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Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
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Airtel reviews & complaints page 1337

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D
Dileah
from Bengaluru, Karnataka
Apr 13, 2017
Resolved
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Resolved

Address: 560048
Website: www.airtel.in

I have Airtel number#[protected]. Recently i converted from postpaid to prepaid.

After converting to prepaid, i am not able to recharge it anymore. It showing a error as" Invalid prepaid number". Due to zero balance i am not able to do any outgoing call.

Also i tried to call 121, sent mail to Airtel.presence and 121 email id. But no help yet.

Please help to resolve it ASAP.
Apr 15, 2017
Complaint marked as Resolved 
Initially the first recharge need to be done from Airtel only.
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2017
Airtel Customer Care's response
Dear Dileah,

This is with reference to your post dated 13 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    Soundararaj Chelliah
    from Kayankulam, Kerala
    Apr 13, 2017
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600063

    I reacharged sms pack on 2nd. April by paying rs.49/- and the offer was 1000 free sms for 28 days. But today they have deducted re.1 per sms. Why? Kindly check my airtel account. I paid with my credit card,, order no.[protected] dated 2nd april, 2017. Please repay the amount deducted. According to your order i could use this pack till 29th april
    May 23, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Apr 13, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 13 April 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Apr 14, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 13 April 2017.

    We tried calling you multiple times to get additional details to enable us to address your concern.
    However, there was no response.
    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Apr 18, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 13 April 2017.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [protected]@in.airtel.com

    Regards,

    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      K
      kara anil kumar
      from Mumbai, Maharashtra
      Apr 13, 2017
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      Address: Gurgaon, Haryana, 122001

      Why did you activated the games hub services with out any consent given by me.
      In investigated and came to know that wicore company is charging without any consent receive from me.

      Airtel I request you to stop services or put penalty on wicore company which is located at hyderabad.
      This company does force activation without user consent.
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        R
        raghulraj94
        from Chennai, Tamil Nadu
        Apr 13, 2017
        Resolved
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        Resolved

        Address: 600110
        Website: www.airtel.in

        For new broadband connection i have paid rs 3792 online via netbanking transaction id is 30657611and in cash airtel's executive name rehana ([protected]) got rs 5000 from me for installation charge and gave me this caf number (Tnpgc059645) and she said it is refundable on 6.3.2017 and after 3 days no one called me and i called the customer care and they said there is no feasibility in my area and gave me a refund portal address and asked me to register and i even did that and i was constantly calling customer care and they gave me a complaint number[protected] and after some days they said in a rude way that send a mail to [protected]@in. Airtel.com and i have even tried that and at the beginning i got call from airtel executive harsh kumar ([protected]) and said that my account number is ([protected]) he will initiate my refund and asked for my bank statement i have sent that too in email and after some time i didnt receive any update and when i mailed again he called and told me that refund was already given but its a false news i can even show my bank statement here there is no refund in my bank and i sent him my bank statement too and he said he will send me the transaction id for my verification. But still i haven't got any call from him and im reallly frustrated its been 45 days and my money rs 8792 is blocked with airtel, my only concern is if there is no feasibility in my area then why should they collect money from me and later if they find that there is no feasilibity in my area why cant they refund my money. They are simply lying that they have given the refund without the transaction id but i can show the bank statement here itself that there was no money credited in my bank from airtel, please kindly help me its been 45 days and please dont pay money for airtel broadband before getting connection
        Jun 7, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 17, 2017
        Airtel Customer Care's response
        Dear Raghulraj, ,

        This is with reference to your post dated 13 April 2017.

        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        May 07, 2017
        Airtel Customer Care's response
        Dear Raghulraj,

        This is with reference to your post dated 13 April 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          H
          Hemanshu yadav
          from Aligarh, Uttar Pradesh
          Apr 12, 2017
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          Address: Aligarh, Uttar Pradesh

          Call /message details
          Apr 12, 2017
          Updated by Hemanshu yadav
          Call/ mssage

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            R
            Roma Chanda
            from New Delhi, Delhi
            Apr 12, 2017
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            Address: New Delhi, Delhi, 110062
            Website: Indian consumer complaint

            Dear sir please block my airtel sim card no -[protected].this sim card is taken on pravin kumar singh, Father's name -sri gavind Singh
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              G
              Gurjant Bonkra
              from Unnao, Uttar Pradesh
              Apr 12, 2017
              Resolved
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              Resolved

              Address: Ambala, Haryana, 134003

              Dear sir,
              I have port my tata docomo no [protected] in airtel on[protected]. I insert my new airtel sim in my mobile but i found that no not activate than i tried to recharge it but not done. Then i contact to retailer he advise me that you should be change this sim. So i chang new sim from manocha airtel office in 100/- rs but same problem. So please solve my issue asap.
              Pls contact me at my alt no [protected]
              May 19, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 13, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 12 April 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 16, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 12 April 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                C
                Chin Khuptong
                from Delhi, Delhi
                Apr 12, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110045
                Website: Delhi

                I recently got a 4G SIM replacement for my mobile number [protected] and since then I am unable to send or receive SMS. Also the USSD service *121# gives error every time I tried using that. I tried calling their customer care however it seemed there is nobody to attend my call as I was made to listen to recorded advertisements for 5 minutes after which I hung up. I was charged 50p for that. Now that I can't receive any messages I am unable to complete any online transactions that require OTP through SMS as this is my primary number.
                May 21, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Apr 13, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 12 April 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Apr 16, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 12 April 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                The problem has been fixed. The 5 star is specially for this forum and a little thanks to the Airtel for the quick response as well. It would have been better for everyone if products were delivered to customers without any defects in the first place. Keep up the good work.
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                  A
                  anbufd
                  from Amravati, Maharashtra
                  Apr 12, 2017
                  Resolved
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                  Resolved

                  Address: 627428

                  My number [protected] this was deactivated due to non usage/not recharge more than 90 days. please active my sim
                  I am using this no more than 8 years
                  all bank related account i have use this no.
                  i didn't use this no for last 90 days please activate as early as possible. if you activate it was very helpful for me.
                  please activate as much as possible.
                  May 19, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 13, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 12 April 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 17, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 12 April 2017.

                  We tried calling you multiple times to get additional details to enable us to address your concern.
                  However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    N
                    nirajbhardwaj28
                    from Leh, Jammu and Kashmir
                    Apr 12, 2017
                    Resolved
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                    Resolved

                    I have been notifying customer care 121 since last month about network problem in airtel but there nothing fruitful has been done yet. The problem is only area bound.
                    All complaints were registered with references no.
                    74830292 on 17 march 2017
                    74984606 on 23 march 2017
                    75048547 on 26 march 2017
                    75062144 on 27 march 2017
                    75086237 on 28 march 2017
                    75120562 on 29 march 2017
                    75307119 on 05 april 2017.

                    But nothing has been done.
                    May 20, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 13, 2017
                    Airtel Customer Care's response
                    Dear Niraj,

                    This is with reference to your post, dated 12 April 2017 .

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Apr 17, 2017
                    Airtel Customer Care's response
                    Dear Niraj

                    This is with reference to your post dated 12 April 2017.

                    We tried calling you multiple times to get additional details to enable us to address your
                    concern.

                    However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Apr 18, 2017
                    Airtel Customer Care's response
                    Dear Niraj

                    This is with reference to your post dated 12 April 2017.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                    Regards,

                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      S
                      Shwethareddy
                      from Bengaluru, Karnataka
                      Apr 12, 2017
                      Resolved
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                      Resolved

                      Address: Kolar, Karnataka

                      Dear service team,

                      Hi, this is jyothi having prepaid connection no.[protected]. yesterday I lost my mobile, i want to request the Airtel team to please block this Sim card.
                      other person is using my number so immediately block my number. we will take change of number after blocking this number.kindly do the needful immediately & urgently please do the needful

                      Thanks
                      jyothi
                      [protected]
                      May 15, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 13, 2017
                      Airtel Customer Care's response
                      Dear Jyothi,

                      This is with reference to your post, dated 12 April 2017 .

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Karishma Chauhan
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Apr 14, 2017
                      Airtel Customer Care's response
                      Dear Jyothi,

                      This is with reference to your post dated 12 April 2017.

                      We tried calling you multiple times to get additional details to enable us to address your concern.
                      However, there was no response.
                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        P
                        pooja amar
                        from Kanpur, Uttar Pradesh
                        Apr 12, 2017
                        Report
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                        Order no. EN[protected] plz refand the amount Rs. 55.
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                          S
                          sonuvishal
                          from Mumbai, Maharashtra
                          Apr 12, 2017
                          Resolved
                          Report
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                          Resolved

                          Address: Patna, Bihar, 800001
                          Website: www.airtelambassadors.in

                          I am ex emp of bharti airtel ltd .Actually i am not able to access Airtel ambassador. also i am unable to retrieve my password as my registered email id is changed. So kindly solved the problem as soon as possible.i want my releving letter and F&F settlement sheet & offer letter.Sending you my detail.
                          Name = Vishal Das
                          Emp id=B0073852
                          DOJ=05-Nov-2012
                          Mail id =[protected]@gmail.com
                          mob no=[protected]
                          Date of birth =09-Dec-1982
                          Pan No= AIVPD1216E
                          Its really urgent Bcoz i want to submit the doc to current company.request you kindly provide the doc or call me above given no.

                          Regards,
                          Vishal Das
                          [protected]
                          [protected]@gmail.com
                          Apr 12, 2017
                          Complaint marked as Resolved 
                          airtel is not taken any step to resolve my complain. i have mailed to [email protected] but problem not resolved yet.
                          Airtel customer support has been notified about the posted complaint.
                          Apr 12, 2017
                          Updated by sonuvishal
                          dear team why it is marked as resolved it is still unresolved
                          Verified Support
                          Apr 12, 2017
                          Airtel Customer Care's response
                          Dear Vishal,

                          This is with reference to your post, dated 12 April 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            N
                            Nithi Balu
                            from Kovilpatti, Tamil Nadu
                            Apr 12, 2017
                            Resolved
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                            Resolved

                            Address: 628008

                            My mobile number is [protected]. please deactivate all value added service from my mobile. daily money is getting deducted. am getting calls from airtel on daily basis. It's so annoying, feel like changing the sim. Hope u do the needful asap.please take immediate action. we are using airtel service for more than a decade. Hope it resolves soon. thank you
                            May 19, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 12, 2017
                            Airtel Customer Care's response
                            Dear Nithi,

                            This is with reference to your post, dated 12 April 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 16, 2017
                            Airtel Customer Care's response
                            Dear Nithi,

                            This is with reference to your post dated 12 April 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              R
                              rajendrarawat001
                              from New Delhi, Delhi
                              Apr 12, 2017
                              Resolved
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                              Address: 110095
                              Website: www.airtel.in

                              I have requested airtel to activate 4g service on my number, as I am having a 4g sim and 4g compatible phone with me. The first time I request to activate 4g Service in mid of January, 2017. The representative assure that it will be activated in 4 days. but it was not activated. after this, I got busy with my office work for next three months so I did not got enough time to follow them. Now from last 20-25 days I am following airtel representative to active 4g on my number and in response they activing 3g service and send me message that 'Thanks you for contacting us. Hope the concern related to your airtel mobile number xxxxxxxxxx has been resolved to your satisfaction. your ref. no. is CMOAC[protected]' registered on 12-Apr-2017.'
                              After lot of arguments and folloing them for last 25 days, today while talking to airtel representative, she informed me that 4g service is activated on your number, but again I am seeing 'H' not '4g' on my number and getting pathetic speed. when I ask, If 4g activated then why 'H' is still there and why the speed is still pathetic. In response, she started saying their is problem in the area you residing. I am sending a mail to technical team, you have to wait for another 72 hours. Every time I am calling them they saying the same thing to wait for next 72 hours.

                              I have around 20 message of this type which airtel send me after every interaction with their customer care. and the best part they send another message every time 'If i am satisfied with the interaction please rate'.

                              Every time they trying to make fool one or other way, like we are here to just listen there nonsense.
                              May 25, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 20, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 19 April 2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Apr 22, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 12 April 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              May 05, 2017
                              Updated by rajendrarawat001
                              Finally after 4 months of followup it done.
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                                K
                                k gazala
                                from Hapur, Uttar Pradesh
                                Apr 12, 2017
                                Resolved
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                                Address: Moradabad, Uttar Pradesh, 244001

                                Sir/Madam,
                                I am using airtel company's prepaid connection with no. [protected]. i want to know the incoming, outgoing and missed calls details and call duration time for this month (jan 01 &10 april ) Its very urgent so help me i am very thankful to you if you send as soon as posible
                                plz send my detail's to my e mail id..[protected]@gmail.com

                                Thanking you.
                                yours faithfully.
                                gazala shueb
                                May 15, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 12, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 12 April 2017 .

                                Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                                However, incoming call details cannot be provided due to unavailability of the same with us.

                                Regards,

                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  S
                                  Satyala Akhi
                                  from Bhubaneshwar, Odisha
                                  Apr 12, 2017
                                  Resolved
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                                  Resolved

                                  Address: 495004

                                  Hi myself S.Akhilesh . I have opted for Airtel broadband internet connection in Bilaspur (C.G) Railway colony location 20/01/2017.

                                  As a process they have taken token amount of 500/- (Through Cash) with ID and address proof documents. While the time i gave them money, your airtel sales executive Mr Akram Khan ([protected]) assured that the broadband connection and landline would be provided at my residence within 7 to 10 days. No site person of airtel came to install the connection untill 10 days neither any message or call came to contact number i provided at the time of registration. After great disappointment from Airtel services i further contacted BSNL for broadband and landline connection . And thanks to BSNL that provided me broadband connection within 2 days of registration.

                                  Then I went to nearby airtel broadband office in Sarju Bagicha Bilaspur (C.G) for process of refund of my amount.To refund the token amount they ask for bank details and i have provided my bank details. After 40 days airtel office people asked me canclled cheque which i provided on same day.
                                  But yet i didn't got my money back. Again after keep on visiting airtel office the told me to process online for my refund after 2 months . Which I processed immediately and a ticket Number was generated : AORe4d007
                                  But after 13 days of online refund process also i am not able to get my amount back.

                                  If they take cash through hand then they should have an option to refund in return through manually or else they should refund the amount in any bank what we have provided. Why they didn’t ask the bank details earlier while initiate the connection.

                                  Airtel refund communication no: [protected].
                                  CAF Number : BLS40346752

                                  My reference Airtel fixed landline Acc no: [protected].

                                  My request to every customer who opt for Airtel broadband connection, dont take the same without proper communication.

                                  And Please never trust India's No.1 Telecommunication Company i.e. Airtel they say.

                                  To hell with these Airtel services.

                                  No doubt they become India's no.1 company by stealing money of customers and fooling them.
                                  Thanks,
                                  S.Akhilesh
                                  [protected].
                                  [protected].
                                  May 19, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Apr 14, 2017
                                  Updated by Satyala Akhi
                                  Mam thanks for your response towards my complaint i hope my issue will be resolved quickly as possible . I guess i have given all the information that is regards my issue in my post earlier still i will be available there at my contact provided to get my issue solved
                                  Verified Support
                                  Apr 17, 2017
                                  Airtel Customer Care's response
                                  Dear Akhil,

                                  This is with reference to your post dated 12 April 2017.

                                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Apr 18, 2017
                                  Updated by Satyala Akhi
                                  I had an telephonic conversation with one of your airtel representatives on 15 April and i was assured that my money would be refunded within 3-4 days so i hope you will not repeat like before n extend my problem rather you please keep your word n refund my amount within time .
                                  Apr 21, 2017
                                  Updated by Satyala Akhi
                                  History repeats ... you guys have done it again... You never fail to delivery disappointment and delay to customers like me . According to another telephonic conversation with one of your airtel repesentatives on 15th April 2017 i was assured that my money would be refunded within 3-4 days and look 6 days have passed away n i haven't been refunded yet . N I dont expect any refund from the No.1 Airtel company . N somewhere now i am very ashamed o[censored]sing Airtel sim, Airtel digital TV . I wonder how i became Airtel customer . By the way Airtel refund in not an Trip to another planet which is taking 4 months... It means you guys dont want to refund money of people like us in a Cooperate manner with some good fooling skills .
                                  Verified Support
                                  Jun 23, 2017
                                  Airtel Customer Care's response
                                  Dear Akhil,

                                  This is with reference to your post dated 12 April 2017.

                                  We tried calling you multiple times to get additional details to enable us to address your
                                  concern.

                                  However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Aug 02, 2017
                                  Updated by Satyala Akhi
                                  Dear Rakesh,

                                  I am glad that you guys tried to call me, i to be honest yes i got calls from you, which was if i am not wrong around two months . N dear rakesh i received the call once or twice from your service team n i gave them more than sufficient information which you guys asked . And yes i agree that you may got no response from my side after the last conversation in which i provided you the enough information for my Amount refund that with a benefit to your Airtel Group (Which was to make a Recharge on my Airtel Digital TV with No. [protected]) but you guys still didnt helped me . Its okay Boss there should me an intention to help your customer which i am and a very good customer becoz i have been using airtel services from long time but still you didnt helped me.

                                  I am using 2 airtel sims [protected](My mothers number) [protected](My personal n official Number of Indian Railways) and Airtel Digital TV with No. [protected]

                                  I went to nearby airtel broadband office in Sarju Bagicha Bilaspur (C.G) for process of refund of my amount.To refund the token amount they ask for bank details and i have provided my bank details. After 40 days airtel office people asked me canclled cheque which i provided on same day.
                                  But yet i didn't got my money back. Again after keep on visiting airtel office the told me to process online for my refund after 2 months . Which I processed immediately and a ticket Number was generated : AORe4d007
                                  But after 4 months of online refund process also i am not able to get my amount back.
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                                    D
                                    Disha B Shetty
                                    from Bengaluru, Karnataka
                                    Apr 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: 575003
                                    Website: Airtel Customer Service at Lallbagh Mangalore

                                    We have 5 numbers under CUG connection i.e [protected], [protected], [protected], [protected] and [protected]. We have done the payment of february on March 17. The first 3 no's paymet Rs.824/- and second 2 no Rs.519/- was paid as cheque. Now Rs.824/- cheque is cleared and the other cheque is misplaced. Over that they have charged Rs. 100/- as fine for late fee. We have deposited the cheque on 17/3 which is not a late payment. They have not given any acknowledgement for it.
                                    I called the nearest outlet were we usually do payment and deposited the cheque a man told me that they have not received the payment and we have to pay again and when I asked about the cheque we deposited he told me that it has gone to chennai and we will not get it back. When asked for more info he had asked to contact the customer care. But even customer care cudn't help us and asked to the nearest outlet back. when call so the lady shamitha spoke very arrogantly, and asked us to come to their branch, but then yesterday when my MD had gone there to discuss with regards to the payment, she reached there at 2:14pm and had to wait till 3pm. As no staff were no staff at the counter. They don't even have patience to listen to customer queries and just disconnect the call. This is not the way you are suppose to treat customers. We will post all the 5 airtel numbers and a landline broadband connection to some other network. It would be better if you take a necessary measures with regards to these.
                                    May 25, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 12, 2017
                                    Airtel Customer Care's response
                                    Dear Disha,

                                    This is with reference to your post, dated 12 April 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 18, 2017
                                    Airtel Customer Care's response
                                    Dear Disha,

                                    This is with reference to your post dated 12 April 2017.

                                    We tried calling you multiple times to get additional details to enable us to address your
                                    concern.

                                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 24, 2017
                                    Airtel Customer Care's response
                                    Dear Disha,

                                    This is with reference to your post dated 12 April 2017.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                    Regards,

                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      M
                                      mgraja82
                                      from Delhi, Delhi
                                      Apr 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600031

                                      My corporate number was not connected with 4G network at any of time. 2G/3G only is connected. But plan was registered at corporate with 4G. I had complaints many time on last three months (req. No:[protected] Frb 17,[protected] Feb 17,[protected] Feb 17 &[protected] Mar 17).

                                      But no response from local airtel service provider.

                                      My area located center of Chennai (Egmore & Nungambakkam).

                                      But airtel network is very poor in our area.
                                      May 24, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 12, 2017
                                      Airtel Customer Care's response
                                      Dear Customer( mgraja82),

                                      This is with reference to your post, dated 12 April 2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        V
                                        Veluchamy Suresh
                                        from Chennai, Tamil Nadu
                                        Apr 12, 2017
                                        Resolved
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                                        Resolved

                                        Outgoing and incoming statement of mobile no

                                        Address: 625007

                                        Airtel Prepaid — Outgoing and incoming statement of mobile no.[protected]

                                        147 Reviews
                                        User v. Gurumurthy Submit a Complaint
                                        I want to incoming and outgoing details for last 6 month.For mobile no [protected] if possible as soon as early send me details on my e.Mail id.[protected]@rocketmail.com. Thank you....
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