Airtel Complaints & Reviews

Customer care did not upgraded me for the 4p mpbs internet plan. I kept asking them from January 2017 til date. But they said my plan is only 16mpbs since I bought that. I asked them what should do to get 40 mpbs. But they are replying I have to wait for when ever the plan upgardes they will inform me. On 1st may airtel technician came to my house to resolve the broadband issue so he informed in my building in anotherfloor a person is using 40 mobs plan. I informed this to customer care and they replied. I need to change my modem and upgrade my plan for that.
Now my concern is from last same thing I was asking them same thing they did not reply me this I formation rather kept on saying that I have to wait. Now this is a clear case of misleading and cheating to customer care.

Please support me to resolve this issue and have the reimbursement and compensation for last 4 months internet usage.
Proof: voice recording calls on past between me and customer care. On 1st May airtel technical and customer care had a chat through my airtel land line.
Technician came to my house for attending the broadband problem and he informed me thY already a customer in my bulding is using 40 mpbs plan.

We have Applied for Airtel Broadband & Landline combo and paid Rs 1000/ of Installation in Cash as they don't accept Cheque. But due to some technical prb they were not able to install the same in stipulated time and had to cancel the Registration. So they asked to registered for one more time and this time we insisted to give Cheque only as already they had taken the cash earlier and not yet refunded. Now within next day they install the Connection. But it's been more than 3 months we have not yet received the refund of the earlier connection which was cancelled. Kindly look into the matter and suggest us the solution.

I ported to Airtel about one month ago, because I was having a problem with iDEA network coverage.
I am in the same situation with AIRTEL.
When I am at home over 50% of the time I get a msg on my iPhone "No Service". I have to run outside the house to sometimes succeed in getting a network. Occasionally, I get a network in the house, but when I call within a few seconds the call drops.
I made a complaint to AIRTEL. Without taking ANY action they sent me a msg: Service Request 75661535 "...you were facing a temporary issue and necessary action has been taken to resolve the same ..."
But NOTHING has been done to rectify the issue, and I continue to face the same problem.
On 01 May, I called 12118, after three attempts I got to speak with Sarabjit Kaur. I explained the problem and gave her the ref no of the earlier complaint. she kept me holding the phone for EIGHT minutes, telling me she is referring my issue to her superior. I cannot believe she was tellign the truth but I held on. I warned her that if the call drops (my complaint) she will have to call me back. She said she cannot do that! Sure enough after eight minutes the call dropped.
I think this was her trick to wear down my patience and she had NO intention of helping resolve my problem. She did not give me a complaint number either.
AIRTEL service is disgusting. All HYPE and no care for customers. I shall have to port to another service provider now.

I have been trying to get airtel broadband from last 3 years but airtel is not ready to give, they just say that there are some technical problems in you area. I want the service as there is no other service is also not available (Leaving mtnl which are the worst). Airtel is always refusing.in my near by area, siddharth enclave airtel is available and in our area sunlight colony-2 it is not. It is just about 50m away from my house and my friends staying there have airtel. There is a lot of demad of airtel broadband. Please look in to the issue and provide me a connection. My contact details are as under

J k goyal
Mobile [protected]
E-mail [protected]@gmail.com
122-b sunlight colony-2, dda flats, ashram new delhi 110014

Hi

Please find the below attachment which shows if we recharge for rs 399 the validity will be 70 days, after recharging it shows validity of 56 days... After calling customer care came to know that offer has been expired on april 24th april but in my sim still it shows 70 days... So i have been sent a video with proof of date and i am using airtel from past 8 year it not a trusted company, so do needful or else let us show by porting to jio.. I never used jio as per my friends suggestion its trusted company while comparing airtel with full benefit...

Thanks and regards,
Yathin
[protected]

Serial no: [protected]
16 digit pin: 1398 x05x x635 9702
mobile no: [protected]

Dear Sir, This is Vishal, My mob no is [protected]
Today I recharge 2 times on my number, Ist 70 rs, which I received benefit, second 148 rs, in which we have received 1 GB data, I recharge online, my balance deduct but still I didn't received any benefit, pls resolve it soon

My Mothers Postpaid Number [protected] has been deactivated on 30th April 2017 at 10:00am for Migration from Postpaid to Prepaid
Its been 24hrs and it has not been activated yet

I have made several Calls to 59059 for activation but they say i have to wait for 24hrs more as it is Sunday and the details aren't updated yet, I never expected this from Airtel.

If it is Sunday They why the Hell did they Deactivate my number and why the hell they cannot activate it

My Mother is all alone in Hyderabad Outskirts in my New House with a Phone which doesn't work and am so worried that i have to come back from Bangalore to Hyderabad Immediately As i went .

I would seriously Deactivate all my Airtel Broadbands, Cellular and office connections and i would never Suggest Airtel to Anyone

At Last i got to know the True Colour Of Airtel
Thank God Nothing Happened with my Mum, Or else i would have Sued Airtel

Just Go Shut Down your Company and Auction it for Scrap on ebay
Am sure No one Gonna buy It with this type of Service you give to us

- Jayanth [protected] (Alternate)
Vanaja [protected] (Activation Number)

Dear Sir,

My mobile number is [protected] i have made 2 transactions of RS 256, below are the transaction id's[protected] and[protected], both transactions were failed money was deducted from my bank account and received failed transaction message from Airtel that money will be refunded in 7 working days, but i have not received my money.

Mobile network lost .

Since the 5+ years customer in Airtel, my number disconnected 30/4/17, without any prior information to me. When I called to customer care, executive saying that number disconnected due to non-usage.

How can they blindly say that Number non-usage, my Airtel number [protected] was in regular use with rare outgoing but getting regular incoming calls daily and also using for SMS services. Even till yesterday 29/04/17 i received incoming calls and I sent last text message at 27/4/17. Migrated numb from Postpaid to prepaid before a month only.

Doing such activities, why can't you give prior information on everything. I not even received single call or message from Airtel stating number disconnection, but Airtel sending promo messages. When I called to customer care, executive cooly saying we sent sms sir.

Using this contact number more than 6 years and I want my number to be back to resume again, pls help me to solve this issue. Expecting a positive revert from Airtel.

Kindly Contact, Sivakumar[protected].

Pleas provide as much information as possible, but do not Sher highly provide details, such as phone/ mobile number credit card details etc, in this field as it's visible for everyone.

Please my account unblock

Dear airtel team,

My mobile has been lost today with airtel sim no. [protected]. Calling customer care has proved to be a herculean task as there is no option to talk to executive. Please block my sim card as soon as possible so as to prevent any misuse until i get the same number reissued

With regards
Akshaya kumar sharma
[protected]
Delhi ncr circle

I am to state that there is one website by name jokerquiz.com saying that they are conducting quiz competitions and offering iphone as prize The prize winners have to pay an amount of Rs.349/- through the mobile and they were using only airtel and vodafone numbers for their scandal. Hence I kindly request to control this. Otherwise, the name of your concern will be affected because it has an impact that you are also a silent partner in this scandal. Please take speedy action which will save the amount of poor and innocent people.

Airtel cheating to retain customers.. It specifically mentioned 70day offer but now revised to 56 days... Without any notification and they are not upto their policies... Vl be moving to jio asap...

My airtel Digital TV account number is [protected] and my registered mobile number is [protected].I have 03 airtel mobile number (02 postpaid & 01 prepaid). I am using the airtel services from last 07 years. In DTH services they are cheating their customers by deducting of Rs15 per month as IMF charges. From last 04 years they are doing this kind of dirty tricks with their customers like me & now they deduct Rs 200 PM by changing my pack without my consent.
Please refund my money: Rs720+200=Rs920 otherwise I have more options.
Mukesh Rana
[protected]
chandigarh

This is to inform you that my land line connection with Broad Band service no is +9133400**308 and using for quite a considerable period. From a substancial
time I did not get incoming calls well as Broad Band connections was not available.
To day ie, on 30th April 2017 made a call from this land line to my mobile phone and astonished to note that call came from [protected] which is completely a separate number altogether. Immediately I have contacted AIRTEL customer complain centre 121 from my land phone land phone and explained the issue. AIRTEL is requested conduct detail enquiry and inform me immediately because some one might using my number in connivence with Airtel people for some malafied intention for which I should not be held responsible. My original number still receiving calls. I am not sure who else is using Broad Band connection in this number. True caller identified the new number as Cc2.

I dial *121# and i received best plan from airtel.. I select 399 plan.. Plan only mentioned unlimited call and 1 gb data per day till 56 day.. Bt i cant use my plan. I complained in 198 customer care services.. Bt services are too bad.. They can't take any solution for me.. Airtel said this plan is only for 4g mobile.. Bt *121# dial time they dont mentioned this plan is only applicable for 4g.. Nd i have 3g mobile. My airtel no is [protected]

Rs. 345 plan 1gb 4g data daily for 28 days with unlimited calls but data not received
Only2.5 gb received
Received sms still not received