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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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R
Riyaz Shaikh1
from Mumbai, Maharashtra
May 20, 2017
Resolved
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Resolved

Address: Nashik, Maharashtra, 422101

Dear sir

Im port my no. [protected] from bsnl to airtel & same day im recharged with amount rs. 349 but unfortunately im getting only 1gb of 4g data.

Due to this im contacted with customer care but they says that the offer of 1gb per day not applicable for this no. [protected].

The offer is existed so why im not getting this offer on my no. After recharged the same Amount.

Please look into query and give me the benefit of 1gb per day data.

Regards

Riyaz shaikh
Ph. [protected]
May 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 20, 2017
Airtel Customer Care's response
Dear Riyaz,

This is with reference to your post, dated 20 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 28, 2017
Airtel Customer Care's response
Dear Riyaz,

This is with reference to your post dated 20 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    rakesh.residence
    from Noida, Uttar Pradesh
    May 20, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110049

    Hi,

    I'm writing this email as your on the call representatives have not been able to resolve my issues/queries regarding my family plan.
    Also, because my phone is currently barred to make outgoing calls.
    And, this would be a “kind” of written complaint & hopefully would have some kind of record as the verbal calls are either mismanaged OR never given heed to at “Airtel”.

    Issue :
    We have a family plan of three phone#s. I.e. “XXXXX XXX25”, “XXXXX XXX10” & “XXXXX XXX10”.
    But of late we are getting separate bill for “XXXXX XXX025 + XXXXX XXX10” and separate bill for “XXXXX XXX10”.
    This should never have happened DESPITE of verbal confirmations.
    I however do know why this MIGHT have happened for which you need understand history as below….

    CALL# 1
    I called Airtel…approx 3months back asking them to remove me from Family plan.
    The reason for my request was that my friends who had stand-alone phone#s were getting better deals from Airtel.
    And, I was told that I can’t avail this since I had family plan.
    The process to de-link my phone# was so complicated that I told the person on phone line NOT to change the plan & keep it as it is.

    CALL# 2
    The next month I paid the phone bill as usual BUT phone# XXXXX XXX10 was disconnected.
    Upon enquiring I was told that this number has been removed from family plan.
    I told them that this is not the case & I had changed my request.
    And told them to join the number again to “my family plan”.
    I was told that I should first pay that months bill which I remember some 500 odd rupees & for future it will part of the plan again.

    Subsequent to above the next month I feel was clubbed together & as paid only 1 time for all 3 numbers.
    This month however again there are separate bills for "XXXXX XXX025 + XXXXX XXX10” and separate bill for “XXXXX XXX10” !!!

    I REQUEST YOU TO PLEASE LOOK INTO ABOVE & TELL ME WHAT HAS HAPPENED.
    WHY ARE ALL MY REQUESTS NOT GIVE HEED TO ??
    YOU SHOULD HAVE MY TELE CONVERSATIONS IN YOUR SYSTEM.
    I NEED A SOLUTION AS I'm NOT GOING TP PAY SEPARATE BILLS DESPITE OF MY MANY DISCUSSIONS.

    AWAITING FOR AN EARLY RESOLUTION TO ABOVE AS I’M PUTTING THE PAYMENT ON HOLD FOR THIS.

    Best regards
    Rakesh
    Jun 28, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 20, 2017
    Airtel Customer Care's response
    Dear Rakesh,

    This is with reference to your post, dated 20 May 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    May 25, 2017
    Updated by rakesh.residence
    Till date no resolution.
    Got calls from appellate & after repeating myself to 2 different persons..i was told that complaint has been escalated.
    New invoice is also raised BUT no solution to old one.
    Have called Airtel helpline multiple times & have repeated myself many times ONLY to have a new person hear me repeat my ordeal with assurance that it will be solved BUT how ?? No one has an answer.
    No empathy & out going is barred for last 3days !!
    May 25, 2017
    Updated by rakesh.residence
    There is no mechanism in place at Airtel to resolve customer complaints in a timely manner.
    No single point person...each time a new person.
    They should close the airtel helpline as they offer no help !
    May 26, 2017
    Updated by rakesh.residence
    got a call yesterday evening from appellate saying that issue will be resolved today.
    Still waiting !
    Verified Support
    May 28, 2017
    Airtel Customer Care's response
    Dear Rakesh,

    This is with reference to your post dated 20 May 2017.

    We tried calling you multiple times to get additional details to enable us to address your
    concern.

    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      R
      Ramanaiah Kathi
      from Udupi, Karnataka
      May 20, 2017
      Resolved
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      Resolved

      Address: Dharwad, Karnataka, 0836580011

      Dear m/s airtel i hase dual sim of airtel i have noticed that my mobile no [protected] is not functioning. This i came to know when i wanted to recharge with rs 250. Pl revive my mobile immediately. Thank you. You can contact me on [protected]. Lack of service is causing be lot of business loss. Kindly revive service to my mobile no.[protected] at the earliest
      Jun 28, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      May 20, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 20 May 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      May 28, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 20 May 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        Sunirmal Karmakar
        from Siliguri, West Bengal
        May 20, 2017
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        Address: 768017

        Sir, it will be highly beneficial i[censored] could kindly look onto my number [protected]. its deactivated and new 4g is not activated. i have been having a royal trust on airtel. but one blink and all goes upside down. its been my authenticated number kindly look on to it. i believe.
        my number [protected]
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          A
          amitnayak22
          from Indore, Madhya Pradesh
          May 20, 2017
          Resolved
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          Resolved

          Address: Indore, Madhya Pradesh, 452001
          Website: airtel

          Company claiming that they have a open network with best internet connection, for me it proved out to be a myth.I am using airtel from veyy long time but past couple of days i am experiencing worst connectivity, call drop and poor internet connection.
          There is no medium to talk with the executive which makes the thing more suspicious as if airtel only want to earn money from the customer indifferent to the complaint and the problem, what customer is facing while using airte
          Jun 28, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 21, 2017
          Airtel Customer Care's response
          Dear Amit,

          This is with reference to your post, dated 20 May 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          May 28, 2017
          Airtel Customer Care's response
          Dear Amit,

          This is with reference to your post dated 20 May 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            P
            paramsinghvc
            from Noida, Uttar Pradesh
            May 20, 2017
            Resolved
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            Resolved

            Phone number: [protected]
            This has happened the second time in this year that my account balance has been deducted to a large number that I can't stay silent now. Earlier this year in march, some "Games Hub" service got activated and charged ₹25 without my knowledge and this time around ₹270 has been deducted since May for some "Top Doctor" Service. This kind of fraud had been happening with Airtel years ago that you used to deduct your customers money like this. And I had switched to other networks after that. Now that it's happening again, I won't give a second thought porting this number or getting a new number too.
            You're just losing the trust of your customers by doing such unethical trade practices. Very disappointed with Airtel!
            Jun 28, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 21, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 20 May 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            May 28, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 20 May 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              V
              VJ Nautiyal
              from Aligarh, Uttar Pradesh
              May 20, 2017
              Resolved
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              Resolved

              Address: 248001
              Website: Www.consumercomplaint.in

              In November I purchase a postpaid plan of 549 in number of [protected] and in January my phone was stolen by some were and i complaint to the police i have a copy of this but today I have call on my alternative number from Meerut cell and he says that I have a court samman from advocate Mr bist from dehradun, the payment due for my no.is just Rs 1654 then I say to advocate that I have no information about it then he say I have to take legal action about for you
              I think this is bed news for Airtel company for further business in I am the college ex political person... .but actually I use 3 more no. Of your airtel company is want to settlement of it or I have to take 3new connection for other company...
              Pls do something otherwise you have to lost your valuable customer like me
              Thankyou
              Vijay Prakash
              Dehradun
              [protected]
              [protected]
              Jun 28, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              May 20, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 20 May 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              May 28, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 20 May 2017.

              We tried calling you multiple times to get additional details to enable us to address your
              concern.

              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                avinash_themighty
                from Hyderabad, Telangana
                May 19, 2017
                Resolved
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                Resolved

                Always getting disconnected.

                Address: 500032

                Since from 4 months there is no proper network for my number. Always my calls get disconnect while on call. Even internet is always slow. I am paying for 4g services but I am receiving 2g speed. While some one calls me the calls are get disconnect in the middle of the talk. People are yelling me thinking that ended the call, but they don't know it is my airtel network problem.
                Complained regarding this in twitter. Airtel customer care...
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                R
                rasco
                from Bengaluru, Karnataka
                May 19, 2017
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                Airtel is now becoming fraud company,
                they are activating various VAS service regularly and deducted money
                without any consent.I want my money back
                I am airtel fan since 7 years but now it is the worst
                I repeat worst company.
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                  M
                  Mahima Verma (Gkp)
                  from Delhi, Delhi
                  May 19, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110078

                  I have re-issued my airtel sim card day before yesterday, but the messages are not coming, as well as the *121# is also not working. Hence, I'm not able to check balance as well as the messages. So i even not able to see the otp password when I've to verify for urgent work

                  My no. is [protected]

                  It's really urgent, I have to pay bills and use the OTP, and for the various other account confirmation, I need the SMS services to work.

                  Though my calling services are working and I've sufficient balance on my account too.
                  But sms services are may be disabled.
                  Please check

                  Please respond ASAP
                  Jun 28, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 20, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 19 May 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  May 28, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 19 May 2017.

                  We tried calling you multiple times to get additional details to enable us to address your
                  concern.

                  However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    B
                    Bikesh17
                    from Lakhimpur, Uttar Pradesh
                    May 19, 2017
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                    Address: New Delhi, Delhi, 110046
                    Website: www.airtel.in

                    I have subscribed for airtel secure plan in which my cell phone is covered from the accidental damage and from the viruses now my phone's screen got broken and they are not giving claim after submiting all the documents they are saying its not case of accidental damage its a case of negligence
                    Same with me as well. They rejected the claim after they got the estimation from the service center. They only approve if the repair cost is few hundreds. Else they tell the same reason and reject the claim. Don't subscribe for Airtel Secure. It is the pure scam.
                    Same happen with me as well.
                    Seems Airtel Secure is a scam.
                    What they mailed...for my Device Claim – Service Request # 2124058...

                    We regret to inform that your device claim has been rejected by the insurance company due to Improper handling | No proper care of handset has been taken by insured to safeguard the property..

                    It's all making money ...nothing else.
                    Same happen with me as well.
                    Seems Airtel Secure is a scam.
                    What they mailed...for my Device Claim – Service Request # 2124058...

                    We regret to inform that your device claim has been rejected by the insurance company due to Improper handling | No proper care of handset has been taken by insured to safeguard the property..

                    It's all making money ...nothing else.
                    Airtel Secure is a complete scam. After sending my device and all the documents, all I get after 10 days is this message "We regret to inform that your device claim has been rejected by the insurance company due to Improper handling | No proper care of handset has been taken by insured to safeguard the property.".

                    Airtel if you are listening, you need to fix this stuff otherwise face the consequences.
                    Get lost Airtel
                    Airtel has rejected my claim today citing "improper handling"
                    Even same with me. I am not going to leave them. Everyone call customer care and ask the explain about kids add, airtel promise and all
                    Sujith Murarisetty's reply, Jul 26, 2017
                    Service Request 2151891

                    Dear Sujith Marisetty,

                    Warm Greetings!

                    We regret to inform that your device claim of Rs.4838.0 has been rejected by the insurance company due to Improper handling | No proper care of handset has been taken by insured to safeguard the property. .

                    For any assistance, please call us at 121 or write to us at [email protected]

                    Thanks,
                    Team Airtel Secure
                    Then What is the meaning of tacking insurance. No one likes to face consequences for 15 days.
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                      D
                      Devendran Mani
                      from Bengaluru, Karnataka
                      May 19, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560093
                      Website: airtel

                      Airtel tortures its customer through marketing calls. I got repeated calls on the same item. I called customer care and asked them to disconnect. But disagreed to disconnect, again continued to talk about their products. Complete nonsense. I do not know how to get away with this airtel.

                      If any airtel representative reading this message, respond back.

                      Complete atrocity by airtel.

                      Do not go with airtel..
                      Jun 20, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 20, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 19 May 2017 .

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        A
                        Alok271984
                        from Gurgaon, Haryana
                        May 19, 2017
                        Resolved
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                        Resolved

                        Address: 843125

                        Dear sir,

                        My airtel sim had lifetime validity.in may it just stopped working and the mobile status shown sim card registration failed from last 15 days.
                        It is my permanent no. For the last 10 years and prepaid balance is rs. 34, 000/- approax. All my contacts are on it.
                        I continuously trying to airtel customer care, they were not proper respond and there receiver told me that my mobile number has been deleted from their list and they cannot activate the no. As it is not used for long. But this no. Has been allotted to someone else. How can you issue this phone no. To someone else i am a permanent user of yours.
                        What of the loss i had incurred as all my clients have that no?

                        Sir it is highly requested please allot my existing no. To me……

                        I will be highly obliged to you for this act of kindness and thanking you in anticipation…..

                        Thanking you.

                        Yours truly
                        R k pathak
                        Ph :- [protected]
                        Jul 5, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        May 22, 2017
                        Airtel Customer Care's response
                        Dear Mr. Pathak,

                        This is with reference to your post, dated 22 May 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        May 22, 2017
                        Updated by Alok271984
                        Dear Airtel Team,
                        What time taken for activate my sim. Already 18 days gone. Please activated my sim as soon as earliest.
                        Thank u.
                        Regards,
                        R K Pathak
                        [protected]
                        May 23, 2017
                        Updated by Alok271984
                        Hello Concern Team,
                        I am waiting for your response.
                        Verified Support
                        May 28, 2017
                        Airtel Customer Care's response
                        Dear Mr. Pathak

                        This is with reference to your post dated 19 May 2017.

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jun 04, 2017
                        Airtel Customer Care's response
                        Dear Mr. Pathak

                        This is with reference to your post dated 19 May 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          R
                          Rajsekhar93
                          from Mumbai, Maharashtra
                          May 19, 2017
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 603103
                          Website: airtel.co.in

                          I am using Airtel Prepaid Sim [protected] since 2015.
                          I have moved in new place in Chennai where I get not even a signal. I have raised complaint for the same many times, but Airtel didn't do anything.
                          Recently I have new problem facing with Airtel is I don't even get a signal in good network area in Chennai. I have raised complaints many times to them, but no response from there side.
                          My Complaint number: CBNRV[protected] and it was raised on 17th May 2017, They told they will solve it in 24hours. 24Hours haves passed and not even a response from Airtel as they have told me they will definitely get back to me after 24Hours.
                          I think if I write here, I can get correct solution for my problem.
                          Jun 28, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          May 20, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 19 May 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          May 28, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 19 May 2017.

                          We tried calling you multiple times to get additional details to enable us to address your
                          concern.

                          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            V
                            viswanath.n
                            from Proddatur, Andhra Pradesh
                            May 19, 2017
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500090

                            Till last month every two weeks use to have this issue repeatedly, one month it worked fine, on Wednesday (17-May) got disconnected for 5- 6 times with the span of 30 mins, raised complaint against it.

                            Wednesday it worked well after that, next day some technician visited, completely screwed up broadband and phone as well, till not ( i.e., Friday) no resolution.

                            is this the way Airtel suppose to work.
                            phone: [protected]
                            Jun 25, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            May 20, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 19 May 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            May 25, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 19 May 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Apr 09, 2019
                            Updated by viswanath.n
                            this is still I am facing.. I am tired of complaining and follow up with the customer care, still no conclusion or resolutions, if you look at complaint that I have raised you will com get know.. is AITEL REALLY WORKING TOWARDS CUSTOMER SATISFACTIONS?
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                              R
                              Ritvik Ojha
                              from Bengaluru, Karnataka
                              May 19, 2017
                              Resolved
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                              Resolved

                              Address: 560066
                              Website: Airtel.com

                              My airtel no. Is [protected]. I recharged with 399 plan on 25th april, 2017. I got this plan from best offers on airtel app, according to this plan i will get free outgoing calls on all the networks across india for 56 days also i will get 1gb data per day for 56 days.

                              But after recharging when i check my account details on myairtel app, i saw that my data plan will expire on 22nd of may (I. E. Only 28 days not 56 days).

                              Soo for query i call airtel customer care, and airtel executive told me that you will get free outgoing calls for 28 days only and data for 56 days. After hearing that i am so disappointed and told airtel executive that according to the plan i must get free calls and free data for 56 days, but she didn’t agree.

                              So i am lodging a complain here.
                              Jun 28, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              May 28, 2017
                              Airtel Customer Care's response
                              Dear Mr. Ojha,

                              This is with reference to your post dated 19 May 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              It is disgusting to let you know that you have learned now only debiting cost.a/c in sincerely it is very pathetic without my permission and request you have deducted in name o[censored]seless service which I never intended to use something went wrong
                              Hi Team,

                              My sim was damaged, so got new sim from Airtel Bommanahalli store on May 16th, it's been 5 days and my sim is still not activated, highly irresponsible behavior from your Airtel Staff, they have not submitted documents as per Airtel customer care.

                              Why do you guys need 5 days to activate a duplicate sim, really disappointed by your Airtel service.
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                                S
                                shubham dehariya
                                from Delhi, Delhi
                                May 19, 2017
                                Report
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                                Address: 620009

                                I am not able to send or receive message from my no. [protected] from yesterday due to this I am not even able to log in airtel app n bank otp n all kindly solve it as soon as possible
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                                  A
                                  Ajinkya Khati
                                  from Bengaluru, Karnataka
                                  May 19, 2017
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                                  Address: Nagpur, Maharashtra, 440010

                                  HI,
                                  This is ajinkya Khati from Nagpur. I lost my mobile phone on 17th May & I need to block my prepaid number [protected] asap.
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                                    S
                                    senthil mag
                                    from Chennai, Tamil Nadu
                                    May 19, 2017
                                    Resolved
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                                    Resolved

                                    Address: 641004

                                    Complaint registered on 2016 September indoor coverage i am using 4 airtel no no 3g and 4g connectivity and also maximun signal strenth i low and no in not reachable if come out of home no issues every thing is working frequently made complaint airtel person directly come and inspect and accepted its airtel complaint we will install addition tower the same confirmed by customer car still now no response and solution several follow ups made [protected] and [protected]
                                    Jun 28, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 28, 2017
                                    Airtel Customer Care's response
                                    Dear Senthil,

                                    This is with reference to your post dated 19 May 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      M
                                      Mayank upadhyay0011
                                      from Raipur, Chhattisgarh
                                      May 19, 2017
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                                      Address: Indore, Madhya Pradesh, 452002

                                      Dear sir/madam
                                      I am requesting for my incoming and outgoing call details from 1-April-2017 to 1-March-2017 Please send me on my e-mail id my registered Airtel mobile number is [protected], registered name is kamalkishor, e-mail id [protected]@gmail.com
                                      I hope to receive a positive response from your company

                                      Kamal Upadhyay
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