Airtel Complaints & Reviews

Address: 600001

Website: Airtel broadband

I had paid a sum of rupees 3450/- towards airtel broadband connection on 4th april 2017. Installation was not provided by them citing technical issues. Finally it was said connection could not be provided and that the amount would be refunded through neft. It is now the 30 th of may and still airtel is cheating me of the refund. I have even intimated through their airtel refundonline.com website still no refund. Kindly initiate proceedings to stop companies like this cheating public money through new connection drama.

+4 photos

Jul 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 11, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 421501

I had activated an international roaming plan on my airtel number, the benefits were that I would get unlimited incoming calls but I didn't get free benefits and I was charged for all the free benefits and made my bill of Rs 14957. I've been complaining to seniors and appellate but there has been no response other than "the charges levied in the bill are valid"

Jul 7, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2017

Airtel Customer Care's response Dear Mr. Chawla,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 754213

Sir my self adhikari rasmi ranjan dash a regular customer o[censored]r service. On 29 april i had recharged rs 399/- pack which i was informed as unsuccessful recharge by ur customer care executive and they also assured the debited amount ll be refunded within 3-4 working days to my bank account so i recharged the same amount twice on the same day as per my urgent need. But after 5 days no money is refunded to my account so i registered a complaint against sbi for the debited amount. And today (30/05/2017) the sbi informed me that the two time recharge of 399 /- was successful on 29 april but it is my regret airtel customer service provider informed me wrong. So i need a better solution for the twice debited money..

Jul 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2017

Airtel Customer Care's response Dear Mr. Dash,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kamrup Metropolitan, Assam

Website: www.airtel.in

My porting-in for mobile no [protected] was successfully done on 26th may 2017 at 22:30hr. But sim is not yet activated till 30th may 2017. On enquiry it was found that the alternate number [protected] was wrongly entered. However it was corrected on 29th may at 18:00 hr. But after 24 hours no action is being taken for its activation. The lady at the desk at airtel office at zoo-narengi road, guwahati even argued with me that it was my mistake only. Anyway, please do the needful to activate my sim. Thank you in anticipation

Jul 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2017

Airtel Customer Care's response Dear Mr. Deka,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600044

I am not getting good offer from airtel. I am a very old airtel customer, but not getting any good offers. I have heard from my friends and colleagues getting good offers like
349
unlimited calls
1gb per day
28 days

If I didnt get any good offers, there is no use in continuing with airtel. I am using the internet packs regularly, but good offers are not being provided by airtel till date.

Jul 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2017

Airtel Customer Care's response Dear Srividhya,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600018

Website: Airtel

I am a user of airtel 4g hotspot since more than 6 months in chennai. Since past 2 months, i observe that the hot spot gets automatically disconnected while using in my office at 82, ttk road, alwarpet, chennai. It works ok at other places. I complained @ 121 during last week of apr 17. The complaint was closed without attending to the issue. I again complained & one person visited me at my office on 26th may 2017 & he informed that the signal is very week & that it will take quite some time for ensuring that i get better signals at the above address. I am surprised that airtel is having signal issues in the heart of chennai which is a metro city!!! My complaint no. Is bal ref46879250. I want the matter to be sorted out by 5 pm on 31st may 2017 or else airtel must refund all the billed amounts including cost of dongle subsequent to which i will switch over to other service provider.

Jul 7, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560047

I have been an airtel mobile customer for more than a decade and have a fixed line also since half a decade. I was happy for the fact that during this long tenure i rarely had any service outage or any form of disruptions and was even consistently getting the promised broadband speed of 8mbps.

Just recently i had requested for the v-fiber 40mbps upgrade for my broadband line. After necessary checks to ensure the 40mbps feasibility and after a lot of dilly dallying and more than a months wait, i was finally given the line upgrade. Since then i having to say the quality of service provided by airtel has been a complete disappointment. I have had to call airtel customer almost every other day for reasons like either internet completely down or speed not even close to the promise of 40mbps.

Every time i call, i am being given only contradicting messages and in the past few weeks, there are close to 10 service technicians who have visited my home but not done anything.

I have registered the complaint the with airtel customer care, airtel nodal office and airtel appellate authority all in vain. The contact numbers provided for these special offices seem to be going into a standard ivr or they are constantly switched off.

Dec 18, 2018

Complaint marked as Resolved

My phone line and internet has been dead for the last few days and there is no update or action from Airtel towards restoring the services. Airtel seems to have drowned in the drains in terms of the quality of services. Customer care and the service technicians are equally pathetic. For them there is only one question always "Can I come home now" expectation being the customer at their mercy should be waiting at the home 24 x 7. Given a time commitment and agreed they will never be there is a different story. I have been chasing a problem with airtel for more than a month by now for the service being very disruptive. Sufficient details have been provided yet they continue to toy around shameless and courteousness only to make continued false and fake promises. Even with the service being continuously disrupted over the month, the bill has been generated promptly and the ask for a no service credit has gone unheard and not responded so far. There was in fact a call from the customer care since the issue ticket could not be resolved for more than a month they would like to close the ticket which I am unsure what that means. Since last Saturday 15, Dec 2018, situation has changed to worse to worst with both phone and internet completely dead and yet there is only the usual we are working on message as the response with a commitment of 72 hrs resolution. Multiples of 72 hrs has passed and yet the commitment of 72 hrs resolution continues with every mail response. I wonder if there would be any resolution at all. Multiple emails to various airtel authorities has only met with a standard "we regret the inconvenience" message. no resolution so far, no proper updates so far, but bills are prompt. Have been a loyal customer to airtel for more than 10 years, but certainly cannot continue to pay for the lack of service. Immediate attention to the matter and resolution would be much appreciated. Regards Binson

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 09, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dec 18, 2018

Updated by Binson Paul Situation Continuing. False and Fake Promises continues as a standard operating policy.

My phone line and internet has been dead for the last few days and there is no update or action from Airtel towards restoring the services.

Airtel seems to have drowned in the drains in terms of the quality of services. Customer care and the service technicians are equally pathetic. For them there is only one question always "Can I come home now" expectation being the customer at their mercy should be waiting at the home 24 x 7. Given a time commitment and agreed they will never be there is a different story.

I have been chasing a problem with airtel for more than a month by now for the service being very disruptive. Sufficient details have been provided yet they continue to toy around shameless and courteousness only to make continued false and fake promises. Even with the service being continuously disrupted over the month, the bill has been generated promptly and the ask for a no service credit has gone unheard and not responded so far. There was in fact a call from the customer care since the issue ticket could not be resolved for more than a month they would like to close the ticket which I am unsure what that means.

Since last Saturday 15, Dec 2018, situation has changed to worse to worst with both phone and internet completely dead and yet there is only the usual we are working on message as the response with a commitment of 72 hrs resolution. Multiples of 72 hrs has passed and yet the commitment of 72 hrs resolution continues with every mail response. I wonder if there would be any resolution at all.

Multiple emails to various airtel authorities has only met with a standard "we regret the inconvenience" message. no resolution so far, no proper updates so far, but bills are prompt.

Have been a loyal customer to airtel for more than 10 years, but certainly cannot continue to pay for the lack of service.

Immediate attention to the matter and resolution would be much appreciated.

Regards
Binson

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411057

Website: www.airtel.in

I was offered a discount of rs 200 on my postpaid number for 6 months effective from[protected]. But that discount was not applied on bill cycle (20th mar - 19th apr). Hence i requested 'appellate' team to resolve the same as per their commitment.
But they said that discount cannot be completed in this bill cycle and they will complete the waiver in next bill cycle for rs 200.
And the amount due of rs 200 in bill cycle of (20th mar - 19th apr) was paid by me on the assurance that it would be waived off in next bill cycle.
After receiving next bill also for bill cycle (20th apr - 19th may), the waiver is still yet not completed inspite of multiple reminders to them.
I have tried contacting their all teams one by one ('appellate. [protected]@in. Airtel.com'; 'nodalofficer. [protected]@in. Airtel.com'; '[protected]@in. Airtel.com'; '[protected]@airtel.com'), but still not got any satisfcatory response.

They further told me on 21st may 2017 10:00am to wait for 72 hours to get the waiver completed. Then they again changed the time and said that they will take 72 hours more from 22nd may 2017 5:59 pm.

Hence, unwilling i had to agree to them and allowed a time of 72 hours from 22nd may 2017 5:59 pm, but still the waiver is not processed.
Now they have stopped responding to mails and not processing the waiver.

I have all the mails as a proof received from their end and all the voice recording as well.

Please help in getting my waiver processed at the earliest.

Jul 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

May 29, 2017

Raju Kumar@41840's response Please

Verified Support

Jun 06, 2017

Airtel Customer Care's response Dear Raju,

This is with reference to your post dated 30 May 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 09, 2017

Airtel Customer Care's response Dear Raju,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

R

Raju Kumar@41840

from Chirala, Andhra Pradesh

May 30, 2017

[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560048

Website: [email protected]

Hi, i had requested for number portability from vodafone to airtel and airtel executive (Mobile no: [protected]) came and collected my documents (Pan card copy, adhar card copy). As of now no action of portability request done and request has expired now. When i contacted airtel office, they are saying to resubmit the documents. My worry is that my id proofs can be miss used by anyone. Request you kindly support me on this.

Jul 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110032

Website: Airtel.com

I have recharge of rs399 as per plan I should get 1gb data per day and may other facilities but I m not getting any data pack tranID [protected] poor service u u have to work on I have tried calling airtel but call was not handled properly

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 755026

Hi,

I have a airtel 3g sim card in a 4g handset, but since the start of the 349 plan, i have been getting only 1gb data for the whole month instead of 1 gb/day for 28 days.
To rectify this problem i even went to airtel office to upgrade my 3g sim to 4g, but still the problem remains. I have been trying to call the airtel customer care but to no avail. I am really fed up of this situation and need an urgent solution.

Jul 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

Airtel Customer Care's response Dear Customer(Quality COBP ),

This is with reference to your post dated 30 May 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500084

Website: www.airtel.in

I have raise a request for not able to get network properly and voice disturbances are more on 5th march of this year but still its showing onHold. Please resolve this issue. While i am calling to customer service about this complain they are just giving me fake promise and told me to wait for 3 days but think how many days over and still its pending is there i am sharing one image about this complaint just check and tell why these people are delaying this.

+1 photos

Jul 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 711101

I have tryed lot many time for porting code message is sended successfully but m not receiving porting code for my number [protected] kindly solve my issue and provide me porting code for my airtel postpay connection kolkata i have complained many times for tis to customer care and even visited 3 times at store bt still my prblm is nt solved yet realy m very much disappointed wid tis worst company airtel dey evn dnt care for custmer response

Jul 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Airtel Customer Care's response Dear Vikash,

This is with reference to your post, dated 30 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 06, 2017

Airtel Customer Care's response Dear Vikash,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kanchipuram, Tamil Nadu, 600096

Dear sir, i am in abroad now, i amusing airtel prepaid number [protected]. Last 20 days it was not working, when i enquire they said it is deactivated. Please reactivate the same as i used this number for my important transactions in india. I will lose otp if any comes.

Last sms received : may 10th 2017
User : m y s s kumari
Chennai

Please help and reactivate the same.

Jul 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

May 30, 2017

Updated by Mangalampalli Narasimham Please re activate my number, I am losing communications from India

Jun 01, 2017

Updated by Mangalampalli Narasimham Any updates please

Jun 02, 2017

Updated by Mangalampalli Narasimham you can contact same number, it s always reachble +[protected]
also you can cntact +[protected]

Jun 04, 2017

Updated by Mangalampalli Narasimham Pl update, my number is required for me

Verified Support

Jun 05, 2017

Airtel Customer Care's response Dear Customer,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jun 07, 2017

Updated by Mangalampalli Narasimham Thank you, expecting earlier response from you

Verified Support

Jun 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jun 08, 2017

Updated by Mangalampalli Narasimham I am in Hungary, you should call international call. I already given both as international numbers. If you can share number, I will call you from here.

Jun 13, 2017

Updated by Mangalampalli Narasimham Pl update

Jun 20, 2017

Updated by Mangalampalli Narasimham please resolve my issue. i deadly need this number ...

Jun 23, 2017

Updated by Mangalampalli Narasimham Pl update

Jun 26, 2017

Updated by Mangalampalli Narasimham Pl update, am waiting for resolution

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Website: [email protected]

My airtel 4g mob.no is.[protected] .sir am reached 349 rupees on 11th may 2017.They are providing the offer for 349 is unlimited std call + 1 gb data/day for 28 days.But i have getting only unlimited calls.They are not issue any data for me.Already am inform to airtel complaint cell.But they are not responding.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600116

Hi airtel,
I own a airtel connection. I want to port it but not getting approved from your end saying it's company owned. When the number is under my name and I'm paying bill for same I own it. It is your marketing team who gave offer to my company employees if they registered it as company why should we own the issue. Did you get any authorization letter for issuing sim?? Y is that required during porting?? I want it to be ported

Jul 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 29 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I recharged 349 amount on april 29 I got 3g benefit with confirmation message I got this offer valid for 12 months, next I sawn offer in my mobile same message that's why I recharged with 349 but they modified offer only valid for 4g handset
Please give my old offer don't cheat people like this
For proof I will attach my screenshot
If you didn't help me I really put police case your MD will come for court sure his travelling charges will more than my recharge amount

+1 photos

Jul 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 29 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500076

Website: Consumer complaint

My mobile number [protected] from one week getting continously problem of disconnected without intimate I'm visited habsiguda airtel store hyderabad on 27/05/2017 and requested to solve the problem she suggested to take new sim with same number I have taken with amount of rs 30 but on monday without intimating sim disconnected
Today 30/05/2017 visited the habsiguda airtel office and discussed the disconnected problem to ms padma store manager she gave me new sim and take the address proof documents still not solved I have facing the huge loss with not connecting communication with my customers

Jul 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

V

vaniraajan

from Delhi, Delhi

May 30, 2017

I am not getting SMS in the aforementioned mobile number since 24th May 2017 which is an impediment to perform e-commerce transactions which require OTP to be submitted and also any key SMS alerts or messages like credit card transactions etc.. I am currently living in Kolathur, Chennai 600099.

Reply

Airtel Customer Care's response, May 30, 2017

Verified Support

Dear Customer,

This is with reference to your post, dated 30 May 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Dehradun, Uttarakhand, 248001

Hey. I got my recharge done for 28 days on 15th of May but in 15 days it says that the recharge is getting over tonight. Although i still have loads of data but it gets over tonight. Kindly resolve it as soon as possible.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Allahabad, Uttar Pradesh, 211012

Website: www.airtel.in

Sir,
I am having an issue with my number, that i am not getting several calls and also i am not getting any messages on my number. This issue is creating a havoc, regarding the same i have lodged several complaints and the same has not been resolved yet on the other hand the airtel people are saying that the same has been resolved from their side. Please find below one of the complaint no of the same "icpl[protected]". I was also having a lot of problems with this no but these are the serious ones. My other problems are, i am not getting the information or flash information regarding the last call cost and last data usage cost, for the same as well i have filed several complaints but they were also not resolved.

Kindly take a strict action towards these people, they always try too fool consumer.

Thanks
Nitish singh
[protected]

Jul 7, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Airtel Customer Care's response Dear Nitish,

This is with reference to your post, dated 29 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 06, 2017

Airtel Customer Care's response Dear Nitish,

This is with reference to your post dated 29 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Complaints & Reviews

File a complaint to Airtel

Airtel reviews & complaints page 1278

Non refund of installation charges plus deposit amount for broadband connection not provided after receiving payment

Post your Comment

Airtel postpaid international roaming charges

Post your Comment

Twice recharge of 399/-

Post your Comment

Non activation of sim after porting-in from idea

Post your Comment

Airtel prepaid/offers

Post your Comment

4g hotspot-data card connectivity issue in chennai

Post your Comment

Fake responses and false promises

Post your Comment

Waiver not applied on bill

Post your Comment

ID proof misuse

Post your Comment

Internet rs 399 plan

Post your Comment

False 349 recharge claim

Post your Comment

Complaint for network issue.

Post your Comment

I am not receiving porting code

Post your Comment

Reactivation of my mobile number - 9444361028

Post your Comment

349 recharge

Post your Comment

Mobile number portability rejected

Post your Comment

For 349 recharge

Post your Comment

Not giving better service to old customers

Post your Comment

I am complaining about my number. I got my 3g recharge done for 28 days but it says that my recharge is getting over in 15 days. Kindly resolve it

Post your Comment

Incoming calls and messages issues

Post your Comment

Related businesses