broadband plan and landline connection of rupees aroung 850/month.in this plan my internet speed is 8 mbps for 130 gb and after that speed will be 512 kbps. But after 30 gb the speed is reduced at 512 kbps.

Please resolve my problem as soon as possible.

Connection name: neeraj gangwal
Address: 401, 402 shell tower, opposite pizza hut, sapna sangeeta main road indore (M. P.) 452001
Plan:

False airtel promisses about 4g speeds. You have false advertising that even in hill stations we will get 4g no buffering speeds. Bull # airtel, even in hyderabad-abids area in ace institution in suryalok complex we are getting a sensational highest speed of 0.42 mbps which is possible only in airtel that to in 4g wow so great of you people. Mistake was mine shifting from jio to airtel where jio gave me 6-12 mbps speeds. Its very bad airtel.

Hi,
For more than 1 month customer care has been providing me false and incorrect information realted to my mnp issue. I have raised my concern many timea but no one has responded. My postpaid number [protected] is inactive for more than 1 month for airtel's mistake.
Please arrange callback on [protected] urgently.
Only option left is legal option

Regards,
Upamanyu mukherjee
[protected]

No network coverage in my residential locality since 5 months. And at other places network quality is poor. Even after raising multiple complaints on the network issue, i didn't get any resolution to it and my complaint got closed without intimating to me.

Even call diverts are not getting activated on airtel network, which i feel as a forceful event to make the customer suffer. For activating the call diverts i approached customer care on 121 and they advised me to visit a near by airtel store for support. I visited a airtel store and there i was told it's a technical issue many customers are facing the same kind of issue.

Sir airtel 4g net ki speed bilkul bi sahi nai h network bi sahi nai aa rha 2.3 month se bohat bar ditibuter or tsm se ke diya h lekin abbi tak kuj bi ni huaa by jasbir telecom ghoman [protected]

I have airtel sim no [protected] postpaid no from lucknow.
I have noticed that airtel has activated game buzz services repeatedly on my phone and charging excess bills. This is despite cancelling the request, moment i recieved activation message.
I never opted or requested any of such service?
Airtel service trees are not helping in this matter and advising to send sms to stop the service.
Request airtel to reverse excess charges and investigate how these services are being activated without my consent.
J singh.

Airtel,

Mobile no:[protected], user: mohd. Umer jameel.

My issue is still not resolved and its high time now. Before the issue was that i got the sim from your office and left that back in india and after some time i came to know that same no. Was issued to another user and that is not understandable at all that how it is possible.

Later new sim was issued according to your email and it was handed over to my relative in india. As per customer care executive, he got instruction from my relative to disconnect the services but as per my relative that never happened.

Now the issue is not resolved, hanging in the same position. I have not used my sim once and the sim is not even working, neither i received a bill or any email correspondence regarding that.

I am really disappointed and dishearten from the scenario and have tried earlier also to contact airtel but no responses.

I am working here in uae under govt. Sector and i don't have that much time to keep asking you again and again for these kinds of issues.

Now i will make sure that whenever i will visit india, i will file a legal case as this is not at all acceptable, paying also and not receiving services at all. I think as we are not in india, companies are just taking money from nri's as they think that we can not do anything or we will not raise issues to authorities.

Upon issuance of the sim, i requested for the bill on email also but you can check, i have not received a single bill till now.

I did not raise the previous issue also but as per my point of view that issuing a sim to me and then later to another person can create any problem to me. I regret now, not taking legal action that time as no one from your side can take guarantee that the sim was in right hands or not. I doubt that now also your company might be playing around and fooling me.

I am attaching my payment receipt for the sim card, my id and other correspondence documents that were presented last time.

Do reply if you can resolve this issue or not, else i will have to take care of this.

Regards,
Umer jameel
[protected]

This airtel is only for net work but not for internet or data purpose, but gio is for both purpose network and for lovable data too also
Day to day the people are going for port from airtel - to - gio but still airtel is not decreasing its data packs rates.
Why this much cost for 3g data even their is no any good name of airtel in the market right know
Just decrease the rates costs of data packs then i hope u may be can stand in the market

Dear sir,

I had a post-paid account with airtel. Now i want to block my number because i had lost my mobile along with the sim card today (I. E.,[protected] at 7.30 pm. My post-paid number is [protected]. So, i would request you to kindly block my number (I. E., [protected]) as early as possible. Otherwise somebody may misuse it. Hope you will do the needful and oblige.

Thanking you,

Best regard,

Bipul kumar das
[protected]
Kalyani-741235

Hi sir, I'm SURESH SINGH from village birpur, thana murar, bihar, DOB-01/01/1961 i lost my cell yesterday, please block my sim card [protected].

Bill no.[protected]. Relationship no.[protected]. The claimed bill was only rs.1029.35. But i was collected rs.1080.00 vide receipt sl. No.835 dated[protected] at hig-64, geethika arcade, 80 feet road, annanagar, madurai-20.in the first month bill itself i. E. During connection i paid rs.50. There after i have not opted for itemised bill (Local bills). So i was not collected rs.50. Till this date. But for this bill i was forced to remit rs.50 though i have not used local calls since installation. Further i insisted for paying the bill through debit card. The staff concerned mr. Karthik refused and said that you can complaint to anybody in airtel which has embrassed me in front of others. Hence i need action at your end apart from refund of rs.50. Debit card payment was denied two times in previous two occations also. Here after i should be permitted to pay by using card.

Hello sir
Main deepanjan singh bais
Aap se nivedan hai ki main 09 june 2017 ko airtel digital tv ka secondary connection lag vaya tha jiski customer id [protected] hai
Jisko maine rs.2000/- me lagwaya tha jiske saath hamne 1year ke liye top up liya tha jo samay se pehle suspended kar diya gaya.
Aur airtel digital tv customer helpline 12150 par complaint karne par hame bola gaya ki jab tak aap apne fast connection par recharge nahi karwayenge tab tak aapka secondary connection nahi chalega
Lekin sir mujhe is tarah ki conditions mere puchne par bhi nahi batai gai.
Jab tv suspended ho gaya toh maine helpline par complain kiya to airtel dth service apne condition mere samne rakhe.
Please sir help me
Thank you l

Wrong no [protected]

Txn id[protected]

Amount 349

Correct no [protected]

Please do reversal sir as soon as possible. I have recharged through "airtel money app" from reliance no [protected]. Wrong recharge done on 17 july 2017 to [protected]. So please kindly consider my request and transfer the money of 349 to "my airtel"account of [protected]

I have changed from postpaid to prepaid on 15/7/17 and recharged for 60 rs, my prepaid sim got activated but i didn't get any balance. Now i'm not able recharge. I have visited airtel service centre in asian business centre gulbarga, their response was very bad, mr saiprasad and mr amrut were not helpful and just ignored. This service centre in gulbarga (Karnataka state) is the worst centre staffs not doing their work properly. I want responsible seniors to take proper action against them. Please sort out my problem asap, before i switch to other network provider

I port the no. from Reliance to Airtel and submitted the paper as on Dt.07/07/2017
and my SIM not working till
earlier i'll get the network after the tele verifcation
NO SERVICE is written on my mobile number.
After my regular mail on the Airtel office
but not given the proper reply.

The mobile has been recharged for talk time at various timees as per the transaction history below.
16.07.2017 - rs. 94.00 - ordr no [protected]
01.07.2017 - rs. 93.00 - ordr no [protected]
26.06.2017 - rs. 74.00 - ordr no [protected]
13.04.2017 - rs.349.00 ordr no 919377
The above transactions were done by airtel application but didnt reflect for the mobile number.

On the 4th of july 2017, i had tried to recharge the phone no [protected] twice for an amount of rupees 252 (Total of rupees 504/-) for prepaid internet, mumbai.
However both times the times the transaction failed.
Both the times the amount was deducted from my account.
I have still not received the refund of the amount.
We request you to please look into the same and arrange for the refund

Dear sir,
I did mobile number portability (Mnp) of my mobile no.-[protected] from vodafone to airtel on the date[protected]. Vodafone released my no. On the date[protected], but till the date airtel network as been not displayed on -[protected]. Mnp details is as follows :-

No-[protected]
Porting code-vb453617
Porting request date[protected]

I lodged lots of complain in airtel help line, via the mail and phone call. But there were no response from airtel side.

This is to reques you to please take action against team of airtel handling land line in delhi 110006 area... Chandni chowck... My number is[protected].. Since this number alloted to my adress.. Shop number 371.. Old lajpatrai market... Every 2 days i have to make complaint fr this... I complaint directly to area manager mr rana... But no solution... As line man comes to my shop asking for probleme nd move back... Its being 2 years i am facing this probleme... Also i want to make complaint against airtel staff handeling this area.. Specially lime man nd mr rana... For misbehaving me whenever i call them for changing my line... So this is the last time i am making complaint regarding this coz if this matter does not get solved then i have only 1 option to discontinue with this number nd go for other network...