Airtel Complaints & Reviews

I received message on early morning of 08.06.2017 that `lifestyle' service and `fashion and glam' activated on my mobile no [protected]. These services automatically activated without my wish and amount getting deducted on daily basis for fashion and glam @ rs.5 and for lifestyle service @ 35 for 7 days starting from 8th june 2017. I have requested so many times but getting message daily for being charged.

Hi sir,

I have requested for name transfer of my airtel number from my sisters name to my name in airtel showroom on 10rd jun. I have submitted the id proof and aadhar proof. Hence the airtel showroom executive gave me a new sim with my same number. After two days old sim got deactivated. As per process, with the new sim i have to call 59059, but when i tried i could not make a call. I am not able to call any other network. I have tried making a complaint from my alternate to [protected]. I dint get the satisfiable answer. Its been 7 days, still my number not activated. Please activate it asap.

My name is sumit chaudhary.. I live in meerut (Up).. My airtel postpaid number is [protected] which is on my mom name (Urmila devi)... The issue is - 4 month before my monthly plan was 149rs... I was change my monthly plan to 545rs with 1000rs internet booster... Then after using one month i visit to nearest airtel store for regarding changing my plan again to 149rs.. Because i don't like 545rs plan... Then airtel store employee said that i'm sending a mail to airtel regarding your plan change request and your plan will be changed in within 24 hours... Then after one month my bill was generated and which is 1800rs... I was shocked still my plan has not been changed... Then i again visit to same airtel store for regarding this issue... I ask them for this issue... They said your plan still not changed we are tried and send email regarding your plan change request but we don't know why your plan has not been changed... They said wait for 2-3 days again we are trying to change your plan... I left from there and starting to wait... Again next month bill has generated and which is again 1800rs... Now total bill is 3600rs.. Now again i'm surprise.. I'm only using this number for incoming call and why they not changing my plan... What to do... Then i again visit to the airtel store... Then they said your plan has not been changing to 149rs monthly plan.. We send so many email to the company regarding your plan change issue but there is no reply from the airtel company we are sorry... You have to pay your bill which is 3600rs... Now you have to pay 2600rs and we will give you waiver of 1000rs... Than i paid 2600rs to the store.. They said your bill has been paid now definitely your plan has been change to 149rs per month for sure... Then i decided to port my airtel number to vodafone... I port my sim to vodafone but its not be port... I call vodafone regarding this port issue and they said this issue not from our side its from airtel side because you have 1000rs outstanding bill amount which is not paid by you to the airtel... Now again i'm shocked and i was call to airtel customer care n they said your 1000rs waiver still not giving you.. We don't know why... Please visit to nearest airtel store... I visit 4th time to airtel store again airtel store employee said we don't know why again and again this kind of issue happening with you.. We are extremely sorry for this.. Store employee said please contact to airtel customer care and registered your complaint against this issue.. They will definitely solve your problem.. I did so many calls to airtel customer care and registered so many complaints from the last month.. But they are not listening to me... My problem is still here... I'm mentally harassed by this company... Now my current bills has been generated which is 545 rupees... Now total bill is 1545 rs... What to do now... They are not changing my plan from the last 3 months... They are not give me the waiver of 1000rs which is they promised me... Now they send me another bill... Sir please help me... Its my humble request to you... Kindly provide me waiver of 1000rs from the airtel company and change my plan to 149rs or if they are not changing my plan then remove my outstanding bill amount i want to port my number to vodafone...

Please help me as soon as possible... Its my humble request..

My last airtel registered complaint no. [protected]

My current contact number is [protected] arrange call back on my this number.. Thank you

सर,
यहां नेट इतना धीरे है कि पेज भी ठीक से नही खुल रहा हैा यहां पर 400 मी में टॉवर है वहां से प्राबलम है 1 माह से अधिक हाे गया हैा वेब साईड टीक से नही खुल रहा हैा यह करीब 1 माह से उपर हो गया है ऐसे ही वेबसाईड खुलता हैा

Hi - i am from chennai. I have an airtel connection since 2013. Last 15 days, i was facing frequent disconnection and subsequently i have raised a complaint. But the complaint is pending for more than 15 days without any proper resolution.

After visiting my place by the technical guys, my phone is also not working. Also speed of my net is 250 kbps against 2 mpbs.

Technical guys are not smart enough to solve this problem quickly.

Really fed up with airtel service.

I have recharged for 249. It shown unlimited calls and 4gb net for your number in myairtel and i have recharged that. But that pack is not working for me.. I asked customer care but they replied very badly. My 249 rupees gone and previous month 20 rps i have recharged it also gone not credited. I hate airtel and i curse airtel owner. If you getting money by cheating middle class customers surely you will pay for this and my number is [protected]

I have applied thrice for new b.b connection but no action taken so far. My request was allocated to airtel field officer at karnal-haryana sh.shushant.He has collected reqd. documents from me on[protected] & had promised to get new b.b. connection installed at the earliest but sorry to mention that till today the 20th june no action has been taken .I have contacted him four times on his ph. [protected] but no use except assurance.

I got my airtel mobile number recharged for rs244 via paytm which was supposed to give me unlimited calling for 28 days. But there was no confirmational message from the company... However on the recharge not working, i called customer care, who said that since i was on roaming and my home network was rajasthan, this offer would only work over there... I am a student in rajasthan and cant afford more than 300rs/month on phone bill... Now this recharge was wasted and i got no benefits off of this recharge... If this offer wasn't available on roaming, then why am i receiving such offers while roaming.. I need to get a recharge for same amount on talktime, but there is no such option or refund

Hi,
This is mrs. Padma gupta having airtel prepaid connection no. +91-[protected]. I lost my mobile just an hour ago, hence i request airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Padma gupta
Alternate contact no - [protected]

I would like to report an instance to “airtel” that i have requested for a broadband connection on airtel website. 2-3 people from airtel were calling me for a connection. Some of them are calling from mobile number and some from landline. I approximately got 12 calls in a day and got frustrated and told one lady that i am already in touch with a guy who is coming on sunday to pick up the documents because i am unavailable at home on working days. Finally one guy came to pick the documents on sunday and filled the form and took inr 1000 and provided a receipt in lieu of filling the document. Now i got a call on monday from airtel which is 10th april’17 and one guy has informed that there is no feasibility in area and they won’t be able to install connection in my area. I have started asking few questions from this guy who was claiming to be from airtel was highly rude and said your money will provided to you in a ridiculous manner and disconnected the call. Now i have no clue to whom i can speak and inform about the same because both the guys are called “pawan-[protected] & manish [protected]” are not attending me. I have spoke to someone in airtel care they said receipt is not valid and no one is able to track the same.

I have already informed that guy that there is not feasibility in the area and he said he will get the creative improvisation done to provide better services. I have been associated with airtel since 8 long years and always recommend my people to go with airtel. Why this fraud has been done to me for what reason. Why airtel has hired such fraudsters. My trust for airtel is on stake now and don’t know if should be in relationship with airtel or not. This was one my first and last bad experiences and i hope that someone will read this email and this will not happen to anyone else in future.

If i will not get any resolution to above request then surely i will file a legal complaint against the airtel and those fraud boys to give them a lesson.

Attached are the documents for future reference.

I have a airtel postpaid no. From delhi circle, a corporate connection. Now i moved from delhi to pune and requested a circle change after going to a airtel store (Magarpatta city, pune) and submitting all the required documents. They said that i'll not take more than week and provided me another sim. I completed all this formalities on 20th of may, 2017.

After that i did the multiple followup with the person in airtel store (Magarparrata city, pune), but no update till now. Calling customer care doesn't help as there is no request from airtel store. I went there again and they told me within a week it will be done, but nothing till now.

I'm in roaming and paying the bills (As postpaid connection) without using the services. I never though such rude service from airtel. Please take a look into this on priority otherwise i' have to port my no to another service provider.

Hi, from june 13 th 2017 we (My colleagues) in electronic city phase 2 are facing network issue (No 2g/3g internet access and also frequently no airtel service between 10 am to 5 pm. One day its ok but daily its not ok so please provide smooth network for the same. We would like to enjoy the service / support from airtel so please do the same asap.

Sr76522775 and sr76464224

Its again same old # from you. You continue to shamelessly provide false updates.

I am in the affected location today. I reinserted the sim, reset the device, tested the services and its still the same. It took 30 minutes of continuous attempts to load the google homepage and the speed on the so called indiaâ¿s fastest 4g connection is 0.03 mbps.

Itâ¿s been 55 days since i raised the complaints and you did nothing to resolve the issue. You have promised `nâ¿ number of times of onsite support but never sent an engineer.

55 days and no steps taken shows how freaking irresponsible, obnoxious, unprofessional and incompetent you whole team is.

I m using samsung j7 prime... Which is dual sim... Sim 1 is for airtel and sim2 for docomo... When i keep 3 sims there is network.. I need to wait till i get the network to call anybody... I only use airtel to make a call... Docomo is permanent number.. Which i have to use for office use... Please resolve the issue as soon as possible.. Why there is no network in my phone when 2 sims are active

My mobile no is — [protected], yesterday 5:37 am, i am recharge on airtel apps throw my debit card the mobile no-[protected] recharge — 149/- showing.. Thank you. Your airtel mobile online recharge of 149.0 is processed successfully.. Ref no[protected], but not still not recharge my no -[protected], i am try to contact with airtel customar care but not possibe. Because interface is very complicated, no body should contact contact with them, then i make a complain with ref no-pr[protected].. This not accaptabe airtel. But still not responding.

Airtel - very disappointed customer services. Good bye airtel. Wait for my case for the time i have wasted for you guys and for the frustration caused by you. It's been more than 20 days no one cares about prepaid customers recharge. I have recharged my number more than 10 times with 349. It failed everytime. But one time i was able to recharge. But the recharge pack not applied. Checked with customer care. No one has a clue where the money went. Every time they promised to give refund. But it never happened. End of the i couldn't​ recharge. Then why should i use airtel. Ticket number raised conrc[protected]. Is there any one cares???

I purchased voucher card of rs.25 but the pin number has been damaged while scratching. Please give me secret pin of this card on my e-mail id or recharge on my number [protected]@gmail.com
My mobile number and recharge card details is given below:-

Mobile number: [protected]

Serial no. Of recharge card:-[protected]
My airtel no. Is:- [protected]

I am using my airtel prepaid number [protected] from the past 8 years. My average recharges are approx rs. 1000 per month. Airtel blocked my contact suddenly without any info. I called customer care and contacted outlets but of no use. What can i do to get my number? My alternate contact no. Is[protected]. Can i solve it through trai or consumer forum or someone else??

Hi
I am soumyjit using your post paid connection for last 5years, no-[protected].in your advertisement you show that airtel network is best network between other network provider proved by some company. Recently i change my address & move about 200mtr far away from old address & i am unable to access 4g network. Your ccare executive inform me that there is no 4g connection. Kindly solve the issue or please stop the add where you shown your network is best & we get it from everywhere in india. Otherwise you loose trust from a customer & i shall move to other network provider.
Ps: my wife & father use other connection but they don't face any issue.
Regards

I have complained in written and tried to submit written application of complain to airtel customer store (Sunny tower, jaipur, rajasthan), but manager denies to take complain and also she is still unable to resolve complain.

Details of complain are in image

Also tried to register complain to airtel customer care (198), but there also she customer executive denies to register complain.

Complain number :76869020

She promise a call back from her senior
Call back request number :[protected]