Airtel talks about open network but we don't get network in our office and we want approx 25 Connection in CUG and we are in touch with company since last 1 month number of people have come to check the network issue and even they have agreed that there is no network so they requested for the booster to the company and booster has been approved by them but still it is not installed in our premises.Since last one month we are loosing our business because of Airtel.
very poor response from the Airtel
u can get in touch with us on[protected]
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Airtel Customer Care's response Dear Ms. Rawat,
This is with reference to your post, dated 25 April 2017 .
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd
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Verified Support
Apr 27, 2017
Airtel Customer Care's response Dear Ms. Rawat,
This is with reference to your post dated 25 April 2017.
We tried calling you multiple times to get additional details to enable us to address your
concern.
However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 08, 2017
Airtel Customer Care's response Dear Ms. Rawat,
This is with reference to your post dated 25 April 2017.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd