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Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
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Airtel reviews & complaints page 1298

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G
gdrd1007
from Noida, Uttar Pradesh
May 15, 2017
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Address: Gurgaon, Haryana, 122002

My mobile & sim which no was [protected] missing some where it was not found by me.
May 15, 2017
Updated by gdrd1007
My mobile & sim which no was [protected] missing some where it was not found by me.
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    Y
    Yeswanthreddy Muppala
    from Bengaluru, Karnataka
    May 15, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560078
    Website: www.airtel.in/broadband-bill-pay

    I like to use airtel broadband services other than local networks, but airtel service is not. Applied the customer satisfaction. I applied to airtel braodband they failed to give connection and they ahven't refund my amount also which i paid for activation, it is almost more than 15 days i haven't get my amount. Applied refund through airtelrefund, no status about that yet. Horrible customer service, if we delay one day to paid bill they will fine 100 inr but they are not giving for our amount. Shame on you airtel. Failed to give connection and to refund my amount also
    Jun 23, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 22, 2017
    Airtel Customer Care's response
    Dear Mr. Muppala,

    This is with reference to your post dated 15 May 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      A
      amru1994
      from Gurgaon, Haryana
      May 15, 2017
      Resolved
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      Resolved

      False promises done on offers on porting number in airtel

      Address: Gurgaon, Haryana, 122022
      Website: www.airtel.in

      10 days earlier an airtel executive called me and told me that we have an offer on your number which for 499 in which you will get 23gb 4g data and unlimited calling for a month for lifetime. After i ported my number they are saying that the offer is not applicable anymore. They made me port my number from vodafone to airtel under false pretenses, so i want you guys to take some strict actions so that they should stop making fool of customers...
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      S
      shivamd765
      from Bansi, Uttar Pradesh
      May 15, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110013

      Respected airtel management.

      Sir, i got lot of wrong calls and missed calls to my airtel number. Please send me the incoming and outgoing calls list of my number for the last year (2009- jan to 2009- aug) months. Please send me the calls list of my number to my mail id as early as possible.
      My airtel prepaid account number is [protected]
      My email id is: [protected]@gmail.com
      Thanking you sir.
      Yours sincerely,
      Akhil dwivedi.
      Jun 23, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      May 15, 2017
      Updated by shivamd765
      Respected Airtel management.

      Sir, I got lot of wrong calls and missed calls to my Airtel number. Please send me the incoming and outgoing calls list of my number for the last year (2009- jan to 2017-may) months.Please send me the calls list of my number to my mail id as early as possible.
      My Airtel Prepaid account number is [protected]
      My email id is: [protected]@gmail.com
      Thanking you sir.
      Yours sincerely,
      Akhil Dwivedi.
      Complaint Stat
      Verified Support
      May 15, 2017
      Airtel Customer Care's response
      Dear Shivam,

      This is with reference to your post dated 15 May 2017 .

      Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

      However, incoming call details cannot be provided due to unavailability of the same with us.

      Regards,

      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      I have done recharge today of Rs. 345/- misunderstanding the plan detail. For this pls suggest me the necessary step i want my plan as unlimited calling with one GB data.
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        K
        Kuldeep Vashisth
        from Kachhwa, Uttar Pradesh
        May 15, 2017
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        Address: Palwal, Haryana, 121102

        Sir I m from village baghola district palwal haryana .. Sir there is only 2g network available in our network tower which is situated in our village but there is only 2g network works in mobiles last one year

        Sir please do something for 4g network
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          I
          iamdines
          from Morena, Madhya Pradesh
          May 14, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600030
          Website: www.airtel.in

          Hi,
          I filled a form in airtel to port my number from idea to airtel on April 22nd. I had paid activation fee of Rs.300 also in airtel. My number is [protected].
          The address proof verification was also done. But for some reason, the request was cancelled and closed.
          Now again they have asked to submit ID proof documents and photo with new porting number. I have provided. Till date they have not processed or activated airtel service for my number.
          This is very bad service from airtel. What is the use in paying the activation fee.
          I strictly request to activate the service to my number by processing the portability as soon as possible.
          Jun 21, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          May 17, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 14 May 2017 .

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          I have moved from airtel to vodafone last year. i want to open the EBill of Airtel of earlier period. i dont have the password message with me now and also dont remember the password now. request you to share the password at the earliest.

          sadanand.[protected]@gmail.com
          Airtel Customer Care's response, May 17, 2017
          Verified Support
          Dear Sadanand,

          This is with reference to your post, dated 15 May 2017 .

          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

          We look forward to receive the required details.

          Regards,

          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            K
            Kajol20
            from Hyderabad, Telangana
            May 14, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110001

            I got a call from the customer care executive of Airtel company on 13-05-17 at 10Am regarding porting of sim. I Agreed for porting my sim from Vodafone to Airtel right then because the executive told me that I won't need to go to the store for it. The sim will be delivered to my address. He asked me to message my details on this number-[protected] which I immediately did. After some time I received a call from this number-[protected] which was from the person who came to deliver me the new Airtel sim. He took ₹100 from me. After some time I realised that it was a postpaid sim while I had asked for a prepaid sim from them. I immediately called Them back but there was no response. None of those people received my call and when I called them from one another number, they received it then. He told me to go to an Airtel store and tell them my problem. He also said that I will not have to give them any more amount as I had already given it to him(the delivery guy) . But the employee there told me that they were not responsible for that money and they will charge me ₹130 for a new prepaid sim. I even tried calling that person again from the landline number of that store. He received it but as soon as I told him to repay my 100 bucks he cut my call and did not receive my call again. He even put my number in the reject list of his phone .
            I am totally disappointed from this kind of service from such a reputed company. The executive from store clearly refused to return me my ₹100 as according to him it was not his responsibility that I paid it to the delivery man of Airtel.
            I had to pay double amount just because I rusted the guy who called me and said that he was an Airtel company customer care executive. And as both the caller and the delivery man are not receiving my call, I am really angry and frustrated with this type of frauds that has been done with me. And the fact that this was from such a big company like Airtel is really annoying and unexpected.
            I want my ₹100, charged by the delivery man, back as soon as possible
            Jun 23, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            May 17, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 14 May 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              A
              akshayd94
              from Jammu, Jammu and Kashmir
              May 14, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110076
              Website: www.airtel.in

              I got a message regarding an offer and i recharged. They offered 42 gb for 28 days and they provided me with 3 gb instead. I had to let go my 1 gb per day for 70 days plan for this offer that said 1.5 gb per day for 28 days. And they just gave 3 gbs so i lost the 1 gb per day data for the remaining days along with another 39 gb that they promised with the offer. PFA the screenshots for the same.
              Jun 12, 2017
              Complaint marked as Resolved 
              So no mentions of the channel required to make the recharge in any of the offer messages and no refund was made. Bloody scammers.
              Airtel customer support has been notified about the posted complaint.
              May 15, 2017
              Updated by akshayd94
              Just to make it clear, check the screenshots, it was never mentioned that i'll have to recharge through the app only. It's not about the money, its about how you guys are cheating your consumers. Bloody Scammers!
              Verified Support
              May 17, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 14 May 2017 .

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                Abi Devil
                from Chennai, Tamil Nadu
                May 14, 2017
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                Address: 641604
                Website: www.airtel.com

                Airtel is cheating on data plans.. I have recharged for 349 which should give me 1gb data everyday ... Now after three days it says that I have only 500mb left untill 7jun ...
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                  A
                  aasif shameem malik
                  from Baramula, Jammu and Kashmir
                  May 14, 2017
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                  Website: www.airtel .com

                  Good evening airtel
                  my customer care service is not working from last couple of months.There is a problem in your system.I have complained it several times before but you are not taking it seriously.
                  Please take care of the matter.
                  Yours faithfully
                  asif shamim malik
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                    P
                    prabhu lal regar
                    from Gurgaon, Haryana
                    May 14, 2017
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                    Address: Ajmer, Rajasthan, 30901
                    Website: www.airtel.in

                    Dear Sir,

                    I have applied for porting the sim from airtel to vodafon before one month.
                    But don't port the sim card. So request to you Please help for porting the sim card. airel don't leave my sim connection
                    Porting Sim No. [protected]
                    PORT CODE- AI619285

                    Regards
                    Prabhu Lal Regar
                    contact no alternative . [protected]
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                      A
                      asthasingh129
                      from Agra, Uttar Pradesh
                      May 14, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560029

                      Hi, my number is [protected]. I had applied for a prepaid airtel mnp from aircel. My aircel is disconnected, however i am not able to activate airtel through 59059. I called to customer care so many times, they were not at all responding. After 2nd half hours finally they respond and told me that you can not activate your number through ivr if you are not in the same state. Can you please suggest. As this number is important for me to activate. Please help asap
                      Jun 18, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 14, 2017
                      Airtel Customer Care's response
                      Dear Ms. Singh,

                      This is with reference to your post, dated 14 May 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      May 16, 2017
                      Airtel Customer Care's response
                      Dear Ms. Singh,

                      This is with reference to your post dated 14 May 2017.

                      We tried calling you multiple times to get additional details to enable us to address your
                      concern.

                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Thanks for your response. As this is emergency and I have only one number, so can you please tell me till when I can activate my number through 59059.Because it's already one day passed and my number is not yet active.
                      asthasingh129's [Complaint's author] reply, May 14, 2017
                      Very poor service, not expected this kind of service from Airtel. Better to go with other n/w.
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                        B
                        Bhakti Prasad Padhy
                        from Mulki, Karnataka
                        May 14, 2017
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                        Address: Gajapati, Odisha, 761200
                        Website: ALL

                        Every time I connect My Divice with My airtel 4G hotspot, it connects but does opens any sights by just showing that "Please call121 to upgrade Your Plans.
                        Please help Me to solve this plan.
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                          G
                          Goutam rao
                          from Chennai, Tamil Nadu
                          May 14, 2017
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600037
                          Website: www.airtel.in/forme/home/needhelp

                          My issue is i don't receive any sms recently after i got a new sim.

                          I tried to contact airtel customer support earlier today as i was unable to reach them so i raised a query in their website. Moreover 198 is joke i don't see an option to speak with a human agent to get my issue resolved.

                          I have been told that i will be contacted by them within 2 hours. Its been already 4 hours and am still waiting for their response.
                          Jun 19, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          May 15, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 14 May 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          May 16, 2017
                          Airtel Customer Care's response
                          Dear Mr. Rao,

                          This is with reference to your post dated 14 May 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            Yamini918
                            from Vijayawada, Andhra Pradesh
                            May 14, 2017
                            Resolved
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                            Resolved

                            Address: Visakhapatnam, Andhra Pradesh, 531001

                            Hello sir,
                            I lost 3 digits while scratching airtel top up voucher.20/- i l give the details of top up voucher. Please credit the amount to my number [protected]. Or send those missing digits which appear as * below.
                            I need balance quickly. Please respond to my complaint as soon as possible here i can give all the details of that voucher.
                            Serial no:- [protected]
                            Pin:[protected]*4553
                            Card group:-10vu
                            Acp0217
                            Jun 14, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            May 14, 2017
                            Airtel Customer Care's response
                            Dear Yamini,

                            This is with reference to your post, dated 14 May 2017.

                            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                            We look forward to receive the required details.

                            Regards,

                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            May 14, 2017
                            Updated by Yamini918
                            My alternate number [protected]
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                              B
                              Bhargav Reddy Bhumireddy
                              from Giddalur, Andhra Pradesh
                              May 14, 2017
                              Report
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                              Lost sim, Reissue Sim with same number

                              Address: Anantapur, Andhra Pradesh, 515001
                              Website: Www.airtel.in

                              Hi team,

                              I lost airtel sim (andhra pradesh) along with my mobile during an incident. Number is [protected]. Pl Reissue the sim with same number and block the earlier one. Contact me on [protected] for more details.

                              Regards
                              Bhargav...
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                              Naguesh
                              from Raia, Goa
                              May 14, 2017
                              Resolved
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                              Resolved

                              Address: 403507
                              Website: www.airtel.in

                              I recently traveled to Switzerland due to which I had activated a International Roaming Pack of Rs. 2999 which said 250 Free minutes to India & Local. Even after activating the pack, Rs.1320 got deducted from my main account when I made calls.

                              After coming back to India when I called the customer care, they told me that you have made calls to local landline numbers due to which your money is deducted. But on their website they have mentioned Balance deducted without reason. When I told them that it is nowhere mentioned on the website that only local mobile calls are free, One lady from the customer care told me that " you should know that local calls are only local mobile calls. It is coomon sense", she says.

                              Hoping that my problem is resolved at the earliest and this company is stopped from exploiting customers in the future.

                              Name: Naguesh Naik
                              Mob. No. [protected]
                              Jun 16, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              May 14, 2017
                              Airtel Customer Care's response
                              Dear Mr. Naik,

                              This is with reference to your post, dated 14 May 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              May 15, 2017
                              Airtel Customer Care's response
                              Dear Mr. Naik,

                              This is with reference to your post dated 14 May 2017.

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                D
                                Drashan
                                from Bengaluru, Karnataka
                                May 14, 2017
                                Resolved
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                                Resolved

                                Address: 603103
                                Website: Airtel

                                I have recharged on 16/04/2017 with an offer o[censored]nlimited std, local and 70 gb for 70day's, recharged amount rs 399/-
                                But airtel not providing this offer to 70 days, they cut for 28 days. Airtel betrayal the common people.
                                Airtel promised to give 70 days. But after collecting money they not providing the same as they mentioned...
                                For me rs.399 is not huge amount but airtel make me betrayaled...
                                Airtel should understand, if not their goodwill goes down and people will say bye bye to airtel...
                                Jun 16, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                May 15, 2017
                                Airtel Customer Care's response
                                Dear Drashan,

                                This is with reference to your post dated 14 May 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  Vidula Ingale
                                  May 13, 2017
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                                  Address: Mumbai City, Maharashtra, 400018
                                  Website: Www.airtel.com

                                  Been 5 months since I'm using Airtel. When ppl using Airtel try to reach me it says the Vodafone number you are calling has been discontinued. I am trying to port my number since a month now and my SMS service has been blocked I am unable to send an SMS
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                                    RPSharma20
                                    from Vadodara, Gujarat
                                    May 13, 2017
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                                    Address: Karauli, Rajasthan, 322236

                                    I am trying to know about airtel unlimited offer. i tried to contact with customer care executive but i failed to contact him
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