Airtel Complaints & Reviews

This is to inform you that on 30/04/2017 i have recharged an amount of Rs.345/- ([protected]towards free lacal call to any network and 1GB Data/day for 28 days instead of payment my data is not connected thereafter i contacted Airtel customer care for thrice on 01/05/2017 but they are least bothered to resolve my problems instead of they advice to do some technical changes in my mobile eventhough once again i have called but they din't resolve my problem.

I therefore, request your goodself to refund my money

Recharge Rs. 80 /-- but amount credit Rs. 66 /--only. Message, recharge Rs. 80 - - main balance get Rs. 100. This is bad. Contact customer care did not connected. Worst behaviour

Almost 1year back I've taken airtel postpaid connection which comes with various postpaid plans. I had gone for monthly around 365 rental. Around mid of jan'17 my SIM card was lost so after that there was no usage on my SIM and i[censored] can go through your system check against my sim u'll be able to find it out. And now i'm getting several calls for bill payment of rs.965. And according to them I've to pay the bill amount as the bill has already been generated even if I've not used it.

Airtel not giving me benefits of one gb free internet daily on 399 recharge. Name multan mal parihar. [protected] and [protected] contact number. I recharged with 399 on both the numbers. But airtel not giving me free data benefits daily and giving me wrong excuses when i talk to customer care. Bad service by airtel. Pehle jaisi baat nahi rahi airtel me ab. I called customer but bahane banate rehte hai. Aur ghuma ghuma kar poochte hai sim 4g hai?? Handset 4g hai?? Kabhi kehte hai apko benefit applied hai jitna use karna hai 4g data use karate raho. Apko 1 gb data roz denge. Sare executives alag alag baat karate hai. They say apke number par benefit lagu nahi hai. Phone kar karke pareshan ho gaye hai. Koi sunvayi nahi ho rahi hai.

Dear sir/madam

I am a airtel costumer my mobile No.[protected], I would be highly greatful to you if you provide me the details of incoming and outgoing calls for my airtel prepaid No.[protected] as possible for last three months to my email id (addaiah.[protected]@gmail.com) as possible as early
In which of acctness I would be grateful to you
thanking you

Hello,

I have raised a complain about the airtel 399/- validity plan cheating by airtel.
Still i have no response from the airtel, they have asked me to share the alternate contact number saying they tried reaching me many times but not successful, in this case then why do airtel advertise saying the best network in india??

Later i have share the contact number and free time of mine where they can call me but still no response.

I request you to kindly take some necessary action against airtel as they are cheating in every steps like, saying best network in india, customer care tried to reach me but not successful, changing the airtel plan without any prior notice to the consumer... Etc by doing all they are cheating us.

Regards,
Satya

Dear sir/madam

This is to inform you that on 30/04/2017 i have recharged an amount of rs.345/- ([protected]) towards free lacal call to any network and 1gb data/day for 28 days instead of payment my data is not connected thereafter i contacted airtel customer care for thrice on 01/05/2017 but they are least bothered to resolve my problems instead of they advice to do some technical changes in my mobile eventhough once again i have called but they din't resolve my problem.

I therefore, request your goodself to refund my money with kind information and oblige.

Regards,
B. Vishvanathan
Andaman & nicobar islands
West bengal region
[protected]

Two months back i have change my broadband plan from 16 mbps to 40 mbps. But i am getting only 16 mbps speed. Upon calling to customer care they do something at backend and speed comes to normal i. E. 40 mbps but later on drop to 16 mbps again.
I have track record of my speed test result for last 2 months in support of my complaint. Its cheating of company who is charging more but delivering less.
They should be punished and i should get proper service and compensation.

This is an incident happend right now. Me being an Airtel pospaid customer from past 1.5years, i had an issue raised to the Airtel Customer care a 5mins back. My interenet data was getting just blank at a time from 2.am to 4. am every day from past 1 week. The person who attented my call named "VASNIK SIDHARTH" advised me that Airtel dosent have 3G or 4G in my address location n i should be trying for a different connection. I was extremly shocked with the response i got from the representative of India's best network. Friends, i request you to please help me to react to this pathetic service who claim to be the best in indudtry.

I was called to customer care fir info and i am handled by employee name called sunny, he is not ready to listen mr query and not allowing me to complete my conversation. He is very irritated to provide the information asked by me and very rash behaviour.

Sorry to say this i don't want to continue with airtel anymore but my bad is iam using this network frim past 7 years.
Thanks
Harshavardhan

Myself Rashmi got a recharge of Rs349 with 1GB data daily valid for 28 daysbut unfortunately I did not get this benefit I called custmer care and got my complaint registered Afterwards I enquired twice My phone was put to hold for along time and disconnected thereafter My Pack will expire on 5may will my problem be solved and my pack be renewed for another 28 days

Team,

I have received surprised 5GB benefits offer when I tried to do so, Error occurring.

If you guys believe only to cheat customer than what's the benefits of saying No. 1 brand to self.

In recent I have been charged for 249/- without my consent you guys first make fool saying that wynk movies and all EROS and Hooq subscription are free but when it comes to charge renewal you guys smartly play the game and deduct money... what a great customer centric approach...

You guys provide Data stating 4G MBs but its not work even better than what Edge time

Massage from airtel:
Rs.399.0 online recharge of airtel mobile [protected] ; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.

Massage from bank:
[ your a/c 517* is debited inr 399.00 on[protected]:23:18 a/c bal is inr xxx. Info: pur/www.airtel.in/Mumbai/www.airtel.in/Seq no 587346 ]

Please return the deducted amount which my airtel application has failed to load in my mobile number [protected] but deducted from bank account.

[protected] Airtel Punjab number, I have 399 recharge 29 April 2017, but 2 may 2017 internet stopped, I have redmi 3s prime mobile 4g volte enable, I complained Airtel customer, but not soloution, every mobile setting proper, so what do I?

We shifted last month to new place since then the internet on my mobile is not working.. I called several times to customer service but they don't provide any solutions and at last they said that there is no solution for the problem. Either in that case you guys should provide me refund of the net pack or the facility to port out.. My mobile is a dual sim enabled.. Other sim's internet connection work appropriately.. I am fed with you guys.. What customer service are you providing.. Nothing.. Just shut down your company.. It is of no use.. You can verify about the complaints i made using my number -[protected].. If you can provide any solution than reach out to me at the same no.. Or else i will take some very strict action..

Dear sir/madam,

I am retired, senior citizen and want to bring to your notice that i have received, too much inflated bill amount of 11, 184/- inr for my landline connection for the billing period 26-mar-2017 to 25-apr-2017 from bharti airtel. I am shocked to see such a huge amount as we are using the same airtel landline & broadband service from more than 10 years and have never received such huge bill for our connection. The maximum bill we have received till date is of 2800/- inr for any billing cycle.

Also from last six months we switched our plan to a fixed plan where we were advised that all the outgoings/incomings to landline/mobile for std/local are free of cost, and we were getting reasonable bill of around 1200/- inr from last six months. Now i am unable to understand that how the bill can suddenly got so much inflated for this month for our connection, where we have not made any special calls. We reached airtel’s customer care for the details and they are giving illogical explanations which we are unable to understand. (Complaint id: 81934070 and interaction id:[protected]. We have written to them and from 2 days there is no call back done to us. We asked for the itemised statement and can see that for the billing cycle of march – april they are also calculating the calls made in jan and feb. After calling them and writing them again they are not ready to check the issue and provide us with new bill.
I am a retired person and do not have spare money to pay such an illogical hefty amount levied on me by airtel, hence, need your intervention so that they can correct the send bill to me. Frim last 6 month our bill was coming correctly as per the bill plan where we paid only 1055/- inr and all the outgoing/incoming calls were free under this.

Just for the records, we are a loyal customer of airtel where we are using airtel’s 6 mobile connections and 2 landline connection in our family. We paid all the bills on time. But after receiving such a bill for the first time feeling cheated and losing faith on airtel.
Still hoping for your kind consideration to get our bill checked and corrected as we are not getting needed support from bharti airtel.
If you require past bill and payment details we can provide you same on demand. Right now attaching the latest bill which we have got.
Waiting for an early action from your side. Kindly help!

Thanks & regards
Prakash chandra gupta
[protected]
[protected]
[protected]

Can you please advise why my bill has jumped to 1255 Rs ?? If this is a infinity plan then why this much ?? I want to get the full details why the company is fooling us ?? The plan as said was 700 at max bill but its double the same. Can i have clarification

I was already skeptical about airtel and reliance due to bad experience in the past. Currently, i am using bsnl which is good but there speed is somewhat less. So i decided to try airtel again but to my great surprise, as soon as i turned on my router, airtel meter races to 80 mb-100 mb. Remember, i haven't even opened any site, except google.

I got to know that airtel is cheating people. They are offering high data usage but they have setup meter in such a way that it will consume your data in no time.

Beware guys, i am now sticking to my old bsnl. Even though, speed is just ok but at least i am being charged for what i actually use.

I urge people of india to run a campaign on social media so that everyone know about this scam.

I want to tell that my number is blocked for some reason. Even i am a regular user. I was to attend an interview from college in canada. Due to airtel's bad services i am unable to tell them the reason for my phone to not work. I think airtel should improve their services rather than making hikes in their prices. The worst servicer provider till now is the airtel. I called them for the reason of my sim being blocled but they did not had any answers. Atleast they should have answers for their work.

Below is the concern:
1.Airtel customer service is not appropriate
2. I have asked on care .one guy has told me you can recharge 244 and get benefit 1 gb per day
I have done that recharge on 30th april
I have not received any offer
Then i have called on customer care, one lady said offer is not valid on your no.
I have again called another lady said offer is available may be some technical issue
Again called guy told offer is not valid on your no we can refund half amount

Main concern: if you are not enabling offers on all no then what is the sense on different recharge apps those offers showing to users
For fooling the customers?
Second main concern: i have recently done port from mumbai to delhi circle that customer center guy )khanpur airtel branch) you can recharge for 345 and can get 1 gb per day .

NOW all exevutives are telling me on your no no offer available for 1 gb per day.
Who will available those offers on my sim tell me that
Or else activate those offers.

I can done sim port on another service providers as well, because you are just making customers fool and irritate by providing worst customer support