Airtel Complaints & Reviews

I have made several complaints to Airtel that my mobile internet is not working. The issue is going on from February 2017. All previous complaints were resolved without my confirmation. Now the last SR75625387 is also closed without any resolution. It's the worst company I have seen in my life.

Hello,
This is 2nd time I publish. Not published on 1st time is disappointing more than Airtel. Hope this site gives consumer rights.
I have recharged in Airtel app for dth rs.633 on march 6th 2017 and the amount has debited from bank account but not recharged.

With successful recharge and transaction is communicated to Dth care its clearly Airtel sucks.

Dth customer care told initially it will be refunded in 7 working days.

The complaint no as follows
"Namaste! Your Reference no.is 59174763 for Online Web Recharge Related. For any further assistance on your airtel digitalTV ID [protected], please call 12150 or [protected]"

It's still not processed and now your dth customer care tells to contact to Airtel app customer care. Is there a one.. Then why d he'll regiter a complaint early and informed will be credit back in 7 days.

But am still getting calls to recharge. But not to fix it.
I don't see any sense of customer care from Airtel.

Is there Airtel customer care exists to solve this.. Am not going to recharge the useless service till then.. It's already more than a month now..

Kanagaraj
[protected]
[protected]

My earlier airtel no [protected] ported to jio. At the time of porting i paid all the outstanding amount and no dues mentioned. But now i got message from my operator jio an amount of rs 71.04 is to be paid to airtel. I used to get bill to my email but i did not get any bill or email. I tried to pay the amount but it is being mentioned"your number is not registered" i did not know in absence of bill and its details how to pay the amount. I tried through customer care airtel 121.
Even after telling no dues and ported to jio how the o/s is mentioned and why bill is not sent to my email.
Sunita

Mera name gayanee kumar ram hai father name Nageswar ram [protected] incoming call chalu kijiy 2 din pahale band huwa hai Mai Kuwait city me hu

Hello,
I have made a recharge for 244 rs data pack for 1gb data per day with 70 days validity but it didn't get activated.please look into this issue asap.my number is [protected]

Hello Airtel,

I have submitted a request for new Airtel broadband connection on 4th February 2017. So far, no one has came for Installation. So, I spoke to Airtel customer care many times. Then, Mr. Prem has called me and collected my documents on 20th Feb 2017. And he has charged me Rs. 2100 for Installation with an Offer for 3 months. But, till now none of your technician has came for Installation. So, I tried to reach Mr. Prem again, but, his number is always switched off.

After sending a lot of email to [protected]@in.airtel.com, Mr. Balaji has informed me that it is a fraudulent by someone. So, I am just wondering that I applied directly to the Airtel website, how my contacts were shared to the fraud people? Is there any link? I assume, the person who collected the document and money should be an employee of Airtel. So, the all responsibility should be owned by Airtel only.

So, All you need to do is just to refund the amount of Rs. 2100.

There is a limit for my patience.

Hi,
This is Vikram Kumar and my complaints about money deducted from my balance by active any of the service is I don't activated. The customer care executive said when I use Internet at that it can be activated. How it is possible please resolve the problem. I have lost my 300-400 rupees within one month.

Thanks
Vikram Kumar

Airtel contends that there has been a payment reversal of payment made by me for broadband No[protected] on 14 Apr 17. However no such reversal has occurred till 18 Apr 17 as per my bank statement. Also I had to make a call at my expense of Rs 35/- to get the anomaly rectified which wasn't successful. In fact when I asked your executive, he said it would be free and made me wait for long period resulting in the said expence. Action by Airtel is illegal. I demand that Airtel restores my outgoing call services forthwith, reimburses the call charges of Rs 35/- I had to make because of Airtel's fault and a formal appology be tendered for the lapse.

HIi
This is Praveen, I have got a message on march saying if I recharge with 349 plan then I will get free calling and daily 1 gb data and if I recharge before 31 March then The offer will extend to 1 year. Now today I am not able to make any call nither I am able to surf the Internet, I want my money back or else I will go to consumer court, I have all the proofs with me like messages and emails.
Why you airtel guys fools Indians, why arent you make your plan transparent to customer, I can understand that your market is getting down because of JIO but that does not mean that you will start fooling people and steal our hard earning money. I will also raise this issue in social media like FB, whatsapp, insta and I will make sure that everyone will know about your fraud so that I can save their money to.
But I have to salute you guys, the way you fool us by sending message saying that offer will extend for 1 year and you do not tell completely about the plan.

So at the last I want to say that, return my money back and detail explanation about this fraud.

I changed my operator from AIRCEL to airtel as airtel announced 348 rs offer which benefits 1gb/day for 28 days and also airtel salesman assured me the same offer now I want that offer or I will change my operator as it is really disgusting to spend my money on rubbish offers and I want airtel to stop fooling people and give the offers as they promised otherwise there will be consequences

Hi,
This is sheetal here, my mobile number is prepaid airtel rajasthan number.
One of your representative ccame to my office and said that he will provide me airtel postpaid 499 plan in 349 rs. I enquire about the plan and he said that i can port my existing sim to airtel postpaid hariyana number. I provided all the required documents like pan card, adhar card, office id photo copy and one photograph on 24 march 2017. He said that my number will be port in 4-6 days and handed over me a sim.
I forgot to take that person number. I got many calls from airtel postpaid department for document submission, when i said i have already submitted the document, they cut the call by saying its showing pending status to them. I tried calling airtel customer care but didn't get any satisfing response. I was clueless and just waiting for new sim to be activated.

On 8th of april i got the call from the person narendra ([protected]) that 349 plan has not come so i have wait for another week. I said i have already suffered alot, please activate 499 plan. He asked for my office id card again, inspite of having all the documents. I shared the id card again over whatsapp.
Then i started getting the updates about the port. I was happy that finally everything is going fine and i don't need to do internet and talk time recharge in my another sim.
But on 14 april i got the message that portion request is rejected because upc expired. My upc expired because of the representative who delayed my application. I generated the new upc and shared with narendra. But still didn't get any status update.
Today i got a call from airtel for submitting my documents. And i have submitted all documents with photograph again today.
Just want to ask
1. How many times i have to submit the documents?
2. Wo will bear the cost of recharge i have done in other sim, because i was waiting for this stupid port to be completed.
3. I have suffered alot mentally and financially. Will i get the offer will i have promised before or it was just to make fool o[censored]s.
4. My new upc will expire on 29 april. Can you port my sim within this week?

Is really really disappointing. Airtel pls resolve my concern. I hope for the positive response and pls don't ask me to submit any documents again, i have already submitted that 3times and its been nearly a month now.

Hello,

I hope my mail find you in best of sprite and health.

I have recently taken internet connection from airtel brodband services. My broadband number is[protected] i am facing so much problem with your service.

Its been just a 15days and i have complaint 3 times for the same reason.

I would like to request you to please cancel my connection. I don't want to further take services from airtel broadband.

Please raise my complain to withdraw my connection.

Sir,
Our Broadband Data Card Airtel Mobile number is [protected]. So fare we have been using your postpaid services. Now we want to change to prepaid services. We have settled this month bill yesterday. Pl do change the plan and confirm us at the earliest.

I make a recharge 145 you give 2gb data all right but not give unlimited airtal to airtal call (std &local) i make a call that after recharge airtal no my balance deduct 18 rupee please return my money and confirm my pack soon i hope your decision my favour because i work under your guide . thanks you

From last 6 month there is network problem in Airtel and i not able to use incoming call and outing calls and Airtel generating bill regularly. when call call to appellate team of Airtel they just replied that i am working on network issue and don't know when they will solve my issue and they also told me that i have to pay bill regularly when i able to use or not

my number is [protected]...

Dear sir,

I am in naithadi (5km from puttur city 574202). I am not able to get airtel network. Leave 4g there is no trace of 3g.. My only question is on what basis airtel is saying that it is largest network in india. It can't cover radius of 5km then how it announces itself as largest network. It's just a gimmick or cheating innocent people of india?? Why there is no law in india to control just fraud like this fooling people by such a advertisement.
Open network is another gimmick from airtel. Showing false details. Please see the screen shot. If this the matter then there was should be perfect 4g network in my place. But there is no trace of 3g only here. Sir please look at this matter and take necessary action with such fraud. You are only hope sir.

Attachment provided. After complaint also no improvement from airtel providers

Dear sir/mam,

Today at 1.59 i got the cal from the no. [protected] regarding porting out my no. From vodafone to airtel. I was tring to tell the guy regarding the airtel network problem we are facing. But suddenly the call was over took by one of the lady as senior to him, and statrted roughly talikng to me. And spoke very badly and bangged the phone.
When i again i called and said this not the way to talk to customer. I can compalint against you. She said go and do nothing will happend, and as you dont have any other work.

I think its a recorded call pl. Look in to it as it is very important because its effect the brand value and reputation of airtel.

Pl feel free to know for any further detail.

Waiting for reply

Thanks

Regards

Nilesh
[protected]

My phone was active till yesterday 17th of april . it was only during midnight i came to know that my phone number has been allocated to someone else .
i had got the number in new delhi submitting authentic document .
by giving my number to someone else airtel has breached my privacy . every details regarding my bank account transaction are being sent to someone god knows who .
PRITISH KUMAR PANDA [protected](ASSIGNED NUMBER AIRTEL )

I have paid money for establishing broadband connection in pune! I paid the money last saturday. Its almost been 3 business days but there is no response!! I have been trying to get in touch however the local provider s number is switched off. This is very frustrating_i expected this to be completed yesterday but still there is no response from airtel. This is not something expected from a company like airtel.

We are staying at kosmos society in jaypee wishtown, sector 134, noida since 2015.in today's world telephone/mobile is one of the major facilities that every body require in his/her daily life. Airtel broad brand service is not available. Airtel mobile facilityis so much poor here that most of the times, nobody can reach us, or if we get the network connection by chance, it will drop within a while. Request airtel, a major giant company in our telecom industry to resolve this problem at the earliest, so that user can use their connection without any hassale.