Airtel Complaints & Reviews

I have raised complaint earlier two times.. Irresponsible airtel. They haven't called me yet regarding my earlier complaint whether they get resolved or not.. I am porting

My mo. No. [protected] stolen on dated 05.04.2017.so please block the mo. No. Immediately for further misuse the no.my address - Sindhi bigha, po/ps-ekangarsarai, dist-nalanda, bihar, pin no. 801301.
Name-Mahendra Kumar Singh.

Serial no-[protected]
pin-________2009010

I have purchased airtel Top-Up Recharge of Rs. 20/_ while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Dear sir,
My name is tahera choudhari, my airtel prepaid mobile number -[protected]. I am kindly requesting you for out going and incoming call history from april to till this date. I am ready to pay applicable charges. Please can you send through by my e-mail id [protected]@gmail.com.
If there is any procedure to get call history, please let me know how can i get call records.
Thank you

I lost My phone on 21/04/2017. I am using airtel prepaid service on the phone. The person stolen the mobile used my contact details and started sending flirting messages to on of my contact through whatsapp.

I went to "AIRTEL customer care service located at Theradi (Chennai, Tamilnadu). (Near theradi bus-stop / moorthy bakeries)

But the customer care representative asks me to either contact mobile customer care (i don't have any other Airtel number to contact customer care ) or buy a new SIM with the same number.

Moreover the blank SIM card cost is Rs.25 in main Airtel office in "Parrys" but these guys in "theradi" is asking Rs. 125.

I don't want another Airtel sim now, i just want to deactivate the lost sim card.

The customer care representative states that, if you want buy new SIM or do whatever you can.

My airtel prepaid no: [protected]. Without my permission airtel activated videotalkies & nextgen tv services & and concerned amount is deducted from my airtel account. Soon i deactivated it and contacted all the customercare numbers to complain against it. I couldnot even talk to any of the customer care number, more over my remaining amount also deducted. Its my request to retain my account balance asap.

Nissar a

I have book airtel broadband connection thorough airtel site and airtel representative was come and collect my documents (Copy of passport & 1 photo) and he asked me to give amount of money in cash or through paytm. I sent him money through paytm and from now onwards. Both no. Are switch off ph no. Of representative is[protected] and paytm no. [protected]. Please help me to bring my money back of rs. 3102.

Airtel has wired broadband and landline wiring on my home's piller light without my permission. This is invasion of my privacy. Although I am a consumer of your broadband service. You cannot use my light as a support for other house's wiring. Please invest in your own infrastructure.

This may cause damage to the light and also many people will get affected whenever I do repairing my this light.

Request 81314138 was closed without action. I was informed that no action is possible. This is not acceptable. Please take requisite action.

Dear sir
I would like to inform you that iam an nri; i have kept this data card no. [protected], in safe custody after september 10th 2016 by paying rs 150 /-. Immediately the sim has been deactivated and it has been submitted to the customer care in dwarakanagar office at vishakhapatnam. I have paid the two succeeding bills after this date mentioned above.

Later after some time in december 2016 or jnauary 2017 i have been asked to pay the bill; i have informed the same to the customer care in dwaraka nagar and they have assured me that the problem is with them and asked me to send an address proof to [protected]@airtel.in. Due to my busy schedule i couldn't do it.

Again they started call me from the customer care and stated harassment in this regard an airtel customer care from sr nagar hyderabad bearing name ramya called me her cell number is ; she is convinced with my explanation.

After this they started sending messages that your incoming calls will be barred and when i visited india recently in april 8th i requested the customer care in paradise circle personally named mr stephen; this young man has given a complaint number assuring me that my complaint has been resolved and given me the complaint number 75375660.

There have been many complaints on airtel these days iam not going to pay the bill. I have all the proofs with me. Iam ready if you take any legal action. Iam not going to pay the bill because i have not used your internet after it is deactivated.
Your statement is baseless and rubbish.

Regards

Dear Sir/Ma'am

My mobile is [protected]. I have done a recharge of Rs.345. As i was told for "free unlimited calling (Local/STD), unlimited messages & unlimited net (with 4g speed), by the airtel customer care executive". But soon beyond the usage of 1gb data. My balance stared deducting.
I had called several times in airtel customer care, but there also i din't get proper solution. There behavior is also rude. They are saying "Sir you will get only 1gb data, beyond this your balance will be deducted. And there is no such offer running in airtel".
But still i am getting same offer message on my number on daily basis.
Here i am attaching a screen short of the particular message.
Its very disappointing. This kind of service is not expected from Airtel.
Kindly credit my airtel account, with the balance which was deducted from my number for the data usage. And also extend 4 days validity of my monthly recharge. As i am unable to use mobile data pack.
Kindly provide the proper solution at the earliest.
Thanks
B. Raj Singhi

I'm having the "worst experience with airtel"
I had traveled to usa in jan 2017. I had sent an email to [protected]@airtelindia.com to enquire about the "the process and charges to activate the international roaming on my number". This was purely an inquiry, however the airtel customer care misunderstood my email about this enquiry and activated the international roaming on my number without my consent and necessary approval. I had not used any mobile data on my no and still i got a bill of rs 8295/-. After coming back from usa i have called customer care multiple times (12-15 times) explaining the same issue to 12-15 different customer care executives who agreed that the mistake was on their part and the charges should have not been levied. However, no action has been taken on this till date.
I have been offered many discounts on my bill amount by customer care managers and the issue has been escalated to the concerned team many times but i didn't get any positive response from the airtel. The only thing they offered me is a discount of rs. 4000/- on the bill amount.
Finally my no was deactivated and i had to switch to a new number.
If i have not requested to activate any services on my number, why should i pay the charges. I want airtel to do a through background check (Either an email or a phone call recording from my side) on which i have requested to activate international roaming on my number.
Secondly, if the credit limit of my number is rs 1300, how can airtel let my services run without an interim bill payment. What is the meaning of having a credit limit on the number?
I'm really frustrated with airtel and its customer care executives as nothing was done to resolve the issue in past 3 months. The customer care executives don't even have the knowledge about plans and charges. Every time i have to talk to different customer care executives and explain the entire issue and every executive tells me that the issue will be resolved.
Now airtel has started calling my friends and relatives and harassing them on a call. This is a highly intimidating behavior and is not expected from a company like airtel. When i have shared my address and id proofs with airtel why can't they directly contact me on my address or on my alternate contact no. This is not at all expected from the company like airtel.

Kindly reach out to me for any clarification on the below mentioned details

Thanks,
Himanshu goyal

Email: goyal. [protected]@gmail.com

Concerned no: [protected]

Dear service team,

This is ashok kumar from unnao having airtel prepaid connection no. [protected]. I lost my mobile today, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Ashokkumar-unnao-209801-uttar pradesh

Hi,

Airtel recently given offers like 349 (Per day 1 gb for 28days) and 70gb (Per day 1 gb for 70 days). These offers are not enabled for my mobile number +91 [protected]. As these offers are not applicable on my number i thought of porting my number to other network. But i got call from airtel porting department saying these will be enabled on my number. Also they given one code *122*mobile number # to enable these offers. But that doesn't work for me.

I even called airtel customer care. But they said we can't do anything about it.

All these offers are available for new users. Am using airtel connection from last 10 years and i don't know on what basis airtel is giving offers to customer.

Also i wanted to know why porting department from airtel making false promises.

Please respond.

Thank you
Venkat
+91 [protected]

My Airtel number [protected] has been deactivated 4months back as it was no in use for 3 months but i want my airtel number back as I have been using this number from last 6 years almost. This number has not been recycled yet when I call to this number its not in use, Please help me with this.

Also, I am currently located in abroad and unable to reach any customers device number for Airtel, if a number can be provided I can give a call as per the convince..

Hi team,

I'm deva from muggapair east, i was using aircel for past 6 years, feel proud to be in aircel family.
But currently you guys makes me feeling bad using aitel. Because there is no network coverage in my area
All the airtel users in our area facing the same problem and they started moving to other networks. I kindly request you to make a necessary action to fix this network problem. Before remaining people moving to other networks.

Address: door no:44, 5th block, 18th street, burnar salai, muggapari east, chennai-37

I have got my new airtel sim card instead of, i am missed sim card on yesterday.Sim card is activated but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages. So i even not able to see the otp password when paying through debit card.

My no. Is [protected]

I have provided this no.In all the important places like banks, college, email id... Pls fix it soon because without this no. I cant do anything and it is so difficult for me to change the no.In all respective places where i have provided...please solve this problem as soon as possible.

I''m hemalatha my no [protected] postpaid no. new sim issued now automati cally vas services activated when internet is open i'm already Stopped 3times each vas services. now charges Rs980 without bill amount previously 4G signal
available in old sim now available only 3G services only so please solve my probelm sir simhadri paravada

Airtel id (TEXO-ILP-0002) Account No.[protected]. Airtel has sent us an invoice for 3 months in advance, Invoice no:[protected]. But our account dept is not agreeing to pay 3 months bill in advance, hence we had requested airtel support and airtel relationship manager to send us bill monthly and not quarterly. This request we are following with airtel by mail and phone continuously since one month. Still we have not got bill for this month. Now the bill due date has already come, without bill how can we pay bill

Hi,
I can't able to send any text messages to any number from my prepaid sim: [protected]. SMS are coming to my inbox without any issues.

I am having this issue past one month and it's very hectic task some information transfer with sms.
I checked the smsc number and it's matching with Airtel for another SIM card which is working fine.

Regards
Rahshad...

Hi,
I am Manoj i have done a recharge of 495.
It shows Unlimited calls with 70 days validity plus 1 GB per day, but after recharging it is shows 28 days validity with total of 3 GB. I have done recharge as per the details in the website. Please refer the screen shot.
My mobile number is [protected].
My email id is [protected]@gmail.com.
Please try to refund my amount.