Airtel Complaints & Reviews

Dear sir
I would like to inform you that iam an nri; i have kept this data card no. [protected], in safe custody after september 10th 2016 by paying rs 150 /-. Immediately the sim has been deactivated and it has been submitted to the customer care in dwarakanagar office at vishakhapatnam. I have paid the two succeeding bills after this date mentioned above.

Later after some time in december 2016 or jnauary 2017 i have been asked to pay the bill; i have informed the same to the customer care in dwaraka nagar and they have assured me that the problem is with them and asked me to send an address proof to [protected]@airtel.in. Due to my busy schedule i couldn't do it.

Again they started call me from the customer care and stated harassment in this regard an airtel customer care from sr nagar hyderabad bearing name ramya called me her cell number is ; she is convinced with my explanation.

After this they started sending messages that your incoming calls will be barred and when i visited india recently in april 8th i requested the customer care in paradise circle personally named mr stephen; this young man has given a complaint number assuring me that my complaint has been resolved and given me the complaint number 75375660.

There have been many complaints on airtel these days iam not going to pay the bill. I have all the proofs with me. Iam ready if you take any legal action. Iam not going to pay the bill because i have not used your internet after it is deactivated.
Your statement is baseless and rubbish.

Regards

Dear Sir/Ma'am

My mobile is [protected]. I have done a recharge of Rs.345. As i was told for "free unlimited calling (Local/STD), unlimited messages & unlimited net (with 4g speed), by the airtel customer care executive". But soon beyond the usage of 1gb data. My balance stared deducting.
I had called several times in airtel customer care, but there also i din't get proper solution. There behavior is also rude. They are saying "Sir you will get only 1gb data, beyond this your balance will be deducted. And there is no such offer running in airtel".
But still i am getting same offer message on my number on daily basis.
Here i am attaching a screen short of the particular message.
Its very disappointing. This kind of service is not expected from Airtel.
Kindly credit my airtel account, with the balance which was deducted from my number for the data usage. And also extend 4 days validity of my monthly recharge. As i am unable to use mobile data pack.
Kindly provide the proper solution at the earliest.
Thanks
B. Raj Singhi

I'm having the "worst experience with airtel"
I had traveled to usa in jan 2017. I had sent an email to [protected]@airtelindia.com to enquire about the "the process and charges to activate the international roaming on my number". This was purely an inquiry, however the airtel customer care misunderstood my email about this enquiry and activated the international roaming on my number without my consent and necessary approval. I had not used any mobile data on my no and still i got a bill of rs 8295/-. After coming back from usa i have called customer care multiple times (12-15 times) explaining the same issue to 12-15 different customer care executives who agreed that the mistake was on their part and the charges should have not been levied. However, no action has been taken on this till date.
I have been offered many discounts on my bill amount by customer care managers and the issue has been escalated to the concerned team many times but i didn't get any positive response from the airtel. The only thing they offered me is a discount of rs. 4000/- on the bill amount.
Finally my no was deactivated and i had to switch to a new number.
If i have not requested to activate any services on my number, why should i pay the charges. I want airtel to do a through background check (Either an email or a phone call recording from my side) on which i have requested to activate international roaming on my number.
Secondly, if the credit limit of my number is rs 1300, how can airtel let my services run without an interim bill payment. What is the meaning of having a credit limit on the number?
I'm really frustrated with airtel and its customer care executives as nothing was done to resolve the issue in past 3 months. The customer care executives don't even have the knowledge about plans and charges. Every time i have to talk to different customer care executives and explain the entire issue and every executive tells me that the issue will be resolved.
Now airtel has started calling my friends and relatives and harassing them on a call. This is a highly intimidating behavior and is not expected from a company like airtel. When i have shared my address and id proofs with airtel why can't they directly contact me on my address or on my alternate contact no. This is not at all expected from the company like airtel.

Kindly reach out to me for any clarification on the below mentioned details

Thanks,
Himanshu goyal

Email: goyal. [protected]@gmail.com

Concerned no: [protected]

Dear service team,

This is ashok kumar from unnao having airtel prepaid connection no. [protected]. I lost my mobile today, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Ashokkumar-unnao-209801-uttar pradesh

Hi,

Airtel recently given offers like 349 (Per day 1 gb for 28days) and 70gb (Per day 1 gb for 70 days). These offers are not enabled for my mobile number +91 [protected]. As these offers are not applicable on my number i thought of porting my number to other network. But i got call from airtel porting department saying these will be enabled on my number. Also they given one code *122*mobile number # to enable these offers. But that doesn't work for me.

I even called airtel customer care. But they said we can't do anything about it.

All these offers are available for new users. Am using airtel connection from last 10 years and i don't know on what basis airtel is giving offers to customer.

Also i wanted to know why porting department from airtel making false promises.

Please respond.

Thank you
Venkat
+91 [protected]

My Airtel number [protected] has been deactivated 4months back as it was no in use for 3 months but i want my airtel number back as I have been using this number from last 6 years almost. This number has not been recycled yet when I call to this number its not in use, Please help me with this.

Also, I am currently located in abroad and unable to reach any customers device number for Airtel, if a number can be provided I can give a call as per the convince..

Hi team,

I'm deva from muggapair east, i was using aircel for past 6 years, feel proud to be in aircel family.
But currently you guys makes me feeling bad using aitel. Because there is no network coverage in my area
All the airtel users in our area facing the same problem and they started moving to other networks. I kindly request you to make a necessary action to fix this network problem. Before remaining people moving to other networks.

Address: door no:44, 5th block, 18th street, burnar salai, muggapari east, chennai-37

I have got my new airtel sim card instead of, i am missed sim card on yesterday.Sim card is activated but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages. So i even not able to see the otp password when paying through debit card.

My no. Is [protected]

I have provided this no.In all the important places like banks, college, email id... Pls fix it soon because without this no. I cant do anything and it is so difficult for me to change the no.In all respective places where i have provided...please solve this problem as soon as possible.

I''m hemalatha my no [protected] postpaid no. new sim issued now automati cally vas services activated when internet is open i'm already Stopped 3times each vas services. now charges Rs980 without bill amount previously 4G signal
available in old sim now available only 3G services only so please solve my probelm sir simhadri paravada

Airtel id (TEXO-ILP-0002) Account No.[protected]. Airtel has sent us an invoice for 3 months in advance, Invoice no:[protected]. But our account dept is not agreeing to pay 3 months bill in advance, hence we had requested airtel support and airtel relationship manager to send us bill monthly and not quarterly. This request we are following with airtel by mail and phone continuously since one month. Still we have not got bill for this month. Now the bill due date has already come, without bill how can we pay bill

Hi,
I can't able to send any text messages to any number from my prepaid sim: [protected]. SMS are coming to my inbox without any issues.

I am having this issue past one month and it's very hectic task some information transfer with sms.
I checked the smsc number and it's matching with Airtel for another SIM card which is working fine.

Regards
Rahshad...

Hi,
I am Manoj i have done a recharge of 495.
It shows Unlimited calls with 70 days validity plus 1 GB per day, but after recharging it is shows 28 days validity with total of 3 GB. I have done recharge as per the details in the website. Please refer the screen shot.
My mobile number is [protected].
My email id is [protected]@gmail.com.
Please try to refund my amount.

I have swapped my old airtel sim card to 4g sim yesterday but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages.

The mobile number is [protected]

Please fix the problem immediately.

Hello,

This is regarding the complaint with my broadband connection that I have used earlier. Since I have relocated to trivandrum from kochi, I need to terminate the broadband connection that i have used in kochi and hence I have paid all the outstanding bill on January 23rd 2017 in an airtel outlet at trivandrum. Even they charged one rupee balance from me after paying Rs.3978 to complete the outstanding balance. They told that the process will be completed within 7 days.But again bill generated from february onwards and I have contacted the customer executive for the same. They told it was a mistake and will be rectified. Again the bill generated for march also. When I contacted customer executive again, they told that I have to pay the outstanding bill. So Iam requesting to resolve the issue as early as possible. The thing is getting worst as I got a call from airtel office[protected]today and warned me that Iam going to face legal action and she blackmailed me that I will receive legal notice within 2 days and suddenly disconnected the call without hearing any words from my end.Also Iam using two postpaid connections with airtel and if this was the scenario, I am afraid to use these connections and will soon terminate both the postpaid connections. Please find the details regarding the complaint below.
Landline No: [protected]
Reference No:78055512

Regards
Shyam Sankar
Mob:[protected]
Email:[protected]@gmail.com

I want my sent sms details of number [protected], from dated 11/2016 to 04/2017

I recharged rs 349 for unlimited voice call and 28 gb net.
But my main balance got deduct in voice call.
They told nothijg can be done as pe terms and condition
Which was hidden from me.
They cheated customer again

I have recently done Rs. 244 recharge on my airtel number. Iam not getting 4G service at all on my number. So I called up airtel customer care multiple times and they are opening a complaint and closing it without providing any resolution. And they are also telling that 4G service is activated on my number and there is no issue from their end. So on 20/4/17, i went to airtel store and in their system I saw that it is clearly mentioned 4G is not activated for my number. And the executive told me that they have to do it from backend. I again raised a complaint there and they said it will be resolved. But still it is not resolved.

This is an example of very bad service by airtel. Why do they close the complaint without providing any resolution.

I dont know when my issue will be resolved. And I also came to know that a lot of people are not getting 4g service even after doing required recharge of data pack.

Thanks,
Ravi

I had requested for data pack pn 4/20/2017. (best offer in My Airtel app) 2.5 GB for 193/-. Amount is debited from my wallet. But the recharge for data pack not done.

Request to process the above said data pack or refund the amount back to my wallet.

Dear sir / madam,

We are here to request you to solve my problem, i have recharged my airtel number ([protected]) with amount of 349rs. That offer me with unlimeted calls and 1gb date/day for one month. I am fine with calling servies but getting in trouble with data. We have recharged the some of amount because your network have promised to provide use with above offer but now denying with data charges.


O,
Please provide the data what you have given me in the offer. Hope to get back your email with solution to my problem.

Thankingyou,
Pattipati. Revanth.

I done recharge through online, but recharge is fail amount is debited from my bank, this the reference id for two transaction
Airte[protected]
Airte[protected]