Airtel Complaints & Reviews

Hi,

I did recharge in my no. I. E [protected]. When i did 1st time recharge after payment it has been shown message recharge was unsuccessful. So again i did recharge 2nd time but after payment shown the same message. But after 10 mins i got message amount deducted from my account 2 times.

Kindly do the needful.

I was fooled by Airtel. I recently travelled to Singapore and got an international plan activated for the whole length of my stay. They said it will work there and will cover my expenses (and as the executive said during booking, in Malaysia as well).

Below is a summary of how they overcharged me:

1. My credit limit of Airtel account is 14, 000 but I got a bill for 37158 in a single month (proof attached).

2. They did not tell me I will have to pay 1200 per entry to Singapore even within the time period of the plan. When I travelled back from Malaysia to Singapore, they charged me 1200 again and again. They just told me I have Singapore's plan activated for full 10 days of my stay.

3. Even after getting a Singapore unlimited plan pre-activated before travel, they charged me Rs. 750/MB because they told me I should have selected a specific network "Syntel" while using phone in Singapore. They did not tell me that earlier.

4. Their customer service representative told me 99% it will work in Malaysia also but they charged me 750 rupees per MB of internet usage even if I had that plan activated and similarly for call.

Cannot able to contact airtel customer care.

Hi, i am using Airtel Broadband at my office. In the month of March, 2017 there was an excessive data usage at my office in last 5 days. When i tried to check the historical data there was no records available . After calling Airtel helpline..they could also not provide historical data as they were facing system issues.

Account number - [protected].
My contact no - Sheena Arora - [protected]

I have sent a lot of mails to Airtel but this is the reply i get -

"Basis your email, please be informed that your issue regarding the data usage has been attended and resolved.

Further, we have validated the account and found there is no fault from our end. Also regarding Data usage, I would like to inform you that as per our investigation we have found that the usage and changes reflecting on your account are valid and correct."

I am sure if their is such a surge in usage there must be some issue at my end... but all i require is the details of the usage. I believe as a consumer it is my right to know and get the details, however i am not getting any answer from the team. Looking for a solution Thanks

I had given an application for broadband connection TBLR 7309111. Their agent Mr. Khan mobile no. [protected] promised while taking the application that the connection will be provided by 48 hours. Till date the connection is not provided to me and the agent or the technical manager Sharan Kumar mobile [protected] are not attending the mobile calls and giving false promises. No technical personnel has come to my flat and the connection is not allotted till date.

Reference Number 80953400:

I have shifted to new location and raised a request to shift this connection to the new location. The request was made on 06/04/2017 @ 22:36 with the customer care and I was ensured that the shifting would be done once the feasibility will be checked with in 3~5 working days.
Received message on 07/04/2017 @ 03:09 am that the new address is feasible for shifting of my airtel connection.
I have not received any response from Airtel even after contacting customer care again and again. Yesterday I was ensured by the customer care that they would arrange the call back within two hours but waited for the whole day and no one called me.
I am really very disappointed with the type of service provided by Airtel moreover when I have other even far better options available.
Either I get the connection done today without fail or will go for surrender of this connection.
Thanks

I activated a data plan of Rs.345 (1GB data daily for a month and unlimited calls) on 8th April, but on 13th April I didn't got my 1GB.
This is not happening for the first time. I have activated this plan 3 times (once every month)but I haven't completed a month with 28GB. Please help. Even my airtel app is showing that there is no plan activated.

I have Airtel number#[protected]. Recently i converted from postpaid to prepaid.

After converting to prepaid, i am not able to recharge it anymore. It showing a error as" Invalid prepaid number". Due to zero balance i am not able to do any outgoing call.

Also i tried to call 121, sent mail to Airtel.presence and 121 email id. But no help yet.

Please help to resolve it ASAP.

I reacharged sms pack on 2nd. April by paying rs.49/- and the offer was 1000 free sms for 28 days. But today they have deducted re.1 per sms. Why? Kindly check my airtel account. I paid with my credit card,, order no.[protected] dated 2nd april, 2017. Please repay the amount deducted. According to your order i could use this pack till 29th april

Why did you activated the games hub services with out any consent given by me.
In investigated and came to know that wicore company is charging without any consent receive from me.

Airtel I request you to stop services or put penalty on wicore company which is located at hyderabad.
This company does force activation without user consent.

For new broadband connection i have paid rs 3792 online via netbanking transaction id is 30657611and in cash airtel's executive name rehana ([protected]) got rs 5000 from me for installation charge and gave me this caf number (Tnpgc059645) and she said it is refundable on 6.3.2017 and after 3 days no one called me and i called the customer care and they said there is no feasibility in my area and gave me a refund portal address and asked me to register and i even did that and i was constantly calling customer care and they gave me a complaint number[protected] and after some days they said in a rude way that send a mail to [protected]@in. Airtel.com and i have even tried that and at the beginning i got call from airtel executive harsh kumar ([protected]) and said that my account number is ([protected]) he will initiate my refund and asked for my bank statement i have sent that too in email and after some time i didnt receive any update and when i mailed again he called and told me that refund was already given but its a false news i can even show my bank statement here there is no refund in my bank and i sent him my bank statement too and he said he will send me the transaction id for my verification. But still i haven't got any call from him and im reallly frustrated its been 45 days and my money rs 8792 is blocked with airtel, my only concern is if there is no feasibility in my area then why should they collect money from me and later if they find that there is no feasilibity in my area why cant they refund my money. They are simply lying that they have given the refund without the transaction id but i can show the bank statement here itself that there was no money credited in my bank from airtel, please kindly help me its been 45 days and please dont pay money for airtel broadband before getting connection

Call /message details

Dear sir please block my airtel sim card no -[protected].this sim card is taken on pravin kumar singh, Father's name -sri gavind Singh

Dear sir,
I have port my tata docomo no [protected] in airtel on[protected]. I insert my new airtel sim in my mobile but i found that no not activate than i tried to recharge it but not done. Then i contact to retailer he advise me that you should be change this sim. So i chang new sim from manocha airtel office in 100/- rs but same problem. So please solve my issue asap.
Pls contact me at my alt no [protected]

I recently got a 4G SIM replacement for my mobile number [protected] and since then I am unable to send or receive SMS. Also the USSD service *121# gives error every time I tried using that. I tried calling their customer care however it seemed there is nobody to attend my call as I was made to listen to recorded advertisements for 5 minutes after which I hung up. I was charged 50p for that. Now that I can't receive any messages I am unable to complete any online transactions that require OTP through SMS as this is my primary number.

My number [protected] this was deactivated due to non usage/not recharge more than 90 days. please active my sim
I am using this no more than 8 years
all bank related account i have use this no.
i didn't use this no for last 90 days please activate as early as possible. if you activate it was very helpful for me.
please activate as much as possible.

I have been notifying customer care 121 since last month about network problem in airtel but there nothing fruitful has been done yet. The problem is only area bound.
All complaints were registered with references no.
74830292 on 17 march 2017
74984606 on 23 march 2017
75048547 on 26 march 2017
75062144 on 27 march 2017
75086237 on 28 march 2017
75120562 on 29 march 2017
75307119 on 05 april 2017.

But nothing has been done.

Dear service team,

Hi, this is jyothi having prepaid connection no.[protected]. yesterday I lost my mobile, i want to request the Airtel team to please block this Sim card.
other person is using my number so immediately block my number. we will take change of number after blocking this number.kindly do the needful immediately & urgently please do the needful

Thanks
jyothi
[protected]

Order no. EN[protected] plz refand the amount Rs. 55.

I am ex emp of bharti airtel ltd .Actually i am not able to access Airtel ambassador. also i am unable to retrieve my password as my registered email id is changed. So kindly solved the problem as soon as possible.i want my releving letter and F&F settlement sheet & offer letter.Sending you my detail.
Name = Vishal Das
Emp id=B0073852
DOJ=05-Nov-2012
Mail id =[protected]@gmail.com
mob no=[protected]
Date of birth =09-Dec-1982
Pan No= AIVPD1216E
Its really urgent Bcoz i want to submit the doc to current company.request you kindly provide the doc or call me above given no.

Regards,
Vishal Das
[protected]
[protected]@gmail.com