Airtel Complaints & Reviews

I bought a 4G/3G internet pakege of daily 1.5 GB for 70 days @ Rs. 648
For my phone [protected]

For 2 or 3 days it was all ok.
But later internet disconnected.

I tried my best but could not reach any customercare executive.

In this way I was cheated by airtel.

I decided to port from airtel. But this cheater company did not recieved my porting sms sent to 1900.

I sent request to cancel my air tel broadband data card sim, sim no.[protected] on april 7th 2017. I received auto generated message as given below

Dear customer!

Thank you for writing to us.
We acknowledge receipt of your request, your reference no. Is ot[protected] we shall get back to you within 2 hrs.
We thank you for your patience.

Warm regards,
Airtel customer service team,
[protected]@in. Airtel.com
Bharti airtel limited

No single message or not a single person contacted me till now. I stooped using my airtel data card from 12th of april 2017.
Mean while i inquired air tel customer care service center at kumaraswamy layout. They told no dues, sim already deactivated, keep sim with you. They told me, i came back.
Now i received bill amount rs.1149.
I didn't use data sim from 12th april 2017 to since.

What can i do? Can i go to consumer court? Pl. Suggest me the way?

Hi,

I had done a airtel recharge for rs. 549 on 28-may-2017. This offer was suggested for me as offers exclusively for you in airtel app, stating the benefits o[censored]nlimited local and std calls and data benefit of 3gb. During my recharge there were no options that stated the entire benefits of this option. I was redirected directly to payments page and amount got deducted. Later today i got to know that unlimited calls benefit is not activated. On calling the customer care, only the person states that its not applicable for roaming.

If its not applicable for roaming why was this not mentioned during my recharge or atleast before deducting money, i should have been notified about the entire benefits and restrictions about the scheme. Instead the amount was deducted simply. On contacting customer care service they simply denied to refund the amount stating i should have verified this before recharge. If i should have verified this why did i receive promotion offer sms as exclusively for you without complete details on the scheme? The customer care girl was simply keep on repeating that nothing could be done about the deducted money or stated benefits. Also states this will be the reply how many ever times i ask for an alternative. Why do they need a person to simply repeat the same without understanding customer's concern / trying to help them with any possible alternatives. To repeat the same they could have replaced a recorded voice instead of customer care executive. Additionally, inspite of not providing any resolution, i received a sms stating my concern is resolved! Disgusting!
How could there be no alternatives for this?? Atleast they must be able to revert the transaction/ recharge and credit back my amount which was deducted, as in case of failed transaction. They are denying to do so. I am throughly depressed with this attitude of airtel. Do you loot your customers by simply saying u must have verified before proceeding with an recharge? I have been airtel customer for more than 12 years. I am highly dissatisfied with this event.

I sincerely expect a credit back of my recharge amount rs.549 (Atleast in terms of talktime if not cash refund). As looting customers money especially in higher recharge amounts is totally not acceptable. There should be some alternative, if not please create one now and provide me a resolution for this issue

Regards,
Nisha

Airtel si highly insecure and irresponsible company. It is so negligent that to reduce work of its back office team; it published simple tips to play with sim information and data by publishing articles like below on website which can be accessed bye everybody including frauds;

http://mobileplansindia.in/activate-airtel-4g-sim-card/;

I do not want to publish bad foul words to abuse sunil mittal the ceo of airtel; so i simple call him a fraud and cheat; who si playing with customer data nd might be stealing or selling customer account data by telecom technology

[protected] - Kashish Ahuja
[protected] - Kartik Munjal

Phone shows 4G network but speed is so low that nothing works.

Many o[censored]s here at SEWA Tower, Udyog Vihar Ph40-Gurgaon are not getting any 4G speed. Our plan is of 15GB but with this speed we will not even use half of it and hence pay Airtel more money. We have submitted feedback thru their App & Website but no action has been taken for so long. We are unable to operate mobile.

There are 1000s o[censored]sers of Airtel here in our building and none o[censored]s get proper signals. Why do we have such issues with Airtel all of a sudden since last 2 weeks? CAN SOMEBODY PLS HELP!

My mobile has been theft today morning from my home. My both airtel number ([protected], [protected]) was in it. Please close the connection of both number as soon as possible. My current number is [protected]. If want to enquire about it, please contact me on this number.

On 27.5.2017 i have recharged for 4g rs.349 data plan for 28 days. But i could get only 3g data. So i contacted 198 several times for the past 3 days. But of no use. They are telling lame reasons and every time they are giving some convenient excuses. Till now i am getting only 3g data. Why should i pay higher charges and get lower service?
Can anything be done at the earliest to settle the issue?

Dear Sir/ Madam,
Its regarding my mobile number [protected].
I was offered to give plan of rental 499 monthly but instead I had been given a plan of rental 549.

At the time of paying bill when I realized and called customer care executive; she was asking me to show proof and that's too in very bad manner.

When I tried to port out from Airtel due to extra charged taken by Airtel, I received call from customer care [Service change order no 54038054] and I was offered a discount of 100 rupees per month since when I have taken plan.

So I paid pending bill after deduction 200 rs for 2 months.

Now again I have received bill amount without any relaxation and also my outgoing call has been blocked without realizing Airtel's own mistakes.

I believe, its clear case of cheating which Airtel is doing and to get demand which is not genuine Airtel is blocking my outgoing calls.

Dear
sir/ madam
i had recharged my airtel prepaid number [protected] on 25th april 2017 with rs 648 trans id[protected] with offer just for you shown in my airtel app.
The offer was enjoy unlimited calls and data 1.5gb/day.Val-56 days.
But after recharge only calls benefit has been provided no net benefit is being provided by airtel .
On contacting airtel customer care via email ref no cbnrd[protected] they informed me recharge benefit was 2gb one time data only.
This is completely misleading and cheating by airtel.
I have attached screen shot of message received and it is clearly mention there about benefits after recharging rs 648.
Requesting you to take action against my grievances .

Dear Sir,

We have wrongly recharge of Rs. 100 through Paytm (Txn ID - [protected]) on some other no. [protected] which is similar to my no. [protected]. Kindly arrange to refund in Paytm account ([protected]) or recharge on correct no. [protected]. We also tried to contact [protected] and first time he told that he will check and confirm but after that he is not picking the phone. Kindly arrange to refund urgently.

Sir
My name is gangadhar my Airtel sim number missed sir and my sim address proofs i don't know. Pls give me my sim details Completely.

I recharged with 244 offer on 28 may 2017. I got confirmation sms also after the recharge that 70 gb for 70 days with 1 gb per day limit has been credit. But despite all this, my internet balance is deducted from main account rather than from the daily 1gb limit. I have lost 100 mb from main account and it stands at 964 something. Please make sure that data is being deducted from the daily limit rather than main account. Rectify it ASAP.

Sms attached is
Rs.244.0 recharge successful on 9971****19; TransID[protected] Free Music on Airtel, http://wynk.in/mu/web FREE 50% Night Internet Cashback Daily. To activate, click http://airtel.in/night

Hi sir/madam,

There is network problem in village delader which is in sirohi district rajasthan, there is no network available. We need to walk 1km near bus stop to get airtel signal. I kindly request you to solve this issue. Other telecommunication like vodaphone and idea has good network but with airtel we are facing issue.

We are struggling from so many years with network issue. Please help us to get airtel network

Wrong no: [protected]
Transaction ID:[protected]
Right No: [protected]
please change the transaction because I mistakenly recharged twice by airtel money. please, sir, cancel this.

Broadband connection was provided with effect from 04.05.2017 and it is with rs.799 plan (with service charges). But i have been billed rs.1126.32 as broadband charges for the period 17.04.2017 to 16.05.2017 whereas i should have been billed only for the period 04.05.2017 to 16.05.2017 at the rate of rs.799 pere mensum.

Attemps to contact airtel officials failed to get any response.
Payment is pending

Respected team, i have been recharged Rs. 38/- on 28/04/17 through my airtel app but the process was not completed. Hence my amount has to be refunded. I have several times communicate with customer care but yet to refund. Requested to take n/a pse.

I have done recharge for 399 on May 01, 2017. Transaction id is[protected].
The offer was i will be getting unlimited calls and internet (1gb per day) for 56 days.
But since yesterday i am getting my notification that my pack of about to expire and its disconnected today. I am not able to use internet however i am able to make calls.

I should be getting benefits for 56 days instead of 28 days on my number [protected]

I am samir khan, My airtel 4G LTE Data Card #([protected])
On 9th April 3:23 PM It's a recorded call on airtel extension where a guy seated on that extension #(+[protected] He promised me to give me in Just Rs1, 999 40GB Netpack and 50% discount after 3 months on 9th July on my bill payment now i found that they are giving me Just 30GB and they have been strictly said to me that they wont give me benefits of 40GB since 6 months i am complaining about my internet fluctuating speed issue no one fixed that
Since Past a week they are not replying my mails you can check that by the name samir khan same data card no. why they are not replying and they said to me that you will not get the benefits which airtel promised me to give me they left a custome (me) like a foool. they are makin my fool.. i am strictly complaining about umesh executive since 2 months but they are not doing anything on his words what he promised me or you can say a big lie to me.. how can a that big company airtel lie to their customers.. they should pay on his words what he promised me.
thanks
samir khan.

Hello airtel india i have recharged with rs.244 i gives 1gb 4g data per day... I tried to use but i can't use 4g data but i have 4g tower in my area. I contacted to airtel care through email but no answer i tried 3 or for times but no answer than i tweet them in their official twitter care page but they have said me to provide my phone number and said they will and asked time too but it had two days still no answer and time and again saying that we can't reach to ur number... I gave them alternative contact number too but no answer... Is this what we want from big telecom network huh..??

I lost some numbers from my airtel recharge card..
S/N: [protected]
Secret code: ***[protected]*
Phone number: [protected]