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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1275

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S
shaan97
from Hyderabad, Telangana
Jun 6, 2017
Resolved
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Address: Hyderabad, Andhra Pradesh, 500085

Airtel is selling my number details to the third party for business purpose. Today i.e. 6/6/2017 I got a call from[protected] from idea mobile asking me to port to idea network. When I insisted how they got the number they all saying all rubbish stories that they got from net server. Is Airtel servers pron to hack and take the customer detials or Airtel is selling the data for just to earn money.
And the saddest thing is the airtel customer care does no connect only have to hear the recorded message.

Balaji
[protected]
Jul 12, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2017
Airtel Customer Care's response
Dear Shaan,

This is with reference to your post, dated 6 June2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    A
    amber.p
    from Noida, Uttar Pradesh
    Jun 6, 2017
    Resolved
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    Resolved

    Address: 122002
    Website: www.airtel.in

    Its pathetic the way airtel treats customer, data services not working for last 3 days.. 1st excuse i was given was some network issue in delhi/ ncr, when told i'm not even in that circle i was told that airtel network is having issues. While i was being given these lies, my friend sitting right next to me was merrily watching cricket match on his airtel phone!
    When i pointed this i was given another lie - i was told that my network settings are being refreshed and i will need to reinsert my sim card and wait for 4 hours for data services to be active!!!
    Out of options i complied, however data services are still not working even after three days. And this is when i'm on a rs. 1499/-plan!!!
    And when i called yesterday, i was told that on this plan i was entitled for a 10 gb data (5 gb under plan +5gb additional for iphone plan) however due to some technical issue my data has been stopped after consumption of 5 gb and i need to change my data plan!! If this was the case why the customer service executives were lying!! So much for being a loyal customer!!

    Its pathetic and unfortunate that you guys manage business in such an unprofessional manner!
    Jul 7, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jun 06, 2017
    Airtel Customer Care's response
    Dear Amber,

    This is with reference to your post, dated 06 June 2017.

    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

    We look forward to receive the required details.

    Regards,

    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Sir I can get my m-pin coos from 2week.so please give me m-pin cood queckly my Lapu no:-[protected]
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      A
      Arun Kumar Kapoor
      from Gurgaon, Haryana
      Jun 6, 2017
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      Address: Ghaziabad, Uttar Pradesh, 201001baju

      I am dialing AIR TEL NO.( both from my Landline or Mob.)but getting the automated reply that "the no. does not exits". If i am dialing from my Landline No. [protected] to MY MOB. No. [protected], getting the same automated reply.Kindly see it And do the NEEDFUL. Thanking You.
      AKKapoor
      Ghaziabad 201001
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        A
        aditi pathak
        from Delhi, Delhi
        Jun 6, 2017
        Resolved
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        Resolved

        I have converted my phone from post-paid to pre-paid. I was informed that in 24 hours post paid will automatically get converted to pre-paid and i just need to change the sim and services will be resumed immediately and automatically.

        However this has not happened and they told me to wait for 4 hours without service and the customer care was too rude to respond and was not at all ready to listen despite me telling her how important my phone working is.

        This behavior is not expected from a reputed company like you and despite being a loyal customer of the brand, i am highly disappointed.
        Jul 7, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jun 06, 2017
        Airtel Customer Care's response
        Dear Ms. Pathak,

        This is with reference to your post, dated 06 June 2017.

        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

        We look forward to receive the required details.

        Regards,

        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          H
          Hemi Aushat
          from Mumbai, Maharashtra
          Jun 6, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400101

          I have changed my broadband plan about 2 months ago which required a change of my modem which was promised to me within 15 days and obviously hasn't happened in 2 months. Which means i have to pay a bill for something i haven't even used yet. They have charged me for the modem (Without installing it) and are charging me for the services without me being able to use. This complaint is my last resort. After this complaint i would like to go to a consumer court and possibly sue airtel directly for charging me with services but have not made the facilities available for me to enjoy them.
          Jul 12, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jun 11, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 06 June 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            R
            raghunandan jadon
            from Noida, Uttar Pradesh
            Jun 6, 2017
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            Address: New Delhi, Delhi, 110059
            Website: www.airtel.com

            When i port out my number vodafone to airtel sales person took the 250 rs
            As a activation fee and said this amount will be deduct in your first bill.

            And also deduct this amount from rs 250 my first bill.

            But this amount again add my second bill.

            So need justice for that. Why making fool us
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              H
              HARI NARAYAN SHAW
              from Bengaluru, Karnataka
              Jun 6, 2017
              Resolved
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              Resolved

              Address: 560036

              I have ask for porting of my airtel number from tamilnadu circle to karnataka circle from my existing postpaid to postpaid. But you have done it from postpaid to prepaid without my knowledge. And den when i asked for the reason dey said sorry the arc in ayappa nagar, krpuram area.
              Now i have requested for prepaid to postpaid dey are not doing it from last 5 days. Customer care says we havent received your request earlier. And after 5 days they saying they need more 48 hrs.
              Really frustrated, is there any sensible person who can help me out.

              My number is [protected]
              Jul 14, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jun 13, 2017
              Airtel Customer Care's response
              Dear Mr. Shaw,

              This is with reference to your post dated 06 June 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                V
                Venkataraman Neralla
                Jun 6, 2017
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600043
                Website: Airtel

                Name : venkataraman neralla
                Disconnected landline with broadband connection number :[protected]

                I requested my airtel line to be disconnected because of frequent complaints and the airtel technical team was not able to solve it permanently. Inspite of giving 3 years of time, airtel was not able to rectify frequent disconnection problem. I called up airtel and asked them to disconnect my line effective 5th april 2017. I got a call from retention team on 6th april and offering me various benefits to retain me as a customer, as i dont default and pay my bills ontime. But, i opted for other broadband connection, which i told to the retention team clearly and asked to disconnect the line immediately. They have not disconnected the line until april 22 2017, and asking me to pay for those days. It is absolute cheating by airtel and by doing this they have proved that it is a cheap, cheat and non reliable company. I was very upset with the way the bill is charged.
                Jul 16, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jun 15, 2017
                Airtel Customer Care's response
                Dear Mr. Neralla,

                This is with reference to your post dated 06 June 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  P
                  prad162
                  Jun 6, 2017
                  Resolved
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                  Resolved

                  Website: www.airtel.in

                  Hello There,

                  I have done a pre-paid mobile recharge for 146 rupees at 11:13 AM on[protected]. Amount is debited from account but the service is not activated. I tried reaching the customer care over phone but not able to get to the customer care executive as i am kept looping in Interactive Voice Message System. Finally hung up. I have made a complaint against the same issue with Airtel but not received any response even after a day. Please resolve the issue.

                  Thank you
                  Jul 20, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 09, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 06 June 2017.

                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jun 19, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 06 June 2017 .

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    N
                    NatherSha
                    from Nagireddipalli, Telangana
                    Jun 6, 2017
                    Resolved
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                    Resolved

                    Address: 600094
                    Website: www.airtel.in/refund

                    Hi, i have been applied for airtel broadband connections. I have submitted all the necessary documents on 30/5/17 and paid the activation charge of 500rs through online on 1/6/17. But unfortunately the connection is not available for my area as the connection is full here. So i requested refund from them. They said to visit online refund option they are asking for airtel bank account number. But im not having airtel bank account what should i do for that?
                    Jul 12, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 11, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 06 June 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Are you still working to provide me the connection??? I did not get any further updates regarding that. If not please atleast refund my money. I thought that airtel service will be best. But now its being worser.
                    Hello, Mr.Rakesh Kumar, as you said that you are looking into my problem and to provide me a connection. I hoped you and waited for that till now. If I called your customer care regarding my query. After getting all the details and once they came to know that the connection is not yet given they are breaking the phone inbetween while speaking after told to hold up in the line. Is this a response i need to get for being waited silently regarding your post. I[censored] cant provide me the connection atleast please refund my money in my respective bank account.
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                      N
                      NithyaJames
                      from Mysore, Karnataka
                      Jun 6, 2017
                      Resolved
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                      Resolved

                      Address: 560076
                      Website: [email protected]

                      I have paid the bill for the month of april 17 on may 21 /17 for rs 845 through online payment in the airtel website. But unfortunately before i cud save the transaction id the power went off as it was raining heavily on that day. But the amt was being debited from my account immediately and i have the sms and bank statement regarding that. But the airtel ppl are harassing me so much from that by calling continuously and msging to pay the bill. I ve submitted the copy of my bank statement to the nearest airtel outlet and also have sent it to the billing dept to the i'd they have given. But still they say the amt has not been recd and have cut the outgoing call facility. Pl suggest a suitable solution for the mental harassment they are giving by making me run around to their office daily and answer to all their calls. It spoils the whole day.
                      Jul 12, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 11, 2017
                      Airtel Customer Care's response
                      Dear Nithya

                      This is with reference to your post, dated 06 June 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        Sk Anisur
                        from Ahmedabad, Gujarat
                        Jun 6, 2017
                        Resolved
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                        Resolved

                        Address: Surat, Gujarat, 395001

                        My account number [protected] has block plz help me. I cant recharge i cant sent money in bank account airtel bank account its so many problem please help me problem start date is 5 june 2017 i have load balance in state bank of India debit cards 100 rupees there after i am recharge in Vodafone number in West Bengal state of 30 rupees in morning 9 a.m thear after my account block.
                        Jul 7, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 06, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                        Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          aniket ambulkar
                          from Bargarh, Odisha
                          Jun 6, 2017
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                          Address: 603202

                          For 1 year dummy component was added in the bill... Every month assures next month it will not be added but still gets added... Past 2 months am following for waiver but tillnow not processed... False promises made by floor supervisor... Presently the amount which needs to be waived off is even more than two times my actual bill... Everytime ticket is raised and after few days ticket will get closed but the complaunt will not get addressed... Every month this is the same story... Feed up with airtel... Will switch to other service provider very soon...
                          Airtel customer support has been notified about the posted complaint.
                          Jun 06, 2017
                          Updated by aniket ambulkar
                          Complaint number is 76535069 and was canceled by airtel even though the concern still exists
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                            D
                            Dharmendra Kandari Nsui
                            from Shamli, Uttar Pradesh
                            Jun 6, 2017
                            Resolved
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                            Resolved

                            Address: Dehradun, Uttarakhand

                            Sir
                            My heartfeel requst u plz send me last 1 month call details of my aitel no [protected]
                            Plz snd me at my email id [protected]@gmail.com

                            Regards
                            Ali kandari
                            Jul 8, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Jun 06, 2017
                            Updated by Dharmendra Kandari Nsui
                            Dear sir/madam

                            i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected] on my email id mentioned above.
                            thanking you

                            regards
                            Ali
                            Verified Support
                            Jun 07, 2017
                            Airtel Customer Care's response
                            Dear Dharmendra,

                            This is with reference to your post dated 6 June2017 .

                            Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                            However, incoming call details cannot be provided due to unavailability of the same with us.

                            Regards,

                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              SINGH RAJENDRA KUMAR
                              from New Delhi, Delhi
                              Jun 6, 2017
                              Resolved
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                              Resolved

                              Address: Pali, Rajasthan, 306902
                              Website: [email protected]

                              Please provide me airtel mobile prepaid number statements of [protected], [protected] for may 2017 to my mail id [protected]@gmail.com, as i have been receiving calls from frequent unknown numbers. Some call are silent and some are replied in rude n abusive language... When i call back to the numbers, some mobiles are switched off and some owners say the did not make any call... Plz provide me the statements for may 2017 for may 2018, immediately
                              Jul 7, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 06, 2017
                              Airtel Customer Care's response
                              Dear Mr. Singh,

                              This is with reference to your post dated 6 June 2017.

                              Please use our call manager service to manage such unsolicited calls.

                              Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service

                              You may also report this to law enforcement authorities.

                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                V
                                Vinodh Ramasubbu
                                from Bengaluru, Karnataka
                                Jun 6, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560087

                                I have not activated what ever you call as celebrity wellness mall. And you have been deducting amount from my account without my knowledge. I see now a reason why people are switching over to Jio. My mobile number is [protected] (Pre-Paid).
                                Refund the amount that has been deducted for this untold service. I would need an an answer to why do you initiate a service without the knowledge of your customer.
                                Jul 10, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 07, 2017
                                Airtel Customer Care's response
                                Dear Vinodh,

                                This is with reference to your post, dated 6 June2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  A
                                  aaravaryan
                                  from Noida, Uttar Pradesh
                                  Jun 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: www.airtel.in

                                  My number [protected] (Postpaid) had relationship number [protected] for maharashtra circle. From pune i shifted to delhi permanently but continued with you despite facing the network related issues. Even after making the several complain issues were not resolved. After taking decision for porting service, your retention team called me and promised of solving network issue along with a plan of rs 349 with additional benefit of 5gb of data for 6 months. Since airtel is known for its commitment i trusted and did only circle change with a promise of continuing with the same plan.
                                  Port happend on 1st june after which i lost my previous 13 gb of data and instead of rs 349 plan 499 plan got activated. Even after making the numerous call to the customer care i got only false commitment but not result. I didn't expect like this from a big brand, giant and number 1 company in indian telecom industry. Now i feel like very much harassed and cheated if i be with airtel
                                  Jul 12, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 06, 2017
                                  Airtel Customer Care's response
                                  Dear Aaravaryan,

                                  This is with reference to your post, dated 06 June 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jun 11, 2017
                                  Airtel Customer Care's response
                                  Dear Aaravaryan,

                                  This is with reference to your post, dated 06 June 2017.

                                  We tried calling you multiple times to get additional details to enable us to address your
                                  concern.

                                  However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    K
                                    Kunwar Ashwin
                                    from Delhi, Delhi
                                    Jun 6, 2017
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                                    Address: Kota, Rajasthan, 324005

                                    I recharged my phone with 999 on 20 may it should last 28 days but the free calling system is not working anymore!!! Airtel is a fraud this is not the first time!! And when i tried to talk to customer care!! They have hidden the customer care number so deep no 1 can fine it!! Thats enough ask them to solve my problem or refund my money!!!
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                                      S
                                      SAIBABA YADAV
                                      from Nathdwara, Rajasthan
                                      Jun 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500055

                                      I have registered for airtel secure plan for rs 49/- as monthly renewal plan to secure
                                      My phone, if any physical damage happens to my phone unfortunately, then i can climb it, its been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of may
                                      I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to my carelessness. What a rubbish statement ever...

                                      May i request you to look into concern as after 10 days of rigorous follow up i could register my claim and after 10 days of picking the device, i have been told that claim is rejected. I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

                                      Hoping to hearing from you soon.
                                      Jul 20, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 09, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Yadav,

                                      This is with reference to your post dated 06 June 2017.

                                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jun 19, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Yadav,

                                      This is with reference to your post dated 06 June 2017 .

                                      We tried calling you multiple times to get additional details to enable us to address your concern.
                                      However, there was no response.
                                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      dear friends plz dont use airtel secure its completely waste of money . i did for my handset... After my handset got damaged the insurance was not claim to my handset and the answer was given by them was so stupid from airtel customer care. airtel customer care executive was asking me why don"t u take care of your handset because of that only your phone got damaged, for this reason we don"t provide insurance. i am asking only one question if i they want me to take care of my handset with that so care, then y the hell i should invest my money on insurance called airtel secure.
                                      I have registered for airtel secure plan for rs 49/- as monthly renewal plan to secure
                                      My phone, if any physical damage happens to my phone unfortunately, then i can climb it, its been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of may
                                      I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to my carelessness. What a rubbish statement ever...

                                      May i request you to look into concern as after 10 days of rigorous follow up i could register my claim and after 10 days of picking the device, i have been told that claim is rejected. I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

                                      Hoping to hearing from you soon.
                                      Reg.
                                      Durgesh Sharma
                                      Alwar
                                      मेने एयरटेल मे एक साल पहले मेरा मोबाईल इंश्योरेंस किया ओर जब एक साल होते ही कुछ दिन पहले मेरा मोबाइल का स्क्रीन टुट गया ओर मेने कंपनी मे किलम के लेये अप्लाई किया तो कंपनी ने मेना कर दिया ओर कहा की अब हम सही नही करा सकते ।

                                      भाई आप सभी से निवदन हे आप इस से बचे ।

                                      दुर्गेश शर्मा
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                                        A
                                        Adarsh Murali
                                        from Mangalore, Karnataka
                                        Jun 5, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi
                                        Website: www.airtel.in

                                        In airtel my application it is showed 70 day of validity for recharge of 399 rupees with 1gb/1 day and free call to any network. After recharging one cheating message came that my validity is only for 56 days. Its cheating. I did this recharge only by seeing validity.
                                        Take action against airtel

                                        I need refund or extend my validity of offer as showed in airtel my app. Ie 70 days
                                        Jul 10, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 09, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Murli,

                                        This is with reference to your post dated 05 June 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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