Airtel Complaints & Reviews

I only want or know the name of connection holder whose no is [protected].

-delayed termination
-fraud bill
-no communication and illegal ways to collect hardwares

I had taken airtel broadband connection from mahesh (Airtel field representative phone no [protected]) at ip extension on june'16. Due to my shifting i requested to shift the connection to my current address e 40, south anarkali, new delhi -110051.

Airtel informed me that they can not shift the connection to that address as they don't provide the service at that locality.

So immediately i requested to terminate the connection.
After that i received another call regarding "if i want transfer to some one", "if there is any friend i have i want to transfer the connection", etc. Then nothing happened and realized by the end of feb that my connection is still active and generating bills for that.

So i have been informed by a customer care representative that i have a pending bill of rs800.
When i requested to share that bill, neither i received an email and nor any physical copy (However the physical address that customer care updated was wrong e41 instead of e40).

Last week some guy came to me to collect modems and other hardware informing that it is formality with out showing any document. Navneet (Phone no [protected]).

My concerns -
when i had taken the connection, i was informed the rs 1000 is security fees and will be refunded upon termination. When i requested for that during termination process they informed that nothing such procedure exists. The modem and router that i have are mine. No refund will be provided.
airtel has generated a bill of rs 800 (I assume, because i haven't received the bill yet) for a period which they haven't provided a service. If they are not able to provide service at certain locality how can they claim a bill for that.
Lastly this person who came today came to me without any valid document in the name of hardware collection and informed me that the security money can be adjusted from the bill. This contradicts your previous verse.
So i am looking for resolving the issue through proper channel.
also this last person neither came with proper documents nor airtel officially communicated anything.

I intend to resolve this issue consumer forum as escalation to the following email ids failed - nodal. [protected]@airtel.in and apellate. [protected]@airtel.in

I have an air tel data plan -499.
I live in A-229, pandara road, new Delhi. My mobile number is [protected].
My name is P S SASTRY.
I am not getting even 10kb/s speed.
I request you to rectify my problem.
What is advantage of paying roughly
₹ 800/- per month if the company is not even able to provide 50kb/s, while they boast for 50 Mbps download speed ?

Hi Team

This is regarding my number [protected]
I requested to port my number from docomo to Airtel before 3 days. The new SIM I got with the Sim no.[protected]u has still not activated yet.
Its been more than 3 days the SIM is still on inactive status.
Since this is my business number and I am getting so many loss just because of it.
so i would request you to activate it. If my number doesn't get activated so I will raise complaint to consumer court to get my computation.

Dinesh Grover

Money deducted for play quiz of jokerquiz through. But i cant get any link of quiz i lost money

I am using airtel 4g from past few months. speed of airtel 4g is falling rapidly these days. Some time it falls down to 10-15 kbps while downloading big files. This speed is worst then the speed which i used to get in 2008 when i first started to use internet. When i open multiple tabs in my phone or laptop it took almost a minute to a single tab to load properly. I can't use this kind of network for internet banking or any other kind of electronic transfer. its not safe at all.

I recharged my prepaid number with 399Rs pack on April 14th 2017 where I am suppose to get unlimited local and std calls plus 1gb 4G data per day for 70 days. But internet has stopped working. Airtel is saying my phone is not 4g but the phone I have is Samsung E7 which supports 4G. Airtel customer service ppl say that its doesnt support but people from social media FB support says its a 4G phone. These people are not sure that their level. Wasting my recharge period. Its been 10 days I am unable to use mobile data. My money is wasted due to fake promises of Airtel.
They are neither refunding nor calling to help.

MD NASIR ALAM my number [protected] h sir mere sath koi hadsa ho gaya tha sir Mai apne time par Bill jama nhi kar sake plz sir mera no chalu kardijye mai 8 /5 /2017 ko Bill jama kar denge plz help me email [protected]@gmail.com

Surrender of connection

Respected Sir,
This is to inform you, that I would like to surrender my post-paid connection as i am fadeup by the undue charges.
This phone belongs to my wife who uses simple phone. her charges for this month is more than 3000 due to automatic activation of plenty of value added services.

Therefore, its my earnest request to you please do the needful as earliest. The details of my connection are as follows:
Name: Sudhakar G Raut
Airtel No:[protected]

From the month of March 2017 it is seen that even after rechaging Rs.451 under plan, maximum time shows EDGE and not capable to use the net programme properly. What is going on, i don't know. When i call to No.[protected] says this no does not exist. i feel Airtel is honest in service as promised for. Please, do the needful, it's very urgent. The same problem is facing still and i can't check my balance to be used.

Due to personal reasons I was not able to use my airtel number ([protected]) for the past 6 months. When i tried reaching the number, it says the number does not exists. I understand the number is not allocated to anyone yet, so I kindly request you to reallocate the number to me.

Please let me know the procedure and additional documents required to get this done.

Regards,
Swetha,
Shvetha.[protected]@yahoo.co.in

My airtel no is [protected] please send my outgoing and sms details of for the month of april 2017. So please send above details to my email id avmrahman.[protected]@gmail.com. Thankyou. My airtel no is [protected] please send my outgoing and sms details of for the month of april 2017. So please send above details to my email id avmrahman.[protected]@gmail.com. Thankyou.

I repeatedly launched a complaint about my internet service problem. I'm in the middle of booking tickets when the internet stops working & complaining going through the customer care after that is a task they put you on hold for 20/30mins & no solution. You spend 2/3 hours just dealing with them. First Mr.rupum then the next customer care guy too.

Hi - I forgot Mpin for airtel payments bank. That was created 4-5 years back when i was using a normal phone - probably i gave some random name. I'm unable to remember the details that i had provided at that time(like Name). When i tried to retrieve the mpin by calling your customer care, they are asking for these details - which i forgot and its impossible to get those details. Could you please help me to retrieve back the mpin. I'm ready to submit the proofs also if needed.

Airtel sends me messages every day saying that if I recharge with 349 I will get 1gb every day for 28 days... But when I recharged I didn't get the data as promised.. When asked about the same to the customer care they say to my number this is not applicable. I don't understand if its not applicable for my number why am I having 40 sms from airtel telling to Recharge for 349 please also note that there are no conditions applicable written in the SMS. They are a fraud company.. I have decided to port my number to some trustworthy provider. Advice to all... Don't go with airtel.. They are really a fraud..

Airtel is a biggest fraud company .. i've a company i applied for landline to my company they sent me 1 payment link we pay the bill after .. they are not responding to our call .. we sent screen shot also to that guy but they are not responding .. wt the f ****** Airtel service ... biggest ltelecom scammer

Sir i'm Nabarun Mondal from kaipul, kol-700128.yha network ka bohut problem hai kabhi full tower or kabhi no tower hota hai call bhi clear nehi hota data to bohut slow please solve the problem as soon as possible

On "My Airtel" app under "View best offers" option, there was a recharge amount of ₹799 which said "Unlimited loc+STD+Roaming calls".

I did the recharge by directly selecting that recharge value and the recharge was successful.

However even after the recharge, my balance got deducted for making calls under roaming.
The recharge offer said Unlimited Roaming calls. So why am I charged for calls then?

The customer care says that no offer exists for Roaming but why did My Airtel app claim such recharge exists? The app screenshot is attached.

I want unlimited local calling as the recharge offer said or refund the recharge amount.

Dear sir,
I umashanker sah my airtel mob no [protected] live at raigarh chhatisgarh, the matter is when i turn the data automatically pictured software show on my mobile screen unfortunately the may be touch or not, but automatic value added services activated which make the reason of balance deduct'.
This is very serious cons-urn and i faced this problem 2 days so i request you solve my problem as soon as possible

Thank ypu

Sir myself mithun. I am currently working in bihar jharkhand. Few months ago i purchased a airtel sim card ([protected]) and make my airtel app account on this no. And saved my account no in it, for deduction online money for any type of recharge. On 13 april i have made a recharge on other airtel no which belongs to delhi. The recharge amount was 399.in first attempt its failed but money deducted i thought its my mistake i am trying again but get same result, fund deducted two times from my account but no recharge happened. I have another recharge offer that have done but my 399*2=798 rupess not paid by airtel back in my wallet or in my account. I have many times contact to customer care of bihar jharkhand they said once your amount paid within 24 hours but its not happened after few days when i call to back then they said your no. On which you made recharge was belpngs to delhi so we cant do anymore talk to delhi airtel customer care with [protected] then they said call to bihar jharkhand customer care on 121 but no result get they only transfer call senior to senior but not get result sir. Sir tell me what i do, how can my deducted amount i get back from airtel and sir i have attached my acoount summery with this which all detail mention no amount yet i have get. Help me sir. My account no[protected]