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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1335

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V
Vishal sewani
from Pune, Maharashtra
Apr 16, 2017
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Address: Pune, Maharashtra, 411017
Website: Gallery

Was asked for money against pp number from Pimpri gallery 411017 near SBI
I also called C C they were not willing to help me
[protected] i got call from this CC no
Asked for recipt but he did not gave
Won't like to use ur service if this is my first experience
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    M
    Mansimer Singh
    from Mau, Uttar Pradesh
    Apr 16, 2017
    Resolved
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    Resolved

    Address: Mohali, Punjab

    Still 19th day my connection not shifts to my new place it's not first time it's second time with me am 9 years old customer of airtel poor and pathetic service, daily they give me feeding give us 72 hours, 48 Hours, 24 hours but am not satisfied with service on every call attend a new executive again explain the whole ram kahani. Very disappointed ill give 0 rates
    May 22, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Apr 20, 2017
    Airtel Customer Care's response
    Dear Mr. Singh,

    This is with reference to your post dated 16 April 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      D
      DïñêSh Këvïñ
      from Mansa, Punjab
      Apr 16, 2017
      Resolved
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      Resolved

      Address: Meerut, Uttar Pradesh, 245206

      Company gave me offer on Mobile no.[protected], 70 GB data in rs 244. Than i recharged this offer.
      They told me it will work in my 3 G handset. But isn't .
      I complained this to company but company not give any typ of respond. I asked- why u give me wrong information?
      Then They drop my call
      .
      I requested my complain to airtel customer care. Now they said this offer is in 3 G handset..it work only 4 G
      So pls resolve this problem as soon as possible...
      Thank you
      May 19, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 18, 2017
      Airtel Customer Care's response
      Dear Dinesh,

      This is with reference to your post dated 16 April 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      I don't know anything about this. I want my data only...
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        D
        Dinu R
        Apr 16, 2017
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        Address: 517502

        I have lost my sim [protected] and please block it and deactivate my connection.
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          P
          pg3
          from Bengaluru, Karnataka
          Apr 16, 2017
          Resolved
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          Resolved

          Address: 400076
          Website: airtel

          I had recharge 349 Plan on 11 April 2017, as per terms & conditions given on website "4G Handsets with 4G SIM : Unlimited Local & STD A2A Mobile calls with 1GB Data per Day ".
          After 2 days data over and showing only 100 MB left.
          When i complaint to nearest branch of airtel powai location.
          They are giving excuse that offer is only applicable for particular & privilege customer and some are saying it not applicable on your no. Their is limit of lieing, last they find reason and saying you should recharge from retail shop, not online.They can't help me on this.

          Airtel is such a fraudulent company, just to compete with Reliance Gio & Vodafone. They just announcing fraud scheme just for marketing purpose and fooling all the customer. They are actually cheating with customer and making everyone fool.

          I need my money credited back or give proper plan as written on internet. This is clearly cheating from Airtel.
          May 19, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 18, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 16 April 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Apr 23, 2017
          Updated by pg3
          Again giving excuse that offer is only applicable for particular & privilege customer and some are saying it not applicable on your no. Their is limit of lieing, last they find reason and saying you should recharge from retail shop, not online.They can't help me on this.

          Airtel is such a fraudulent company, just to compete with Reliance Gio & Vodafone. They just announcing fraud scheme just for marketing purpose and fooling all the customer. They are actually cheating with customer and making everyone fool.

          I need my money credited back or give proper plan as written on internet. This is clearly cheating from Airtel.
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            P
            psn25
            from Bengaluru, Karnataka
            Apr 16, 2017
            Resolved
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            Resolved

            Address: 560085

            Date of Incident - Feb 8th-10th; Feb 22nd; Mid March and April 16th 2017.
            Primary Number - [protected].
            Incident - Issue with Incorrect Billing since Feb 2017.
            I hold a postpaid mobile service and have 2 additional numbers on "My Family Plan". For the last 3 months Airtel has been billing me incorrectly and repeat calls and complaints have not addressed my problem. The service provided is pathetic and the helpdesk personnel are unable to fix the simple request.
            Resolution Required - Refund/fix the billing errors and also correct the plan to what has been repeatedly requested.
            Spoken with Adish in March 2017. Request No. [protected]
            May 25, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 20, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 16 April 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 24, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 16 April 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              R
              Rajagopallan A
              from Chennai, Tamil Nadu
              Apr 16, 2017
              Resolved
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              Resolved

              Address: 602002

              Dear Sir

              It is really disgusting and surprising to see your app has all master which best suits Airtel and nothing for customer who pay through nose to utilize the service for which we make payment.

              I have been trying to lodge a complaint entire yesterday the April 15, 2017 but nil response from your outlet in Thiruvallur your so called 121 and 198. There is no choice to speak with customer care agent. Just cheating and looting the customer to your satisfaction and fill your pocket.

              Well the reason for my reaching Airtel is about my network for the past 3 days I was not in a position to open website and my net was showing only E. I lost my valuable time and had to run around in the hot sun.

              Today morning to my utter surprise despite having 4.9 GB in my account almost a sum of ₹ 100.00 deducted from my main balance for using net. Why may I know the reason your network doesn't work and you will charge the customer. This is just unfair practice of business.

              Request let me know the reason and restore my network and pay back the amount deducted. Also let me know as to why legal action should not be initiated against Airtel.

              Thanks

              Rajagopallan
              May 19, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 16, 2017
              Airtel Customer Care's response
              Dear Rajagopallan,

              This is with reference to your post, dated 16 April 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 18, 2017
              Airtel Customer Care's response
              Dear Rajagopallan,

              This is with reference to your post dated 16 April 2017.

              We tried calling you multiple times to get additional details to enable us to address your
              concern.

              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                K
                Ketki7
                from Gwalior, Madhya Pradesh
                Apr 16, 2017
                Resolved
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                Resolved

                Address: Nagpur, Maharashtra, 440022
                Website: icustomercare.in/airtel-customer-care-number

                Dear sir, myself ketki kedar d/o prakash kedar, have lost my airtel sim 2 days back. And since today evening the number is coming engaged as someone is trying to MISUSE the sim card. So please block my sim card ASAP ... The number is [protected] . And please apply for a duplicate sim card on my behalf if possible and also for the remaining balance in my sim card.
                Thanking you,
                Yours sincerely,
                Ketki kedar
                16/04/2017
                Email I'd : [protected]@Gmail.com
                May 20, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Apr 18, 2017
                Airtel Customer Care's response
                Dear Ketki,

                This is with reference to your post dated 16 April 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  D
                  Deepa06
                  from Bengaluru, Karnataka
                  Apr 16, 2017
                  Resolved
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                  Resolved

                  Website: Airtel broadband

                  After activating international roaming plan. I have been charged for 15000 Rs.

                  On calling Airtel customer care service several times and writing several mails to customer service, Airtel presence and also to apellete authority they are giving false data.

                  I cannot pay the bill for fake data
                  I do have all the proof for the calls I have made and data I have used.
                  May 20, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Apr 17, 2017
                  Updated by Deepa06
                  Hi,

                  I am getting continuous call and mail from Airtel asking only to pay the bill.

                  They are least bothered about the incorrect bill.

                  Sorry i cannot pay for the incorrect bill.

                  Need your urgent attention to resolve this. This is like mental torture for me for Airtel for forcing me to pay the bill.

                  Even before 5 mins i received a call mentioning i have charged 8000rs for the data used at UAe on 14 the. Earlier they were complaining abt data used on 25th.

                  After mentioning my mobile was switched off on 25th now they are talking about 14th
                  Verified Support
                  Apr 18, 2017
                  Airtel Customer Care's response
                  Dear Deepa,

                  This is with reference to your post dated 16 April 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Apr 20, 2017
                  Updated by Deepa06
                  Hi,

                  Beyond from this indiscrepancy on Airtel bill.

                  We have clearly raised request on 13th to activate international roaming plan . Customer care service they confirmed IR plan will be automatically. Activated as soon i reach US mobile network.

                  I called them to check why Airtel has not activated my IR plan as per the communication.

                  Apellette authority from Airtel named leela called me and literally shouting on me and bill is correct and as per my request on 13th they have activated the IR plan on 15 the during IST timings.

                  I landed on 14th PST or 15th IST. Then it should have got activated immediately . Then i shouldn't have charged for data.

                  If i am wrong why Airtel is not giving the recorded voice data. And as per Airtel communication why IR plan is not activated immediately after i have landed.

                  Need proper solution from Airtel
                  Apr 20, 2017
                  Updated by Deepa06
                  Received call from this number +[protected]. And lady who spoke with me is Leelamrutha GJ
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                    S
                    sharanya mohan
                    from Hyderabad, Telangana
                    Apr 15, 2017
                    Resolved
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                    Resolved

                    Address: 560073

                    I recharged for 349 but dint get 1 gb per day so I called customer care, they said that offer is not applicable to my number and they will raise the offer request and it will be activated i a week but even after a month also it's not activated
                    I called again after a month they tell the same thing that offer is not applicable to my number.
                    When everyone has got 349 offer I am not getting the same instead it's showing 799 offer in my airtel app.
                    Therefore I request you to activate 349 offer immediately to my number
                    May 19, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 18, 2017
                    Airtel Customer Care's response
                    Dear Sharanya,

                    This is with reference to your post dated 15 April 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Hi,

                    Sharanya, it's their business tactics, perhaps.

                    If you had been recharging greater than 500 INR/Month, they would definitely not want to give you this offer and make you spend less on them. Try to identify your monthly expenditure on Airtel. Try to stop recharging at all, for a month or two, perhaps, the system will inject that offer for you.

                    Thanks,

                    Pradip
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                      C
                      Caroline Mary
                      from Chennai, Tamil Nadu
                      Apr 15, 2017
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                      Address: 600126

                      Mail I'd: [protected]@gmail.com
                      I gave my number to CUB bank, college
                      And also my whatsapp number is thism
                      Apr 15, 2017
                      Updated by Caroline Mary
                      Please recover soon
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                        A
                        A k swain 1988
                        from Ranaghat, West Bengal
                        Apr 15, 2017
                        Resolved
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                        Resolved

                        Address: 754109
                        Website: consumercomplaint.in

                        Mob no:[protected] balance deducted of rs 20 which was recharged via paper coupon.upon the matter while called to customer care Mr Ruturaj from cc executives misbehaved like anything.
                        " y it has deducted u don't know, we also can't tell u."
                        is this a way to talk . Look into the matter orelse matter will be escalated to higher authority or DOT OR ministry of telecommunications.
                        Contact person:A K swain [protected]
                        May 24, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 16, 2017
                        Airtel Customer Care's response
                        Dear Mr. Swain,

                        This is with reference to your post, dated 15 April 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 18, 2017
                        Airtel Customer Care's response
                        Dear Mr. Swain,

                        This is with reference to your post dated 15 April 2017.

                        We tried calling you multiple times to get additional details to enable us to address your
                        concern.

                        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          abhyanand kumar
                          from Bhopal, Madhya Pradesh
                          Apr 15, 2017
                          Resolved
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                          Resolved

                          Hello sir
                          i had paid 2400 through online payement on 30th march .but airtel broadband is not feasible in my area so we want our money back ..plz refund it as soon as possible at the same account through which we paid .our fixedline account no is [protected] and our installation order no is[protected] .
                          plz contact us on mob- [protected]
                          we already called many times to customer service we can't get any meaningful response towards my money refunds so plz do it quickly.
                          May 23, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 18, 2017
                          Airtel Customer Care's response
                          Dear Mr. Kumar,

                          This is with reference to your post dated 15 April 2017.

                          We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Apr 20, 2017
                          Airtel Customer Care's response
                          Dear Mr. Kumar,

                          This is with reference to your post dated 15 April 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            R
                            Rakhi Porwal Gupta
                            from Noida, Uttar Pradesh
                            Apr 15, 2017
                            Resolved
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                            Resolved

                            Address: 201301

                            My number is [protected], i want to deactivate all unwanted services, which i activated today by mistake and i felt few services running from past.and please also cut all spam calls and sms.i received minimum 8-10 calls related to credit cards, insurance and clubs and for restaurants booking and same with sms daily got such type of messages.
                            Thanks.
                            May 21, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 16, 2017
                            Airtel Customer Care's response
                            Dear Ms. Gupta,

                            This is with reference to your post, dated 15 April 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 20, 2017
                            Airtel Customer Care's response
                            Dear Ms. Gupta,

                            This is with reference to your post dated 15 April 2017 .

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              P
                              patilbhagvan
                              from Mumbai, Maharashtra
                              Apr 15, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400099

                              I am styaing at mumbai andheri new Airtel prepaid connection SIM card damaged pls replece my sim card, mobile no is [protected], name of faver bhgvan patil, i sumitted dacuments aadhar card
                              i reques castemer care pls urjet send below address

                              i awayting your response
                              bhagvan patil
                              59, Arjun House, 1st Floor, Road No.3,
                              Tank View, Sahar Village,
                              Andheri (E) Mumbai- 400 099
                              Tel:[protected]/ 2682935
                              May 22, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 16, 2017
                              Airtel Customer Care's response
                              Dear Mr. Patil,

                              This is with reference to your post, dated 15 April 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              Verified Support
                              Apr 18, 2017
                              Airtel Customer Care's response
                              Dear Mr. Patil,

                              This is with reference to your post dated 15 April 2017.

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              Verified Support
                              Apr 21, 2017
                              Airtel Customer Care's response
                              Dear Mr. Patil,

                              This is with reference to your post dated 15 April 2017.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at [protected]@in.airtel.com

                              Regards,

                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                A
                                AME Nyuthe
                                from Duliagaon, Assam
                                Apr 15, 2017
                                Resolved
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                                Resolved

                                Address: Kohima, Nagaland, 797001

                                I have bought a new Airtel Sim some days back and i didnt recieve any activated text or messages yet. I have tried calling the no 59059 but it doesn't says anything about my SIM being activated. However my incoming call is working fine but I cannot recharge my phone at all ..I have been trying to recharge for days now but in vain. SIM card no is[protected]U and mobile no is [protected].i would really appreciate i[censored] could kindly help me out.
                                May 23, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 18, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 15 April 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  V
                                  Venkattaraman J
                                  Apr 15, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560075

                                  I choose to write this e mail with absolute frustration after failure of repeated commitments by Airtel team for rectifying a problem in my fixed line & broad band connection. My fixed line & broad band connection is not working from 09-April-2017 onward. I registered a complaint and the SR No is 81038018.

                                  First I was informed that the problem would be rectified on the same day which was 09-04-17. But it was not rectified. When I contacted Air Tel team again on 10-04-17, I was informed that there was some problem in a cable which is being replaced and the service is expected to resume on 10-04-17. Air Tel team was unable to explain the location of the damage. Then I spoke to Technical Manager of Air Tel. She explained me that some 160m of cable is being replaced which is expected to be completed on 11-04-17. Neither she was able to confirm the exact location of the damage (I wanted to verify physically whether there was a real damage or people are just telling some story to hide their delays).

                                  Since then every day we are reminding and till date, the issue is not resolved. Every time Air Tel team is confirming that it would be resolved today. But that "today" has never come till now. I have been the customer for Airtel for the past 11 years and this kind of repeated failures on commitments, I am seeing for the first time. Either the people are not serious about their commitments or they don't know how to rectify the problem. Ultimately, my kids are preparing for various entrance exams and they are the most affected ones because of this failure.

                                  In any case, please look into this miserable case and arrange to resolve it latest by today or else, please arrange to disconnect the service. I don't want to pay for a service which is not working for the last one week and people are not serious about their commitments.

                                  Expecting your action and a line of reply confirmation.
                                  May 18, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 16, 2017
                                  Airtel Customer Care's response
                                  Dear Venkattaraman,

                                  This is with reference to your post, dated 15 April 2017.

                                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                  We look forward to receive the required details.

                                  Regards,

                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    sadique2626
                                    from Pune, Maharashtra
                                    Apr 15, 2017
                                    Resolved
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                                    Resolved

                                    Hi I am Sadique Sheikh my Airtel prepaid number is [protected] I have made.a prepaid recharge of 698 rs through my credit card.I have also got the message from Airtel ..That, the amount has been received by Bharti Airtel.but the recharge is not done.One of customer care executive said that it will be refunded within 10 days but yet I haven't got it.
                                    Please help me!
                                    May 28, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Apr 18, 2017
                                    Updated by sadique2626
                                    Hi I am Sadique Sheikh from Nagpur Maharashtra my airtel number is [protected].I have made an online recharge to my number [protected] the amount has been deducted from my account 698 rs but recharge not done yet also the amount us not refunded and when I called customer care it is not connecting or if connected then, they were disconnecting my call.
                                    Seriously I am gonna take legal action against Bharti airtel.
                                    Verified Support
                                    Apr 18, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Sheikh,

                                    This is with reference to your post, dated 15 April 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 18, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Sheikh,

                                    This is with reference to your post, dated 18 April 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 27, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Sheikh,

                                    This is with reference to your post dated 15 April 2017 .

                                    We tried calling you multiple times to get additional details to enable us to address your concern.
                                    However, there was no response.
                                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    I have received call from suspicious numbers [protected] on[protected] to my number 94494 274o3. I am just ignoring it. Pls track and ban it.
                                    Helpful
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                                      S
                                      Shreyas Bharadwaj
                                      from Bengaluru, Karnataka
                                      Apr 15, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560078

                                      Hi Team,

                                      I am an Idea subscriber and wanted to port to Airtel. Hence I have submitted documents on 22nd of March 2017. Today is 15th of April, no response from Airtel. They have collected my documents twice and done Aadhar verification also, now they are asking me to submit documents again, please help me.

                                      My contact number is [protected] and alternate contact number is [protected].
                                      Location : Bangalore

                                      Regards,
                                      Shreyas KC
                                      May 23, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 15, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Bharadwaj,

                                      This is with reference to your post, dated 15 April 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 20, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Bharadwaj,

                                      This is with reference to your post dated 15 April 2017 .

                                      We tried calling you multiple times to get additional details to enable us to address your concern.
                                      However, there was no response.
                                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        L
                                        Laleet Jain
                                        from Mumbai, Maharashtra
                                        Apr 15, 2017
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400004
                                        Website: www.airtel.com

                                        Subject: Non -Connectivity - [protected]

                                        Respected Sir,

                                        Sub :- Non-connectivity Issue

                                        Ref :- [protected]

                                        I am facing non connectivity issue on my mobile since last year. i have been raising complaints but it is falling on the deaf ear . i have been paying the charges for non -connectivity

                                        I am facing zero network at my office and residence address

                                        My office address is :- 14, 2, meher behram bldg, khetwadi 7 th lane, mumbai - 4

                                        My Residence address is :- 12/39, navjivan society, 10th floor, lamington road, Mumbai - 8

                                        I have submitted N numbers of letters at Airtel Store, opera house br. . They are not giving any acknowledgement .

                                        Following are my Complaint refrence No

                                        12th jan[protected]

                                        13th feb[protected]

                                        15th mar[protected]

                                        23rd Mar-17-F[protected]

                                        06th Apr[protected]

                                        15th Apr[protected]

                                        Please look into the matter and do the needful

                                        Lalit S bokadia

                                        [protected]
                                        May 23, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 15, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Jain,

                                        This is with reference to your post, dated 15 April 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Apr 20, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Jain,

                                        This is with reference to your post dated 15 April 2017 .

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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