Airtel Complaints & Reviews

Address: Jaipur, Rajasthan, 301017

My number has been allocated to someone else when i was out of town for couple of months. My question is how come it can be allocated to someone else and without notifying me. This is biggest issue because of the following:

1. My car loan details are linked to the account
2. My adhaar details is associated with it
3. My bank details are associated with it
3. My whatsapp details are associated with this account as well

This is biggest concern to my privacy and i am really worried about it

Aug 24, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2017

Airtel Customer Care's response Dear Gaurav,

This is with reference to your post, dated 20 July 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jul 22, 2017

Updated by Gaurav Bhandari GB My Alternate number is +91-[protected]

Jul 22, 2017

Updated by Gaurav Bhandari GB And you can call anytime on Saturday else 10-12 Monday to Friday

Aug 01, 2017

Updated by Gaurav Bhandari GB I am still waiting on a response on it and no one from Airtel has ever contacted me...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandigarh, Chandigarh, 160102

Complaint of Missing Airtel Sim Card

My mobile No. is [protected]. I have lost my SIM card last few days. Please deactivate the SIM immediately, so that the same cannot be misutilized by some third persons and I requested to you please issue me new sim also with same number.

Regards,
Pinki.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 121005

When i select 3g/4g network in my phone the network is not stable there is always up and down of signals but when is set my sim to 2g network signal is stable. I think that it is my phone issue but when i insert jio sim 4g network are full and excellent, so it is your network problem please fix it or slove. So i can able to use my airtel sim at 4g network. Please slove this problem

Aug 25, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

S

Shiva Kumar Reddy Varakala

Sep 1, 2020

Still this issue exists @ Angadipeta(Rollakall), Nalgonda-508257

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

On 22, 23rd june and i had recharged my account 4 times with rs.349 using my airtel app. All 4 times recharged was declined and the money was debited from my account. Again on 1st july i recharged for rs.90 airtel wallet, again the same thing happen. Now i am following up with the company for my refund which ideally should have taken 7 to 10 working days as it was confirmed to me on sms. It is almost a month now i haven't got my money in the bank nor in airtel wallet.
On mail they had committed to solve my issue by 19th july, now after following up for the whole day i am getting no reply from them.

In total rs1, 486 needs to be refunded to me by airtel and they haven't done this yet.

Jul 21, 2017

Complaint marked as Resolved

Complained to nodal office [email protected] Resolved within the stipulated time.

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jul 21, 2017

Updated by nshriyan3 I got the refund after 28 days. Thanks

Verified Support

Jul 22, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hisar, Haryana, 125001

Dear sir/mam
I have used airtel 4g (Wi-fi) no. Is [protected] i got 4 months data free with 4g device, plan of 850 approx. But after 4 months they continued same plan with out any intimation and after generating bill worth rs 884 they start calling every day. I visited airtel office in hisar and requested them to wave off some amount as they not intimate even single time to continue my plan, after 2 days i had words with one of their customer care executive who assured me to wave off 400 in last bill cycle and 400 in current bill cycle and will make continue my plan of rs. 295 in which i will get 24 gb per month for next 6 months but they couldn't proceed their commitment as i was agreed. Please take proper action and let me know further step.

Regards
Sourabh gulati
Airtel no.-[protected]
Contact no-[protected]

Aug 31, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2017

Airtel Customer Care's response Dear Sourabh,

This is with reference to your post, dated 20 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Sourabh,

This is with reference to your post dated 20 July 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 31, 2017

Airtel Customer Care's response Dear Sourabh,

This is with reference to your post dated 20 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hamirpur, Himachal Pradesh, 177001

[protected]
Is making me abusive calls since 19 jul 17 . i dont know how he got my number. But his behaviour it so abusive. I asked him not to call me again but he is still calling me. He called at least 150 times since yesterday & still not stopping
Please provide me complete information of this number. I tried to get rid of him by blocking but now he is threatening me to spread my number to others to disturb me

Aug 23, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 July 2017.

Please use our call manager service to manage such unsolicited calls.

Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service

You may also report this to law enforcement authorities.

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jul 23, 2017

Updated by dady969 There is nothing helpful rather disgusting

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110034

There is a persistent problem of call dropping, no signal and no internet connection in our school premises in bal bharati public school parwana road pitam pura new delhi 110034. The school is having more than 200 connecitons for staff members and everybody is facing similar problem of call dropping and no connectivity. Please resolve the matter at the earliest

Sep 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Sadan,

This is with reference to your post dated 20 July 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Aug 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

G

Gurpreet Singh Sidher

from Jalandhar, Punjab

Jul 20, 2017

Airtel distributer not co oprate me for activation my sim which deactivate from last 20 days . I dont know who is responsible for it . Distributor said its technical fault but costmer care said no information received of my sim no.
Plz give me advice what shall i do . They are not provide any information about my sim no. And activation

Reply

A

ajaychavan143

from Mumbai, Maharashtra

Jul 20, 2017

I have replacement my nu [protected] in another service. ihave my number are not send any messages

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 410209

Complaint about: airtel mobile bill (399 rs family plan); two numbers connected under it.
Airtel has charged isd calls in my mobile bill. No isd calls were made from my numbers but they had very well presented the charges with fraudulent call details. They have given details of the isd calls in itemized bill, but those all are fake as no such calls were made from my numbers. I have been extra charged for 3 isd call (360 rs). I never do any isd calls from my numbers.

I called there customer care on 14th july and the representative assured me to reverse the charges, saying that 200 will be reverted immediately and the rest will be reversed after 48hrs, as 200rs is maximum reversal limit for 1day (As per him). But nothing happened even after 72hrs. After which i again called customer care but this time they blatantly denied that no such reversal commitment was given from there side and also no such reversal will be done.
(Attached: snapshot of fraudulently charged call details)

Sep 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jul 24, 2017

Updated by mkmsahawa Issue Resolved

Jul 24, 2017

Updated by mkmsahawa Thank you

Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

4 other people found this review helpful

4 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411045

Website: www.airtel.in/airtelsecure

Date on which imy brother (Ajay) purchased this plan - 18th june 2017 (Damage cover till up to inr 40, 000)
My mobile got damaged (Screen broke) and then i raised a claim on 5th july.
Claim number - 2129960
Mobile number - [protected]
Claim got rejected saying improper handling.
As per their add, same thing happened with my mobile, mobile slept from my hand when i slipped from stair case and got damaged.in their ad, they say don't worry your mobile is secure with airtel and in real practical scenario they reject it saying "improper handling". They are cheating their customer showing fake ads and doing fake promises.
Now when i called their customer care they saying this plan has been closed for prepaid. I have recording of phone calls with customer care guys. As per them this plan is closed for prepaid but still i am getting messages and calls from airtel to pay the premium.
This is real frustrating and mental torture.

Aug 25, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jul 20, 2017

Updated by skctek Can you please let me know some timeline by when you will be able to fix the issue.

It's around a week since I posted on twitter where I got same comment that you have mentioned here (we are looking into the issue and bla bla bla) but I have not received any update till date.

Let me know some date.

Jul 24, 2017

Updated by skctek Any update on this? As per our last conversation, you I was supposed to get update within 48 hours. But now its more than 48 hours but I did not get any update.

I posted the same at twitter and got a call saying Airtel can not do anything. Clam is rejected by partner company with reason improper handling. I want definition of improper handling and what all scenarios that comes under improper handling. What kind of damage they cover.
Mine case is exactly copy of what you show in Ad.
I need clear clarification or else I will have to register a complaint in Court.
STOP PLAYING WITH CUSTOMERS EMOTION. I can not blame One Assist who is their partner but I have relation with Airtel and I can go to any limit for justice.
Thanks
Sanjay C

Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Aug 03, 2017

Updated by skctek Is this issue closed from your end. I have not received following things -
1. Definition and criteria of "Improper handling" [reason under which claim has been rejected.
2. What kind of damages does Air-tel cover
3. Did you reviewed your Ads which you are showing on TV to cheat us.

I need above clarification and final closure note so that I can proceed with further actions that I have planned.

Thanks
Sanjay Choubey

Aug 08, 2017

Updated by skctek Any update?

View replies

B

B.Prakash Gupta

from Gurgaon, Haryana

Jul 20, 2017

My internet connection is working but landline is dead. There is no dial tone. I can not call 121 as the phone is not working.

Reply

Airtel Customer Care's response, Jul 20, 2017

Verified Support

Dear Customer,

This is with reference to your post, dated 20 July 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

H

Haresh Behera

from Guwahati, Assam

Jul 20, 2017

Respected Sir/Madam, I am interested to installation of tower in my land at pathuri dangaghat/padampur, (odisha) For any airtel

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 600005

Website: AIRTEL/DIGITAL

I have been provided hd connected set top box and it was working for about a year. Now i faced a problem ie. Very frequently the display is off and unable to view the pgms. I raised a complaint with the service center vix. Milky way cell tech, chennai -600034. And their service personnel came and told the problem is in the remote and changed the remote free cost. On 17-82016. Even after changing the remote i cam across the same problem and the service from abvove center inspected and told that the problem is in set top box only and the set top box to be replaced. He also told that the since it is warranty period, and as the new set box is not available the same will be replaced as soon as the stock arrived. He also told that he will book complaint for this and keep a watch for the new stock. Now even after a long period say about 3 months the set top box not yet replaced. Since the warranty period is nearing by august 16 th, 2016 it is requested to replace the set top box immediately as the problem exists. Cus. Id. [protected]

Aug 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jul 13, 2017

Yuvraj Satish Tekawade's response Dear sir my sumsung galaxy j2 mobile phone was stolen in phone airtel sim no [protected] so pls block mentioned sim card

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

Y

Yuvraj Satish Tekawade

from Panaji, Goa

Jul 20, 2017

My mobile was stolen please block my airtel sim no. [protected]

Reply

O

Opin Ku.ar

from Sundarnagar, Himachal Pradesh

Jul 20, 2017

Aaj galti se mere brother se postpaid sim order ho gya.
me postpaid sim nhi Lena chahta pls
Mera order cencle kar de.
Thank you

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 601201

Dear sir/madam, i bought a scratch card of rs 20. While i was scratching the card some of the pin number got invisible. I can't able to identify the numbers. So i request you to solve this problem. My scratch card serial number is [protected]. I contacted customer care but they said to contact to distributer but my residence is too long to reach there. So i request you to provide me the pin number.

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Dinesh,

This is with reference to your post dated 20 July 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Dinesh,

This is with reference to your post dated 20 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

S

Santhosh Mahendran

from Chennai, Tamil Nadu

Jul 20, 2017

Respected sir
I bought my SIM three days ago. And recharged 445 they have informed me that daily 1gb data but I didn't received todays 1 gb data yet. So please inform me about what's going on. I contacted nearby Airtel mini store but they didn't respond properly.

Reply

R

Ravendra Vishwakarma

from Durg, Chhattisgarh

Jul 20, 2017

Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account [protected] he is u r most kindness

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 122001

Website: www.airtel.in/personal/money/contact-us

Dear sir,

It has been more than 28 days from 22nd june 2017 to til date, my debit credit issue has not been resolved.

Even after submitting all documents for verification they asked for bank statement which i have made transition on airtel money account, that bank statement i have submitted which doesn't make any sense that i should submit my bank statement for verification.

After all, i am tired now to call customer care executive and senior supervisors and listen their excuses, i don't understand what is issue that it takes a month of time to activate the account. Hope u can understand i have transferred amount to airtel money do pay my utilities and bills which are due from from that time to till now.

Every alternate day i am calling to customer support and they are taking 48 hrs of time. Last time i had conversation with senior executive on 17 july at, they promised me within 48 hrs team will resolve the issue, but again i have called on 19th july their statement remains unchanged that within 48 hrs they will resolve the issue.

I want to say one more thing till the time, not even a single time any executive had tried to contact and update that what is the status of my case.

Requesting a feedback call back from your side on my registered mobile no - [protected].

And a humble request to resolve the issue asap on priority basis.

Aug 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

K

karthickamsec

from Chennai, Tamil Nadu

Jul 20, 2017

For linking Aadhar the Airtel office in tiruchengode asking money they are forced me to pay ruppee 100 and saying that it's for Airtel pay balance that is Airtel money bank without paying there is no other option to link.

Reply

S

Surakshit Soni

from Muzaffarnagar, Uttar Pradesh

Jul 20, 2017

Airtel claims to be the best 4g speed provider in the telecom industry. But they don't even have a 4g network to support that. I've paid for 4g internet but all I get is a 2g network.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 641668

Dear concern,

I have done online recharge by mistake to the another kindly reverse the recharge to correct no please do the needful.

WRONG NO: [protected]
CORRECT NO : [protected]
TRANSACTION DATE: 19/07/2017
Transaction ID[protected]
Amount (Rs.) - 349

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 852129

Mr,
I have long been a satisfied customer with the company of the company. My mobile number is [protected] i am sorry that nowadays due to bad network reception i have difficulty in conversation. The network indicator of the handset indicates the full signal, but i am unable to make a clear phone call. This unwanted obstacle is causing many inconveniences to me and i am also having difficulty in running the internet. I know - ward number - 5 villages - sonbarasa raj district - saharsa pincode - 852129

In this situation, i request you to take the necessary action to resolve this problem as soon as possible.

Thanks in advance for your kind cooperation with regards to the above compliance.

Grateful,
Ayush kumar kedia

Aug 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

K

karumuri srinivasa reddy

from Tirupati, Andhra Pradesh

Jul 20, 2017

My prepaid no is [protected] I am not able to recharge online

Reply

R

rahhuls1017

from Kolkata, West Bengal

Jul 20, 2017

Hello
please deactivate my airtel no [protected] because my phone has lost today.
its urgent this no.

Regards
Rahhul Sharma

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Panchkula, Haryana, 134109

Complaint regarding airetell broadband connection number [protected]
We were using above mentioned number since last 4-5 years and paying hefty amount every month. When data limit crossed before due date, airtell block our connection, and even if pay before due date, they never start our package for next month.
We have informed airtell through message at their website, regarding closure of this number. Then we received daily 2-3 phone call for continuation request for the same. As we have no use now, but they pressurized us and gave us option, that till date our bill balance is zero and now onwards they will give us plan for 170 pm and with 10gb data.
We agreed, but after 7-8 days, airtell persons calling us and harassing us daily by calling 4-5 times to pay now 3300/- due bill amount.
Kindly look into the matter and sort out the same, otherwise we have no option left to go to consumer forum and press. Now a days other competitors are giving better plans at very reasonable rates. Must consider this for your good customer, those were having very long relations with you, other wise money is not the problem, you will get multifold bad name in the market. This is just a sharing my views as i was also working as gm marketing (All india).
Thanks,
Rajinder syal
[protected]
Dated:[protected].42am)

Sep 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Rajinder,

This is with reference to your post, dated 20 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 852129

Sep 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jul 20, 2017

Updated by Ayush Kumar Kedia Sir Aaj 15-20 Se Yahan Per Call Karne Mai Aur Internet Chalane Mai Kafi Pareshani Ka Samna Karna Par Raha Hai Internet Bahut Hi Slow Kaam Kar Raha Hai Aur Kisi Se Bhi Hum Baat Karte Hain Toh Beech Mai Hi Call Drop Ho Jaati Please Sir Aapse Request Hai Ki Humari Yeh Complaint Darj Kar Iss Vishay Mai Uchit Karwahi Ki Jay Taki Hume Behtar Network Mile Mera Contact Mobile Number Hai [protected]

Verified Support

Jul 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jul 29, 2017

Updated by Ayush Kumar Kedia consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications (4)
Complaints
Sign out
© 2016 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

ConsumerComplaints.in › Airtel › Airtel — internet slow chalne and call drop hone ralated
Airtel — internet slow chalne and call drop hone ralated

1 Review
Ay Ayush Kumar Kedia on Jul 20, 2017
Mark as Resolved
Phone/Mobile Number: [protected]

à¤¶à¥à¤°à¥€à¤®à¤¾à¤¨,
à¤®à¥ˆà¤‚ à¤²à¤‚à¤¬à¥‡ à¤¸à¤®à¤¯ à¤¸à¥‡ à¤à¤°à¤Ÿà¥‡à¤² à¤•à¤‚à¤ªà¤¨à¥€ à¤•à¤¾à¥‡ à¤¸à¤¾à¤¥ à¤à¤• à¤¸à¤‚à¤¤à¥à¤·à¥à¤Ÿ à¤—à¥à¤°à¤¾à¤¹à¤• à¤°à¤¹à¤¾ à¤¹à¥‚à¤‚à¥¤ à¤®à¥‡à¤°à¤¾ à¤®à¥‹à¤¬à¤¾à¤‡à¤² à¤¨à¤‚à¤¬à¤° à¤¹à¥ˆ [protected] à¤®à¥à¤à¥‡ à¤¬à¤°à¤¾ à¤…à¤«à¤¸à¥‹à¤¸ à¤¹à¥ˆ à¤•à¤¿ à¤†à¤œà¤•à¤² à¤–à¤°à¤¾à¤¬ à¤¨à¥‡à¤Ÿà¤µà¤°à¥à¤• à¤°à¤¿à¤¸à¥‡à¤ªà¥à¤¶à¤¨ à¤•à¥‡ à¤•à¤¾à¤°à¤£ à¤®à¥à¤à¥‡ à¤¬à¤¾à¤¤à¤šà¥€à¤¤ à¤®à¥‡à¤‚ à¤•à¤ à¤¿à¤¨à¤¾à¤ˆ à¤¹à¥‹ à¤°à¤¹à¥€ à¤¹à¥ˆà¥¤ à¤¹à¥ˆà¤‚à¤¡à¤¸à¥‡à¤Ÿ à¤•à¤¾ à¤¨à¥‡à¤Ÿà¤µà¤°à¥à¤• à¤¸à¥‚à¤šà¤• à¤ªà¥‚à¤°à¤¾ à¤¸à¤‚à¤•à¥‡à¤¤ à¤¦à¤¿à¤–à¤¾à¤¤à¤¾ à¤¹à¥ˆ, à¤²à¥‡à¤•à¤¿à¤¨ à¤®à¥ˆà¤‚ à¤à¤• à¤¸à¥à¤ªà¤·à¥à¤Ÿ à¤«à¥‹à¤¨ à¤•à¥‰à¤² à¤¨à¤¹à¥€à¤‚ à¤•à¤° à¤ªà¤¾ à¤°à¤¹à¤¾ à¤¹à¥‚à¤ à¤¬à¤¾à¤° à¤¬à¤¾à¤° à¤¬à¥€à¤š à¤®à¥‡ à¤¹à¥€ à¤•à¥Œà¤² à¤•à¤Ÿ à¤œà¤¾à¤¤à¥€ à¤¹à¥ˆà¥¤ à¤‡à¤¸ à¤…à¤µà¤¾à¤‚à¤›à¤¿à¤¤ à¤¬à¤¾à¤§à¤¾ à¤®à¥‡à¤°à¥‡ à¤²à¤¿à¤ à¤¬à¤¹à¥à¤¤ à¤¸à¤¾à¤°à¥€ à¤…à¤¸à¥à¤µà¤¿à¤§à¤¾à¤à¤‚ à¤–à¤¡à¤¼à¥€ à¤•à¤° à¤°à¤¹à¥€ à¤¹à¥ˆ à¤”à¤° à¤®à¥à¤à¥‡ à¤ˆà¤‚à¤¤à¤°à¤¨à¥‡à¤Ÿ à¤šà¤²à¤¾à¤¨à¥‡ à¤®à¥‡ à¤à¥€ à¤•à¤¾à¤«à¥€ à¤•à¤ à¤¨à¤¾à¤ˆ à¤¹à¥‹ à¤°à¤¹à¥€ à¤¹à¥ˆ à¤®à¥‡à¤°à¤¾ à¤ªà¤¤à¤¾ à¤¹à¥ˆ - à¤µà¤¾à¤°à¥à¤¡ à¤¨à¤‚à¤¬à¤° - 5 à¤—à¤¾à¤à¤µ- à¤¸à¥‹à¤¨à¤¬à¤°à¤¸à¤¾ à¤°à¤¾à¤œ à¤œà¤¿à¤²à¤¾- à¤¸à¤¹à¤°à¤¸à¤¾ à¤ªà¤¿à¤¨à¤•à¥‹à¤¡- 852129

à¤‡à¤¸ à¤¸à¥à¤¥à¤¿à¤¤à¤¿ à¤®à¥‡à¤‚, à¤®à¥ˆà¤‚ à¤†à¤ªà¤•à¥‹ à¤‡à¤¸ à¤¸à¤®à¤¸à¥à¤¯à¤¾ à¤•à¥‹ à¤œà¤²à¥à¤¦ à¤¸à¥‡ à¤œà¤²à¥à¤¦ à¤¸à¥à¤²à¤à¤¾à¤¨à¥‡ à¤•à¥‡ à¤²à¤¿à¤ à¤†à¤µà¤¶à¥à¤¯à¤• à¤•à¤¾à¤°à¥à¤°à¤µà¤¾à¤ˆ à¤•à¤°à¤¨à¥‡ à¤•à¥‡ à¤²à¤¿à¤ à¤…à¤¨à¥à¤°à¥‹à¤§ à¤•à¤°à¤¤à¤¾ à¤¹à¥‚à¤‚à¥¤

à¤‰à¤ªà¤°à¥‹à¤•à¥à¤¤ à¤…à¤¨à¥à¤ªà¤¾à¤²à¤¨ à¤•à¥‡ à¤¸à¤‚à¤¬à¤‚à¤§ à¤®à¥‡à¤‚ à¤†à¤ªà¤•à¥€ à¤¤à¤°à¤¹ à¤•à¥‡ à¤¸à¤¹-à¤¸à¤¹à¤¯à¥‹à¤— à¤•à¥‡ à¤²à¤¿à¤ à¤…à¤—à¥à¤°à¤¿à¤® à¤§à¤¨à¥à¤¯à¤µà¤¾à¤¦à¥¤

à¤†à¤ªà¤•à¤¾ à¤†à¤à¤¾à¤°à¥€,
à¤†à¤¯à¥à¤· à¤•à¥à¤®à¤¾à¤° à¤•à¥‡à¤¡à¤¿à¤¯à¤¾

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Aug 06, 2017

Updated by Ayush Kumar Kedia Kabtak Solve Hoga Sir Yeh Samasya

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 629251

Website: Sbi online

I Recharged for airtel mobile on 19 /7 / 17through SbI online banking Recharge option.This is the sms i received atonce i recharged.

Mobile number XXXXXX9412 is recharged successfully for Rs. 349.00.TID: UH15615287

But Amount not credited in mobile yet.
Do the needful as soon as possible.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kotdwara, Uttarakhand, 246149

My air tel no [protected], i paid rs 450 to the shop owner who provided me the sim, i got a message that my plan is "4g handset with 4g sim:unlimited local+std, 1gb day, 84days. Other handset:unlimited local+std, 2gb, 35days. Datacard: 1gb/day for 180 days. T&c apply" my handset is a 4g lenovo veb k5 handset, the airtel sim is slot no 1, but as per air tel application i downloaded in my phone showing network only h+, and i'm trying money time talk to customers care officer but option not available, after confirming about the plan details i got the sim, kindly update and do the needful,...

Aug 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kamrup Metropolitan, Assam, 781028

I was a bsnl customer earlier. Due to misleading advertisements i was lured to change over my connection to airtel 4g. Since the date of activation i am not getting proper connectivity. 50% of the time there is message "no service" rest of the time there is no 3g/4g signal.
I had complained to your office at beltola survey, guwahati 28 on27/6/2017 with the complaint nosr77269718. I was advised to wait for 48 hrs. To get a solution to the problem. Iwaited several days but nothing was done to solve the problem. I then spoke to your call centre twice and got the same answer. No action was taken again. Subsequently i spoke to call caentre superviser thrice and go the same answer 'it will be sorte out in next 24 hours. But again nothing was done. I got fed up and stopped following up. After a few days received a message that the problem is sorted out and the complaint is closed.
Iam surprised how a reputed company like yours lure the customer, mislead and try to cheat. This is taken very seriously as iam also a member in a regulatory body.
I dont expect any service from you as your motives are known. Will take this issue to a logical conclusion. Meanwhile iam switching over to another service provider. But follw up this case.

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dehradun, Uttarakhand, 248009

Website: Airtel

Dear sir
I am totally frustrated. It has been 7 days since my messages were blocked and again rectified. However the message to "port" is not being accepted by 1900. Your head in the dehradun office is also not co-operating in getting my portability request made inspite of daily ringing him up to do the needful.
Please have my no [protected] ported to reliance jiop immediately.
1100 hrs 20 jul 17

Sep 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 July 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Complaints & Reviews

File a complaint to Airtel

Airtel reviews & complaints page 1219

number allocated to someone

Post your Comment

missing airtel sim card

Post your Comment

3g and 4g network not stable

Post your Comment

refund not given as confirmed by airtel

Post your Comment

no intimation of plan, not proceed wave off

Post your Comment

abusive

Post your Comment

connectivity

Post your Comment

fraudulent isd charges: when no isd calls done

Post your Comment

airtel secure - fake

Post your Comment

set top box to be replaced for hd - airtel

Post your Comment

lost of pin number

Post your Comment

airtel money debit freeze complaint id - 499239 (account no-9871386636)

Post your Comment

recharge teversal

Post your Comment

network problem related

Post your Comment

false commitment and harassment

Post your Comment

internet slow chalne and call drop phone related

Post your Comment

recharge amount deducted and money not recharged in mobile

Post your Comment

network and data related

Post your Comment

no, service, wrong misleading advertisement, harassment

Post your Comment

portability

Post your Comment

Recent comments

Related businesses