Airtel Complaints & Reviews

I recharged with 399 to my mob No [protected] but my sim was not of 4G so I am not able to use my data services.. provide my amount back to my airtel money account so that I can use my future transactions ... Customer care executives are providing different information...

I have raised a request on 14th april 2017 to convert my post paid airtel number "[protected]" to prepaid. The signals wentoff on my old postpaid sim on the same day after i submitted the request in the airtel office. I got the signals after 2 days (16th april 2017) on my new prepaid sim. When i call customer care for activation of services on my new prepaid sim, the customer care guys said like details not reflecting at their end and asked me to follow up with the airtel office guys where i submitted my identity and address proofs. After following up multiple times with airtel office guys and customer care guys after 7 days my details were reflecting at customer care guys level (24april 2017).

But when i asked to activate the services, they denied and asked me to call 59059 for activation. When i dailed 59059 from my prepaid number its not working.

Got fed up with this process and came to know how worst the airtel services and the response everytime i get from airtel with eta of 48 hours is irritating me.

As of today its my 10th day without my sim connection... Where you can understand my situation. Hopelessly updating here out of frustration as my final option.

Planning to remove this connection after couple of days if this is not working any more.

Dear airtel : " if you dont know/want to resolve a customer complaint, then fine... Good bye... Forever!!!

In case of contacting me... My other number is [protected].

These is Ganesh K C. number [protected]
In airtel app in my phone it showed me that there is unlimited call and unlimited data with no further information they provided. i taught i got same as my friend got (he has got 1gb/day and unlimited call). but for me u have only provided 1 gb/ month and unlimited call.
why?
if i was not upto the offer why did u shown it in my airtel app.
i have attached screen shot and i have details regarding recharge.
i[censored] did not respond i will apply in CONSUMER COURT.

Dear Sie/Madam,
I have purchased the Airtel SIM card in 2008 from Airtel store with all the proper document of my name (Prasanta Kumar Panda). Today I wants to change 4G sim and go to the Airtel Store Ciny Center 1 Saltlake but they told me it is not my name. the number is [protected]
Please let me know in this case what i will do

Best regards,
Prasanta Kumar Panda

I have been using an old plan till date which is 1600 rs (65 gb data and 8mbps speed).
Airtel has already migrated to new plan with v fiber tech, which is of 1149 rs (100gb data and 40mbps speed)

I was facing many issue related to my connection, i wanted to disconnect the airtel services so i called to customer care, asking for disconnection.
Then they told me about this plan (1149 rs). And told that my connection will be migrated to the new plan within 10 days.

I called after 10 days probably on 12th day, to ask for the status. The customer care executive told me that he will fix it in another 5 days. After hearing that i was like, please disconnect my connection i dont want to continue with airtel. Then they forwarded the call to the concern department, where another executive told me that he will give me 300 rs discount post activation of the plan but it will take 3 days of time. I told ohk fine i will give 3 days of time. But now when i called them after 5 days from that day, they are sying it will take aging 20 days.

So it is nothing but they are delaying the activation of the new plan so that they can keep me on the same old plan and can take some more money out of me.
And there service is so frustrating that i have almost gone mad and wanted to yell over them. But now i just want that either they change to new plan withing a day or two, or they disconnect the services and connection. And one more thing i should not be paying based on my old plan for the rest of the days, because i have raised the request in the first week of april which is way ahead of my billing cycle.

Thanks and regards
Ajay singh
[protected]
Ajaysingh. [protected]@gmail.com

Airltel broadband number: [protected]

I have charged my phone with net banking on April 18 for INR 200. The amount never reflected on balance. I filed a complaint and they gave me a complaint number PR[protected] but so far it is not addressed.

I charged again on April 21 for INR 360 again with net banking, the transaction ID is[protected]. So far no credit into my balance.

Whats wrong with Airtel? Why are they messed up? Why they are cheating and ripping off customers? Went to TRAI website to complain, TRAI referred me to Airtel support numbers. Is there a way I can escalate this day light robbery by this messed up service provider called Airtel.

Call from [protected], Imposing to be a company executive asking for urgent money transfer using Airtel Money to the calling mobile number.

Reference No:[protected]
Fraud Mobile Number: [protected]
Amount: Rs. 5000

Hi team,

There were 2 fradulent transactions made through my credit card 10, 000 rs each at airtel pymt-billdesk on 24th april 2017.

Could you please make the transaction void and confirm me at [protected]@gmail.com.

I need this to be done as soon as possible.

George

I have purchased a number for Rs.3000 and its been registered on my name. I got activated but didn’t’ receive the incoming. I complained to the customer care. Then later I got call from same number which somebody is calling me from Andhra Pradesh with the same number mentioning, that number belongs to him. He is getting incoming and outgoing calls.
I have send several mails to Airtel appellate, they are not responsible nor problem is resolved.
The exact problem is this number is already sold to somebody in AP and same number sold to me. Its registered on my name. I too paid first bill too.
I have been asking Airtel to resolve the problem but they are not doing so.
What shall I do? Shall I sue them or is their any other options?
Suggest please

Sir my name is shashikant. I have one airtel simcard which no is - [protected]. I was purchase it's from uttar pradesh jaunpur district. It's old sim. It's not fit in 4g handset. When i was resizing it was damaged. I want new airtel nano size sim. Now i am in new delhi. I want my new sim card on my delhi address. I want sim from uttar pradesh. Can you send the simcard on my address.

Sir, i have lost the SIM but i replace the same number with submitted the documents, they provide me as same number like before, i started to used it, two weeks i used it, but later the incoming and outgoing service was blocked.
Please kindly activate the service.
Mobile number is [protected].
Name. Longjei L phom
F/name. Y.Lukto phom
M/ name. L.Manphen
Address. Longleng district.
State. Nagaland
Village name. Bhumnyu

On 23.04.2017, i have swaped my number [protected] to Airtel 4G sim.
After swaping i am not able to send or receive any sms. please resolve this issue.

I am residing in bhubaneswar backside of sum hospital. My mobile no [protected]. I do have 3 post-paid connect in my home.

But my network airtel shows only one signal point in my phone.
Calls always disconnect/ call bfreaing etc..

I lodged a complaint with customer care on. I have raised complain reference no[protected] on 15.04.2017. Please take appropriate action...

Priyabrata pani

Hi,
I have raised request to airtel to migrate my postpaid to prepaid 2 weeks back, now they successfully migrated and my prepaid sim was activated, but i cant do recharge for that. When i dial *121# it's showing error occurred 536. Please try after some time, i called several times to speak with customer services and registered complaint on this concern (Complaint no : conrc[protected]) but no response from them.
One of the worst service and network.

I placed a request 79964228 on 13 march to shift my connection to my updated address. I was informed from your customer representative next day that address is not serviceable for Airtel broadband services. I requested to close my connection immidately and refund my amount as I have paid 3 months advance rent while used the services for only one month.

After placing request 80315182 to close my connection I got atleast 5-7 confirmation calls to ask the same reason for cancelling my connection which was annoying. Why should I tell same thing to multiple people again and again!

On 22 march I received a call from your side that we will make the broadband connection available at your new location within a month and you won't be charged for one month. At this I said ok and they closed the request which I placed to close my connection.

Now, I called on 16 April to check the status on my broadband connection availability at new place, at this your customer representative had no information and he said no notes or such service request has been raised to cater my needs I.e. Making broadband available at my new place.

He gave me this email ID to share my concerns and ask for status..

I called on 20th April again and had discussion for around 30 minutes. I got a confirmation mail from their end that I will receive refund from their end which amounts to 2800. Even after I said multiple times to write the date from which date will be processed in an email but that wasn't done either.. I am mentally harassed with these multiple follow ups.

Broadband connection-[protected]
Landline-[protected]

Dear service team,

Hi, this is Shanmuka Shashank Balusa having prepaid connection no [protected]. yesterday I lost my mobile, i want to request the Airtel team to please block this Sim card.
If any further process is there to issue the duplicate Sim card, pl. let me know.

Thanks
Shanmuka
[protected]

I have lost my simcard, so please stop the all service of my no. Now
Imcard details :
Im card - issued by j. B. Mobil sikandrabad[bulandshahr]
Mobile no. [protected]
Arvind kumar s/o naipal singh h. N.228, villege & post lachchera
Muzaffarnagar uttar pradesh
Pin no. - 251003

Dear sir /mam, please help me as i want my call logs for incoming and outgoing calls, for some security reasons, for last 3 months. As i have been facing may issues o[censored]nknown people calling me.. Need to file complain against them please help in getting the dialed and received calls as well.

My mob sim no [protected] is not trace at home.hence it lost.kindly issue duplicate of same number

The past complaints raised are being addressed very late and after persistent follow-up by customer. Current service call has not been attended even after reminding several times. I have been billed even for the time that I could not use the broadband Internet because the complaints were attended after a week.
I demand refund and exemption for billing for the time I could not use the Internet because of delayed response from Airtel especially in view of the fact that I have had to take additional data on mobile network multiple times using smartbyte hoping the issue will be resolved soon.