Airtel Complaints & Reviews

I had been using airtel broadband connection at my residence in dwarka since july, 2016 and since that time i have paid all my bills regularly.
In february i have made the request to shift my connection to a new place i. E. Janakpuri as we have shifted to new house.
After making the request in february i have to wait till may, 2017 to get the answer from airtel that the connection can't be shifted as the router is fully occupied in janakpuri and for getting the new router lots of approvals is required. Therefore this connection can't be shifted.
Also, since feb, 2017 till may, 2017 the bill keeps on getting piled up in spite of my shifting request and since we have already shifted to new place we have not been using the connection as well.
Then i requested to close my connection and that request is also gets auto-closed 3 times from airtel's end.
Now, my concern is that why should i pay for the delay being done from the airtel's side?
Now, i am getting harassment calls on daily basis from airtel's executives to pay the amount and they talk in very disrespectful manner and threatening me to send legal notice to me.
Also, i need the compensation for all such harassment as well.
My bill is attached herewith.
I am will to pay for the months for which i had used the connection i. E. Around 1.5 months i. E. Around rs.3000/-

Please provide your genuine support in this regard.

Thanks & regards,
Madhav anand

I tried recharging my number [protected] from my Airtel app [protected] for 345 and cash got debited from my account on 6/7/2017. Then I tried second time and it was success.but till today I didn't got my money back .contacted them through mail and costumer care.they gave today 11am as last time.i want my money back

I am rahul, holding an airtel no. [protected] since 2012. I have been paying bills on time. Bill cycle is 20 to 19.

I must say your support executives at 121 are good for nothing. You have no good reason to be so unprofessional. How difficult is it to process a customer's request.

I request you to deactivate 540 mb data booster on my number asap. Can't find that option in my airtel app.

Sir
No:[protected]
This is my number, in my airtel app it showing to me 399 is best offer to me and gives unlimited calls+std calls +3gb/day with that amount. I have recharged with that amount now i am not able to call it been saying you have no balance in your account. So i called to customer care he tells me recharge with 52, you been in roaming. Anyhow the plan which i recharged it gives me unlimited calls also. So kindly look into matter solve it as soon as possible

Dear guys, i am working in qatar. Earlier i was working in india. My no is a cug no which is [protected]. I left my old company then i thought to change it on my name. I called customer care to change it on my name. They suggested me to ask my company coordinator to send an email to [protected]@airtel.in and [protected]@in. Airtel.com as a noc for changing ownership and my id copy. I asked my company director and he did the same. I didn't got any reply...

I put ten day ir pack for malaysia it includes unlimited calls and 3 gb network pack. But i cant use data. They charged for using data service. Totally i raised the complaint 8 times but they don't rectify my problem. Problem is in their network side. So i asked to refund the amount for not using the data service. But they said they have no option to refund. Only have option to provide fake ad's lol....

Earlier i used to get notification for pack expiry, before 1-2 days. But now from last 6-7 times Airtel Company have stopped sending notification, in order to cut main balance for Data usage. I escalated the issue to airtel people but they said that might be your fault in network, network fault can occur once or twice not everytime. Kindly look into the issue and revert back.

Sir kindly provide me a call history of my prepaid number [protected] in the name of suvrat jain my adhaar number is[protected].

my requiremnent is from july 2016 to june 2017 as i am facing some legal procedure from court an in that evidence i have show my call reports

kindly help me. in the above matter

Name : nikhar
Location : bengaluru,
I have requested for a broadband connection from airtel. Thrice i have raised a request and have also submitted my documents. This is the 2nd time i am raising this complain as no one is coming up for installation even when i got a call from airtel last week that it will be done in 5 days due to some issue. Its been 10 days now. No response.

Order no. : 30389234

My Customer ID [protected] I want to change my previous mobile no. Which one is written wrong by the dealer my no was [protected] pls change it to [protected].hope my complent will be resolved in short period.

Thanks
Regards
Anirudha Asanare

Hi, i have raise a broad band request and paid the amount online ₹700 on june 29th 2017. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one.
Rtblr7339763

I had activated postpaid sim for kalyan from mumbai. But there is a network problem in my area (Kalyan), against the same i had logged complaint vide reference no.77648029/77778089, dated 10/07/2017.

They confirm that it will be resolved by 14/07/17 & again dated 14/07/17 they inform that we are in process.

As on date the problem is not solved. Kindly look into this matter.

I have made a request 3 days ago to get new airtel broadband connection installed. No progress have been made so far. I paid for the installation charges as well, yet there is no response from the airtel technical team area or from the customer care.

I have been calling everyday to customer care to seek updates and everyday im assured this will done by evening or the same day., yet no action has been done. I sincerely hope that airtel is punished for lack of professional behaviour and demand compensation for the damages

I am not able to receive any calls or otp messages at my work place. It used to work fine before 6 months but now it has become worse. I only get messages that i have a missed call from certain number but i don't get the call. Although i have full network. Please help me in resolving the issue or else i have to move to other network who provides a good service at my work place.

Dear all,

I was applied for mobile portability for the number [protected] and got upc on 21st of june 2017 till date my sim not received but my number was deactivated on the same day. Some girl called me and took my upc number and her number is [protected]. She is disconnecting my calls when i called to her for my sim. I am lost my contacts since 1 month. Please take a proper action from your end, i had lodged a complain before regarding sim which i was fighting for around 1 month. Everytime they say you will get ur sim within next 2 hours but there is no result what i should do now i have been harrased regardung this we have talkted around 30 times with an executive n all but there is no response from a week. I have been harrased for a month who will be responsible for this month bill which i have not yet received sim at all.

I had a bad experience with airtel dsa.

Regards,
Srinivas muthyala

Hello, the airtel signal strength has gone from bad to worse in the recent months within iit campus, roorkee. For several hours in a day, my mobile displays the status, 'no service'. I wonder, why airtel being the largest telecom provider does not address these simple woes?

Many a times, my 4g data go unused within the stipulated time because of their poor signal/service and we loose the data and hence, money unnecessarily, for the fault at airtel's side. Can this be addressed and the consumers be given justice to the money they pay for?

While i have no direct reason to complaint, i would like to share my experience with airtel broadband, specifically interacting with sales executives and how they steal each others customers in airtel broadband. Airtel broadband may like to tighten their processes internally so that their sales executives play fair.

I raised a request for airtel broadband, and mr. X called me. I was in touch with that person for over 3 weeks. I needed a lot of clarification about the type of connection and needed that much lead time. Moreover i was already on another service provider and to optimize cost i decided to avail airtel broadband when the current plan ends.

A few days later mr. Y from airtel broadband called me and he said he is coming to collect documents as i needed the connection. Actually it was just right time for me to go for the connection so i asked him to come. I was under the impression that he is sent by mr. X the first sales executive who called me earlier.

When i asked if mr. X sent you to mr. Y he nodded positive.
I got my connection. A few weeks later when i needed some clarification i called mr. X and he told me that i never got any connection from him. If i have airtel broadband, someone else has done the work of getting me connection.

This amused me. It’s very clear that sales executives in airtel broadband have bad habit of stealing each other’s customers. The person who came for document collection was some other sales executive who managed to know that i am interested in connection and took me away from the first executive mr. X with whom i was initially dealing.

Airtel broadband may like to tighten their own internal processes of pre-sales to allow all sales executives to play fair in their own respect.

Dear sir,

Mobile [protected] :
We are corporate mnc company. We have airtel broadband wifi connection in the office and the connection is in the name of our previous employee mr. Karia who has been left the company long back. We have given alternate contact number and email id to airtel for further communication and continuation of the service.

Regularly we received airtel bill on registered mail id.
Today (19.7.17) we done the payment but payment receipt not received and for the same we visited our nearest airtel store at vile parle east branch
And we requested them to provide the payment receipt but the supervisor refused and misbehave and advise that to close the account.
Such kind of intolerance and misbehavior not accepted with corporate customer.

HI Team,

I am GUnjan.
My Sim has been stolen . Please block my number : [protected] asap.

I am getting daily SMS from celebrity wellness mall subscription for which I had never subscribed. You are charging me heavily for it. Stop this auto subscription and deactivate it permanently.

My cell no is [protected]
Network service - Postpaid

Regards
Mariam Rupawala