Airtel Complaints & Reviews

I have done wrong recharge on my airtel mobile number through net banking.
Please reverse the transaction and do the needful.
I am attaching the details of transaction.
Wrong number: [protected]
Amount : 179
Correct number : [protected]
Transaction id : [protected]

There is very bad 4G network at my location. I get only 2 network bars. I have complained many times but didn’t get solution.

My airtel sim is not working in (UAE). I have even done a recharge of Rs. 455/- last week until yesterday working good but nowl no network is showing. It's showing network is not registered.
All my India accounts - Bank, social media & stuff is linked to it.
Please fix this issue or get back to me on Expecting a quick action

Accidentally recharged a no. Instead of my no. i was using google pay, they suggested to contact operator. I have written an email as well. The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [protected]
Right no: [protected]
Transaction id:[protected]
Amount: ₹1799
Date: 26.01.2022

Esteemed Sir with due respect that we are the Residents of Phase-5, AYA NAGAR, DELHI-110047 Our neighbor Mr.Sanjay Jha A-2/ 217, ISHWAR COLONY AYA NAGAR DELHI-47 has installed some MOBILE TOWER with boosters on their roof top. The said Building is not only situated in a densely populated residential area, but also there is a School just nearby. I suppose According to the MCD Guidelines no tower can be erected in residential areas. Also as...

I made a payment of Rs.2, 773.94 on 21-Jan-2022 for my airtel black [protected] through airtel thanks app where I chose UPI payment and gave my icici upi id. I completed payment in my imobile app and money got debited but in the airtel thanks app it failed. I checked with the bank and they confirmed its credited to the beneficiary account and shared the transaction reference number[protected]. And also I raised a SR ticket with airtel with the number [protected]. Today I called airtel and asked for a call back from the supervisor, he informed me to send the screenshot of the statement through mail which I attached and sent a mail. Please resolve this as soon as possible since tomorrow is my due date. I need to suffer from service disconnection and penalty due to the mistake which is not from my side.

Thanks,
Govind

My number [protected]

I baught 301 pack 50 gb data today morning

So the data validity is mapped to my active plan which 239 which will expire in 4 days

So i subscribed to a 99 smart plan

Problem 1: is 99 plan has been activated immediately when other plan is active. It should get activated after 4 days post current plan expired

Problem 2: 301 data plan validity should get extended to 99 plan end time
Please fix both problem

Hi,
I alredy recharged for 1799 and by mistake I recharged again for 455 and now Airtel is not ready to refund and in the Airtel app it shows recharge of 455 which is for 84 days is active and will expire after 84 days, this is loss of money for me, I visited Airtel care and their response was they cannot do anything, request your help

So I received my Bill at the end of december with a very interesting observation. I had been charged for International roaming Internet usage. The interesting observation is that the data roaming on airtel SIM is switched off and looking at the detailed itemized bill i see 1 kb connections at various hours. Most hours when the phone was connected to WiFi network with airtel sim data switched off. I thought maybe some application is using the data. So I immediately took the airtel sim out of the phone.

I had to receive some OTP on my india number so on 4 occasions I inserted the sim and this time switched of the Mobile data completely and made sure that the phone is connected to the WiFi. And guess what in my January 2022 bill I see 1kb internet usage for each time the sim was inserted (With Mobile Data switched off)... Either Airtel SIM has magic or Airtel is cheating its customers by adding the data usage when roaming international.

Now I have been a very long time user of Airtel and have never had this issue. But It seems that Airtel no longer want me as their customer.

In December they told me that this is an automated system and that Nothing can be done and that I used this data. But for January they have no excuse and have not replied back to my queries.

I wrote to the Nodal Officer of Punjab also. It seems that the Nodal officer is a bot replying the same text every time.

So the first thing I'm doing when I land back in India is to Port my number and disconnect Airtel Land Line services also. I hate it when companies cheat.

Manvir Randhawa

I have done wrong recharge on my airtel mobile number by google pay.
Please reverse the transaction and do the needful.
I am attaching the details of transaction.
Wrong number: [protected]
Amount : 455
Correct number : [protected]
Transaction id : [protected]
Upi transaction id :[protected]
Regards,
Muskaan

1. My Name - Maj kunwar Manish singh. I have multiple Airtel mobile & DTH connection with Airtel including contact number of my family members. I consider myself valued customer.

2. My contact number is - +91 [protected] which got disconnected while I am on official duty As part Of INDIAN ARMY TROOPS to Lebanon UN MISSION. My Airtel sim has stopped working since 23 dec 2021. On speaking to customer care they informed to visit Airtel store for resolving issue.

3. Inspite of repeated visit to Airtel store in Alambagh lucknow by my wife since 08 jan 2022, 12 jan 2022, 13 jan 22, 14 jan 22 .No support was provided to my wife inspite of giving all required documentation by 12 jan 2022.She also spoke to multiple time to Mobile customer care on phone.

4 Mr Akash, Airtel employee handling my case kept on stalling my request and on repeated enquiry on conatact number and mail sent to him, he informed that he is on leave and will not be able to help me in Third party sim activation till 17 jan 22.

5. On 17 jan.. He informed that he will come back to office on 19 jan.

5. On 19 jan, he asked to send a video asking for video conscent for activation of my sim card and assured me it will be activated within 24 hrs.

6. On 20 jan, on repeated calling he neither picked my call nor my wifes call.

7. On 21 jan, on asking about activation he informed me that video got rejected and to send a new video evidence cum conscent for sim activation. As I requested for my case reference number and registering my complaint on delayed service, for me to follow in future, he denied to provide me with the same and threatened me that either he will get my sim activation or he will not get it done if I want to get the complaint registered .

8. He informed me on 21 jan that within 04 hrs, my sim will be activated however till 22 jan 22 . It has not been activated.

9. Akash, Airtel representative dealing my case is not picking up his phone neither replying on WhatsApp as on 22 jan 22.

10. I want to put on record my complaint against the extremely low grade services provided by Airtel and Airtel employee Mr Akash for MISHANDLING my case & for showing extremely arrogant behavior while dealing with customer. I have also sent a mail of my problem earlier to nodal office please refer to trail mail

11. You are also requested to register my complaint in this regard and provide me with complaint number for future correspondence.

12. Delay in sim activation has caused me financial losses as well as mental fatigue.

13. I am also attaching documents provided by me to Mr Akash, Airtel employee.

14. I have also complaint to Nodal officer twice through mail however no action has been taken.

15. My wife contact number is [protected]

My mobile number is hacked. I have physical possession of my simcard but someone else (hacker) has access to my messages. They are able to read my OTPs and are also sending messages from my number to my number again. Kindly provide a solution.

I have been taken Airtel post paid sim card in July in due problem with vodafone as their signal strength is not there at my home area. even repeated complaints they are not taken any positive step hence ported the same number to Airtel.
Since October 2021, i am seeing frequent issue of call dropping, network dropping and many time i have complained to them. they said when you complain it will take 15 working day for resolution and suddenly you will get a message that your issue resolved but real issue is not resolved. No call back to the customer for feedback as they know that it is not resolved.
multiple times i have quarreled with them why they are sending bill without resolving the issue. They saying that there is no process for bill wayoff. since October i am paying my bills on regularly but the issue still exist. if i want to dail then i have to comeout from my home and stand on the road to do a call. AIRTEL is not responding but sending bills to me for my post paid connection

Hi AirTel Team,

I am writing this email in my huge disappointment with my latest bill showing in AirTel account.

I have been using Airtel SIM card since long years and due to that trust I also added one broadband connection for my home in Indore.

Now I have been relocated to bhopal due to my job, so I decided to discontinue that connection because now I am working from office and I have no use of it, also it will cost me around INR 1000.

So I called to Airtel CUSTOMER care 121 where one guy convinced me to continue connection however plan will be downgraded and it will cost monthly around INR 500, so I agreed and shared my new address of bhopal.

After 2-3 days, a person from Airtel calls me and informs that fiber cable connection is not available at my pincode.

I was disappointed and I replied to that guy to register my request for disconnection.

I paid my outstanding to clear it and was waiting for CALL TO collect the Router device, but now what I am seeing that still bill of INR 942 is showing pending for my account and when I called to CUSTOMER care, a girl says me that I have paid bill of Oct -Nov cycle and now this pending bill is for Nov - Dec cycle.

This is really ###, when I am paying my all bills timely and I am loyal CUSTOMER of Airtel, just because I want to disconnect the connection, Airtel is asking unnecessary payment to harass me.

This is really embarassing for me being a CUSTOMER who was trusting this company for GOOD SERVICEs.

It's my humble request to please check this matter, as I have already paid my outstanding balance and after that instantly i CONTACTed to Airtel CUSTOMER care to disconnect the connection.

Please review this and make clear the amount which is unnecessarily showing.

PFB my details and attaching snapshots for your reference:

Name: Krunal Patil
CONTACT: [protected]
Landline:[protected]

Dear team

Please provide my Rs. 420 bill payment receipt at the earliest.
Full name Writuparna NAth
Last digits - 880****004

No signals while call the 59059

I am using an Airtel Number for last 10 years. However from Saturday i have no incoming or outgoing. I visited showroom and the executive informed that I need to do SIM Swap as the SIM may be damaged. While trying that it was found that my SIM is linked to some random person. This SIM was bought ten years ago by my father in his name. So I have no idea why it is linked to some random person and not my Name or my father's name. This is the number linked to my Aadhar and various Bank accounts, so changing the number is not an option.

"I haven't to calls in any mobile number pls resolve this as soon as possible."

Hi,

I have recharged my airtel number twice in last few day.
Both times, it shows successful but balance not reflecting in airtel app.
Also during outgoing call, I am informed about outgoing service being deactivated and needs recharge to activate again.

Please help.

Hi,

My name is Ajay Jeyabal.

My airtel number is +91 [protected]

I've been using this same number for the past 12 years, now I am currently located in Dubai, UAE for the last one and half year. Since last one month my Aitel sim network has not worked.

But, I have checked the airtel app and it shows my sim still active. I asked one of my friends to check in india (airtel showroom customer care service) they also told me my sim is already active.

But I can't use my sim card, Kindly help me to sort out this issue.