Airtel Complaints & Reviews

Dear sir,
I have been paying my bills regularly. The bill for rs 1, 378 was received on 26 mar 2017. This time today i have received a message that due amount is - rs1, 35, 142.56 due date 13 may 2017. It defies the imagination. Please correct your records & resend the correct bill.

Brigadier vinod kumar mahajan, vsm (Retd)
Flat — a-2/001, world spa east, sector 30
Gurgaon (Haryana)
122001
Cell — [protected]
Email — [protected]@gmail.com

Around 2 colleges r suffering from network quality in this location 531162 ...calls r very poor and not connecting and data speed is very low ...we want u to tske action against airtel immediately ...

Hi team, on 25th April I recharged 349 through airtel app via net banking. The amount has been deducted from my bank account, but plan has not been activated and confirmation message not recieved. Ref: transaction ID[protected] mob no [protected]

I have lost my airtel sim ineed my contacts recovery to contact them for an emergency please send my contacts my lost mobile number is [protected] send the contacts from this number and send to [protected]@gmail.com to this email please it's an emergency please send me the contact as soon as possible it's an emergency I need my contacts please help me by sending my contacts

Hi,

This is Srikanth Harish and I am using the Airtel Number: [protected].
I have made 2 transactions on 10th of April to activate International Roaming pack on my mobile each of Rs.1199 with the below transaction ID's, both of which went failed.
1.[protected]
2.[protected]

One of the transactions in reversed, but the other is not yet reversed till date, whereas according to your policies it had to be credited back within 5-7 working days.

I am tired calling up customer care and i have raised 2 complaints for the same but still there is no action taken from your end. If this is the service provided, I would move ahead to port from your network, if this issue isn't resolved within tomorrow.

I have the Bank statement as well, which clearly shows 2 debits for 1199 through airtel, wherein only 1 is credited back to my account.

Expecting an early response for this issue, else I would go ahead about deactivating this number asap for providing worst service for all my requests from last so many days.

Airtel talks about open network but we don't get network in our office and we want approx 25 Connection in CUG and we are in touch with company since last 1 month number of people have come to check the network issue and even they have agreed that there is no network so they requested for the booster to the company and booster has been approved by them but still it is not installed in our premises.Since last one month we are loosing our business because of Airtel.
very poor response from the Airtel
u can get in touch with us on[protected]

Hi,
I am serving your broadband connection from last month.
One of airtel executive mr. Archit called me on 18-19th march 2017 and offered me to reconnect your previous broadband connection. You will get bill only rs.230/ month including service tax with unlimited calling and 20gb data without installation fee. I ask him are you sure because my phone has auto recorded apps, he told me it is recorded call from airtel also so no worry we will give the same as i told you.

But it was not updated in airtel system till now. I raised the complain regarding this 3 times & called many times but till now it is not resolved.

They generates a bill rs.650 for 15 days.

Then finally i was requested to cancel the services if you can't satnd your bytes. They asked me to pay full amount currently and will have to pay rs.1200 for full month in next coming days while airtel customer care executive already accepted many times you will get the service with same offered amount once airtel investigate with archit, but i don't know how much time you will take to find your own employee (Archit).
I have recorded all conversation in my phone, but they threatening me to pay this amount while i am ready to pay which was asked me initially.
Details:-
Name-anju kumari
Landline no.[protected]
Complain no.[protected]th apr 2017)
[protected]st mar 2017)
Missing (25th mar 2017)

I bought a new 4G handset and I changed my Airtel SIM card to a 4G SIM on 18-Apr-2017. I recharge with 399 data pack. I was able to do net surfing till 23-Apr-2017 but from 24th onwards I am not able to connect internet. When ever I'm trying to connect internet some network issue is showing and it's asking me to check mobile network connectivity. Please help me.

Please send me the online Bill Payment receipt for [protected] against Bill no.[protected] dated 24/03/2017 immediately

Limited period offer!
Rs399=56gb (1gb/day)+unlimited calls, 56days
Rs349=28gb (1gb/day)+unlimited calls, 28days
Offer on 4g h/s+4g sim. T&c
Click airtel.in/5/m

Today i got this message from airtel so i recharge 399 plan now it showing only for
28 days

Recharge done on 25-apr-17 09:58 am, mrp:rs399.00, pf:345.96, stax:rs52.04, talktime:rs1.00, balance:rs0.00, transid:[protected], benefit:unlimited all local and std calls with 250mb data. For 4g handset with 4g sim extra 1gb data. Validity 28 days. T and c apply.

I have activated this fraud 399 rs so called 70 gb data plan on my number from this company application which is showing 70 days validity 1 days back, since then it has been a constant source of frustration and helplessness for me, thier customer care is absolutely shameless and fraud. I am not at all getting data, let alone daily data 1gb data as they claimed. They make a mockery of customer services and utter shame on so called private companies which are supposed to be efficient and transparent, and height of shamelessness is their tagline, welcome to india s first open network. Even their online complaint site is not working, where are we supposed to complaint, can anybody tell here!

Dear Sir/ Madam,

I have been using Airtel no: [protected] since 2005. I have shifted to my own flat in Viman Nagar area, Visakhapatnam in 2014. Since that time I have been facing network coverage issues, Call drop problem, disconnection of call issues continously. I have been raising complaints since last 2 years.

But to my surprise Airtel technical team is closing the complaints with out resolving the issues neither giving a call for identification of the issue. At one side Airtel is giving a open challenge on network front and other side Airtel is not resolving the network issues of customer, how good is this I am not able to understand.

Recently also I have raised a network issue complaint on 14th April 2017 vide complaint no: 75516573, 21st April vide complaint no: 24206428 and 25th April vide complaint no:75768027. To my surprise once again the complaints have been closed with out resolving neither improving the network coverage.

Hence I request you to kindly look into the concerned matter for resolving the network issues. As this issue of network coverage is just getting dragged by Airtel team again and again without any solutions. If the issues is not getting resolved then I need to take serious actions against Airtel including legal.

Hope that the network issues of my area will be solved at the earliest.

Regards
Santhosh Sen
Flat no: G-3
Ramya Prasad Castle
Viman nagar west lane
Viman Nagar
Visakhapatnam- 530009
Ph: [protected]

I have already given 2 complaints at airtel site but no response from any person at airtel other than same robot message saying we will contact within 2 hours.

I had a postpaid number [protected] which i want to convert to prepaid. So i submitted my documents at airtel centre 10 days ago. Now my postpaid has become deactive. But the problem is that the new prepaid sim is also not active. I have not received even a single message from airtel so far on my alternate contact number.

Please activate my new sim asap.

As I already discussed my problem regarding First Recharge.. I have submitted all details and my other number as demand by airtel administration before 7 or 10 days but still no response and no process forwarded against my serious problem.
It is ok for me if they are not able to solve my problem... Then please refund my money which I paid along with my documents that I submitted to purchase 2 new no. ( As already discussed)
I don't want to be join a company which have so many problems in starting.. so close my numbers and please refund my documents and deposited money..
Thank you

Sir i need call list of my husband no [protected] 3 months

My Airtel SIM no. [protected] got damaged and I had purchased new Nano SIM in Airtel Store in Express Avenue Mall, Chennai on Sunday 23/04/2017 around 2: 30 pm asked them to convert to post paid. It was informed to that it will be activated by 4 to 5 hrs. But it did not happen. I tried calling them multiple times in their landline no. For my bad luck no responsible person in the store attended my call.
Next Day, Monday I didn't lose my hope, I tried calling them again and again then at last someone picked the call, I informed that my SIM is still not active they told me that there is some error in the SIM and I was suppose to go there and collect new SIM there. After that they told me that I don't need to visit them my post paid SIM will be active in 2 hr and they will call back to me. But nothing happened till now @ 10:43 pm on 24/04/2017.
Now, my turn for next day begins tomorrow I totally lost hope in Airtel & Airtel Store in Express Avenue Mall.
I had paid Rs. 300/- for this SIM activation/post paid. My kind request please activate my SIM I am missing plenty of calls and in future I will never turn back to Airtel Company that too this Airtel Store at EA mall, Chennai.

Let me Port out choose other network, please don't frustrate the customer with fake promises and irresponsible behaviour.

Regards,

Vijay Raj. U
[protected]

Hi,
Have recharged 399/- on 17 Apr 2017.
Which offers me unlimited voice calls local & Std, including land line, 1 Gb per day.
Attaching the screen shot.

Issue 1: dead low speed internet 1.3 to 1.7 Mbps.
Attaching the screen shot.
Issue 2: charging for calls from main account hiddenly.
Issue 3: call drops for unlimited voice calls
Issue 4: auto forwarding calls with out our intervention.
Issue 5: when I call customer care and complain, irresponsibly cut the phone after raising complaint and sent the SMS saying that the issue has been resolved .
Attaching the screen shot.
I request to everyone please stop using airtel network ..and to government to take action that this company looting everyone's hard money by this fraudulent way.

Regards,
Narasinga
[protected]

4g data network is horrible at my location. I am staying at the heart of aizawl. I hardly get 4g signal. 3 g signal always fluctuating.2g gprs very slow.

Congestion is not the issue. Its same even at 2am. Can the network be
Improved? Or should i shift my residence to get better network? Right now i am located near cm' bungalow.
Or should i use some app to improve the network quality? Please suggest!!!

I have recharge my airtel no [protected] with 244.When i check the offer validity was 56 days.after recharge i have check the validity in my mobile. and it shows 35 days validity. I have called customercare more then 10 times but noone responce my calls. So check my offer status on my mobile and update my recharge details with corresponding to the offer validity.

I'm complaining about talktime recharge i got a message from company rc with 14 get 16 tt. But i didnt get that. I received message 3 times.3 times i recharged but i didnt get money 3times so please take my complaint solve it as soon as possible. Thank u sir