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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1337

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S
Sethurajan Rajesh
from Salem, Tamil Nadu
Apr 14, 2017
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Address: 641663

Dear sir,
my airtel prepaid no is [protected]. i have not been able to send sms from this no for the past three months.however i am able 2 receive sms.i hav tried to contact ur customer service but failed.kindly look into it and solve this problem immediately.
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    S
    shashank k avhad k
    from Mumbai, Maharashtra
    Apr 14, 2017
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    Address: Mumbai City, Maharashtra, 400037
    Website: airtel.com

    I am a platinum customer of airtel. I have complained many times about this network problems. The customer care is just lodging a complaint against the network and after that no engineer has cames for any kind of survery or checking the network strength or something. I have submitted a porting request, that is also rejected by airtel. I request the consumer court to take strict action against airtel regarding network issues.

    My contact details : [protected]
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      N
      Neeraj Kejriwal
      from Kolkata, West Bengal
      Apr 17, 2017
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      Address: Kolkata, West Bengal, 700013

      Your channel partner S.S.E. Prime telecom llp at kolkata is miss selling your product by telling the customer that they we provide prime no. Of choice and collected documents and rs. 300 but after that they are not taking calls when asked for refund of money and documents. They are not giving any response when we try to connect them.
      Apr 17, 2017
      Updated by Neeraj Kejriwal
      Your channel partner S.S.E. Prime telecom llp at kolkata is miss selling your product by telling the customer that they we provide prime no. Of choice and collected documents and rs. 300 but after that they are not taking calls when asked for refund of money and documents. They are not giving any response when we try to connect them.

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        A
        Author Rakesh
        from Delhi, Delhi
        Apr 14, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110015

        Hello,
        I am very much diappointed by airtel customer services and outlet members.
        I want to change my current airtel plan, I have visited Airtel outlet twice at and I called at costumer care as well but no body is taking care.They are not helping me out.All they are speaking here it is not possible.They are speaking talk to this person that person but no body is resolving.
        Thanks and Regards
        Rakesh Kumar
        Registered no:[protected]
        Address: 3/47 b Moti nagar Delhi
        Airtel landline:[protected]
        May 23, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 14, 2017
        Airtel Customer Care's response
        Dear Rakesh,

        This is with reference to your post, dated 14 April 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 20, 2017
        Airtel Customer Care's response
        Dear Rakesh,

        This is with reference to your post dated 14 April 2017 .

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          Sudipta Ban
          from Mumbai, Maharashtra
          Apr 14, 2017
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 411014

          I had enabled by international roaming for a short time for my airtel mobile [protected]. T was just enablement @140/month which i had subscribed. When i enabled it there had been no intimation on the rates. Suddenly i started getting sms es on 26th feb night that the data usage was 8.953 kb and suddenly it jumped upto 19 kb.. Incidentally i had not used data at all during that time and kept my phone in off state i. E. Data mobile off. When
          I got the bill from feb20, 2017 till mar19, 2017, the bills have come exorbitantly high and i can in no way think that such can be the international charge for roaming and using data. It is airtel who has chosen a vendor in nl and germany with no suggestions and intimations and there was no warning provided to me when i enabled it. When i reached inr 8953, i stopped all data connection and roaming but still the charges kept on increasing every day. I need a clear explanations as to how the bill can be so high as i am in real stress to pay such a big bill and when i have not used the data connection

          Here is what it came in my sms
          On 21st feb - it was inr 3164
          On 26th feb - it was inr 8953 at 17:20 cet
          On 26th feb - it was inr 11032 at 23:00 cet
          On 27th feb - it became inr 19000 at 9:20 cet
          I did not use data at all from 17:20 cet on 26th to 27th 9:20 cet as soon as i received sms that inr 8953 had been charged
          May 23, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 14, 2017
          Airtel Customer Care's response
          Dear Sudipta,

          This is with reference to your post, dated 14 April 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Apr 20, 2017
          Airtel Customer Care's response
          Dear Sudipta,

          This is with reference to your post dated 14 April 2017 .

          We tried calling you multiple times to get additional details to enable us to address your concern.
          However, there was no response.
          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            Shivam1310
            from Madurai, Tamil Nadu
            Apr 14, 2017
            Resolved
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            Resolved

            Address: 122004
            Website: www.airtel.in

            A month back I lost my phone in Bangalore, so I blocked my number. came back to Delhi, got a duplicate SIM card. I again put the new sim on my another iPhone 6s Plus but it showed only 3G. I enabled 4g also but no luck. After multiple calls with customer care, they asked me to get a new sim.got new sim but no luck. I am very very frustrated with this.
            May 23, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 14, 2017
            Airtel Customer Care's response
            Dear Shivam,

            This is with reference to your post, dated 14 April 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 20, 2017
            Airtel Customer Care's response
            Dear Shivam,

            This is with reference to your post dated 14 April 2017 .

            We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Hi Shivam,

            I also facing the same problem.. I also have iphone 6s plus and it is only showing 3G..
            These airtel customer care guys are useless.. I am communicating with them from last 3 weeks..
            They are just buying time.. And sometimes they will just irritate you buy saying some network coverage problem in your area..

            Please switch to vodafone.. 4G is working fine with vodafone network.

            Thanks
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              S
              Shandilya1978
              from Dhaka, Bihar
              Apr 14, 2017
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              Address: Jaipur, Rajasthan, 302012

              Mobile no [protected]
              Received bill without discount as promised and confirmed through sms. Not at all happy.
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                A
                ansh shukla
                from Bilhaur, Uttar Pradesh
                Apr 14, 2017
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                Plese my no is bloci plss
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                  R
                  Rajmishra990
                  Apr 14, 2017
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                  Address: 411014
                  Website: Airtel.in

                  My mobile number is [protected]. Since last few weeks I didn't made any call or received any call.

                  Still Airtel has deducted my balances without any reason.

                  It has twice this week when they deducted 100 rupees without any use.

                  I have no packs active.
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                    D
                    deepikakhandelwal
                    from New Delhi, Delhi
                    Apr 13, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110009
                    Website: Airtel.in

                    To airtel,

                    I deepika khandelwal having a recharge for international roaming for thailand of rs.1198/- around 3 pm in afternoon on[protected] after talking to your customer care exexutive and from your online site i have made my transaction via net banking n my transaction id is[protected]. And you have gave some another plan and make me fool of it.. And right now no recharge has been taken off. I am right now pissed off with your services. And see if you and your company not taking the right step. I will sue you for sure.
                    Call me my no. Is [protected]

                    Thank & regards
                    Deepika khandelwal

                    [protected]
                    May 24, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 18, 2017
                    Airtel Customer Care's response
                    Dear Ms. Khandelwal,

                    This is with reference to your post, dated 13 April 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Apr 20, 2017
                    Airtel Customer Care's response
                    Dear Ms. Khandelwal,

                    This is with reference to your post dated 13 April 2017 .

                    We tried calling you multiple times to get additional details to enable us to address your concern.
                    However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      S
                      S.b. Nagar Dhakad
                      from Haridwar, Uttarakhand
                      Apr 13, 2017
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                      Address: 325214

                      Data net speed become very slow after recharge 348 for 28 Gb data
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                        S
                        Saurabh Verma0012
                        from Delhi, Delhi
                        Apr 13, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110007
                        Website: Www.trai.in

                        I, my name is saurabh verma and my airtel number is [protected]. From the last few days i noticed since unspecified deduction from my airtel account. There was about 216₹ when i noticed. Onn the next day it's 105 rs which I don't know how it become less because I didn't use a single penny from it. I made some calls but there may not be 105.then I checked last transaction and was surprised that the actual deduction were made to a voice call to a number [protected] which is my alternate mobile number. I dint get the point that how is it possible that I called myself and deducted about 100rs. I checked the call logs on the basis of the results it shows nothing. I explained tge problems thoroughly and also i have faith in airtel. So i am waiting for your fast response and balance can be refunded. Thank you
                        May 19, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 14, 2017
                        Airtel Customer Care's response
                        Dear Saurabh,

                        This is with reference to your post, dated 13 April 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 17, 2017
                        Airtel Customer Care's response
                        Dear Saurabh,

                        This is with reference to your post dated 13 April 2017.

                        We tried calling you multiple times to get additional details to enable us to address your
                        concern.

                        However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 18, 2017
                        Airtel Customer Care's response
                        Dear Saurabh,

                        This is with reference to your post dated 13 April 2017.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at [protected]@in.airtel.com

                        Regards,

                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Agree Saurabh... even I don't know how my balance most of times gets deducted with message as data cost deducted..even when I check data balance I have remaining bal with me.. open network but not open on why cost is deducted..
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                          S
                          santanughosh@1992
                          from Delhi, Delhi
                          Apr 13, 2017
                          Resolved
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                          Resolved

                          Address: Dhanbad, Jharkhand, 826004

                          I have recharged Rs. 251 in the Airtel number of [protected] on 11th April, 2017 with transaction id[protected] which was failed due to a technical issue. I would like to know when will I get the refund? Also, I had recharged in my another number with Rs. 248 in [protected] on 30th March, 2017 which was encountered a failure. Please also inform me the payback status of it. Transaction id is[protected]
                          May 22, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 16, 2017
                          Airtel Customer Care's response
                          Dear Shantanu,

                          This is with reference to your post dated 13 April 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            D
                            dr selva
                            from Morena, Madhya Pradesh
                            Apr 13, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600102

                            I have bought a 4G Hot spot today. my No. is [protected].
                            I activated it at 5 pm . Then I was checking a mail and bought a product in Amazon. I received a message saying that I have consumed 3.8 GB data. Its impossible.i have not Its a false calculation bluffing the customer. if you feel that this is true from your side, i like to surrender my card immediately. please reply with possible explanations.
                            May 21, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 14, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 13 April 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 20, 2017
                            Airtel Customer Care's response
                            Dear Customer (dr selva ),

                            This is with reference to your post dated 14 April 2017 .

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              L
                              lead bank rajkot
                              from Surat, Gujarat
                              Apr 13, 2017
                              Resolved
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                              Resolved

                              Address: Rajkot, Gujarat

                              We are using this no. Since long. We being a corporate customer namely state bank of india, lead bank, rajkot having a record to pay your bill in time. But any how the bill for nov.2016 was credited to some other similar customer a/c resulting a arrears bill demanded by your company which was denied by us as the same was paid. Due to non payment of the bill our services was bared. Now we have received a demand bill from dec- to march 2017 for which our services were bared. So you are requested to modify the bill as zero.

                              You are requested to do the needful in the matter. If any further bill in this regards comes, we will have no option but to complain / lodge a fir with local police authority and trai as well.
                              State bank of india, lead bank, rajkot.
                              May 21, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 20, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 13 April 2017 .

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                praveenmohan
                                from Kanchipuram, Tamil Nadu
                                Apr 13, 2017
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                                Address: 380001

                                I am Praveen Tiwari, I have ur airtel using Connection N0. [protected]. My mobile is not send Massage. Sending massage failed. Plz Solve this Problem.
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                                  R
                                  R.k. Rajesh
                                  from Dimapur, Assam
                                  Apr 13, 2017
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                                  Address: Bhagalpur, Bihar

                                  SR. My MOBAIL no [protected].
                                  Thish number is postped. Internet speed very sulo 15B/S speed coll 121 no canect
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                                    S
                                    shikhacnet
                                    from Noida, Uttar Pradesh
                                    Apr 13, 2017
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
                                    Website: www.airtel.in/broadband

                                    We have 2 broadband numbers, and on 1 broadband number we requested to enable the static IP. and today its been 14 days but there is no result. we are continuously following them even mailed to nodal officer (nodalofficer.[protected]@in.airtel.com) too. but they even do not bother to call or msg us or not for to resolve this matter.

                                    We requested on 31st March for the number 0120-43**474.

                                    The executives come here 2 times and tried to enable the static IP but its was totally fake attempt taken by them because both of time. The IP, they were allotted was already running somewhere else. I have been frustrated..

                                    I am just writing here after getting tortured mentally and physically. As i have had word with many of their executives or supervises too... but no result!!
                                    May 19, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 13, 2017
                                    Airtel Customer Care's response
                                    Dear Shikha,

                                    This is with reference to your post, dated 13 April 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Apr 13, 2017
                                    Updated by shikhacnet
                                    We have already had words with many of your executives, supervisors, technical team n all... What you think like we should waste out time to call you many of times... whenever neither of any guy bother to resolve this issue within time.
                                    Verified Support
                                    Apr 16, 2017
                                    Airtel Customer Care's response
                                    Dear Shikha,

                                    This is with reference to your post dated 13 April 2017 .

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      M
                                      Malick Samah
                                      Apr 13, 2017
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                                      When i was scratching my recharge card some of my numbers got lost please help me some numbers are missing from my credit card
                                      0938 **** 5712 88
                                      Serial number.[protected]
                                      my email account [protected]@gmail.com
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                                        A
                                        anshumannagen
                                        from Khagaria, Bihar
                                        Apr 13, 2017
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                                        Sim no allotted to another subscribers without prior intimation

                                        Address: Gaya, Bihar, 823001

                                        Sri d. Manna,
                                        Deputy director cum general public grievance officer,
                                        Room no: 612,
                                        6th floor, mahanagar doorsanchar bhawan,
                                        Near zakir hussein college,
                                        Old minto road, new delhi
                                        Email - dddgm. [protected]@nic.in

                                        Sri rizwan ansari
                                        Anand vihar, 7th floor, above guinea motors,
                                        West boring canal road, patna-800 001, bihar
                                        Phone-[protected], fax[protected],
                                        E-mail-nodalofficer....
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