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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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R
ravi55211
from Mandal, Gujarat
Apr 21, 2017
Resolved
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Resolved

Address: 500032
Website: Airtel 4g service www.airtel.in

I have recently done Rs. 244 recharge on my airtel number. Iam not getting 4G service at all on my number. So I called up airtel customer care multiple times and they are opening a complaint and closing it without providing any resolution. And they are also telling that 4G service is activated on my number and there is no issue from their end. So on 20/4/17, i went to airtel store and in their system I saw that it is clearly mentioned 4G is not activated for my number. And the executive told me that they have to do it from backend. I again raised a complaint there and they said it will be resolved. But still it is not resolved.

This is an example of very bad service by airtel. Why do they close the complaint without providing any resolution.

I dont know when my issue will be resolved. And I also came to know that a lot of people are not getting 4g service even after doing required recharge of data pack.

Thanks,
Ravi
May 26, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
Airtel Customer Care's response
Dear Ravi,

This is with reference to your post, dated 21 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 23, 2017
Airtel Customer Care's response
Dear Ravi,

This is with reference to your post dated 21 April 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 25, 2017
Airtel Customer Care's response
Dear Ravi,

This is with reference to your post dated 21 April 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Jun 29, 2017
Updated by ravi55211
You guys are telling that you called me multiple times and did not get a response. I never received a single call from Airtel regarding my issue. And now Rs.244 pack on my number is expired and I am not using Airtel for data anymore. So the issue was never resolved. I dont know why you marked it as resolved. I did not receive any call or communication from your side.
Jun 29, 2017
Updated by ravi55211
So Rs.244 recharge which I did has mostly gone waste since I could not use 4g data at all. very bad service from Airtel.
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    R
    r.vijayaranjani
    from Chennai, Tamil Nadu
    Apr 21, 2017
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    Address: Chennai, Tamil Nadu, 600087
    Website: My Airtel App

    I had requested for data pack pn 4/20/2017. (best offer in My Airtel app) 2.5 GB for 193/-. Amount is debited from my wallet. But the recharge for data pack not done.

    Request to process the above said data pack or refund the amount back to my wallet.
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      R
      Revanth Ruk
      from Bhimavaram, Andhra Pradesh
      Apr 21, 2017
      Resolved
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      Resolved

      Address: 520001
      Website: www.airtel.com

      Dear sir / madam,

      We are here to request you to solve my problem, i have recharged my airtel number ([protected]) with amount of 349rs. That offer me with unlimeted calls and 1gb date/day for one month. I am fine with calling servies but getting in trouble with data. We have recharged the some of amount because your network have promised to provide use with above offer but now denying with data charges.


      O,
      Please provide the data what you have given me in the offer. Hope to get back your email with solution to my problem.

      Thankingyou,
      Pattipati. Revanth.
      May 26, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 21, 2017
      Airtel Customer Care's response
      Dear Revanth,

      This is with reference to your post, dated 21 April 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Apr 22, 2017
      Airtel Customer Care's response
      Dear Revanth,

      This is with reference to your post dated 21 April 2017.

      We tried calling you multiple times to get additional details to enable us to address your
      concern.

      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Apr 25, 2017
      Airtel Customer Care's response
      Dear Revanth,

      This is with reference to your post dated 21 April 2017.

      We were waiting to receive your contact details to enable us to address your concern.

      Since we have not heard back from you, we trust your issue has been resolved.

      If you require further information / assistance, please write to us at [protected]@in.airtel.com

      Regards,

      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        siva022111
        from Mumbai, Maharashtra
        Apr 21, 2017
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        Address: 641037

        I done recharge through online, but recharge is fail amount is debited from my bank, this the reference id for two transaction
        Airte[protected]
        Airte[protected]
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          A
          Apoorv Nain
          from Raebareli, Uttar Pradesh
          Apr 21, 2017
          Resolved
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          Resolved

          Address: Sonipat, Haryana, 131001

          I had recharged previous month for 349 rs in which i got 500mb day and 500 mb night data for 28 days i. E 28 gb data, but even after not using such volume it kept showing 60 mb available at any given time in my airtel app and i was not able to use that much data. But today just for opening the internet my balance is deducted and 50-60 rs are deducted today. There are 4-5 days left of validity of 349 pack.
          Kindly look into the matter.
          May 23, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 22, 2017
          Airtel Customer Care's response
          Dear Apoorv,

          This is with reference to your post dated 21 April 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            Shanky02jain
            from Ahmedabad, Gujarat
            Apr 21, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110045
            Website: Www.airtel.in

            Team,

            I made a request to port my vodafone number [protected] to airtel along with 3 other numbers on tuesday.

            The person issued me a new airtel sim whereas the same is not activated so far, please suggest the proceedings.

            Person who approached : nitin kumar ([protected])
            Manager of the person : ronit ([protected])
            Payment mode : paytm ([protected])
            May 24, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 22, 2017
            Airtel Customer Care's response
            Dear Mr. Jain,

            This is with reference to your post, dated 21 April 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 23, 2017
            Airtel Customer Care's response
            Dear Mr. Jain,

            This is with reference to your post dated 21 April 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              D
              dhairya79
              from Gandhinagar, Gujarat
              Apr 21, 2017
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              Cancel mnp request

              Address: Ahmedabad, Gujarat, 380015

              I want to cancel mnp request because now i dont want to join airtel i want to continue in my existing idea operator....
              Helpful
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              A
              Avinash Vishisth
              from Delhi, Delhi
              Apr 21, 2017
              Resolved
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              Resolved

              Address: 176084
              Website: [email protected]

              Sir / mam
              my name is avinash vishisth .I m using number [protected] from last 3 years .but suddenly this number crushed. after I m going to airtel office. they suggest me for duplicate number. but airtel officer says me for id proof with crushed sim. I have submitted all the documents with crushed sim in the shop . shopkeeper give me a duplicated sim but after 4 - 5 day my number [protected] is not activated. I have again contact with shopkeeper, he says that we required ur another id proof with photo to activate this number. but I have already submitted my documents with sim .so then I have returned that duplicate sim because sim is not activated. please sir/mam look in this matter and help me.
              permanet address corresponding address
              avinash vishisth b sundernagar, near suket hospital,
              s/o ram pal sharma Distt-mandi
              vpo-sarhoot, the -baroh
              Distt-Kangra
              contact number-[protected]
              May 26, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 21, 2017
              Airtel Customer Care's response
              Dear Mr. Vishisth,

              This is with reference to your post, dated 21 April 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 22, 2017
              Airtel Customer Care's response
              Dear Mr. Vishisth,

              This is with reference to your post dated 21 April 2017.

              We tried calling you multiple times to get additional details to enable us to address your
              concern.

              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 25, 2017
              Airtel Customer Care's response
              Dear Mr. Vishisth,

              This is with reference to your post dated 21 April 2017.

              We were waiting to receive your contact details to enable us to address your concern.

              Since we have not heard back from you, we trust your issue has been resolved.

              If you require further information / assistance, please write to us at [protected]@in.airtel.com

              Regards,

              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                Ankur Mundhra
                from Delhi, Delhi
                Apr 21, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi

                My number is [protected] and through MNP from Reliance I came into Airtel. For activation i called 59059, i tried again and again I am getting the response " sim activation is in process please switch off mobile and switch on after 30 minutes". I have tried like this many but my sim not activated.

                Please help regard. For contact please call to alternative number [protected].
                Apr 22, 2017
                Complaint marked as Resolved 
                aaa
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Apr 21, 2017
                Airtel Customer Care's response
                Dear Ankur,

                This is with reference to your post, dated 21 April 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                One of Your Airtel Representative called me (No-+91-[protected]) and said that i can activate my number only when i am in home circle i.e Delhi. The same day other Representative(No-121) i called in Airtel Customer care said me that i can activate the number from Mumbai itself. So who is correct please confirm and how can my concern (I.e the activation of my no ) be resolved.
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                  G
                  gsmohapatra
                  from Pune, Maharashtra
                  Apr 21, 2017
                  Resolved
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                  Resolved

                  Address: 110070

                  My card no [protected] has been misused by somebody for rs.9825, at airtel bill desk vide transaction no[protected] on 17.03.2017.. As the card have been used in airtel bill payment desk, it will be easy to identify the user. I would like to request you to make the payment void and to take legal action against the person misused my card. And not to claim the amount from the bank i have already sent a mail in this regard to airtel bill payment desk as well as to the bank. Kindly provide me the airtel number and the name of the person to take legal action against him.

                  Regards
                  G. S. Mohapatra
                  Mob-[protected]
                  May 24, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 21, 2017
                  Airtel Customer Care's response
                  Dear Mr. Mohapatra,

                  This is with reference to your post, dated 21 April 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 23, 2017
                  Airtel Customer Care's response
                  Dear Mr. Mohapatra,

                  This is with reference to your post dated 21 April 2017 .

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    V
                    vvskumar
                    from Mysore, Karnataka
                    Apr 21, 2017
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                    Address: Bangalore, Karnataka

                    My airtel no is [protected]. incoming calls are barred. password is blocked. pl solve this problem. my mobile is nokia express music
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                      T
                      Thilip Kumar
                      from Kanchipuram, Tamil Nadu
                      Apr 21, 2017
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                      Address: 625523
                      Website: Airtel.com

                      A airtel sim namber [protected]
                      Please reactive this namber
                      The namber link with all government detieals

                      Please reactive this airtel sim
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                        D
                        DïñêSh Këvïñ
                        from Mansa, Punjab
                        Apr 21, 2017
                        Resolved
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                        Resolved

                        Address: Meerut, Uttar Pradesh, 245206
                        Website: airtel.in

                        Recently i have complained about internet data fraud. They have not solved it so far. Please solve it as soon as possible, the complaint is as follows...

                        Company gave me offer on mobile no.[protected], 70 gb data in rs 244. Than i recharged this offer.
                        They told me it will work in my 3 g handset. But isn't.
                        I complained this to company but company not give any typ of respond. I asked - why u give me wrong information?
                        Then they drop my call
                        .
                        I requested my complain to airtel customer care. Now they said this offer is in 3 g handset.. It work only 4 g
                        So pls resolve this problem as soon as possible...
                        Thank you
                        May 24, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 22, 2017
                        Airtel Customer Care's response
                        Dear Dinesh,

                        This is with reference to your post, dated 21 April 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Apr 22, 2017
                        Updated by DïñêSh Këvïñ
                        No respons
                        Apr 22, 2017
                        Updated by DïñêSh Këvïñ
                        I want my full balance with interest.
                        Verified Support
                        Apr 23, 2017
                        Airtel Customer Care's response
                        Dear Dinesh,

                        This is with reference to your post dated 21 April 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Apr 26, 2017
                        Updated by DïñêSh Këvïñ
                        nobody contact me
                        I had done a recharge of 349 which give me 2gb data a day for 28 days . The plans was working fine until the 24th day they gave me 700mb and they gave said that i have used all of my 2gb data . I tracked my own data in my app and it said 700 mb . But then I recharged again with 2.5gb data daily . They didn’t give me 2.5gb data day they gave me 345mb and said that i used all of my data . They are really taking us for granted.
                        There 3 months pack in airtel packs and most of time i bought that pack but there one horrible problem in there .
                        First month of recharge is great network great perfect speed then 2 month 1G speed slow browsing with worst for Android gaming
                        If you download any file it will be 2kb/s
                        14kb/s 24kb/s 0kb/s (0 0 0 0 ... â—‹â—‹).
                        Then 3 month I try to use all data that waste everyday because of slow speed.
                        I stared downloading movie then I realised there only 700mb per day but I waste lots of hours
                        I thought its my device so put sim in my device but still so poor. I check my device many it perfectly fine I used wifi and properly work.
                        Then I losed hope
                        OK now please
                        Let me cry
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                          S
                          Sathyabama venkateshkumar
                          from Chennai, Tamil Nadu
                          Apr 21, 2017
                          Resolved
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                          Resolved

                          Address: 600010
                          Website: Airtel

                          I took Airtel broadband connection of 90gb at 16mbps plan. The day I called Airtel, a man came and installed the instrument on 12 th April 2017 without getting any documentation. Later after 3 days Airtel man came and got the documents from me and told me to wait for phone verification and didn't receive any. Hence icalled the customer care on 17th April and they informed me my connection was active from 12 th April. When I tracked the data usage on the day, I was shocked that my 40gb is already used. But got confused since the total data they offered was 130gb. From then on each day 20 to 25 gb is vanishing even after not using properly. Yesterday before 10pm I checked the usage it was around 90 gb consumed. I switched off the router and went to sleep. Morning when I checked it was almost 103 gb. How when router is switched data can be used. No explanation regarding this from customer care and they sent persons to check for speed test not understanding my problems. They couldn't rectify my problem. I got really upset with them.
                          May 27, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 25, 2017
                          Airtel Customer Care's response
                          Dear Sathyabama,

                          This is with reference to your post dated 21 April 2017.

                          We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Apr 26, 2017
                          Airtel Customer Care's response
                          Dear Sathyabama,

                          This is with reference to your post dated 21 April 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                            M
                            Mettin
                            from Bengaluru, Karnataka
                            Apr 21, 2017
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                            Address: 560078
                            Website: www.airtel.in/prepaid-recharge/complete

                            Money has been deducted but i didnt recieve recharage.

                            Please check and do the needful asap.

                            Find the below details
                            Payment summary
                            Your payment of rs. 349.00 on 21-apr-2017
                            Transaction reference
                            [protected]
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                              M
                              mmlkumar
                              from Mumbai, Maharashtra
                              Apr 21, 2017
                              Resolved
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                              Resolved

                              Address: 500050

                              Postpaid - [protected]

                              Service request category - Data & Network - Voice hi I am staying in Miyapur and have a very bad signal, I have given complaints to Airtel from last 3 months but no use people call us and say will send a technician, not sure how many days a technician from Airtel will take to reach below address and resolve the issue.there are close to 40 mobile connections in our apartment and everyones are facing the same issue. We will collectively take a good decision in changing the service provider if this issue is not resolved in next 48 hrs. Thank you Laxman 205 mythri residency near Miyapur old police station adjacent to Perfect towers Miyapur
                              May 26, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 21, 2017
                              Airtel Customer Care's response
                              Dear Mr. Kumar,

                              This is with reference to your post, dated 21 April 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Apr 23, 2017
                              Airtel Customer Care's response
                              Dear Mr. Kumar,

                              This is with reference to your post dated 21 April 2017 .

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Please send my bill details.
                              i have a plan of rs. 499 plus service tax. then how come my bill amount is rs. 676.
                              i want my bill details.
                              email id: "shivam.[protected]@rediffmail.com"
                              mob. no. [protected]
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                                R
                                Rajat Jarial
                                from Pathankot, Punjab
                                Apr 21, 2017
                                Resolved
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                                Resolved

                                Address: Kangra, Himachal Pradesh, 1706061
                                Website: Airtel app

                                Sir,

                                I made a wrong recharge of 399 on my airtel number which is related to 4 g. Neither my sim is 4g nor my phone is 4 g.

                                Firstly, I think this should not be possible. How can a 4 g recharge can be done on 3 g sim.

                                Now I can neither use this plan nor they are refunding my money. Even banks reverse the transaction if made to a wrong account.
                                May 27, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 21, 2017
                                Airtel Customer Care's response
                                Dear Rajat,

                                This is with reference to your post, dated 21 April 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Apr 22, 2017
                                Airtel Customer Care's response
                                Dear Rajat,

                                This is with reference to your post dated 21 April 2017.

                                We tried calling you multiple times to get additional details to enable us to address your
                                concern.

                                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Apr 25, 2017
                                Airtel Customer Care's response
                                Dear Rajat,

                                This is with reference to your post dated 21 April 2017.

                                We were waiting to receive your contact details to enable us to address your concern.

                                Since we have not heard back from you, we trust your issue has been resolved.

                                If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                Regards,

                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  N
                                  Nirav Patidar
                                  from Ahmedabad, Gujarat
                                  Apr 21, 2017
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                                  Address: Ahmedabad, Gujarat

                                  This is regarding poor electricity supply given by Gujarat Electricity Board.

                                  Previously we were staying in sola where we were getting electricity supply of Torrent Power. Now we are staying at devnagar gota and unluckly we are getting power supply of GEB.

                                  comperatively GEB's service is very much poor and we are fed up of it. In hot summer day lights go off, in rainy season no electricity.
                                  so there is no use of having GEB in gota. They should handover the charge of this area to Torent atleast for the good service.

                                  So, Please look into the matter, hope you can convey our message to them, because whenver we tried their no, its ringing only.

                                  In short we can say Torrent you are the best.. please keep it up and please let GEB know how to work and serve the people like you serve.

                                  Regards,
                                  Nirav patel
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    sreeyo
                                    from Kasaragod, Kerala
                                    Apr 21, 2017
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                                    Address: Kannur, Kerala, 670008
                                    Website: airtel

                                    I bought a new airtel sim . i tried to call 59059 but it says 'not registered on network'. signal came but it says like this. please help me with this. i have a respect for the airtel company because i have been their customer for years now. do help.!
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                                      F
                                      Francis R
                                      from Chennai, Tamil Nadu
                                      Apr 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: Krishnagiri, Tamil Nadu, 635108

                                      The issue is being faced subsequently, there is no action taken to resolve the reported issue. This is a worst and cheating network that I have ever seen.
                                      Customers are given wrong information after they recharged.
                                      1. Last month I have recharged for 349 I couldn't make any calls on roaming, why that information is not available online app store
                                      2. Today 20th April 17 at 9:06 pm, recharged for 244 special offers through app store, all of them are successful and received msg. But my balance is showing as 0. I am not able make calls from the local region.
                                      3. The same enquired at customer service, the first person confirm the recharge is not successful. The call has been transferred to next level as requested. The 2nd level confirmed that my amount is credited and the service is active and disconnected the call .Airtel is trying to cheat the customers and living alive with end customers money. I am sorry to say this. Why the hell my balance is shown 0 and I am not allowed to make calls till now. I want a complaint registered for this issue and expecting to arrange a call with Mumbai head office to resolve my issue permanently
                                      May 26, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 21, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 21 April 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 22, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 21 April 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your
                                      concern.

                                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 25, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 21 April 2017.

                                      We were waiting to receive your contact details to enable us to address your concern.

                                      Since we have not heard back from you, we trust your issue has been resolved.

                                      If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                      Regards,

                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Apr 28, 2017
                                      Updated by Francis R
                                      I had received only one call on 25th from model officer (Abirami). My concerns are explained in detail to the model officer to take this issue to the next level escalation.

                                      Regards
                                      Francis R
                                      Apr 28, 2017
                                      Updated by Francis R
                                      I had clearly mentioned in the complaint that, with my confirmation this can be closed. I had received only one call on 25th from Nodel officer (Abirami). My concerns are explained in detail to the Nodel officer to take this issue to the next level escalation. I am looking for permanent solution. I am not convinced with temporary solution.

                                      Regards
                                      Francis R
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