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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 1323

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A
AbhishekMalhotra17
from Gurgaon, Haryana
Apr 25, 2017
Resolved
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Resolved

Not receiving messages from airtel for talk time recharges and data recharges

Address: New Delhi, Delhi, 110018

Hi, so i just ported my number from vodafone to airtel because of network issues... And now, i am not receiving messages for recharges. Like if i did a talktime recharge, i haven't received any message from airtel that the recharge has been done. Same goes for data recharges. I have to manually dial *123# to check if the talktime recharge has been done or the data pack has been activated or not. Can anyone help?...
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L
Lakshmi Mounika undi
from Pune, Maharashtra
Apr 25, 2017
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Address: 500072
Website: My airtel app

Hi team,

I have recharged for 399 free calls and 70days 70Gb. But only 1 gb is credited in my account for one day.

This offer was visible in my my airtel app so i clicked on it and it redirected to recharge and i have paid 399.
Please make my daily data 1gb credited.

Thank you
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    M
    from Kolkata, West Bengal
    Apr 25, 2017
    Resolved
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    Resolved

    Address: 700106

    Dear Concern,

    We are 2 time porting request generating of our 8 corporate connection that current operator is airtel, but all time that rejected by airtel and this message we received from donor operator. So kindly look into the matter & help us.

    Thanks & Regards
    Debjit Mukherjee
    [protected]
    Jun 25, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 10, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 25 April 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    May 14, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 25 April 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      J
      Josekutty Manimaleth
      from Mancheral, Telangana
      Apr 25, 2017
      Resolved
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      Resolved

      I can't make any calls since the network has been down kindly take an immediate action or sent my port confirmation number assp
      I have ported just reacently and this is how you treat a new costumer please do take action immeidealy, lot of common people are affected due to the network issue it's been 2 days can't you take an immediate action in a developing country like india

      Thank you
      May 27, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 26, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 25 April 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        R
        RAJNEESH garg
        from BATHINDA, Punjab
        Apr 25, 2017
        Resolved
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        Resolved

        Address: Gandhinagar, Gujarat, 151505
        Website: Airtel.in

        Totally disappointed with airtel no internet speed my no is [protected] slow Internet speed is this 4g no proper working i raise a complaint and take action if your network problems then refund my 399 recharge rupees i am totally frustrated with the speed airtel does not care his customers i tried many times but no internet speed if my problem no solve i do legal action against your company
        May 27, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 26, 2017
        Airtel Customer Care's response
        Dear Rajneesh,

        This is with reference to your post, dated 25 April 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Karishma Chauhan
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          Shriramkumar
          from Chennai, Tamil Nadu
          Apr 25, 2017
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          I am using this sim for more 3-4 years. Now i am not getting any sms for the past 5 days and *121# is also not working. It is really very difficult. I am not able to recharge too. Not able to receive Otp also. Kindly resolve this asap. I cant even change my number. Please look into this.
          My number : [protected]
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            K
            Kp arun prakash
            from Warangal, Telangana
            Apr 25, 2017
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            Address: 639002

            Iam arun prakash from karur tamilnadu i have space for tower installation if intrest call me [protected]
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              S
              sandeep kumar lenka
              from Hyderabad, Telangana
              Apr 25, 2017
              Resolved
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              Resolved

              Address: 500082
              Website: www.airtel.in

              I have done a recharge of 44rs on april 25th for my mobile number [protected]. when i googled for airtel 3g recharge. Hence it was not mobile friendly website i was unable to see the area name. I recharged amount of 44rs which comes under delhi region not as i thought Andhra or Telangana. I asked them to credit my amount back or recharge alternate 3g data even it less than 44rs. But they refused to do so and saying that 44rs comes under special recharge for talktime, but i was in monthly unlimited plan. Please solve the issue even i am not getting any use for that 44rs but they are charging it without customer satisfaction or non usage of their service for that price..
              please go through below information.

              Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CBNRD[protected] registered on 25-apr-2017 15:59
              May 28, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 25, 2017
              Airtel Customer Care's response
              Dear Sandeep,

              This is with reference to your post, dated 25 April 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 27, 2017
              Airtel Customer Care's response
              Dear Sandeep,

              This is with reference to your post dated 25 April 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                Asha Mahajan
                from Kolkata, West Bengal
                Apr 25, 2017
                Resolved
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                Resolved

                Dear sir,
                I have been paying my bills regularly. The bill for rs 1, 378 was received on 26 mar 2017. This time today i have received a message that due amount is - rs1, 35, 142.56 due date 13 may 2017. It defies the imagination. Please correct your records & resend the correct bill.

                Brigadier vinod kumar mahajan, vsm (Retd)
                Flat — a-2/001, world spa east, sector 30
                Gurgaon (Haryana)
                122001
                Cell — [protected]
                Email — [protected]@gmail.com
                May 30, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Apr 25, 2017
                Airtel Customer Care's response
                Dear Asha,

                This is with reference to your post, dated 25 April 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Apr 29, 2017
                Airtel Customer Care's response
                Dear Asha,

                This is with reference to your post dated 25 April 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  A
                  abhi atluri
                  from Emmiganuru, Andhra Pradesh
                  Apr 25, 2017
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                  Address: Visakhapatnam, Andhra Pradesh, 531162
                  Website: Airtel.in

                  Around 2 colleges r suffering from network quality in this location 531162 ...calls r very poor and not connecting and data speed is very low ...we want u to tske action against airtel immediately ...
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                    G
                    Gururaj1994
                    from Mysore, Karnataka
                    Apr 25, 2017
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                    Address: 560003
                    Website: Airtel.com

                    Hi team, on 25th April I recharged 349 through airtel app via net banking. The amount has been deducted from my bank account, but plan has not been activated and confirmation message not recieved. Ref: transaction ID[protected] mob no [protected]
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                      J
                      Jeiammu
                      from Coimbatore, Tamil Nadu
                      Apr 25, 2017
                      Resolved
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                      Resolved

                      Address: 641044

                      I have lost my airtel sim ineed my contacts recovery to contact them for an emergency please send my contacts my lost mobile number is [protected] send the contacts from this number and send to [protected]@gmail.com to this email please it's an emergency please send me the contact as soon as possible it's an emergency I need my contacts please help me by sending my contacts
                      May 27, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 25, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 25 April 2017 .

                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                      We look forward to receive the required details.

                      Regards,

                      Karishma Chauhan
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        P
                        pveda93
                        from Bengaluru, Karnataka
                        Apr 25, 2017
                        Resolved
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                        Resolved

                        Address: 560076

                        Hi,

                        This is Srikanth Harish and I am using the Airtel Number: [protected].
                        I have made 2 transactions on 10th of April to activate International Roaming pack on my mobile each of Rs.1199 with the below transaction ID's, both of which went failed.
                        1.[protected]
                        2.[protected]

                        One of the transactions in reversed, but the other is not yet reversed till date, whereas according to your policies it had to be credited back within 5-7 working days.

                        I am tired calling up customer care and i have raised 2 complaints for the same but still there is no action taken from your end. If this is the service provided, I would move ahead to port from your network, if this issue isn't resolved within tomorrow.

                        I have the Bank statement as well, which clearly shows 2 debits for 1199 through airtel, wherein only 1 is credited back to my account.

                        Expecting an early response for this issue, else I would go ahead about deactivating this number asap for providing worst service for all my requests from last so many days.
                        Jun 12, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 27, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 25 April 2017.

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        May 08, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 25 April 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          V
                          vijeta rawat
                          from Mumbai, Maharashtra
                          Apr 25, 2017
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra, 400601

                          Airtel talks about open network but we don't get network in our office and we want approx 25 Connection in CUG and we are in touch with company since last 1 month number of people have come to check the network issue and even they have agreed that there is no network so they requested for the booster to the company and booster has been approved by them but still it is not installed in our premises.Since last one month we are loosing our business because of Airtel.
                          very poor response from the Airtel
                          u can get in touch with us on[protected]
                          Jun 12, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 25, 2017
                          Airtel Customer Care's response
                          Dear Ms. Rawat,

                          This is with reference to your post, dated 25 April 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Apr 27, 2017
                          Airtel Customer Care's response
                          Dear Ms. Rawat,

                          This is with reference to your post dated 25 April 2017.

                          We tried calling you multiple times to get additional details to enable us to address your
                          concern.

                          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          May 08, 2017
                          Airtel Customer Care's response
                          Dear Ms. Rawat,

                          This is with reference to your post dated 25 April 2017.

                          We were waiting to receive your contact details to enable us to address your concern.

                          Since we have not heard back from you, we trust your issue has been resolved.

                          If you require further information / assistance, please write to us at [protected]@in.airtel.com

                          Regards,

                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          I would like to bring to the news channels a notice, that in degree marks should get visible for the students.& backlogs fees should be banned.
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                            A
                            anjupriya098
                            from Mumbai, Maharashtra
                            Apr 25, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110059

                            Hi,
                            I am serving your broadband connection from last month.
                            One of airtel executive mr. Archit called me on 18-19th march 2017 and offered me to reconnect your previous broadband connection. You will get bill only rs.230/ month including service tax with unlimited calling and 20gb data without installation fee. I ask him are you sure because my phone has auto recorded apps, he told me it is recorded call from airtel also so no worry we will give the same as i told you.

                            But it was not updated in airtel system till now. I raised the complain regarding this 3 times & called many times but till now it is not resolved.

                            They generates a bill rs.650 for 15 days.

                            Then finally i was requested to cancel the services if you can't satnd your bytes. They asked me to pay full amount currently and will have to pay rs.1200 for full month in next coming days while airtel customer care executive already accepted many times you will get the service with same offered amount once airtel investigate with archit, but i don't know how much time you will take to find your own employee (Archit).
                            I have recorded all conversation in my phone, but they threatening me to pay this amount while i am ready to pay which was asked me initially.
                            Details:-
                            Name-anju kumari
                            Landline no.[protected]
                            Complain no.[protected]th apr 2017)
                            [protected]st mar 2017)
                            Missing (25th mar 2017)
                            May 30, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 25, 2017
                            Airtel Customer Care's response
                            Dear Anju,

                            This is with reference to your post, dated 25 April 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 29, 2017
                            Airtel Customer Care's response
                            Dear Anju,

                            This is with reference to your post dated 25 April 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              from Bengaluru, Karnataka
                              Apr 25, 2017
                              Resolved
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                              Resolved

                              Address: 711101

                              I bought a new 4G handset and I changed my Airtel SIM card to a 4G SIM on 18-Apr-2017. I recharge with 399 data pack. I was able to do net surfing till 23-Apr-2017 but from 24th onwards I am not able to connect internet. When ever I'm trying to connect internet some network issue is showing and it's asking me to check mobile network connectivity. Please help me.
                              May 28, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 25, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 25 April 2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Apr 27, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 25 April 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Please don't make your [censored]ing advertise when we are in work with our mobile
                              When I'm serching something in Google I found many pages but when I press they page which needs me the Airtel data offers and tareef will be displayed
                              Please stop this [censored]ing drama
                              Airtel Customer Care's response, Apr 25, 2017
                              Verified Support
                              Dear Pradeep,

                              This is with reference to your post, dated 25 April 2017 .

                              We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                              We look forward to receive the required details.

                              Regards,

                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                P
                                Parthasarathi Datta
                                from Delhi, Delhi
                                Apr 25, 2017
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                                Address: 700064

                                Please send me the online Bill Payment receipt for [protected] against Bill no.[protected] dated 24/03/2017 immediately
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                                  V
                                  Venkatesh Kollisetti
                                  from Hyderabad, Telangana
                                  Apr 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: Visakhapatnam, Andhra Pradesh, 530016
                                  Website: About 399 offer

                                  Limited period offer!
                                  Rs399=56gb (1gb/day)+unlimited calls, 56days
                                  Rs349=28gb (1gb/day)+unlimited calls, 28days
                                  Offer on 4g h/s+4g sim. T&c
                                  Click airtel.in/5/m

                                  Today i got this message from airtel so i recharge 399 plan now it showing only for
                                  28 days

                                  Recharge done on 25-apr-17 09:58 am, mrp:rs399.00, pf:345.96, stax:rs52.04, talktime:rs1.00, balance:rs0.00, transid:[protected], benefit:unlimited all local and std calls with 250mb data. For 4g handset with 4g sim extra 1gb data. Validity 28 days. T and c apply.
                                  May 28, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 25, 2017
                                  Airtel Customer Care's response
                                  Dear Vankatesh,

                                  This is with reference to your post, dated 25 April 2017 .

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Apr 27, 2017
                                  Airtel Customer Care's response
                                  Dear Vankatesh,

                                  This is with reference to your post dated 25 April 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    P
                                    pgopalka
                                    from Jamshedpur, Jharkhand
                                    Apr 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: Dhanbad, Jharkhand, 826001
                                    Website: WWW.AIRTEL.IN

                                    I have activated this fraud 399 rs so called 70 gb data plan on my number from this company application which is showing 70 days validity 1 days back, since then it has been a constant source of frustration and helplessness for me, thier customer care is absolutely shameless and fraud. I am not at all getting data, let alone daily data 1gb data as they claimed. They make a mockery of customer services and utter shame on so called private companies which are supposed to be efficient and transparent, and height of shamelessness is their tagline, welcome to india s first open network. Even their online complaint site is not working, where are we supposed to complaint, can anybody tell here!
                                    May 28, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 25, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 25 April 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 27, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 25 April 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Recharged my number [protected] with 399 plan for 70 days.Speed was very good for approx 30 days and now its worst than any 2g network.called customer care for so many time and they just give same reply and try to disconnect the call.Hope to expect some solution from this online portal or it is another fraud service by airtel as their customer care service...
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                                      S
                                      Santhosh Sen
                                      from Alampur, Telangana
                                      Apr 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: Visakhapatnam, Andhra Pradesh, 530009

                                      Dear Sir/ Madam,

                                      I have been using Airtel no: [protected] since 2005. I have shifted to my own flat in Viman Nagar area, Visakhapatnam in 2014. Since that time I have been facing network coverage issues, Call drop problem, disconnection of call issues continously. I have been raising complaints since last 2 years.

                                      But to my surprise Airtel technical team is closing the complaints with out resolving the issues neither giving a call for identification of the issue. At one side Airtel is giving a open challenge on network front and other side Airtel is not resolving the network issues of customer, how good is this I am not able to understand.

                                      Recently also I have raised a network issue complaint on 14th April 2017 vide complaint no: 75516573, 21st April vide complaint no: 24206428 and 25th April vide complaint no:75768027. To my surprise once again the complaints have been closed with out resolving neither improving the network coverage.

                                      Hence I request you to kindly look into the concerned matter for resolving the network issues. As this issue of network coverage is just getting dragged by Airtel team again and again without any solutions. If the issues is not getting resolved then I need to take serious actions against Airtel including legal.

                                      Hope that the network issues of my area will be solved at the earliest.

                                      Regards
                                      Santhosh Sen
                                      Flat no: G-3
                                      Ramya Prasad Castle
                                      Viman nagar west lane
                                      Viman Nagar
                                      Visakhapatnam- 530009
                                      Ph: [protected]
                                      Jun 9, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 27, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Sen,

                                      This is with reference to your post dated 25 April 2017.

                                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      May 08, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Sen,

                                      This is with reference to your post dated 25 April 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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