Airtel Complaints & Reviews

I had a corporate account [protected] with airtel. Which I ported out in March 2017. At the time of porting out on 16th March 2017 I had mailed them asking total Outstanding amount and I had paid all the dues including un-billed amount as per their mail. Accordingly they have given clearance to port out. But now in May they have raised a bill of amount 502 rupees which seems a fraud.
Now these airtel guys are calling for payment. I explained them all the scenario but they are not responding.
I really appreciate your help in above matter.

Regards,
Sameer Jadhav
[protected]

I felt cheated and disappointed with the way Airtel handled my postpaid rental plan.

On 19th Apr 2017, i have received call from Airtel executive offering better postpaid plan to switch from Vodafone.
As my data usage is less they offered me Rs-399 per month rental plan, where Local, STD, roaming incoming and outgoing are free.

Airtel person came and collect documents along with money Rs 100. They said this 100 Rs will be adjusted in first month billing.

Once Airtel got activated got SMS saying my plan is RS-499 and outgoing roaming call will be charged. I reached out to executive she stopped picking calls. When i reached to customer care they say there is no 399 plan with outgoing roaming free. They didn't even correct the mistake of their executives, only they say SORRY.

I had similar plan with Vodafone, these guys are simply cheating and trapping customers to Port to Airtel.

Executives have switched off their mobiles. Such cheaters these executives are. Their Mobile numbers are +91-[protected] and +91-[protected].

Expecting Airtel to stand for the commitment given by their executives.

Dear providers, as part of your family and retailer, i would like to inform you that the given below recharge detail is done as it has offer but not getting the amount. So customer complaints against it.
Rc success. Cust:[protected]. Amt:70.00. On[protected] at 05:21pm. Txid [protected].

Please solution from your side is highly needed to satisfy their unsatisfactory.
Thanks.

Sir Here Anil Kumar Vishwakarma from 116 A/2, Rajapur Allahabad Uttar Pradesh 211001.
I saw a advertisement for sms work/ Part time work in Airtel Company.
I made a call to know regarding this oppurtunity at mob No. [protected] He ask me to deposit Rs. 1850.00 as a registration fees . I made payment Rs. 1850.00 through my SBI account No [protected] via net banking in the given account No of Nilesh sharma Of Account no o[censored]nion Bank of India by Acc No. [protected] with IFSC Code UBIN 0554332. After This I received Another Phone Call by new No that is [protected] to deposit Rs. 6500.00 as a insurance Amount in the above account of Nilesh Sharma I deposited Rs. 6500.00 also on same date 01/05/2017 . through my saving bank account of SBI. After this they are asking to deposit Rs. 8750.00 more as a cost of air ticket of airtel person to receive my product. initially when I made a call to query about this job work . the person who were talking to me he said that ihave to pay only Registration charges Rs.1850.00 except this nothing i have to pay but in two part they got my Rs. 8350.00( Rupees eight thousand three hundred fifty rupees.) in form of Rs.1850+ Rs.6500.00= Rs. 8350.00
Sir I am very tiny earning now I could not bear this financial fraud please help me to recover my Rs 8350.00/= I would be obliged to you if I would be able to recover this amount from Account Of NILESH SHARMA (A/C NO O[censored]nion Bank India : [protected]) WITH (IFSC CODE UBIN0554332)

Thank you so much for kind help.

False advertisement in order to cheat its innocent customers.

I used to have this airtel prepaid number [protected]. I havnt used this number since last 4-5 months. Today i inserted sim its showing network but emergency calls only. While calling that number its saying out of coverage area. Most of my accounts (Bank and other) are registered with this mobile number. I need this number direly. I contacted airtel customer care and airtel store but they said they cant help it. Plz need help for this. Thanks

I have recharge my mobile phone no. [protected] with ₹346 by airtel payment bank on 1 May 2017 and i have not received any msg regarding the confirmation of recharge and the services are also not active. Please help me get the services as soon as possible so that I can use Internet services easily. I will be highly obliged for your help.
Thanking you.

Maine 8 ka recharge karaya to muje kuch nahi mila our nahi mera paisa aya mai consumer ko call kiya to usne bolo kuch nahi hoga 8 paisa dub gaya bola 4 bar consumer call kiya muje pura jankari nahi de rahe hai

Sir
Mai airtel mony me 50 rs rkha tha jb mai wallet me rupye add krne ki koshis ki to mere wallet se 50 rs end ho gya aisa kyo hua plz call me and tell me problem

I have recharged for this plan 3 times in the last 11 days.
Firstly one day after I recharged this plan, I was trying to recharge another number for the same plan. But although I put the other number the app still picked my default number and recharged it again on the same number.
After couple of days, I finished the data limit for that day. Although I was supposed to get 1 GB everyday, I never got it after that. It kept getting deducted from my main balance.
I have waited for days thinking it will be fixed.
In the meantime I tried numerous time to contact the customer service but their IVR does not have the option to speak to a representative.
399 has now cost me 1197.

[protected]/04/2017
[protected]/04/2017
[protected]/05/2017
I want two of the transactions to be refunded (399x2). And the initial offer for 70 days to be provided.

I dialed *121# and got best offer of 399 from Airtel. The plan only mentioned unlimited calls and 1gb data per day for 56 days, it didn't mentioned this offer is only applicable for 4g handset. After recharging my sim with 399 I came to know that for 3g handset only 250 mb data will be given per day, that too after 2-3 days, I'm not being provided 250 mb data is not being provided. The plans *121# dial time are very misleading. Please help to resolve this problem .

Sir
I'm Raju [protected],
Recharged with 1198/-
Which is huge amount for me
Still I can't able to use my pack
& called customer care so many times but my problem is not solved .. They said problem will solve in 24hrs
From 5days and they don't care about customers satisfaction and money .
I want refund my money or solve the problem

I have recharged my no [protected] with 2 different data packs ₹29 for 75 MB with 28 days validity on 29 April 2017 and ₹51 for 1 Gb with 1 day validity on 1 May 2017.
Today I was having 25 MB data available valid till 26 May and 1 Gb data valid till 1 May. But my data balance of higher validity has been consumed even when I was having data balance of lesser validity. And amount of ₹6 was deducted from my account. ₹6 was refunded by company but data balance has not been refunded.

Very worst signal problem

This is ashwin kumar rander from nizamabad, mobile no.[protected] having post paid till last week and given application to your teja communication, rp road, beside haricharan marwadi school, nizamabad. To convert to prepaid.
This no. Was of tata docoma shifted to your services thing that coverage + service will be better. The person in the above said office mr. Mallesh told that it will take 8-10 days for convertion. My adhar card no.[protected].

I have ported my network to airtel on this 25th. As soon as network is ported, after 4 hours my mobile was disconnected from the network and saying sim is not provisioned.
When ever i calling from the other mobile, it saying the number is does not exist.

I replaced the sim from the airtel outlet as customer care suggested and issue is not resolved. I am calling the customer care almost everyday.

The source ticket is raised on 25th & today is the 29th. The issue is not resolved even after five days. I getting disconnecting from the network every day between 8.30 am to 9.00 am like that and sim get' s deactivated& again re-activated after the issue resolved by the customer team only.

The issue is not yet resolved and if it is not resolved in next couple of hours or repeated again i am sure i will change my network to other service provider.

Request number: 75817711

Customer care did not upgraded me for the 4p mpbs internet plan. I kept asking them from January 2017 til date. But they said my plan is only 16mpbs since I bought that. I asked them what should do to get 40 mpbs. But they are replying I have to wait for when ever the plan upgardes they will inform me. On 1st may airtel technician came to my house to resolve the broadband issue so he informed in my building in anotherfloor a person is using 40 mobs plan. I informed this to customer care and they replied. I need to change my modem and upgrade my plan for that.
Now my concern is from last same thing I was asking them same thing they did not reply me this I formation rather kept on saying that I have to wait. Now this is a clear case of misleading and cheating to customer care.

Please support me to resolve this issue and have the reimbursement and compensation for last 4 months internet usage.
Proof: voice recording calls on past between me and customer care. On 1st May airtel technical and customer care had a chat through my airtel land line.
Technician came to my house for attending the broadband problem and he informed me thY already a customer in my bulding is using 40 mpbs plan.

We have Applied for Airtel Broadband & Landline combo and paid Rs 1000/ of Installation in Cash as they don't accept Cheque. But due to some technical prb they were not able to install the same in stipulated time and had to cancel the Registration. So they asked to registered for one more time and this time we insisted to give Cheque only as already they had taken the cash earlier and not yet refunded. Now within next day they install the Connection. But it's been more than 3 months we have not yet received the refund of the earlier connection which was cancelled. Kindly look into the matter and suggest us the solution.

I ported to Airtel about one month ago, because I was having a problem with iDEA network coverage.
I am in the same situation with AIRTEL.
When I am at home over 50% of the time I get a msg on my iPhone "No Service". I have to run outside the house to sometimes succeed in getting a network. Occasionally, I get a network in the house, but when I call within a few seconds the call drops.
I made a complaint to AIRTEL. Without taking ANY action they sent me a msg: Service Request 75661535 "...you were facing a temporary issue and necessary action has been taken to resolve the same ..."
But NOTHING has been done to rectify the issue, and I continue to face the same problem.
On 01 May, I called 12118, after three attempts I got to speak with Sarabjit Kaur. I explained the problem and gave her the ref no of the earlier complaint. she kept me holding the phone for EIGHT minutes, telling me she is referring my issue to her superior. I cannot believe she was tellign the truth but I held on. I warned her that if the call drops (my complaint) she will have to call me back. She said she cannot do that! Sure enough after eight minutes the call dropped.
I think this was her trick to wear down my patience and she had NO intention of helping resolve my problem. She did not give me a complaint number either.
AIRTEL service is disgusting. All HYPE and no care for customers. I shall have to port to another service provider now.

I have been trying to get airtel broadband from last 3 years but airtel is not ready to give, they just say that there are some technical problems in you area. I want the service as there is no other service is also not available (Leaving mtnl which are the worst). Airtel is always refusing.in my near by area, siddharth enclave airtel is available and in our area sunlight colony-2 it is not. It is just about 50m away from my house and my friends staying there have airtel. There is a lot of demad of airtel broadband. Please look in to the issue and provide me a connection. My contact details are as under

J k goyal
Mobile [protected]
E-mail [protected]@gmail.com
122-b sunlight colony-2, dda flats, ashram new delhi 110014